Honda Cars India Complaints & Reviews

DEAR SIR / MADAM
my friend purchase hero honda passion pro motorcycle fromMAX MOTORS PVT. LTD.delars code no.11158, last month dated14/10/2010,problem is that an engine getting some sound, but delars said to pay RS- 400/- to solve the problem. our question is that,within one months old motorcycle is giving problem how to pay customer? please solve my problem.

dear sir i had compleated my Honda activa dlx vehical registration on 02.09.2010.

but up to now i had not receaved the R.C. book/card. please send it immidiatly.

Dear sir,
mere pass hero honda ke passion plus bike hai.jo maine last year purchase ke thi.but aise problem bike drive karne ka experince mujhe kabhi nahi mila.

jab mein bike start karta hu to choke dena padta hai. aur jab start ho jati hai to aisa lagta hai kise ne piche se ise pakad liya ho aur phir achank jhod diya ho. chalte time jerking karti hai.thodi se clitch ya race loose karo to off ho jati hai.

aur race do to instantly fast chal padti hai.bike aise chalti mano iss par bahut load rakh diya ho.
due to that reason i got two times accident.you will shock to hear that meri bike only 6222 kms chali hai aur mein 4 service karwa chuka hu.aur har baar oil change karwata hu.phir bhi problem aa rehhi hai.at every service I thought that this is new bike when it get old or run some kms it will be ok but ye aur kharab hoti chali gaye.

I know hero honda is brand name aur people trust you but i[censored] will continue deliver this kind of bike to customer then u very well know what happens.

So, please you are requested look this matter into seriously aur apke engineer ko meri bike test karwaye.I will be very thankful to you.

Bike details:

Make Hero honda
date of purchasing :23/12/2009
engine no: HA10EB99M09226
CHASIS NO: MBLHA10EL99M09016

Contact details:
Mr.Naveen Yadav S/O Mr.Dhanraj Yadav
contact no. [protected]
Mathura (UP)

Note: I purchased bike from haryana.

my good life card no [protected]
name jyoti prakash
vahicle passion pro hero honda
complaint about i dont received hand gloves with good life card
vahicle no dl13sg 7381
e mail id [protected]@gmail.com

Amit Joshi owner of Honda CBF Stunner is facing problem of non availability of Chain Sproket kit from last 4 months and not able to use my bike from last 2 and half months, I have crossed checked in Bhopal, and other cities also, now tell me after buying such a costly bike, the after sales back up and non availability of parts, what should I do, either I burn my bike, and whosoever ask about how is honda bike i suggest him never to buy, Kindly suggest, and arrange me the part immidiately.

Sir,
I have purchased honda cb twister bike on 14 july2010 from RAJPAL HONDA INDORE .From day one
there is a problem in gear shifting ,when i try to shift gear up down some times it remain in between like
in neutral phase.I have registered this complaint in first as well as in second servise at rajpal honda indore but
those people did not rectified this problem .I am very much disappointed by this.
bike frame no ME4JC47 2CA8019371
ENGINE NO.JC47E 0023920
Please help me to solve the problem & do needful.
THANK YOU
consumer name: Rajesh jarma
email ad: rajesh.[protected]@gmail.com

Hero Honda should feel ashame of themselves that they sell their bikes in abundant and when customer wants to get the bike part repaired or ask for new part which remains unavailable in stock. I purchased the Hero Honda bike only for this reason that the parts of Hero Honda bikes are easily available everywhere, but I didn't know that I will have to face the shortage of my bike parts of this reputed company "HERO HONDA". My bike has been standing in a company for last 20 days due to shortage of body parts. I am really disappointed with this behavior of company. Is this called a customer service?

i purchased herohonda pleasure from Varalakshmi Motors in August 2009. I notice that the vehicle is having very poor mileage. I complained it to the dealer, but every time they said the vehicle is fine. But i find the abovesaid problem is still existing. The dealer should test the vehicle mileage and rectify the error.

We had very bad experience with Hero Honda pleasure. We have purchase bike on 28th Sept 2010 from Dealer Name : Dhaval Auto Pvt (AUTOLink) - Dealer Code : 11300 and did first service at AUTOLink Borivali Workshop in October 2010. Total KM Run less than 450 KM as of 15th Nov 2010
Within two week after 1st Service – there was some initial Auto starting problem and within few days bike can’t start by Kick or Auto Mode. We have contacted to Local Dealer (AUTOLink - Borivali) via Phone and no responses after taking down address and contacts details. We have started following up aggressively and got Supervisor response from AUTOLink – Borivali (Prabhakar and Patil) that we have to bring Bike to their Workshop in Truck or other means…they don’t have anybody to come over to check bike problem.
I’m really surprise – Hero Honda is losing their brand with such a bad customer service from their Authorize Dealers
Before Purchasing Bike we have review comments from various bikereview website about Bike starting issues in Hero Honda pleasure and we thought it may be one- off issue because we have full confident on “HERO HONDA Brand” and now we realized …that was our Mistake. Suzuki or Honda Activa would be better choice then Hero Honda Pleasure.
So friends – Please don’t buy Hero Honda Pleasure and Caution to Purchase & After Service Service your new bike from Dhaval Auto Pvt (AUTOLink) - Dealer Code : 11300 and AUTOLink Workshop.
Today – Ms Dipti (Autolink Workshop Borivali – Tel[protected] has taken my compliant again and promised me give followup call on the same issue by End of day .
I will share my customer experience with you all on the same issue by next weeks.
Hero Honda Customer Care Department – If you are reading my message pls contact AUTOLink Authorized Hero Honda Dealer – Borivali (Dhaval , Prabhakar and Patil) to get more information about the same issues. AUTOLink 28068858 /59 Showroom and 28068811 / 8855 Workshop
TV Media or Press or Hero Honda Competitor’s : I will be glad to share my Customer experience with You ALL .
Have a nice day ahead

DEAR SIR OR MADAM,
I PURCHASED MY NEW HERO HONDA SPLENDOR BIKE FROM AJAY MOTORS, JHUNJHUNU ( RAJ.)
I AM DOING JOB IN IMT MANESAR, GURGAON. WHEN MY FIRST FREE SERVICE DUE ON 500-750 KM. THEN I AM GOING TO NEAR SERVICE CENTRE AT RAJA MOTORS, NEAR NSG GATE, SUBZI MANDI, MANESAR, GURGAON - 122050, PHONE NO.[protected]. I GIVE TO MY BIKE FOR FREE SERVICE AT 595 KM. DATED 13NOV.2010, I NOTED THE MY FACE PROBLEM ON MY BIKE TO THE SERVICE CENTRE WHICH WAS CHAINS PROBLEM ONE OF THEM. WHEN I RETURN BACK MY BIKE AFTER SERVICE. THEY HANDOVER TO ME BIKE WITHOUT WASHING AND WHEN DRIVE TO MY BIKE CHAIN PROBLEM NOT SOLVED. IT GIVING ABNOMAL NOISE IN THE CHAIN.THEN YET I BELIEVE ON THE SEVICE CENTRE BUT WHEN TODAY 15NOV.2010 AT 6:50PM I AM GOING TO GURGAON SUDDENLY MY BIKE'S CHAIN BROKEN BACK WHEEL JAMED AND CHAIN COVER BROKEN, I WAS NEAR MAJOR ACCIDENT BUT I SAVED MY LIFE BY THE HELP OF GOD. YET I WANT TO KNOW THAT, WHAT IS THE SOLUTION MY FREE FIRST SERVICE NOT DONE PROPER AND SPEND MY MONEY IN THE BIKE REPAIRING ? HOW DO BELIEVE THE CUSTOMER IN SERVICE CENTRE ? WHAT WILL BE ASSURANCE THE NEXT FREE SERVICE DO PROPER. WE ARE HERO HONDA CUSTOMER FOR LAST 15 YEAR, BUT I SHOCKED TODAY PROBLEM.FINELY I WANT TO REIMBURSEMENT MY FIRST FREE SERVICE AND DAMAGE CHAIN WITH COVER, I HOPE THE HERO HONDA COMPANY SHORTOUT MY PROBLEM. I MENTION BELOW MY DETAILS.

MODEL :- SPLEDOR PLUS
ENGINE NO.:- HA10EFAHG54400
CHASSIS NO. :- MBLHAUE4AHG19849
OWNERSHIP NAME :- PRITHVI SINGH
DATE OF PURCHASE :- 29OCT.10
PURCHASE FROM:- AJAY MOTORS, JHUNJHUNU (RAJ.)
FIRST FREE SERVICE DONE AT: - RAJA MOTORS, NEAR NSG GATE, SUBJI MANDI, MANESAR, GURGAON 122050
SERVICE SLIP NO. :- 935 (RAJA MOTORS)
SERVICE TAG NO. :- 30 (RAJA MOTORS)
SERVICE DONE AT :- 596 KM.
CUSTOMER NAME & CONTACT NO. :- DEEP SINGH [protected], [protected], E-mail id :- deepsingh.[protected]@yahoo.co.in ( near jain mandir kasan village, manesar)

THANKS
DEEP SINGH
[protected]

Dear sir
I was parches honda cbf stunner date of sale[protected] & frame no.ME4JC40CEA8O22554 & Reg.no-UP-14-BC-6546.
my vehicle handal noice.I gone SANGAM HONDA in Sahibabad Ghaziabad (up 340001) them said to me that of your bike consat have been damaij. I said change the consat underwarranty they said to me it is part not warranty but I know very well it is come to part in warranty.
While my bike runed 2800Km & 2service is complet in propar time.
I reqest to you that I wanna warranty of consat in my bike.
plese reply me is this phone no.
[protected], [protected], [protected]
email. [protected]@gmail.com

Hi,
I have booked Honda Activa at the dealers show room of the company "Advent Automobiles Pvt. Ltd,Jaipur, on 25-Oct-10.
Booking Receipt No. is 72471 and booked by Name of Rajesh Sharma & the booking Amount is One Thousand Rupees.
Date of delivery was within 15-20 days of booking date. But till tdate neither I have received the Vehicle and nor getting any satisfactory response from the Dealer. I had called the Dealer several times & personally visited at the Show Room. Every time I call or visit they are saying vehicle has not camed from the company, any also saying to take from other showroom, if can't wait.You can see what kind of response I am getting from dealer.
I want to complaint about the dealer & want vehicle as soon as possible or to give me penalty for the late delivery.

Looking for resolution..

Dear Sir,

I am purchase Hero Honda Splendor as on 27.01.2010. I said that to Company Supervisior " Sir, 3rd Gear vizzile sound coming plea check & solve the problem". He said that "Ok, give me ur book and come to evening I can solve the problem". I am going at evening that day He said that " Sorry sir, spare parts not available in showroom, next time I can solve the problem".
Again I am going on 6th Service (last service) same problem, same answer, same response. Next January Last month for varenty. Varenty completed then take money for spare parts.

Name: Ashish Savla

Booked Honda Activa Scooter with following Vendor.
Vendor-Om Sai Autoworld

Booking Order Nos:61674
Date[protected]

Committed Delivery Date- 6Months
Booking Amount -Rs,1000

Till Today i.e. 11/11/2010 non delivery, no prompt response, I have doubt about company selling the above product to other customers for premium.
I need my Activa , as I have been taken on ride by this vendor, who is not responding to any of my complaints

Rgds
Ashish Savla
[protected]

To,
The Customer Care,
Honda Motorcycle & Scooter India Pvt. Ltd.,
Manesar, District Gurgaon,
Haryana, India.

Dear Sir,
This it to inform you that since last 3 -4 months i am trying to buy hond activa. However still i have not got the even chance to book the same. As dealers are saying there is already waitlist of 6 months. Once the same is delivered we will start booking. Hoever the vehicle are sold at premium of Rs.[protected]/- easily in market. This is creating a bad image of your product and also it will have impact on genuine buyer.


regds
Ashok Patel
[protected]

Dear sirs,
I purchased bike Passion Pro in April 2010.
Before the second service of my bike( passion pro) my bike kick has been jammed and Self is also not working then I took my bike for service they serviced my bike and they told me that problem has been resolved then I took my bike to my home before reaching home again my bike kick has been jammed then immediately I called to the service center they told me that bring your bike tomorrow to the service center month of September .
Then on the next day when I was on the way to service center in neutral after 7 kms my kick starts working before reaching service center . They told me that we will check your bike (After a long discussion with manager and the supervisor) take it in the evening .Now yesterday same problem occurred please let me know what can I do. Please help me to resolve this issue as soon as possible.
Service center is Doon valley motors Dehradun.
Thanks & Regards
Naval kishore Dass
[protected]
Dehradun.
Uttarakhand
E-mail:[protected]@yahoo.com

Such a WORST SERVICE FROM KASLIWAL HONDA INDORE*****

We had given the Honda Activa for the Servicing at the service center KASLIWAL HONDA ,M.G ROAD,INDORE.
The service center given such a worst service,This was the Third time we received back the Activa without " WASH" as all time Excuse water is not sufficient,send the vehicle after five days(we are free for given the vehicle for the servicing only,no other works we are having like dealers employees) They repair the DENT and create the body scratch and at time of repair the BODY Scratch they answered not done by the Service center try some where out,Removing the some spots no response......

Such type of service HONDA is providing to the customer even though it was a PAID SERVICE not the FREE one,and at time of charging they charged for every thing LABOUR,SERVICING and prepare a bill of RS.540/- without any satisfactory service. Bill NO.Invoice no.10IW23198 Dealer Name- Kasliwal Autombiles PVT ltd.

We want the justification why these type of services are given to customer either stop all the dealers to give the SERVICE paid or unpaid......

Very very worst service from HONDA Dealers......

i buy new hero honda hunk byke in october 28 2010 major problems i found that every morning kick start works when clutch plate is press after sometimes kick start not work properly and
i fount that at center bolt at up side of the gear some murmering sound while in doubles i[censored] single no sound will come
and major problem found kick free at that time self also not works ...i says to service center no one had cleared and that murmering sound at center rod says to the dealer he drop the grease in that part it adjust for 3 or 4 days after again that murmering sound got i thing that hole becomelarger that is manufacturing defect but no one will replacing the new part please replace that part or byke that sound causes irritation to me while driving........... u thinking this problem is very small but i think this irritates me.........please chage my byke otherwise change the part pleaseee
my mobile no:[protected]
my byke no:AP31BD6231
i buy the byke in visakhapatnam
show room:siva sankar motors

Hi,
Mine is a Honda Shine 2008 model. After 16000Km, its chain and sprockets are damaged and it is unable to rectifiy since it is totally gone and need to be replaced. Even less priced bikes like splender, victor etc are having more lasting chain and sprocket set. Honda Shine's chain is so thin and not at all lasting in expert mechanics opinion. Shame on Honda, being a NO 1 company, manufacturing such useless, un-reliable spare for its wonderful bike models.

George

CUSTOMER IS THE KING



This only goes to prove that a prestigious organisation like HONDA is a big cheat and fraud, who deceived the customer.



You didn't keep your promise to pay the settlement amount of RS.5 lac as promised .



It was your duty to comfirm with your branch manager about the details of the incident before hand.And for your record no service coupons were offered to me.Why would the branch manager tell you the truth as it was his mistake.



Now when we have written a positive response you have backed out of the settlement .



I would say a truly unfrofessional organisation who didn't keep its words.