Honda Cars India Complaints & Reviews

Respected Sir,

There is no Dealer available in Dibrugarh District, Assam. So that we facing the problem. In SHAAKSHI MOTORS, TINSUKIA the customer service is VERY VERY POOR condition. There are not sufficient space for servicing, no customer waiting room. After sale service is extremely poor. No mechanic is in proper dress. By which we have problem that which one is the mechanic. After all how you (Hero Honda) can award them. Please visit the dealer and find the customer problem in SHAAKSHI MOTORS, TINSUKIA.. Its far better the PASUPATI TREADERS, DIBRUGARH and JUNALI ENTERPRISES, DULIAJAN as a dealer or customer service then SHAAKSHI MOTORS, TINSUKIA.


REGARDS-

ANUJ KUMAR BORAH
PERSONNEL DEPARTMENT, OIL INDIA LIMITED, DULIAJAN
RESIDENT CHIEF EXECUTIVE BUILIDING
PO-DULIAJAN, DIST-DIBRUGARH
ASSAM-786 602


MOBILE- [protected]
[protected]@rediffmail.com

I am Amit kandiyal s/o Sh. Ray singh kandiyal.i have booked a honda aviator(black color) on 2 month booking from a honda dealer in rishikesh(only 1 dealer in rishikesh).last date of delivery was on 30.09.10.but still i have not received the scooter.After calling to dealer it is said by him that he do not have black color.for that i will have to wait for a uncertain time.then he offered me grey color.can you pls help me to short out this matter ,what is reason for delay after booking a long period.whether dealer is not able to place properly order to honda or honda is not able to give delivery on time to dealer.at the end only customer has been suffering.
Thanks
Amit [protected]
[protected]@yahoo.com

RESPECTED
SIR,
I am srimanta ghatak ,i give my
honda damaged twister no-WB40 R5862, to local honda showrom name durgapur honda, durgapur.
To replace the damaged spairs parts.But thay says
that spairs parts were in wanted. From the last three months above.I was suffering very............ badly.So i want to complint to consumer court.Without spairs parats what the company was duing and services towards the customars is very bad.
SRIMANTA GHATAK,
PHONE NO- [protected]

Dear Consorn Person,

The bike delivered to me with many defect & part replaced with scrab parts, bellow mension is the history with no response.

----- Forwarded Message ----
From: Anuf mulla <[protected]@yahoo.com>
To: Honda Customer Care <[protected]@honda2wheelersindia.com>
Cc: [protected]@rediffmail.com
Sent: Sat, August 28, 2010 4:15:52 PM
Subject: Dont Do Favour On Me Mr Prashant Shinde For The Defective Bike MH05AT1716


Dear Prashant Shinde,
Bellow mention are problem in the bike from the time i had purchased & many visits to the so called authorized dealer v j honda work shop, i was harassed by keeping the vehicle for days & .
I want to know what work has been done for the mention bellow problem till date, the bike is free of any defect, if so please put me in writing, 3rd free service has been done or not & this is the policy of honda to replace the defect part by scrab one, many times the bike has been at the v j honda work shop for problems mention bellow & what scrab spare has been fitted to the bike.
Mr Prashant Shinde don't forcefully make me bring the bike to the work shop at your convenient time for deliberately you had replace the existing parts by scrab one of the bike & harest me many times, as i had experienced bad work quality of the dealer v j honda & don't ever hang the phone on me like that. I has experience the policy of honda & its dealership, from a mechanic to service engineer & you mr prashant shinde also, the last telephonic conversation 2,3 days ago by you, i was in embarrassment how can a honda personal like you cannot let me speak & justify all the deliberate mistake caused by honda dealer, despite every time you cannot solve the problem i had trust some senior personal will solve, but from mechanic to service engineer, the defect cannot be clear, at the last visit to the workshop i was told the clutch was check & the clutch plate & pressure plate guage was also check, but the clutch was not check or open, the person who worked on the bike conform that it was not opened, every time you guys has lied i don't have any trust in honda. I had suffered a lot, I don't want the defect product & cannot bear.

The problem i am facing with my bike mh05at1716 are mention bellow:
1) Front Disc Brake Failure, work done by replacing the existing with scrab one.
2) Both Front Suspension Leakage, done
3) Clutch Jerks, Not Done
4) Cannot Neutral In Stop Position, Not Done
5) 5th Gear Slips, Not Done
6) Engine Stops While Driving When It Is Raining, Not Done
7) Headlight Deeper Does Not Work Properly, Not Done

Regards
Anuf A. Mulla
[protected]




----- Forwarded Message ----
From: Anuf mulla <[protected]@yahoo.com>
To: [protected]@honda2wheelersindia.com
Cc: [protected]@rediffmail.com
Sent: Wed, August 18, 2010 1:55:13 PM
Subject: Re: Your Query/Feedback


Dear concern person,


Full front disc brake system has been changed with used one or of any accedental or scrab bike, every time it has been done delibetry by V J Honda, the bike is in hyp. with hdfc bank ltd., i dont want the scrab, the scrab is lying at my house, emi & intrest will be paid by you from the time it has been purchase by me.

Regards
Anuf A. Mulla
[protected]





[protected][protected][protected][protected]
From: Anuf mulla <[protected]@yahoo.com>
To: [protected]@honda2wheelersindia.com
Cc: [protected]@rediffmail.com
Sent: Mon, July 26, 2010 2:20:13 AM
Subject: Re: Your Query/Feedback


Dear Ramranjan Kumar,

Thanks For your response.

The problem i am facing with my bike mh05at1716 are mention bellow:
1) Front Disc Brake Failure
2) Both Front Suspension Leakage
3) Clutch Jerks
4) Cannot Neutral In Stop Position
5) 5th Gear Slips
6) Engine Stops While Driving When It Is Raining
7) Headlight Deeper Does Not Work Properly


On 19/07/2010 Sunday near about 3:30 pm i received a call from arti madiwal (vj honda badlapur) to bring the bike mh05at1716 to sought the problem i am facing for past four months in my bike & i have weekly off only on Sundays, as it was not possible for me on the same day the appointment was fixed on 25/07/2010 & the lady had promised to deliver the bike same day evening, as the problem has not been sought for so long i suggested her to go throw the earlier job cards & make sure the necessary spares are available, she has committed.

On 25/07/2010 Sunday as it was fixed i was there with my bike mh05at1716 the lady arti madiwal introduce me to mr veviek mishra (service advisor), i explain mr veviek & shailesh (technician) the problems i am facing with my bike which mr veviek & shailesh knows very well as the work has been done by them for past 4 months, i was asked wait, till 4 pm nothing has done the bike was kept aside & not a single work can be done & i had to take my bike return, i had waste whole day with prior appointment which was meant for my kids. As the bike is major defect the work cannot be done. I request you to take the defect piece of metal junk & please give my money back as i have enjoy the quality of humiliation, enjoy the quality of mentally torture, enjoy the quality bad service

Dear Ramranjan Kumar for how many rounds of humiliation, mentally torture, waste of time i have to bear with you guys, please return my money i cannot take it any more.


Regards
Anuf Aslam Mulla
[protected]


[protected][protected][protected][protected]
From: "[protected]@honda2wheelersindia.com" <[protected]@honda2wheelersindia.com>
To: [protected]@yahoo.com
Sent: Wed, July 14, 2010 10:27:36 PM
Subject: Your Query/Feedback

Dear Mr. Anuf Mulla

We thank you for visiting our website & sharing your concerns. We are looking into the matter and shall be getting back to you shortly. We request you to bear with us till such time.

Thanking You and assuring our best attention always.

Ramranjan Kumar
Customer Relations
Tel:[protected], [protected],[protected]Toll free for BSNL/MTNL)
Fax:[protected]
e-mail: [protected]@honda2wheelersindia.com

since 15 days i have not recived geniune part of my bike (Hero Honda Hunk) this is pathetic service as tomorrow is 10oct 10 is last day of my bike insurance till date hav"t recived proper recponse fromm ur NIKSIA Service cetner stataid GUL Takdi Pune

waiting for your kind reply
either escalate the matter to Consern person

Regards
Harshad Agale ([protected])

hello sir/maam

Im writing this mail to you regarding the new honda city that i bought on 30th march from ring road honda peeragarhi.i am so disappointed with it that im never gonna recommend honda to anyone in future.the first problem started even before delievery of the car.i booked a white colour car by paying Rs10000 everything was fine.when i went to get the delievery the salesperson mr siddhath said to me that the last white honda was sold yesterday so we dont have that colour anymore and if you want we can get the silver colour for you today otherwisw from tommorow the prices are increasing and you have to pay the increased amount.the thing that i dont understand is that why do they take booking amount if they cant hold the car for the customer and is it not there duty to call up and inform the customer before selling the car which is booked for them.nevermind we settled for the silvercar thinkin that we had bought 2 cars fom them already so lets maintain the relationship.anywayz then after agreeing for the silver colour we were told that the car is in gurgaon so it will take some time and we will deliever the car at your place.around 8oclock the same guy siddharth came at at place with the car and after askin him that its night time we cnt check fr scratches and things is the car ok, he said yes its fine ive checked it for u dnt worry.morning i took the car for pooja and driving the car only for 10 mins. i found out that the car is pulling on the left hand side.i called him regarding the same and he said that take the car back to the showroom and we will have a look.as im working with virgin atlantic airways 20 days a month im out from my home so i cudnt take the car he next day but i informed him the same and he said that when you come back then we will check it.

3 days before that is on 13feb i was going with my family from rajouri garden to vikas puri on the way just after 15 mins. i was at the red light and suddenly the smoke started coming from the engine as if its on fire.my 4yrs daughter got so scared that she started shouting and she is not sitting in any car.the car stopped in the middle and i had to push it aside.i then called up the showroom and they sent the tow truck and took the car back to the showroom.i had to wait more than an hour on the road with my wife and daughter and i hope you know the incidents happening nowdays on the road and we have to undergo and emotional phase because of that.on top of that when i went in the morning at the showroom the guy showed me the job card sheet in which there were 5 scratches which were not there when i gave the car and to prove that i had the vehicle condition sheet with me which the guy gave me at night after inspecting the car when he was about to put it on the tow truck.seing this the guy at the showroom simply teared his sheet sayin g dnt worry ill make a new one.yhis means that they had banged the car and after seeing my recipt he got scared and teared his but i took it from him and i still have both the recipts to show the concerned people.i also showed it to the general manager of the showroom whose name is mr ravi bhardwaj.he said that he will look into the matter and after diagnosing the problem he will decide what to do.

Today 15 feb i went there again and they said that there is leakage in the radiator and we will check and repair or replace the radiator and when i asked them about the scratches they said we will replace the bumper as well.i just want to ask one thing why am i suffering because of there fault.now it looks like the car already had a defect that is why they were keen on giving me the same car.i need a replacement of my car and will not settle for anything less as i was cheeated and have gone through emotional and financial stress.i just wanted to inform you and check if anything can be done before i go to the media and consumer affairs.would really appreciate if you can help me in the same.

Dear Team,
Honda Activa.

I am Sahil Naikwadi living in Kolhapur. I inquire about the Honda Activa in kolhapur city but both the authorised dealers convey me the massage that Honda company quit the production process of the Honda Activa scooter therefore we were unable to sell the same.

As i already booked the scooter with Rs. 1000.00 at one of the dealer at that time he told me that it will deliver in 3 months now he gave me above massage.

I just want to confirm that is it true or not because there is black market for the activa in all over india. Dealer demands more money if the delivery wants in before 3 months.

Requesting you to please provide the solutions.

Thanks & Regards,
Sahil

NO BORE PISTON AVAILABLE IN BHUBANESWAR ORISSA, MY VEHICLE IS IN SUBAM HONDA SERVICE PLACE FROM PAST 25 DAYS WHY YOUR PEOPLE ARE NOT SUPPLY SPARES TO THE SERVICE SHOWROOM.SUBAM HONDA INFORMED ME THAT HONDA COMPANY IS NOT SUPPLYING SPARS.I ALREADY CONTACTED MOST OF YOUR SHOWROOM IN INDIA BUT EVERY SHOW ROOM IS INFORMING THAT THE HONDA COMPANY IS NOT SUPPLING ANY SPARE TO THEM SO PLEASE RESPOND TO MY MAIL MY MOBILE NO IS [protected]/[protected].MY MAIL ID [protected]@japan.com

PRASAADH IYER OWNER OF SHINE ENG.NO.JC36E 9278090 VEHICLE NO.OR2AV2797

Dear sir,
I had booked for one honda Activa on 8/06/2010. My booking No. is 56405 and the sl.no.is D-8/16078. I have not received the vehicle. One of my friends who has booked for this vehicle later than one month, and got the vehicle yesterday. I had booked the vehicle at your authorised dealer M/s. K.T.C.Motors, Y.M.C.A. Road, Calicut. I am a senior citizen aged 66 and I find it extreamly difficult to walk with my physical condition.
Hence I request you to kindly give necessary instructions to your dealer to deliver the vehicle at the earliest. My Tel. No. is [protected] and land line is[protected].
awaiting an early action in the matter
Thanking you

Yours faithfully
V.G. Somasekhara Pillai,
Sree Vihar, Malayamma.P.O.,
Via. N.I.T.Calicut-673601

Nitc
01/10/10

I Dr S.K. Verma booked honda activa on december 29 jan 2010 grey coloured but on 13 april 2010 Black colored activa was alloted to me.On the very first hour I complained "Handle not straight .On first service I complained On of Service Official that One of my scooters panel is changed On this no satisfactory reply they delivered.On second service I showed the staff a lot of dust and sand setteled down in diggi.After 2 services my activa drives very hard.I dont know why.And last complain is that there is a sound of metal when I cross even a small breaker.
I got fedup with the service and if situation not sorted I left activa to service centre.and In future I never believe in Honda.

From, To,
R.Ramaswami, Honda Motor Cycle and Scooter India (Pvt.) Ltd.,
Flat B3, Swaroopvihar Apts., Plot No. 1, Sector – 3, IMT Manesar,
First Main Road, Duraisamy Nagar, Dist. Gurgaon,- 122 050
Bypass Road, Madurai – 625 122.

Dear Sirs,

Attn.: Service Head,

I purchased a HONDA Activa (Model SCV 110 – Frame No. ME 4JC 445 F 9812 2037 – Engine No. JC 44 E 012 1685 – Color W Purple) Scooter in 27.06.09 and the vehicle was registered on 16.07.09. After a rainy day on 15 / 16.11.09, I was stuck on road, when Ignition Key refused to come out of Ignition Switch. With great difficulty, I freed the key and returned home. On 17.11.09, the same thing happened and M/s Lakshmi Honda (Your Dealer at Madurai) took the vehicle to their shop and changed the Ignition Switch on warranty.
Now we are having rains at Madurai, and every day it is a frustrating and time consuming thing to switch off the Engine, as the key is stuck in place and am unable to turn it off. I think, in the name of cost cutting, you had used a poor quality Ignition Switch where Tumblers are pressed out of MS Sheet. When it rains, due to design of Ignition Switch position, water pours into Ignition Switch and the Tumblers and Switch Body are rusted easily. I have to flood the Switch with 3 T Lubricating Oil and struggle to take out the Key from Switch. During this time, Engine is running; wasting precious Petrol. If this is the Quality of accessories used in your Scooter within a year, I shudder to think, what will be the position after, say, three years.
Kindly advise your Dealer to take necessary steps and solve the problem once for all under warranty
Kindly do the needful.
Thanks

R.Ramaswami
30.09.10

Hi ,

I m Omkarnadh driving Honda Unicorn Since 2007, till end of 2009 spare parts are available. 4 months back i crossed 40000km so i had to change my Rear Wheel Drum, i usually give bike in showroom, but they are saying stock is not available,

I m trying since 5 months to
Autofin (dealer)-Himayatnagar [protected]
Allied Motors - King Koti/Ramkoti [protected]
Pratul Honda Secunderabad[protected]
Pratul Honda -Somajiguda,[protected]

Vijayawada Honda [protected]

every one are saying out of stock, i have made 100 calls till date. written mail to Honda stating the problem '[protected]@honda2wheelersindia.com' on 17 Sep 2010, i didnt get any response till date.

Hi,
I m Omkar, I have been using unicorn since 3+ years, I am really happy with the performance aspect, and roamed almost 50,000kms, from 40 thousands I got to replace few parts as it is quite normal, since last 4months I have been trying to replace my Rear wheel drum in Hyderabad, Vijayawada,

Can anyone help me in getting new Rear Wheel Drum, I had to change my break shoes for every 1month as the drum is totally wearied out.


Omkarnadh
[protected]
Thanks & Regards
Omkarnadh Sanka | Analyst|


i m really confused on the reliability of HONDA Now.


can any one help how to resolve this issue. or else what needs to be done.

Sir,

I bought a new Honda Unicorn bike in the month of April 2010,
After getting a bike , bike is very cool but i have facing some problem due to your services.

Whenever i park my bike at your SACHI Honda Showroom near college road , after servicing i just facing prob. regarding self start for my bike.
So, do the needful & try to mention your all service activity in all servicing.

Regards
Harshal
[protected]

dear sir,
i have booked activa honda new model from your dealer chakradhar motors,surat.
i gave 1000 bkg.amount on 22 april to chakradhar`s sub dealer at kim.but till date i have not rec.my activa delevary,
on inquiry to chakradhar they are not giving proper reply.last week they told me to give full payment and told me that you will get within 15 days.i gave a chaque dated20th sept.but they didn`t encash the same.today they told me that now there is strike going in company so we cant del.you .so now wait for strike to called off.
so please let me know the waiting list of my bboking,and when shall i get activa.?
i feel some mischief has been played some where.because i know the people who booked in june and got the scooter.
so let me know the truth,and guide me if i can take help of caurt of law.
thaks
shagufta anwer motala
booking no.B-55596

To,
The Customer care Manager ,
Honda Motorcycle & Scooter India Pvt. Ltd.
Plot No. 1, Sector 3
IMT Manesar, Distt. Gurgaon
Haryana - 122 050
Sir,
My name is Nandesh and i am a businessman in Karwar. From your ad and also from my friend's advice I had booked an ACTIVA scooter to one of your authorised dealers SHANTESHA HONDA, HUBLI. On Monday 27th of SEPT 2010, We (my friend & me both) have gone to Hubli from karwar (200km) only to buy activa after a call made by show room to me. We meet Manager and told that we are coming from karwar please make arrangement of quick dispatch of our (2 no. activa ) vehicle. Manager (i think his name is Venkatesh) told - go and talk to our salesman he will deal you - i am busy. Salesman told it will take 6-7 hrs we told that we have purchased 5 vehicles from hubli within 3hrs (Herohonda CBZ and Pleasure and TVS- Apache) we have given references also but he was making stories by saying RTO takes min4 hrs and then our fitting accessories time ...... all these.

To save our time we told that don't fit accessory we will fit in Karwar showroom, he told that accessory fitting is mandatory, when we reached to Manager , he also repeated the same.

In the mean time a customer from Hubli was querying to sales executive that why they have not informed about his booked vehicle Manager interfere and told customer to show the call detail of his mobile number and when the person has shown then he was saying we have many booking, if you want to complain go and complain.

After fitting our accessories to our vehicle (almost after 6hrs), we saw the Temporary Permit receipt it was only of Rs110. When we again queried for this, Manager told that it is RTO's COMMISSION, you are creating problems since morning and it is enough of my passions and you should be thankful to us because we have delivered you within one day..... and all rubbish he was saying to us.When i asked him to provide us customer care number he told that- open vehicle service manual and see the number, he was not talking properly his behavior was to bad like a sadak-chap. He told go and complain......

I really wonder how come these people are siting in hot seats and allowed to take higher level position while they are too low level category people having full of attitude, no manners and don't have respect to the customers. They do neither value their customers not their time, how come such people be the manager.

I believe honda is a brand name but this type of behavior of a Manager results with the bad reputation of the Company

Kindly take an action against Showroom to save ur Business and customer .

I had purchased Honda City car MH 01 VA 4699 on 8th. May 2006. Immediately on my First service in 2006 I took up and signed the Extended two year Warranty Service Contract to cover all electrical and electronic parts under extended Replacement Warranty.
However after my 4th. service at Ichibaan I discovered that my Honda City car wiper blades were not functioning at fast speed. So I complained to Ichibaan Honda for this defect but they reported that they had discontinued their services for Honda Cars and told me to approach some other service centre.
Arya Honda services contacted me for regular service in place of Ichibaan after a year. But each time I went to Arya Honda for car servicing they would neither record the wiper motor defect complaint nor change the motor saying that they would do so the next time.This happened a few more times until I discovered that my 2 year extended Warranty was about to expire soon.
The last time I went to Arya Honda in April 2010 for car service I made them note my complaint and requested them to replace the wiper motor which was not functioning at all. They Noted the details for the First time and yet did not replace the wiper motor mentioning that I had not adhered to regular servicing of
my car in the last year hence I would not be eligible for free Replacement.
This is ridiculous as my complaint was almost two years old but it was not attended to by them either Physically or Even Recorded in their History Records of my car. That was certainly not my Fault.
I request you to arrange for Free Replacement of Wiper Blades Motor of my Honda City Car as the defect occured in the very first year of my extented Warranty.
Your Positive Response to my appeal and Complaint would be appreciated as I have visited Arya Honda Service Centre at least 3 times in the last year or so during the Extended Warranty period.
I shall be visiting The Arya Honda service centre at Lalbaug again on Tuesday the 28th. of September 2010 for my next service. Kindly inform and direct them of Free replacement of Wiper blades motor.
Thanks,
Suresh Punjabi
[protected]
[protected]
[protected]

this to inform that my 2 wheeler has been theft by recovery agent this people came for recovery but they required cash i insisted on chq and then they told for setlement in 1/2 the remainig loan amt i.e(16000/2=[protected] Rs
i ask for noc letter from bank they told me to give the amt in cash then only they will give me NOC this matter has run for almost 6-8 months

now they robbed the vichle after attaining thier call i reply abt police complain they told they have sessed the vichle my vichle no is MH 05 ak 9443
in the name of amit jain
plz rely me as soon as possible


thank you
amit jain([protected])

I bought honda shine bike 10 months before from VINAYAK HONDA ,G.S ROAD,GUWAHATI.The dealer said that it will give mileage for around 60 to 65 km , but for me initially it gave 55kmpl ,but now the condition is very worst it gives only 35 to 40 kmpl , i gave my bike for service at VINAYAK HONDA GUWAHATI .
during my 4th free service itself i gave the complaint about the mileage problem ,they said that we will check and solve the problem, but yet not solve it ,still my bike gives only 35 to 40 kmpl only.but they are not accepting what i am saying.please suggest me where to give compliant about this.

recently i was purchased activa ... n now i have tyre problem ..
n i complaint agency but no reaction on my complaint.... so i request to company plz change my tyre or tube or otherwise check my activa tyre or tube ,,.....
.


my self mohinder kumar , s/o chaman lal.
from : h.no 1162/10, gali shekha wali , inside lahori gate , amritsar.
phone no. : [protected]
activa no. : PBO2 BK 2743

Sir,
we have purchased one bike "Honda Stunner' from MCS Honda in Kanpur on 12-Apr-2010. Regn No. UP78BU-3365.
The bike is giving problem of chain sprocket since purchase. many times we have got it repaired on payment from MCS Honda in Kanpur, but still the chain sprocket give problem, which may cause problem to me.
Request to kindly direct M/s MCS Honda in Kanpur
+[protected], 3013018, 3013701 UP TO 03
+(91)-[protected], [protected], [protected],[protected]
96/5, Mall Rd, B N Shula & Sons, Kanpur - 208001
to kindly look into the matter and repaire bike free of cost and return all our money paid to him against repairing of this bike.
Thanking
Rameshwar Prasad
+91 [protected]