Honda Cars India Complaints & Reviews

i have a complaint about the muthoot honda service center kochi.i have given my bike on 25-02-10 for changing corn set and delivery date given for me 26-02-10.When i called service center on 26th and asked they told me to come by evening to collect the bike before 6pm.The bike was not ready and cornset was not changed.They asking me one more day to chane the corn st.Is the time of customers is not precious?.You can find so many complaint against this service center

On June 11, 2011 at 03:50PM Ajith kumar K G <[protected]@gmail.com> wrote:
I unsatisfactly inform u to lack of customer care service of my dealer srivary honda in thrissur dist(kerala)i have fail to pay u r 2nd free service of the bike honda shine.i am producing the bike to perform for the 2nd free service for this week the service eng is tell me to they cann't be entertain the above the expairoy period of 2nd service because i donot got u r service.i bought my bike in 17/02/2011 and i proceed the bike for 2nd service 10/06/11 but i cann't receive any information from u r dealer for the last date of this service.because i am unsatisfied with u r poor customer care facility

Dear Sir,

I am BALAKRISHNAN from Moonnumury,Thrissur, Kerala. Bought Honda - Shine RED COLOUR from JOHNS HONDA CHALAKUDY, Thrissur, and Kerala on 5-October 2010. The gear-shaft transmission system is so defect that I could not ride the bike peacefully.

Issue No.1

The gear got totally disengaged with shaft while on 1st to 2nd making big sound, 3rd to 4th and 4th to 3rd gear not going properly... The result is very dangerous that speed got reduced and bike stops immediately and creating panic situation on road.

This issue reported in JOHNS HONDA CHALAKUDY service centre from my 1st free service to last free service. I have explained the issue clearly in 5th service (Pay Service) also, and then taken my bike for work and find out the problems (Technician said its spring problem). They done something and given back I pay the bill. After 15 days same problem raised and it cannot solve till now.
Issue No.2

One month before self start not working properly, I show in JOHNS HONDA THRISSUR branch. They said that battery not taking load and request to replace, because it’s in under warranty. Then removed battery and fixed one temporarily.

Issue No.3
Last 15 days chain making sound again I given my vehicle in JOHNS HONDA THRISSUR branch on 20.09.2011 for changing chain lock.
They told me your battery ready that also will change. After 10min. Vehicle given to me and given one bill also for new chain locks. Actually I surprised because battery changing and new chain lock changing done within 10 min.
I trust in their job and taken the bike away to home. And from next day onwards the problem is re-occurring and occurring till now. Next day I checked battery and chain lock and find out both of them not changed. It clearly shows none of the technician had not analyzed the cause and nothing resolved.

Sir, I am a Business man I using my bike min. 120km to 150km per day. I like the HONDA bikes so I bought Honda and I suggested to my close friends also. It’s very nice and smooth running and very silent engine. But how can I ride my bike with above Issues
I hope you’ll look into the matter and solve my problems and maintain my belief and interest in Honda Company.

Thanks & Best Regards

Balakrishnan
Poliyedath House
Thrissur – 680 684
Mob: +91-[protected]

I have taken a HONDA SHINE motor bike from MA HONDA (05/07/12), TRICHY, india - 620 017. TN45 AU 8230 MY BIKE

Last week I hav given my bike for servicing. The servicing is not at all satisfactory to me.

It is taking along time to giving the customer and as well as to the all.

Now also I didn't get any response.

Customer Care is also been very bad in sense.

I need a quick response from your side.

Thanking You,

PANDIAN
[protected]

Hai,

Hello already i send my vehicle Honda Shine TN 45 AU 8230. In service purpose but your service iam not satisfied because you are not checking perfectly especially for air also i have simple example remaining things you only consider.
Suppose you continue like that i inform your head office. already i will inform head office what is your position of your service..
I think very same.. and very worst..

J.Pandian
[protected]
TN45 AU 8230 Honda CB Shine

respected sir,
i am customer of honda. my bike reg no is AP31AT1969 .I purchased honda shine bike in 2007.in this time my bike is working in bore syantomous. so i want to repair bore. problems is fifteen back i ask the showroom honda spair parts section.he tell bore kit is not available in visakhaptnam showroom dabagarden brach .till to date not come bore kits. please enquiry bore kits available not not.

thanking you sir,

hi...
i have honda shine in that bore problem is raised, in this case bore replacement or re-bore which is best
pls suggest me...

similarly another dealer in Ambala Auto World says that this is company policy to sell accessaries worth thousands of ruppees with the vehicle. this dealer is also delivering scooter out of turn with a premium

on 19 October 2010, Auto World, dealer of Honda in Ambala Cantt. Haryana sold a sky-blue coloured Honda Activa scooter with the temporary registration number 5286 out of turn without any prior booking.

I When I lodged a complaint at customer care and insisted action against dealer, they blocked my email ID.
company officers are are getting a portion of balck money.

Honda should be spelt as HOUND

A hound is a type of dog that assists hunters by tracking or chasing the animal being hunted. It can be contrasted with the gun dog, which assists hunters by identifying the location of prey, and with the retriever, which recovers shot quarry. (Encyclopedia Britannica)

A hondA is a type of dog that assists hunters(DEALERS) by tracking or chasing the animal(CUSTOMER) being hunted(LOOTED).

Dear sir,
i bought new CBZ Extreme before 35 days. when i was got the bike back after my first service from service center i have a oil leak problem, i complained against the same to center but till now im not get the correct solution for that. They give the replay that is "there is no neutral switch in engine case and now we dont have stock also so come after 10 days". Please solve my problem. i got low engine oil level i thought it will make some problem for engine.
bike from VIJAY AUTO AGENCY Tirunelveli.
Delivered on 12/11/2010
Thanking you

HONDA CITY CAR — bad product

my honda city has done only 15000 km. tyres of car are getting punctured repeatedly. i need replacement of tyres since car is still in warranty limit of 40000 km. also i am getting repeatedly struck because of frequent punctures. contact [protected]

vry bad engine perfomance n very bad service centre workers completly disagree

Dear Sir,

Requested sir,

I am k.Ravi Kumar, from nalgonda dist, recently i bye the hero honda pleasure with in two months i getting problem with front upper cover detached, so, i asked the deler about this he say's me that is not our responsibility we taken the good life also, but deler is not responding me for any thing, please kindly do the needful.


Thanks & Regards,
K.Ravi Kumar
[protected],
sravan.[protected]@wipro.com.


[protected]

Honda Shine — Chainset Problem

I have purchased Honda shine on May.2011. After 5000 km I am getting problems with chain sprocket. I have given complaint in showroom , they are simply telling have to change new one. Any two wheeler chain , will change after 20000 km only, why should I change now. If there is any remade, please solve my problem

I madhu upreti mob.no [protected] from lko my latest activa models handle lock has broken.i am suffering from this problem on last fifteen days.please kindly solve my problem .activa no UP32 de 8004

Dear sir,

I, Mahadevan Sasidharan Nair Purchased a PLEASURE @ HEROHONDA show room in Kerala state shop name: SMART MOTORS UCHAKKADA. On the date of 13.03.2011. I have to say some thing about my Vehicle to you. It’s my Kind request to you dear sir. I have 3 HERO HAONDA bikes of my own I own this company because I trust in this good service and life long level. I am facing some major problems with your new branded HERO HONDA BIKE PLEASURE KL 19B -1552

1. When I purchased the vehicle it’s too smooth to drive I really got 3kms per liter. How is this possible? I went to the showroom and deal with the Manager he opened the whole vehicle and said, there is a small stone inside the petrol tank which came UN known by the company. I am happy to say am getting a km of 51 now days.
2. My first service is been done on 09.06.2011 on 939kms job card no:23522
3. I met an accident in that time and came some scratches on the vehicle on 26.07.2011, I approached the showroom and they took 650rs for repainting the vehicle, Till today date they dint do this so. They say it’s my fault that I dint give them time to paint the vehicle I kept the same vehicle for 2weeks and 2 days in the showroom nothing happened. Now days they says the time has expired and we are not ready to do this so.
4. Good this gives the company to a good level of costumer satisfaction.
5. My second service is been done on 06.08.2011 on 2540kms job card no: 24960.
6. From the date of second service after next day I lost the battery power which and where I suffered a lot in the middle of the road in trivandrum central. I thank you for this too.
7. When I approached your manager he, says that’s not our fault, we can’t do any thing I charged the battery @rs 150.00 from the place.
8. I am so sorry to say that your branch office and the officers are nit in good hospitality to do the service or care takes the customers in good manner.
9. My third service is been done on 10.10.2011 on 3224kms job card no: 26575. when ever I go to consult the realer they makes service.
10. On 16.01.2012 I bike to Trivandrum on the way to my job the vehicle burst and smoke appeared from the front side, I was not able even to ride or just move the vehicle.
11. I approached the same center in an auto carrying the vehicle from Trivandrum to your esteemed concern. They opened and said the wiring connections got burned and should be replaced and will charge 800.00 rs for the new wiring set.
12. I waited 2 days and the answer from the concern was no new wiring set and it take time more than 3 – 4 weeks, they replaced an old wiring kit but when I opened the whole body in an pother service point they replied its just a small pieced wire now on my vehicle.
13. I really think that your concern is not good to be in real service with the customers.
14. They say that if I complaint to any other s they don’t have any problem and I would be made no service or any other service to this vehicle.
15. Am too dispersed to go there and I am going to sell the vehicle its my unlucky vehicle with HERO HONDA.



16. I f I dint get my bikes whole body cover to be changed to new I will give this copy and publish in main news paper in trivandrum edition and via facebook.
17. I know the cover will charge of rs: 1200.00 for the bike. I enquired with the showroom manager he itself told me on the date of 26.07.2011. On the time of second service.
18. Nothing happened till date.
19. Do the needful which you can do with this GOOD customer.


 PLEASE GO THROUGH THIS LETTER AND PLEASE DO THE NEEDFULL.
 I am not so rich to buy another bike in other company TVs or Honda Aviator. Which gives more than 56 kms per liters?
 It’s too smooth as Hero Honda Pleasure.


I have taken this vehicle in the name of my mother smt: Vijaya kumari.
The old address has been changed and I dint change the address because if nothing is given as a good reply I have to sell this vehicle. So sorry to do this.
Surely you will loose this customer. My luck came from when I took HERO HONDA CD DELUXE.
Second is Splendor
Address is “KEEZHE VEEDU” Kacheri nada, Kollemcode Kanya Kumari Dt, Tamil Nadu.

Think of loosing a customer or being keep in touch with the same company to drive in good way.


GREETINGS!!!

MAHADEVAN.S
Front Office Manager,
Sandel Heritage,
Chowara PO, South of Kerala.
Thiruvavanthapuram 695501
Kerala.
Email: sreemaha.[protected]@gmail.com
Mob: +[protected]

your complain is 100% right, but everybody is asleep.
WE think, we should complain / telephone to hero honda
head office. I'm also awating for a pleasure from more than 3 months.
soumen kundu

The complaint is absolutly right. It is alover Orissa. I am from Jhrasuguda and trying to get the vehicle since last one and half months. every time the answer from the dealer eithr no stock or they do not know the status of availability. They are even denying to take any bookings also. Hero Hondapeople should look into this. It seems either there is problem in production or the dealers are creating a vacuum.

Tushar Mahakul

Hero Honda — no stock

Dear Sir/Madam,
I am very much frustrated of the behaviour of the personnels of the HeroHonda Showroom (vishnu motors ekkatuthangal). I want to purchase a Pleasure since last 2 & half months. Always I am getting the reply that there is no stock, and contact after 7/8 days... But till yet they are telling the same. Even though 2 times stock has come to their show room. I don't know why they are doing like this. We are ready to pay full amount, but why...

The company is showing so many advertisements in TV, hoardings, stageshows etc.

Please help.

my order date 13 09 2010
ca no 2761
advance 100000
modeof paynent by cah

my mail [protected]@yahoo.com

it's 1000% true...I am from rourkela and trying to purchase this from sep'2010...but DUA Motor (dealer) is telling that they are out of stock...i just cant understand this...because here in rourkela only pleasure is out of stock...other hero honda vehicals are all available...

I HAVE PURCHASED CBZ XTREM BIKE FROM HERO HONDA DEALER AT RAMPUR ROAD, HALDWANI, DISTT. NAINITAL, UTTRAKHAND 2 YEARS BACK.

I HAVE BEEN REGULARLY APPROACHING HHML DEALER AT HALDWANI, DISTT. NAINITAL, UTTRAKHAND TO GET MY BIKE SERVI CED WITH HHML GENUINE SPARE PARTS.

BUT SORRY TO SAY THERE IS NO HHML GENUINE SPARE PARTS IS AVAILABLE AT THE DEALER SHOP.

FOR WHICH I HAVE BEEN CONTINOUS TOUCH WITH HHML DEALER AT HALDWANI, DISTT. NAINITAL, UTTRAKHAND BUT STILL NOT HHML GENUINE SPARE PARTS AVAILABLE.

Dear Sir/Madam,
I am very much frustrated of the behaviour of the personnels of the HeroHonda Showroom (Bright Motors). I have oder spares for Achiver in (black gold) since last 2 & half months. Always I am getting the reply that there is no stock, and contact after 7/8 days... But till yet they are not giving any response from showroom.I don't know why they are doing like this.Please reply me soon on my E-mail id or Mobile([protected])

Please help.

Regards,
Pramod sharma
Email: [protected]@gmail.com

Honda Unicorn — no parts available with dealer

no parts like fuel tank , rim available with dealer .dealer replies that they have placed order several times in company but company have shortage of parts ,that's why parts are not available. my contacts no are :[protected] , [protected] , [protected]

Sub: Honda CB twister several complaint

To,
The Customer Care,
Honda Motorcycle India Pvt. Ltd.,
DEAR, CEO & MANESAR

Sub: Honda CB twister speedmeter not working
Dear, sir
i am very...

I purchased Honda CB twister on dt:03/05/2010 (OR 02 BE 6987) from Shivam Honda, bbsr, orrisa .my speedmeter damage for 3 months.
I bought this under the notice of Mechanics at dealer point., services manegar. & two time commitment for consumercomplaints.in date of (oct 3 & oct 17)They assured me to get it changed but to my utter dismay, even after three services, they did not cheque it as per their commitmen(speedmeter).Services delar never accepted this, but of services failure.customer friendly company & I like HONDA. The fact that I‘d to complain you regarding this shows that how hurt I feel about it?I am very sure that keeping your commitment of allmost costmer satisfaction, The Customer Care, MANESAR not missed to me.

Thanking you,
manoj ku pradhan
[protected]
[protected]

To,

The Customer Care,
Honda Motorcycle India Pvt. Ltd.,
DEAR, CEO & MANESAR

Sub: Honda CB twister Socker & Engine Gaskit Leak,
Dear, sir
I Purches Honda CB Twister Bike From ganpati Auto Gorgaon date 23/02/2011 After 3 Month it socker and engine gaskit leak, i meet to dealer but becuse it in warrenty but they have only repair it not change, in this case what i can do, plz told me,

yours truly
vinod kumar
[protected]
[protected]@gmail.com

HondaStunner — Engine complaint and gear slipping

I had bought a Honda Stunner from Shymas Honda,Aleppey,Kerala.Before even covering a distance of 300 kms the vehicle had knocking sound from engine and gear slipping.For first service the vehicle was given at EVM Honda Cochin.They gave the vehicle back without clearing the complaints of bike.They are not even keeping a service summary, they are interested only in free service coupons.They misbehaved to me , without even thinking that I am a customer with all consumer rights.Later I gave the bike at Muthoot Honda ,they test drove the bike and rectified the complaint and they said they need 2 days to clear the complaints and they suggested me to give the bike for service at Shymas Honda itself, from where I bought the bike. I gave bike at Shymas Honda Cherthala and told them the same. they said they had rectified them complaint. But the engine sound still existed before even running 200 km gear slipping started again.Finally i gave the bike at Shymas Honda,Aleppey. After test driving the bike they said engine head should be removed and given at laith works. But i don't think that its possible to do any such repairing to a new Bike Which had not even completed running 1100km. i strongly manufacturing defect and the company is responsible for this defect
Looking forward to hear from You
Anish Mathew

Honda Activa — HONDA ACTIVA DEALER: 'BRIBE' EXTRA MONEY REQUIRED

'UNFAIR TRADE PRACTICE'
HONDA ACTIVA DEALERS DEMAND BRIBE: 10000 TEN THOUSAND EXTRA MONEY FOR INSTANT DELIVERY or HIGHER INTREST COMPLSORY LOAN

THEY CREAT SHORTGE OF HONDA ACTIVA FAKE WAITING LIST SIX MONTH OR NO BOOKING.

avoid honda activa

Booked activa, still waiting for it
I had booked for one honda Activa on 22.10.2010. My booking No. is 21647. I have not received the vehicle. The delivery date was by 22nd March 2011, I called them on the 21th March 2011 and they said I will have to wait till the May. I had booked the vehicle at your authorised dealer M/s. Krishna Honda Chandigarh..This is ridiculous that after witing for 150 days, now i have to wait for another One and half Month & even more after that. i request the dealer to honour the committment. but., The reason is huge demand & unavailability of stock. that was totally bull , , ,
HONDA ACTIVA DEALERS DEMAND BRIBE: 10000 TEN THOUSAND EXTRA MONEY FOR INSTANT DELIVERY or HIGHER INTREST COMPLSORY LOAN

THEY CREAT SHORTGE OF HONDA ACTIVA FAKE WAITING LIST SIX MONTH OR NO BOOKING.


Hence I request you to kindly give necessary instructions to your dealer to deliver the vehicle at the earliest. My Tel. No. is [protected]. Awaiting an early action in the matter, I need a vehicle to commute and i cannot keep waiting like this as i dont have any vehicle so i need as soon as possible.

Thanking you

Respected Sir,

Yesterday I bought a New Hero Honda Pleasure bike for my sister as a gift. She want only RED colour, thats why I asking for the same bike in SHAAKSHI MOTORS, TINSUKIA. There was only one RED bike with all accessories fitted by the dealer. When I asked the dealer that I don't want the accessories, I want only the bike as the accessories fitted by the dealer is too high price then the reasonable price i.e. 6500.00(SIX THOUSAND FIVE HUNDRED). If I bought the same accessories from outside the dealer its around 2000.00(TWO THOUSAND). So I asked the owner that please give me the bike without accessories. The owner's wife not agree to sell the bike and said come next month. After several request she agree to remove only the front guard and less 1000.00 (ONE THOUSAND) and said "AUR NEHI HOGA LENA HEY TO LO NEHI TO JAO" and she put the bike inside said "HUM AAPKO BIKE NEHI DENGE".

But I want the bike as today is my sister's Birthday and I promise her to gift a Pleasure bike thats why I bought the bike. But the dealer gave me the cash memo of the bike only 37,581.00, no other bill provided by the dealer. I gave them total 45,500.00. When I asked for the remaining bill they said its not proveded by Hero Honda. And the whole amount goes to BLACK MONEY I think. After buying the bike I have to sign a satisfaction letter. I refused to sign that letter, then the owner's wife angry with me and said "AAP NIKOL JAO SHOWROOM SE, AAP BIKE NEHI MILEGI". Then I sign the letter and write there a comment for Hero Honda that I am NOT SATISFY WITH THE CHARGES FOR ACCESSORIES. They crush the letter and put it to dustbin and forcing me to sing another letter. As I promise my sister thats why I cant go home without a bike. So I bought it.

And they charge for TR- 250.00 (without money receipt) but in RTO the TR fees is 30.00 only. For lamination they charge 591.00 (without money receipt), Accessories 6500.00 (without money receipt), Insurance 981.00 (promise to give the policy today and the money receipt). A bike shampoo 230.00 ((without money receipt).


Now I have few Questions for Hero Honda-----
1. Is the accessories provided by you?
2. If yes, then why you order the dealers to sell the accessories without BILL?
3. Its necessary to buy all the accessories.
4. If yes. Please provide me the exact market value of the accessories.

PLEASE PROVIDE ME YOUR VALUABLE COMMENT THROUGH MY E-MAIL.

This is for your kind information and acceptance please and need action against the DEALER. I think next I will go for CONSUMER COURT "how one can sold items without proper BILL."

LONG LIVE HERO HONDA.........AS I AM FAN OF HERO HONDA LAST 11 YEARS.........ITS REALLY DESH KI DHARKAN


REGARDS....
ANUJ KUMAR BORAH
PERSONNEL DEPARTMENT, OIL INDIA LIMITED, DULIAJAN
RESIDENT CHIEF EXECUTIVE BUILDING,
PO-DULIAJAN, DIST -DIBRUGARH
ASSAM-786 602

PH.-[protected]
E-MAIL- [protected]@rediffmail.com