Honda Cars India Complaints & Reviews

Hi,

I live in a joint family in Thane, Maharashtra, India and We own 3 honda cars one of which is a Honda Civic1.8 2007 model (2 others being Honda City and Honda Accord). Needless to say, we are Honda fans and put in a lot of trust in the Honda brand.

I had parked my car on the station road and when I returned there was a damage on the right rear door along with the handle and right rear panel attached to the door. I gave my car to Hallmark Honda in India, Maharashtra, Thane (a suburb of Mumbai) to be repaired under insurance.

I gave my car to repair executive 'Wayne' at the Honda Service center. Wayne worked out the cost details for me and told me that out of the total expenses i.e Rs.19,997 I will have to pay Rs.1,997 out of pocket and the balance amount will be covered under insurance.

I received a cheque of Rs.12,337 instead of approx Rs.18,000 from my insurance carrier. Besides, the work done was not upto the standard, and before receiving the car, I made several remarks on the receipt and I was assured that the pending work will be covered on my next visit to the service center.
When I called back Hallmark Honda repair executive 'Wayne', his superior 'Vinod' said I was supposed to receive approximately Rs.14,000.

It bothered me even more when I called 'Vinod’ the day after his call to me, and he was not ready to even receive my call. Some how, by calling from various other numbers to protect my number from flashing on his phone, I reached him and he said "I am trying to call the insurance surveyor but he is not answering" and asked me for some time to resolve this issue.

Next day again the same story. I had to call 'Vinod' from some other number then he said "Sir, Wayne is not keeping well and he is not coming from past one week. I will call you back after discussing this with 'Wayne'. "

Day after day, there is no call from 'Vinod'. I don't understand why don't they discuss all this before the car servicing started and atleast they should have a courtesy to call back and keep me informed. As if this is also our duty as a customer of Honda, for which they are getting paid.

The staff at Hallmark Honda Thane branch is so irresponsible, when they don't know how to work why do they take the responsibility? I asked Vinod to get me connected with Mr. Mehta who is presumably the owner/director of the company, and he declined to do so, leaving me no option but to connect with Honda directly to resolve this issue.

It has been about 14 days since the time I raised this issue with Vinod from Hallmark Honda Thane service center, and the runaround that these guys are giving me is causing me a lot of mental torture to the tune of mental breakdown. I request you to look into this matter on an urgent basis and resolve, else I will be forced to pursue legal action.

Regards,
Dev Nisar
[protected] (available after 3pm everyday on this number)

I purchased HONDA CB TWISTER on 26/6/2010. Initial few months I could not ride as I was out of city due to official trip. When I started using regularly I found that FUEL COCK is defective as it is not giving any RESERVE indication. Due to this I got stranded in the middle of the road couple of times.

When approached the dealer they told that company is not shipping the required part so better lodge a complaint with company. I lodged a complaint on Honda web site on 12/06/2011. But till date I have not received a single call from company.

Please suggest what should I do now?

Respected Sir,

I want to purchase new Honda shine and i contacted dealer but he is telling that i will have to wait minimum five months however the show room have so many bikes in its store..

dealer is making intentionally making scarcity of bike in market
so he can earn more money by selling bikes in black.

i want purchase bike within this month.

REgards,
Hasmukh
[protected]

i had purchased a bike splender nxg in jan.2010 from kipps auto . on30may2011 had given my bike to service with complaint about self start is not working. after service centre told me that self switch near clutch is not working and it is out of stock.after 4 or 5 rounds service centre repeats the same answer out of stock....demand is gone....it is just 2 months gone but my problem is as it is.please solve

I HAVE A HONDA CB TWISTER PURCHASED ON 20TH AUGUST 2010 FROM BOLPUR, SANTINIKETAN. RECENTLY I HAD TO BRING THE VEHICLE TO MALDA BECAUSE OF MY JOB. ON 30TH JULY 2011 I FOUND THE MOTOR CYCLE IS HAVING SOME PROBLEM. I WENT TO THE LOCAL HONDA SHOWROOM i.e. "NEW HONDA, MALDA-732103". THERE I WAS INFORMED THAT CLUTCH PLATE IS NEEDED TO BE CHANGED. AS MY BIKE WAS UNDER THE 1 YEAR WARRANTY PERIOD, I DEMANDED A FREE SERVICE. BUT THEY REFUSED AND ASKED FOR RUPEES 700. SO I WAS FORCED TO GIVE MY MOTOR CYCLE TO A LOCAL GARAGE FOR SERVICING INSTEAD OF THE SHOWROOM. I HAVE A HIGH NEED OF THE VEHICLE AS I AM A JOURNALIST BY PROFESSION. NOW, I WANT A REPLY FROM YOUR END THAT WHY THE SHOWROOM REFUSED TO GIVE A FREE SERVICE THOUGH MY VEHICLE WAS UNDER THE WARRANTY PERIOD. I ALSO DEMAND A COMPENSATION FOR THE AMOUNT WHICH I WILL NEED TO PAY IN THE GARAGE AND ALSO FOR THE INCONVENIENCE I HAD TODAY AND GOING TO HAVE IN NEXT 2-3 DAYS AS I WILL GET BACK MY MOTOR CYCLE ONLY AFTER 2-3 DAYS. I WILL PROVIDE A SCAN COPY OF ALL THE DOCUMENTS OF MY VEHICLE IF YOU ASK FOR. I WILL BE WAITING FOR YOUR RESPONSE IN THIS REGARD. THANK YOU.

sir,

My schooter pleasure No.3310, I booked Good Life Card/Passport at Hero Honda Apex Motor, I.P.Industrial Area in the during my first service. Even after elapse of two years and making number of complaint to Mr. Shiv Kumar, Manager of workshop nothing I received so far.

Manoj Kumar Gupta

Dear ,

I Have problem in my Honda Unicorn & for same i contact with nearest show room "Grand Motors, Raipur" for 4 parts.
Till date no one part available with "Grand Motors, Raipur" & details are as :-

PO No 11P000170
PO Dt 15.07.2011

77230 KSP - P00ZA COWLSET RR CTR
77235 KSP 901 STAY ASSY T.L.
77260 KSP-P00ZA COWL RRR
77270 KSP- P00ZA COWL RR

plz update the details for same & solve the matter asap.

Regards
P Sanil Kumar
[protected]

sir ihave complaint against the iragular service sir my activa no up 25-AL 7086 purchase from sai honda pillibhit bye pass road 1 service is done good by the service provider sai honda but 2nd service i have to go to my nearst honda dealer , so poor service ihave never seen my mobile no is [protected]

I HAVE PURCHASE A AVIATOR SCOOTER . MODEL AVIATOR(SCV110GA) ON 03/03/2010, COLOR BLACK, FRAME NO.ME4JF213BA8037386 AND ENGINE NOJF21E9041677. FROM MODERM MOTORS KOTA (RAJASTHAN). SINCE PURCHASE THE SELF START IS NOT FUNCTIONING WELL AND KICK IS USED TO START IT. ON EVERY SERVICE , THIS PROBLEM WAS BROUGHT IN THE NOTICE OF COMPLAIN BUT TILL NOW PROBLEM IS STILL THERE. ONLY THE LAST PAID SERVICE WAS DONE ON 24/07/11 EVERSHINE AUTO WHEELS 621-B...

Hi Sir/Mam,

I want to let you knwo that I purchased Hero honda pleasure on 29 august 2010 . But I got self starting problem very first day. Three servicing is done and every time I complaint for this problem. But still I didnt get any result . previously they were saying its battery got discharged . I got it charged fully .. still I am facing same problem ...... now they are saying its carbon got damaged .... I didint get whats is the problem ............. that too these people are not looking inot problem and their behaviour are also very unsupportive .................. I request you please look into this and let me knwo who is concerned person whom I can contact for same problem.


Regards
Priyanka
[protected]
priyanka.[protected]@rediffmail.com

Dear sir,
I bought a hero handa splender pro bike 31/12/2010. I am very disatisfied for this bike. Bike sticker remove automaticly . i told this complaint many time service center and hero hona company but my proublem not shortout. plz involve in this case and resolve my proublem
Thanks and regards
Narender kumar
Cont. no.[protected]
email id:- [protected]@gmil.com

i have purchased a bike of hero honda company and the dealer had given me invoice of lesser amount.

today payment made to them was[protected] via cheque and rest in cash)

the invoices given to me are of totaling around 71500..

i want to know that can they give me invoice of lesser amount on account of agent fee and commission for which i had not received any receipt, stating the amount of said commission.

you can reply me on my cell [protected]
or email id :- [protected]@yahoo.com

Sir,
I,Mr. Jayanta Dutta from durgapur, hereby submitting my complaint to Duragapur Honda about the availabilty of spare parts.
My honda cb twister ,red color bike engine is generating noise and vibration due to damage of timing chain & wheel . Your honda service centre detect the fault but could 't fixed it due to non availability of that parts. They could not solved this problem since 5 months .
so please consider as a request and arrange the parts as soon as faster to keeping company goodwill.
thanking You,
Jayanta Dutta
Durgapur

I purchased an Honda Actriva Scooter in January. Since the beginning the mileage was under 40 km/h and after one month the engine started to have a very abnormal sound and low compression. The problem is increasing day by day.
I think that that the engine is defected, but two services centers in Delhi could not solve the problem. I am asking for the replace of the scooter, but up to now, there is no answer from the customer service in Gurgaon.

Maria Grazia Coggiola
A2-160 safdarjung enclave - New Delhi
[protected]@gmail.com

DETAILS:
Dealership is UDAY HONDA – Lado Sarai – NEW DELHI
Model SCV110B
Type 4ID
Frame n MW4JC449MA8197714
Engine n. JC44E1064258

Registration n. DL 12 S 2366

Bought on 04 01 11

FIRST SERVICE: [protected] at 133 kilometers because of poor mileage and speedometer not working
SECOND SERVICE:[protected] at 2.586 km, always poor mileage, abnormal sound, poor performances in acceleration

Dear Sir / Madamme,

Pratul Honda somajiguda Hyderabad delivered me Honda Activa (Invoice no:11IN02169) on 8th Jun 2011 But, Unfortunately there was mismatch in Engine number and chasis number on documents and actual parts of the vehicle. Even the showroom authoruty did not notice and handed over the keys to me. I came to know this when I took the bike for registration. when I took this issue to the showroom authority, Because, of their poor response its almost 3 weeks still the issue has not been attended.

I want you to take necessary action in resolving this issue ASAP.
I also want you to make sure every thing is correct before handing over the bike to the customer.

I am proud owner of two honda vehicles now, but because of this kind of response from the dealer I lost the confidence in Honda. I heard the same kind of experience from others, at the same dealer show room. Please take a note on this and I expect necessary action and a reply to my complaint to keep my beleif in HONDA.

I have purchased a new Honda Activa from Honda Authorised Dealer M/s. Sukhija Motors, Near Railway Crossing, Pinjore. I have paid Rs. 48,660/- on 21.02.2011 but they have issued invoice from M/s. Joshi Auto Scans (P) Ltd., Panchkula for Rs. 44,220/-. Where as I have paid Rs. 48,660/-, Kindly refund my excess charged amount.

Jaswinder Singh
H.No. 246/B-3,
Shiv Shakti Colony
(Nalagarh Road)
PINJORE-134102
Distt. Panchkula
Haryana

hero honda Engging noice problem
I purchased a hero honda passion pro in[protected],Upperindia showroom 49C, Rama Road Nera Moti Nagar Delhi-110035.

Registration number:- DL1ST 9034

I gave it for a service in hole day and he say's me your bike is ok but after 2 week ago my bike is the same condition and the noise is still from the engine.Now he is saying that your machine has been 7-8 months, and this will happen bydefault.They say their cannot repair it further and they claim the machine is just fine. My bike hasn't even completed 5,000 km and how can this be a default issue with every bike?.

I give a bike to service station for the five time but they don't solve my problem the engine noise still for engine but this time i don's have service for this part i want to replace my engine so please take a immediate action for Hero Honda company.

i am facing the problem for riding a bike after the running bike is so heavy and tapped is very big sound produced by the engine i have gave it for the five time for the service station he tolled me i am tight your bike tapped but the tapped is tight for the one or two weeks when after two week the tapped is still for same condition i have tolled you please change my hole head section is new but he tolled me way i change your head the head is ok but sir i knew the engine sound is still.

Regrads

Mohit saini

[protected]

I purchased HONDA ACTIVA (DL13SH1120) from RACE HONDA (East Delhi) on 05/06/2010. While free services a loud sound was observed from the engine. The Servicing Engineer declared CRANK part defective. I also informed at the time of delivery, but without any action. Because the part was not available at the Service Center Store. It was also assured to replace the part within 7 days. Now after 12 days as I am asking from the service center of RACE HONDA, I am replied that the part is not supplied from HONDA. I also complained to the owner of the HONDA Service Station (Mr. Gupta) and replied that what I can do if HONDA is not supplying the part on order request. I want to ask the Supplier Authority of HONDA spare parts for Delhi Zone that when RACE HONDA service station will get the part, as the defective part may damage other parts of the engine. This all may loss to one HONDA Customer also to his contacts. I, therefore, request the HONDA marketing & after sale service management to think this type of matters and solve as early as possible. from - PANKAJ GULATI ([protected])

I went to Honda two wheelers showroom (Marikar Motors) today to book Honda shine two wheeler. They have quoted the on-road price of the Self-Alloy variant as Rs.60000 plus few hundreds. When i came back and searched in Honda website, i was shocked as they have mentioned the on-road price as Rs.57,403 (for Nagercoil, Tamilnadu). Why there is a price difference of around Rs.3000 between honda official website and the authorised dealer? Its making me highly uncomfortable as these people are thinking that consumers are ignorant and they can do whatever they want to. I expect a proper response either from HMSI / from Marikar Motors (dealer) end.

Sir ,
The sevice method "best motors" malappurm authorised service centre of hero honda bike and sub dealer in malappuram town.So kindly request you to check the quality of engine oil and spare parts(especially in the case of chain and spoket replace ment.
I feel the low quality engine oil filled to my bike its name is one local oil "Glow"