Honda — Worst service

Sai Point Honda, Thane
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Pathetic Customer Service
Dearall,

I did book Honda Unicorn on 22/09/08 at Sai Point Honda, Thane vide cheque and it cleared on 27/09/08. I was promised at the time of booking that bike will be delivered 30th/1st of 10/08. I did call them on 1st to check if my bike is ready to be delivered and they replied affirmative, but when I reached there I was told that I cannot take the bike as Regn. is yet to be completed.So Mr. Navnath of Registration section confirmed me that he will call me around 5PM on same day and confirm the status.Which he did not do so. I called them to confirm on 1st but Mr. navnath is very arrogant and states that he will call back when he wishes to do so. But noreply.
They are behaving as if they are giving the bikes for free.

I admire the brand Honda for the quality of product.That was the important point I did book the bike. But the kind of treatment i did get from Sai Point has taught me one good thing "STAY AWAY FROM HONDA DEALERS".They are only money minded and business minded.


I feel awkward to comment that HONDA dealers are so pathetic and unprofessional .

Till now delivery is not made.

I will not even recommend my enemy to buy at Sai Point Honda, Thane.

They state their philosophy as "Customer For Life The Customers Is Not Dependent On US- We Are Dependent On The Customer "

Yes they do follow the statement untill you pay them.Once it is done then the philosophy looks like "Dealer For Life The Dealers are Not Dependent On YOU. You Are Dependent On The Dealer. "

In short simply avoid a dealer who don’t even mind to respect you.


Thanks,
Manisha

sir i am using Honda Activa in visakhapatnam.Here you dealer is Jupiter Honda.There are very very Worst at service.They are not rectifying my bike problem even though i am giving regular for service and they are keeping the bike with them for 3 to 4 days.I never face this type of problem with any company service from first in my life.I am using 2 diff cars & kinetic honda since last few years but i have not seen this type of problem.Here every one is are use less fellows.so please try to rectify myh problem at the earliest.my vechicle no is AP31AS7687 & my cell no is [protected].

POOR SERVICE BY YOUR DEALER.
THEY ARE BIG & FOOLS.UR COMPANY IS USELESS IN APPOINTING DEALERS.HERE THE DEALER IN VISAKHAPATNAM IS BIG BIG USELESS.JUPITER HONDA WORST IN SERVICE.THEY ARE UNFIT FOR EVERY THING.I AM NOT UNDERSTANDING WHAT UR PEOPLE ARE DOING THERE SITTING IN HEAD OFFICE.FIRST SACK THESE TYPE OF DEALERS THEN ONLY YOUR SALES WILL GROW.VERY VERY BAD AT SERVICE.

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Dear sir
HONDA BIKES AND SCOOTERS R SUPERB IN INDIA BUT IN VISAKHAPATNAM THE STAFF AND THEIR SERVICE IS TOO WORST IN INDIA

I took Honda Activa on 08/01/09 at anakapalli jupitar honda showroom, and the executive told that temporary regn, invoice etc will give by the next 2 days but till now i didn't take even temporary regn . I met the executives Mr. Naveen at Visakhapatnam( sales manager) phone no:[protected] and mr satyanarayana at anakapalli .
I called Mr. Naveen at least 20 times and he is telling the temporary regn and etc will send today, tomorrow, today, tomorrow the days are going till now my docs and registrations r not come.

They are behaving as if they are giving the bikes for free.

I
I feel awkward to comment that HONDA dealers are so pathetic and unprofessional .

with regards
jagada laxmi vakada

i leave my vehicle for general service at PURANI HAVELI YOUR SERVICE CENTRE, But that area staff is very worst, they dont know how to talk to the customer, and their service is very bad, when i am leave my vehicle with the problem of battery fuse, they tell me replace complete wiring to the vehicle, then i accept and i told them to replace it. before i came to the service centre i ring to the office for the delivery and they told me to collect the vehicle with some adjustment, becasue i am very much far away from your service centre near MEDCHAL, from there i take Auto hire which i spent Rs.125/- to your service centre, after i reach the staff told me problem are not rectified.

now you told me who will be bear the charges of transpotation. and one more thing they cant handled the situation .

please solve the problem and teach some lesson to that staff. give me reply.

I don't know if this complaint reaches the concerned authority or not but everyone must know what a big mistake it is to buy a honda bike, not due to operational problems but due to problems faced from the dealer.
I bought a HONDA SHINE BIKE on 13th october 2008 from KRISHNA HONDA CHANDIGARH.My bike suffered an accident on jan14th 2009 in which tank and 2-3 more parts were damaged.Till date the dealer is not able to arrange for the new tank.Every time they say they have placed the order to he head office but they are not sending the required parts.
If th company cannot replace an accessory why did at the first place manufacture he thing.They don't understand how big problem the customer is facing.
If anybody listening kindly take the required action so that i am in position to receive my bike at the earliest
Thanks
Sankalp

Activa Honda — worst servicing

Hi, This is Anuj, day before yesterday i went to your service center in agra "PEOPLES HONDA SHOWROOM" (near heritage hospital, jahawar nagar tulsi cinema sikandra road agra) . i went there for servicing my activa they are not did ther job very well i am totally dissatisfied with your services i am very very disappointed with your service ...


Anuj Bhatnagar
[protected]
agra Up

I definitely agree with you. I had a similar problem with the Planet Honda showroom in Rajainagar, Bangalore. They are completely stupid, they dont even know a thing about the vehicle. They are only interested in the payment. Their service is the worst of all. I would never reccomend any persons to Planet Honda showroom in Bangalore.

Very bad service at Honda's Pilot Service Centre at Govandi. They told me to collect thevehilce at 5.00 pm.To my surprise the scooter was unattended. First i was told to wait foe some tme. Even after one hour they did nothing. They finally started working after 7 pm only after i had hot talk with them. I could get the vehcle at 8.30 pm.

Hi Sir,

I gave my HONDA SHINE Bike for service at JSP HONDA, KUKUTPALLY, HYDERABAD. The service is too too worst. Before giving the general service(OIL CHANGE ) it was in good condition.But after their service is done, chain is making so many sounds. and handle is too tight. they did n't check the head light and break . JUST WATER SERVICE THEY ARE DOING AND GAVING BACK THE VEHICLE TO THE THE CUSTOMER.

One more last thing is that, when i went to collect my bike at the time they given, At that time they started doing the service infront of me. and they did in 30 minutes. you can imagine their service.

Better to monitor this Honda Dealer, otherwise it is going to spread very bad name for the Honda company itself.

I want to purchase a Honda Activa. By going through these complaints, i am shaken and harrassed.
Why the honda company is not understanding practical problems of common men. They should open a training centre for mechanics as Hero Honda company did. Since the sales of Honda Activa is rising day by day nothing just for its basic comforts like cycle. The comapany should improve in choosing their dealers and should appoint one or two of their trained mechanics at these service centres. This will solve all the above issues.

I am priya from madurai I took Honda activa in Lakshmi Honda Madurai.Very much shamed to take in this dealership why Honda goes down in selecting the dealer.If it goes on honda will reach very poor response even though it is good product.Very worst service and there is no workmanship in their showroom and they are intrested in booking and delivering the product itself, not considering the coustomer satisfaction in service area.

Kindly change the money minded people and give the responsibility to the originality.

From thewell wisher of honda product.

SIR,
MY SISTER BOOKED HONDA ACTIVA ON 02/07/09 TO FORTUNE MOTORS AT M.G.ROADS HYDERABAD.IN THE NAME OF MANJU AGARWAL. SO WE HAVE NOT TAKEN VEHICLE TILL NOW. SO I WANT TO CHANGE THE NAME WHILE TAKING THE VEHICLE ON THE NAME OF RAKESH KUMAR I HAVE SUBMITTED MY PROOFS AT YOUR SHOWROOM AND MY LOAN ALSO HAS BEEN SANSTION.BUT AT YOUR SHOWROOM THEY ARE NOT CHANGING THE NAME SO WILL U HELP ME FOR THIS.

THANKING YOU
RAKESH KUMAR

hi i purchase a honda acitva form sethi honda payal (punjab) sub dealer of platinum automobiles opp gain market g.t road khanna in black RS 5000 extra total amount is
40110+5000+5000(extra components like fut stand, side stand etc ) for my sister birthday but he gave me rong bills means rong billing address and when i am saying to him for correction fist he don't take my phone after i am trying from another phone
and then he pick my phone and say "TU KE DECY lageya jekda main teyra phone chula" what is this yaar a normal person don't do any thing about these kind of people

please take a right action about these kind of people
because this is the matter about HONDA ACTIVA
so please do somthing

Respected Sir,
I had booked an Honda Activa simple model with your Nagpur Dealer Mascot Motors on 29/10/2009 wide booking number 1929 with assuring us to be given the delivery within 120 days. Inspite of our lots of reminders they have been failed to do so. Yesterday was our festival day celebrated as Gudhi Padwa (New Year Day). We believe the new start on this occasion. We have also requested them to deliver the vehicle on this occasion day. But they refused to deliver as saying that the final payment should be deposited instantly. But the delivery of the vehicle shall be given next month. This is the matter of concern as I am badly in need of vehicle right now. But in like a Nagpur city how can I do the day to day works without a vehicle. So you are kindly requested to look into the matter & arrange to solve my problem.

i agree with all above mentioned complaints. i am an owner of bajaj, tvs, hero honda and honda activa vehicle. however, i got worst experience while getting my honda activa servicing in its authorised servicing center. honda activa staff is not at all trained to deal with customers. wake up honda activa. its costomers world.

I m Akash Deep & i have one HONDA CBF STUNNER BIKE DL5SAB 2537 which is only 7 month old & i have done 5 services but on every service they people insisting for some extra activity that they can get extra money first of all the service charges are very high then at the time of every service they get changed the parts without customer consent & they people insist tto the customer for doing that & i have already gone there three times after servicing & the service also is the worst service i have baja bike also in which i didn`t spend single penny till 1 year......so i would like to complaint against the company that they are making customers fool & taking more money from the customers ..................MY NUMBER IS [protected]

Dear sir,
I was booked the Honda Activa on 13.12.09, at Aditya Motors Warora, Chandrapur.Today 29.06.10 bike is
aviable.now they are asking me regarding Chandrapur local address proff for vehical passing purpose, I am working in L&T, Wordha power plant, my residance at Bhandup (w.) Mumbai. I am agree to give affividate
of local house owner and I have Ration card of Mumbai, Pan Card, ICICI Bank Account of Chembur Branch,
L&T I -card, and Company's letter for address proff.
Above 6 monthsI got lot of exerprience from honda dealers, now I telling to my friends don;t go for Honda Activa,
I request you please take necessary action

Regards
Ramesh D. Katkar
[protected]
Warora, Dist- Chandrapur.

its a humble request to you to hand over my ACTIVA as soon
as possible, as you commited to me for 90 days but now 90 days
have also passed but then also you are not giving to me till now,
its a a big harrasment for a customer . so plz try to understand as i
m a working women & too i hv to leave my childrens to school . . i am
facing many problems these days . :-(

HOPE, you would understand the problem & hand over ACTIVA to me as
soon as possible .


[protected]

ur giving very bad service i m mohammed Abid [protected] i given for service in fortune motors ranigunj hyd service manager using me valgar langugage mr vijay my vehicle num Ap09bs1243