Honda 2 Wheelers India Complaints & Reviews

Hi, I am from bangalore, recently I had purchased one "Honda shine" bike on 27th Nov 2014 bearing registration number KA-41 EC-5462 from showroom "SILICON HONDA, RV Road, Bangalore". After surfing the internet for months I finally decided that honda shine is the budget bike which can meet my expections and as HONDA being a trustworthy brand, I purchased it. but within a month my hopes on honda shattered & trust on honda hit down to zero, after a month ride, my bike started giving troubles, here is the list of troubles I faced. 1.Over heating of Engine. 2.Too much noise while riding (If exceeded speed 50) 3.Too much vibration 4.Problematic break system (Both front & rear) 5.Leakage in engine oil 6.Noise and problem while shifting the gears 7.poor pickup 8.Though actually riding in fourth gear, feels like in second gear. Hence i approached the showroom reporting the same problems more than 8 times, but they utterly failed to resolve my issue, even the showroom manager couldn't resolve my issue. especially the staff at "SILICON HONDA, RV Road, Bangalore" including Service manager are least botherd about the customer problems and this one showroom is really pathetic. HONDA has the pathetic customer service compared to other companies, so i am looking forward to file a case in consumer court against HONDA, so friends beware of Honda before buying a HONDA bike, think twice or thrice or else eventually your bike will end up more in service center than at your home. or else one must end up running around service center wasting hard earned money & valuable time. if Honda is not willing to resolve my concern as early as possible..Dear HONDA (be prepared)-lets meet in consumer court.

From – Anant pawar Address – 2c/304 NG sun city phase 1, Thakur village Kandivli E, Mumbai –400101 Cont No - [protected] Vehicle - CB Trigger Black ( MH 02 DV 6947 ) Chassis no – ME4KC191AF8066009 Engine no – KC19E80096612 Date of Purchase – 17 th Jan 2015 Respected sir/madam, I have purchased CB Trigger black colored bike from venetian Honda borivali west. Since I got the delivery of motorcycle I am facing lot of problem in bike. 1) I was told the price of bike as 80, 000 and when I went to take delivery they asked me to pay 3000 extra without any prior notice saying that the price have increased. Whereas I had booked it with the price of 80, 000 2) the day I got delivery of bike I am experiencing lot of missing in bike, it doesn’t run smooth feels like there is something wrong with the carburetor. 3) very next day I started feeling the imbalance in the bike. 4) front tire wasn’t stable at all. Bike handle was also heavy. 5) I called abhishek from venetian Honda for this problem he asked me to contact sanjay from HEM agencies. He said the bike is new it will get adjusted within two three days don’t worry. Then I went to take my vehicle number after six seven days till the time the problem was increased. 6) he took the bike in the workshop and adjusted the handle main bolt. the problem wasn’t solved I again called and took the vehicle to them and again they loosen the same bolt and gave the problem was still there. Infact the handle started shaking a lot and I could feel the play in the cone set and handle of the bike. The whole bike started making noise. 7) like this I visited more than three four times and asked them to give proper attention to the problem. Then they asked that they need to check cone set. And took three hours to dismantle the cone set and refit it. 8) after few days again the same problem accrued and again the play in the handle increased gradually and noise increased. I visited the people again and this time they reduced the front tire air pressure and gave it to me so I could not feel any noise or vibration in the bike. But as I reached highway with 50km/h speed the bike started dancing and and I couldn’t balance it at all. I went to the local tire guy he said air pressure is less than 20. I filled the air in the tire to proper level and again the bike started imbalance making noise. 9) I again visited the service center after giving complaint to the Honda customer care online. That was 24th Feb 2015. (Q243291) 10) I visited the service center again the mechanic checked the bike they removed the bike front tire refitted it adjusted the same bolt of bike handle. And said now this wont give u any trouble. But after two days again the play in the handle started increasing and and bike front tire wasn’t stable at all. 11) I logged one more complaint online that was on 7th march 2015 (Q246647). Again I visited the service centre on 8th march 2015, they asked me to keep the vehicle and said come next day. I went and received it on 9th march and hardly I used it for 30 km and still the front tire misbalancing is there, handle is still the heavy and the play is increasing and m sure it will strat making noise soon. 12) some times bike indicator shows its in neutral but when I leave the clutch it gets off with jerk. It happens often. 13) usually it gives problem when shift the gear of the bike from 2nd to third. After reading all this I am sure u can understand what kind of problems I have faced since I have brought the bike. I have given lot of time and coordination to the service centre people to rectify the problem. But unfortunately nobody is able to solve it. Which has given me a indication that this problem will be there with the vehicle for life time. I haven’t brought the new vehicle with the price of 83, 000 to face all this problems and waste my valuable time daily for such unwanted problems. I am requesting you that please refund me my money and take back your vehicle, as am really not interested to use such a faulty bike. I have visited the service centre for more than 8 times including service day and had kept the bike three times for repairing till date. if you can help me with refund of my money i will be greatful. or els i will have to take ligal action in consumer forum.

I have purchased a activa 110 on December 17, 2014. But i didn't got my registration number. I'm continuously rideing my scooters without registration number. I have called several times to company's representative. Over the last few weeks they told me, "it will come within next 7 days". Is that the way to company provide services to the customer. i am literally fed up with company's services and the poor quality of servicing is bang on. On the other Honda showroom this will not happen. I[censored] kindly accede my request & do the needful. Thanks & regards, Aritra Roy. Mob: [protected]

Hello whom so concern, Complaint no one: please note I’m buying one Honda active 125cc delivery get dated on 10th Aug 2014 from GLOBUS MOTORS –PITAMPURA and till date not get RC after so many time visit to concern dealer..scooter registration no: DL8SBS0918 Complaint no two: please note at the time of buying they are giving option if I buying scooty along with all require accessories from them delivery immediate otherwise waiting is approx next six months and they charge approx. extra around rs 6500 for immediate delivery. Please take necessary action on this dealer and resolve my problem.

मैंने 2/9/2014 को कानपुर फजलगंज स्थित हॉडा शोरूम से ड्रीमयुगा बाइक खरीदी, पहली सर्विस के बाद ही चैन कवर से अवांक्षित आवाज आने लगी जिसकी शिकायत करने पर कई बार सर्विस सेण्टर बुलाया गया लगभग सात या आठ बार. लेकिन चैनकवर से आवाज आना बंद नही हुई.दूसरी सर्विस भी कर दी गई और फिर भी चैनकवर की आवाज बंद नही हुई. नई बाइक खरीदने की खुशी तो ना मिली हाँ शारीरिक और मानसिक पीड़ा भरपूर मिली.अब तो सर्विस सेँटर वाले ठीक से बात तक नही कर रहे.ऊपर से चैनकवर से आ रही आवाज को समस्या मानने को तैयार नहीं. निचले मध्यम वर्ग से सम्बंध रखता हूँ इस कारण सब अन्याय चुपचाप सह रहा हूँ. यदि कोई हल सुझा सकें तो महान कृपा होगी।

Dated 28th Dec 2014 I am a proud owner (??) of a Honda Aviator (Reg. No. DL7SBY0413) Today i got its 2nd service done form the workshop of Swarup Motors Pvt. Ltd. (Patparganj Industrial Area) The service was carried out well, but there was a problem with the paint on the right side fendor (that covers the engine). The top layer of paint on some area of that part is getting off. There seem to be an issue with paint process during manufacturing. This was still not an issue big enough to make me writing to the Customer Care. The reason i am writing this email is the treatment i received from the staff at cash window. I tendered a note of INR 500 to pay the invoice for INR 280 to the cashier and the guy told me that he don't have the change to pay back the balance amount of INR 220. Unfortunately i was also not carrying enough change to pay the invoice. When i showed my inability to pay the exact amount, the guy at the cash window responded so badly that i thought he didn't get his salary for long time. He thrown the invoice to the next guy at the counter and created unnecessary noise on this matter. I suggested him not to behave like this as he is not sitting at his home but dealing with the customers. Even this is not enough, when i made the paint issue in notice of service advisor i got no straight answer on my query and he continuously argued with me saying this is something not covered under product warranty. There might be something i have done with the vehicle or got the paint job done from somewhere outside. In between a gentleman come in (not gentle enough to listen to his customer again) introduced himself as GM for the workshop. He requested me to bring the vehicle tomorrow and assured the matter will get sorted. I thought i should bring the issue happened at cash window into his notice. But i was really surprised by seeing that he was hardly interested in listening to my complaint. He simply said that the guy who misbehaved with me is a temporary staff and whatever happened was natural as he generally don't handle the cash at the cash window. I told him that i will write this matter to Honda and will make it sure you guys reply to the issues i faced today. He said ok please go ahead and do whatever i want to. Situation become worst when i got threatened by some staff guys roaming there. They even dared using abusive language and even that gentleman (GM at workshop) was protecting them and threatened me saying that he will break my at the next street if won't move from that spot immediately. The staff was all supporting him as they all are operating a gang of criminals and Mr. GM is heading them. I was so scared of all this and thought i am better move from there and let the situation be as is. But during my way back to home i made up my mind that i will surely raise this to Honda and escalate the same at the highest level possible to ensure a strict action on this. I will also lodge an official complaint at the local police station about what all happened today. I am living in the capital of my nation and can't take this insult anymore. I have written this complaint to customer care of Honda2wheelersindia

I buy a new Honda Dio bike on (17/06/14) at Abvr honda cuddalore, I paid full amount of 56600 rupee for my bike, Then i got a Rc book on that book they mentioned Hypothecation, so past 6months i am trying to change that Hypothecation in my Rc book. But they doesn't give any responses to me, so change that and give my Rc soonly.. Reg no TN31 BB 1110 Regd R. Rajesh Contact [protected]

sir, on 22/11/2014 i purchased a honda activa - i at orange pvt.ltd towlichowki, hyderabad. while delvering vehclie they given due slip of honda activa-i manual book due to shortage from company. till date book not received. i have to for first service. my residency far distance to purchased show room about 50km. regularly monitoring for manual book they unable to say perfect date. few days bacl i lodged a complaint. due that show room people saying you cannot get short time, you have to wait more than 10 days. you want to attend service. you must have to come our show room only due to non availability of manual book. pl.rectify the problem immediately and avoid the inconvenience and preotect the brand name. with regards sampurna

Dear sir/mam I am digvijay singh from jalandhar i hv buyed honda twister bike from your jalandhar dealer G S Honda n aftr when i go there for Registration of bike they are asking 1500 rs xtra which was not at all genuine & they also dnt gave me any payment reciept against dis payment n its not d 1st tym they take this xtra money frm all the custmrs which is nt genuine at all. Plz take some action on it its also effecting ur brand value. Digvijay singh [protected]

My Ticket No: Q211006 I bought a Honda Shine for my brother from your Sathyamangalam SUB dealer, but even after 20 days the bike was not registered.I found out that Noble Honda which is the main dealer has not provided the invoice to get my bike registered. I tried contacting Kadhir from Noble Honda to help me out. But he was shouted (like hell) at me and asked me to contact the sub dealer. But some how I managed to get help from your Area Sales Manager who was so cooperative in getting my bike registered. Being a Honda car owner(I would rate their customer care to the maximum) I felt 2 wheeler customer care too would be so concerned and would take some action so that no other customer ends up into such a bad experience. I registered a complaint in Honda customer care, even more pathetic was they kept on replying that a concerned person would call me which never happened. I feel nobody is concerned, I then called up your Honda south office and informed them regarding this issue. Then my brother received a call from Honda and the person who called (from Honda) apologised and promised that Kathir from Noble Honda will call and apologise. That did not happen, my brother then informed regarding the call. I then called up your customer care and found out that the issue was closed. Why was it closed when I did not receive any call from Noble Honda? I again narrated this issue to your customer care and they asked me to wait for 2 days. I called up yesterday and asked requested the status. TO my shock this executive was asking me what needs to be done. My shock here is Honda does not even know what needs to be done to a customer who was harassed by its dealer. She then said some concerned person will call me within an hour which never happened. Pathetic! I have been told every time that some concerned person will call me. But I guess Honda needs a new recruit for a concerned person. Does Honda think one sorry to the customer would ease the pain? And how do you suppose to confirm that Kathir is not repeating this to other customers? Who is that concerned person that your customer care talks about? If you are really concerned that take some serious action against this person so that he does not hurt another human. I would say Honda is encouraging such people by not taking serious action. Tell me if you are so concerned in protecting such people so that I might look into companies which teats its customer good. I am feeling proud own a Honda car but deeply frustrated, hurt and reconsidering my options in future to choose a Honda 2 wheeler after such a worst experience with Honda.I would like this issue to be escalated as I feel the customer acre has been outsourced and Honda does not give a damn about customer complaints. If you are not able to work on this issue provide me the email for escalation.

Respected Sir/Mam, I purchased Honda's aviator just 1 and a half year before, the vehicle is not working properly, I asked for the servicing to one dealer other than my purchasing dealer (i.e. Rajpal Honda showroom) they told us that your purchasing dealer only can resolve your problem. I went to them than they just do the normal servicing and told that we don't have same parts of it, firstly let us call that parts and we will let u know about it, but they did not replied us, I again approached them and again asked for the same the told that come tomorrow, now parts are available to us, i went there showroom than they told that we are sorry the parts were on our other showroom and now that are injured, we can't help you out of it. I again approached to rajpal Honda than they told that ok we will do but u have to pay for everything we do. Sir/Mam, my vehicle is in warranty period, all services are done on time till now, and told me that nothing will be covered in warranty please help me out of it, my vehicle is still not working properly, and I am totally frosted.

My name is Dinanath S. Rokade.

I want to bring into your notice, a pathetic, ridiculous & unprofessional experience of buying Honda Activa from your showroom, [Sai Point - Mira road, Shop no. 4 to 6 Hariyas park, Hatkesh, mira-bhayander road, mira road (e)]

After a detailed discussion held on 8th September 2014 with your sales executive Mr. sameer, I booked honda activa on 9th September 2014 from above showroom with a cash of Rs. 1000/- and on 20th September 2014, i made a down payment of total 16395 [16074 + 321 (2% extra that you charged on card payment)] as i wanted a delivery on 3rd October 2014 on occasion of dashera festival.

This booking was well in advance to receive vehicle on 3rd october & i got the delivery of my vehicle on 3rd october 2014 in the evening.

While making down payment, i got an assurance from Mr. Sameer that i will get RTO number in Maximum of 7 days time.

On delivery [on 3rd october] again i confirmed about the same with Mr. Sameer, but he came up with a different answer that now it will take 15 days as RTO offices are closed due to elections. Although it was very much disappointing & in-spite of knowing the fact, that RTO offices are not going to close for such a long period, from 3rd to 15th october, i said okay.

After elections, when i again visited showroom & asked about RTO number, i got a response that now it will take 7 days again. this was completely frustrating and still i requested your staff to give it to me at least before diwali. I found your staff was not that enthusiastic to listen to me as it was at the time of booking. I thought to wait till Diwali.

Meanwhile, i never received any call from showroom, so i visited once again before diwali & asked about RTO number. this time again Mr. sameer talked to somebody & told me that you will get it by this month end. This was extremely irritating. I never knew that buying a two wheeler from such a big manufacturer like Honda will result in such a pathetic & ridiculous experience.

after diwali again i visited showroom & this time Sameer gave me number of Mr. Umesh [protected], so that i could speak to him, instead of speaking to sameer. unfortunately there is no single point contact. I called Mr. Umesh & after continuous requests almost every day, he told me to leave my vehicle at Sai-Point so that he will take it for RTO passing. Although earlier i was confirmed & assured by your staff member that vehicle will not be required for this, i dropped my vehicle @ your showroom on 30th October & collected it on 31st october. This time i was assured by Mr. Umesh, that i will get RTO number by 5th of November, [ i.e, after 58 days from Booking & after 47 days of Down Payment & after 33 days of Delivery] isn't that inappropriate? isn't that appealing enough you to check your professionalism?

This is not all. when i am expecting my RTO number after such a long wait, i received a call today from showroom that they need some original documents which needs to be produced in RTO office & it will take 10 more days at least to get the number.

I am now not interested in all of this & also i am going to file a case in consumer court, if i don't get number by tomorrow on 5th of November 2014.

In-spite of facing all this unethical & unprofessional behavior from your side, i will drop my vehicle at your showroom & i will submit required original document tomorrow, but i will not be interested in dealing with you more if i don't get my RTO number tomorrow. If it is not possible then you will have to cancel this deal & return my & my bank's money with interest.

I hope you will take it very much seriously as this is end of my patience & i will take it to every concerned senior authority & court

I have given my bike for service to the dealer. The dealer has changed my bike parts without my knowledge and refused to answer me when i questioned them. So O I have registerd a complaint with honda customer care on 16th october. They asked me to wait of 3-5 working days. Already 9 working days has gone. But there is no response from them. I called them 7 times after registered the complaint. They keep on telling me to wait for some times. But no use of waiting. Complaint #200182

Dear Sir/Mam, I had purchased New Bike (honda trigger) on 16th Jan 2014 from JKM Dealer, Ghaziabad (Authorised honda dealer). I'm not satisfied with my bike performance till date. As i'm facing lots of problem from time to time, I want to discuss the things in detail... 1. First problem arose after 3 days of purchase of my new bike i.e. leakage of petrol near to petrol tank. for which i approach to the dealer regarding same due to which i wont be able to drive my bike for atleast 1.5 month. 2. Second problem came across after 3-4 months of purchase a disturbing noise came out from silencer for the same i approach to the dealer and get it repaired in warranty. 3. Right now i'm facing problem of tilt handle and lock in my bike for which my dealer is not ready to listen any thing still the bike is in warranty period. So, i don't have any option apart from writing this mail directly to honda... Kindly look in this matter or approach your dealer for this... Else i will take legal action against this. providing you my bike details: Registered No.: UP 14 CD 1275 Enguine No.: KC19E80046948 Chasis No.: ME4KC191AE8032607 BIKE: HONDA CB TRIGGER DEALER: JKM MAKFIN PVT LTD (507 G.T. ROAD OPPOSITE THAPAR PLAZA, GHAZIABAD Regards, Agam kumar [protected]

Dear Sir This is to bring in your notice that we are severely facing problems with servicing facilities of M/s Varun Honda Raipur. Twice we had given our scooter Activa for servicing and both the time we had faced immense problems from the dealer in regards to our complaints and personnel behaviour. Neither their spares stores had enough spare parts at their stores neither they are bothered about the complaints of customer regarding their scooter . Even after registering the complaints still their responsible manager did not take right action to resolve the issues. They had damaged the our scooter mat but also had stolen the indicator buzzer and no personnel had registered our complaints . I here by request you to responsible person of Honda company to take necessary action against the dealer VARUN HONDA RAIPUR for the proper solution and improvisation of company reputation. Regards Amal Verma +91 [protected]

Sir, Good evening!! I have Honda Dream Yuga Reg. no. UP78DE-9728 purchased from axis Honda kanpur in 4 dec. 2013 . After purchase byk i m suffering from the problem with chain sprocket and after nine months from Aug.2014 I am facing the continue problem with steering cone . Many times i have go to dealership axis Honda and same inform to them and ask for help & Rectify the concern ASAP but they strictly forbade to work in...

I bought this bike on 25/11/2013 from Venetian Honda Authorized Showroom 2 wheeler bikes, Kandivali - West, Mumbai and after first service of bike, its giving serious and threatening wobbling problem and its almost unsafe now to ride this bike. I took it to Om Sai Honda Service Center, Charkop, Kandivali West, Mumbai and I explained entired problem to the manage Mr. Dalbeer and Mechanic Mr. Raju for more than five times and they are unable to solve this problem, In the fourth time they had change my whole engine now it is again coming the same problem. They itself accepted that they are not able to solve this problem. Also they are not able to diagnose that what is causing this issue. Again i went to the Venetian Honda Authorized Showroom and meet Manager over there Mr. Prashant Kadam, he suggested me to take my bike to other service center ( Borivali West, Mumbai ) which is very far away from my house and it is completely pathetic and unjustifiable suggestion by them. I am very disappointed and scared to drive the bike. I bought this bike to reduce my travelling time and problems while travelling, but my problems are now increased after buying this and getting pathetic service from HONDA. We users are paying such big amount on bike and we are getting fooled as we are getting such pathetic service centers nearby who dont know to solve the problems. How and Why This service centers are given authorization to run the service center? After paying this much user has to do all the compromises like suffer due to these problems, wait for its correction, fear drive the vehicle and risk our own life. I paid 18k for down payment and I have paid every month installment 1731/- without any delayed for 11 months to its brand value but i got 0% safety. I want urgent and permanent resolution on this wobbling issue and if it is not sorting out I will stop my EMI immediately. Rajendra Bagade [protected] Email Id : - rajendra.[protected]@gmail.com

Dear Sir/madam, I have HOnda Dream Yuga Reg. no. UP78DE-9728 and sale date 4/12/2013 from Axis Honda Dealership Kanpur UP now i am suferring in vehicle with Stearing noise cone set problem, averge issue . I request to dealership to work under warranty but they told cone set not cover under warranty & demand for charges. please help me. Regards, Sarvesh Srivastva [protected]

How I will say such bad customer
Experiences from such big auto brand HONDA.I gone dt 29.08.14 such an auspicious day GANESH PUJA with full amount with company Rs 54107/-
DD except accessory amount they refused to deliver the vehicle from UTKAL HONDA
sales person mr.manoj ku behera with a very rude behave.when i insisted is that
Accessories are from HONDA company provided, he said no they purchase from
locals & charging much more price than from actual but company knows very
well but keep silent.When i asked to meet manager but they refused to meet.such
Worst customer experience for saling their cheap type accessories they sucking
Customer hard money.where the hell is politeness or the saying Customer is King
and treat them nicely. I am really pissed off with this disgusting service and
bad sales representatives.

I am also working under the group of
Shapoor & Pallonji but i never ever get such erratic customer manner-less
& non sense communication for sale
of accessories which really affect company standard & recruitment of dealer
for sailing the their good product.

Now I booked my order with utkal
honda in cuttack orissa also collected receipt from him. I would like remind
you If I will not get my activa with in 5 days I will filed the case of
customer harassment against HONDA as well as m/s UTkal auto both to pull you
company to consumer forum.


I never ever suggest anybody buying
from utkal auto buxi bazaar cuttack orissa.


thanks & regards


md.kashif

Eureka Forbes ltd

[protected]

I have not yet received my (Rc) registration certificate of my bike as about 3-4 months before i have given to dealer for correction as they have putted white colour instead of black in my rc. Whenever i go there or have conversation between them they always says that sir, please wait 4-5 days.June
Company: honda
Bike name : cb trigger
Bike owner name : gokul chand
Dealer loc : dhingra honda udyog nagar after peeragarhi chowk next red light
Reg no of my bike: dl4s cf 0958
Date of purchase : 30 june 2013
My email id : jatin.[protected]@gmail.com
Contact no. : [protected]