[Resolved]  Honda — very poor service

Address:Lucknow, Uttar Pradesh

my Activa got damaged in a road accident after the formalities of insurance when it serviced i found that my footmat has been changed and one side mirror was not fitted. even then newly fitted speedometer was not working properly its fuel meter is not working so far , when i complained some Mr. Saxena he replied in a reputed service centre nobody will change your footmat even during the AMC period I requested many time for repair my fuel meter but nobody take care of my complaint.

NAME- Rakesh Kumar Vishwakarma
ADDRESS- 1/137 Virat Khand, Gomti Nagar
PHONE- [protected]
ACTIVA NO.- UP 32 CQ 3301
SERVICE STATION- Beear Honda, Hazratganj, Lucknow
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

HAVING A STARTING PROBLEM IN ELECTRIC START, PROPER TUNING OF THE ENGINE IS NOT DONE BECAUSE THE STAFF IS NOT TRAINED AS PER THE REQUIREMENT OF THE VECHILE IN MY HONDA ACTIVA
i gave my Honda Activa for repair three times this year as the switch nor the kicker does not switch on the scooter quickly. They Honda service centre charged me RS. 7738, 2870 and 3119 each time but the problem still persists. I would like to know whom should i complain to.
Dear Sir,

I am to bring to the notice of the concerned authorities that The Service centre located in Ranigunj, Hyderabad, A.P. is rendering very poor service, as the people working in the service centre are not qualified properly to handle the customers to their satisfaction, They are misleading and taking the customers for granted by giving suggestions contrary to the requirement and not working on the complaints made at the time of service. 1. Since the past 06 months I have been complaining of my bike i.e. (HONDA SHINE with disc brake and alloy wheels, and self starter) that my steering part was vibrating and hence my driving was not smooth, 2. Petrol is robbed, and the serivce advisors mislead the people by asking to replace the spares with new ones even though the parts can work for some time. so please help me out where and to whom should I complain

Regards,

EMMANUEL
[protected]
To,
The Director,

Sub: Regading improper service for bike (hoda shine) by TTR motors, Amravati Maharashtra.

R/Sir,
I have honda shine and it is in garantee period with one service left. But whenever i drop my bike for servicing and told the problems they just wash the bike and get it back. this happens two times with me. My bike having starting problem from the first day of purchase and it is still there and also the gear box problem. I told about the problems to engineers who are working in the showroom but they told me it is not a major problem. Sometimes when I start my bike the kick is left at bottom and it will removed by manually. And now I went to service station for 3rd free servicing then they dont take my bike for servicing even my bike is in Garantee. (Purchasing date: 30.11.2009).
Please kindly take neceesary action and do the needful.
Thanking you,

Anand Pande
Amravati (Maharashtra)
Mob.: [protected]
Though after promise of company's executive service by dealer is not improved. It takes 1 hour to hand over the vehicle for servicing and 1 hour to get the vehicle after servicing.
It seems there is no difference in company and executive of company both are from same category. In hindi ek hi thali ke chate bhate

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Honda Cars India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    29%
    Complaints
    5015
    Pending
    0
    Resolved
    1456
    Honda Cars India Phone
    +91 11 3989 8918
    Honda Cars India Address
    D-126, TTC Industrial Area, MIDC Shiravane, Nerul,Thane-Belapur Road, Navi Mumbai, Maharashtra, India - 400706
    View all Honda Cars India contact information