Honda Cars India Complaints & Reviews

its the worst and pathetic customer service available at pratiik honda dealer in vashi .
My dad had booked an activa through the above mentioned dealer in navi mumbai.He is a senior citizen and the harrasement mented out from the day the same was booked till today is unbearable .The delivery date was being changed numerous times that too the call was always frm my dad side ,unkept promises and false commitment frm the executive end was always a practice .Today after lot of follow up with the said executive he was told to come at 15:30 and have the vehicle collected .My dad was at the showroom frm 1500 hrs and till 1900 hrs he was only being waiting at the store .There was not a single soul who came to check why he was waiting inspite of my dad being a very frequent visitor to this place for his delivery .Is this store without any employees frm Honda ???Is this the type of executives and dealers you appointment???Is there no sensitivity towards any senior citizen ???Today after waiting for 3 hrs he was finally given a vehicle which was a second hand and the battery not working and other defects too ..inspite of the security infrmg the exec that the battery is not working he seemed very cool abt the same ..in this all scenario there was 3 people who kept coming and leaving without telling my dad what are they leaving for and none of them returned back .My dad was given the challan inspite of the vehicle not taken .I need action taken against this delear and executives .Need a call coming on [protected] for the same

I visited CAPITAL HONDA for first service of our Activa on 12 Aug. 2011. There was a dent on front side of activa and key socket displacement. They accepted to repair the Activa and also to do the first service of the vehicle which is provided by the company free of cost. They also gave us an estimate of Rs.[protected]/- and informed to deliver the product on 13/8/2011. We visit them on 13/8/2011, but the vehicle was not serviced and I was informed to come next day. I again visited on 14/8/2011 but the condition of the vehicle was not good and they have not repaired the vehicle. When we asked why the job was not done, they informed that it cannot be repaired further. I left my Active there for repair and inform me when it is done. But till today i.e. 15/8/2011, I have not received any response from them.

Kindly expedite the matter why such a reputed company is having such irresponsible staff that they cannot give good after sale service to the customer. And Kindly inform why they are charging such a big amount for this job which we can got done for a meager amount.

Activa No.DL7S BG 6232 Purchased on 21.06.2011

Dear Sir/Madam,
I am very much frustrated of the behaviour of the personnels of the HeroHonda Showroom Meerut. I want to purchase a Pleasure since last 2 & half months. Always I am getting the reply that there is no stock, and contact after 7/8 days... But till yet they are telling the same. . I don't know why they are doing like this. We are ready to pay full amount.....please help us...[protected]

Hi ,

I am G Mahesh from Hyderabad (Assitant Divisional Engineer APTRANSCO) purchased Herohonda Cbz Xtreme from Baanu motors Erragadda hyderabad.

List Of Complaints:
1.When I went to buy the bike ,they started telling CBZ xtreme is out of stock and next day when I reached them again bank agent said that if we pay him 2000 more he can get one for me in "BLACK".
2.After usage of bike for 6 months the Head light doom broke and today complete one side of the head light got disconnect from panel.Now when I call them for warranty they say that come after tuesday,so am I suppose to stop all my works till tuesday and just wait these people get it inspected and then they will think of warranty.Customer are being fooled all around the company fix price at their profit and with great effort we purchase bike very soon these problems arise .Being very busy with my work schedule how can I fix all these things.So I am getting it repaired from my pocket it charged me 450/-,hope I get help from you people as I still trust that customer is valued.

delay in delivery of honda activa scooty
i booked my honda activa scooty on 24th July ,2011.they told me tht they will call me within 30 days,but no one is responding.please reply as soon as possible.i booked my activa scooty from JMD AUTOMOBILE , old mahavir nagar, new delhi - 110018 my receipt no is 4792.when i asked today for delivery than they told me that wait for 2 months, sir when i booked honda than they have given me a commitment of one month now they are extending the waiting kindly help me in this matter
even i contact the honda activa customer care and send a fax but no one has tried to contact me and customer care has given a response that JMD is not the dealer of hond activa

from
HERRY GULATI
[protected]

I am using HONDA Shine Red Stiker(BR32C 6678) & HONDA Shine New Model(BR06W 1178). After a minor accident of my Moter byke (HONDA Shine Red Stiker) some Hardware Parts required to repair. When my brother Mr. Rajesh Purvay reached at your Authorised Partner( Prashant Motors, Madhubani Bihar0 ) after shown the byke some parts billed by your Authorised Partner as mentioned -1.-Cowl FRT 2.-Cabel Speed Meater 3.- Clutch Liver 4.-Rubber Step 5.- Merror(Left) and also not provide the oreginal bill on 25/07/2011 at 04:00PM.When my Repair Engg. open the parts Box for repair COWL,FRT found diffective and without Stiker and the Merror is not matched the byke. when next day at First Hour my brother again visit at your Authorised place he rudely said the parts is not Exchanged or Refundable and Steaker not available at the store. he kept us in darkness to sell his diffective COWL FRT and Merror.we request more time but they are not lestning and also rude misbehabe and shout with us.We tried more time to Complaint at your Customer Care Officer on[protected],2340027 but not Picked the phone or no response.when we contact on[protected] he said this line is not to Customer Support kindely write Mail to us.
HONDA is a big name in 2wheler Company and we believed at the Compny Product and services.we are not expecting this type of worst service provide by your person or Dealer. I am also running a Medical Agency and Medical Store and we also provie the Customer service.Kindely see the attachment.
Kindely Suggest and Support.




Regards,
PREM
Mob-[protected]
Ph[protected]

Hi,
I Adith residing in bangalore purchased a new honda unicorn bike in the month of january.i just finished my third service and completed 6000km since the first onwards shockabsorb suspension problem(sounds coming when its falling gutter or in bumps).i noticed to the service people from the first service only.But they are not yet rectified my issue.Now they are asking me to replace and pay for the same.
Kindly do the needful on my important issue as earlier as possible.

Yours faithfully
Adith

Respected Sir,

This is to inform u that there was a Big Cheat done by ur Hero Honda Service Centre Employees situated at Ranchi (Jharkhand ) Auto Byke Main Road .Sir I had deposited my Bike having Number Jh-01W-8233 as on 04.08.2011 by Receiving a Job Card Number 16894 dated 04.08.2011 & there was a Service Issue which I had cleared to ur Represtative that I need the Normal Service with Mobil Change & also there was a little bit sound on Engine when byke has start up & Run & get the Confirmation from ur Person that he will let us Know about the Exp incurred in byke .But Unfortunately nobody can make a call in last five Days & I had Chese Up five time for my Bike but every time mis guideness got from ur Representative like that Abhi Apka Paper nahi Mila hai , Byke kon Recd Kiya tha , Hum Apko Call karke Bata Rahe Hai like that .
And Now Today without Any Prior Information I had sent My Employee to take My Byke , So they had made a Exp of Rs 9456/- How a Big Company like U has made this Kind of Cheat, Without Prior Notification n Confirmation U can not make any Changes in Customer Vehical & that'why all the Service centre is taking a Contact Number of Customer to call him for Any Updation.Sir I need my Bike Return Back in Same Condition & giving assurance that Never went to Any service Centre of Hero Honda Service Stattion for this Kind of Bad & Poor Service .
Suresh Kyal - [protected]

DEAR SIR,
I HAVE PURCHASED CBZ EXTREEM BIKE IN THE MONTH OF FEBRUARY,
BIKE WAS GOOD AND VERY SMOOTH RUNNING IN BEGNING. BUT NOW IT MAKING TOO MUCH SOUND AND ENGINE VIBRATION SOUND. I REQUEST TO CHADDA MOTORS AN AUTHORISED DEALER OF HERO HONDA IN DHARWAD. BUT THEY ARE NOT RESPONSING PROPERLY AND ALSO NOT GIVING GOOD SERVICE. SO PLEASE SOLVE MY PROBLEM AND HELP ME. OTHERWISE I AM READY TO FILE CASE AIN CONSUMER COURT.

we are not not at all getting good response from the workshop of fortune honda in
neredmet malkajgiri Hyderabad,,no quqlity no proper recieving and not even
basic assistance is provided frm the workshop,today i went to workshop for
my byk servicing and there is no one over there to atleast assist regarding and
more over the response is too bad which brings a very bad mark on honda,so please
look in to this and do the need full

i have perches Hond CB Twister bike. i have complete 2td service but bike is not proper work bike head lamp drop water in light i was telling service center workers. but he is not solving my problems.
2) Gear problems occur gear hanging at that time changing gear.
3) company telling about average near about 70 km/lit
but my bike is on gives me 50km/lit why?

i am in pune my bike no is- MH-14 CT-0672
my name -mahesh shimpi mo no-[protected]

please solve my problems sir..
aap ne ager mere problems solve kiye to krupa hoge ...

Dear Sir,

My bike hero honda glammer 's centre lock not working , On 13.7.2011 I Put my Bike Glammer, Bike Registration No. DL9SAD7139 to M/s K.S. Automobiles for Bike Servicing after checking my bike Mechanic say your bikes lock faulty and replce it but service supervisor not agree to replace lock after a long 02 hours request he say me ok i place a order you conductme after one week , but they are not replaced above lock so i complaint customer care , and continue telephonic request he call me ( mr. neeraj ) on 5.8.2011 for recheck for bike I reached 0800am , neeraj say me you come after 1630pm , I went There at 16;30 to take Bike, I was shocked he say me above lock is not availabel in my store and he say i am not give warrenty for this lock I asked why, He was not able to give satisfied answer.

sir I lapsed a long 28 days , i complaint customer care and service centre many time they are not responding till date I am vey sorry to announce that i will never in my life will purchase anything related to Hero Honda Never will advice to anyone to go for this Company.

i am felling extreme humility & in my life i am going first time to consumer Court for this behaviour of Service provider .

dear sir ,
My name is Mr.Naveen kumar i have purchased a new bike from Tribhuvan Motors in M.G road Mangalore .. six months back ,, and i had given it for 3 rd free service on 6 th of this month ... i had regular complaints of head light dome set vibration .. it has been rectified but the dealer has charged for it .. and screw was removed by the dealer on the second free service ,,, i told the dealer so , but no action was taken ... in third free service they placed new one and they charged for it ... it is a clear picture the dealer works men when we keep our vehicle for service they will remove the original one for their purpose and say all this cock and bull stories ,, i kindly request u too take action immediately and we shall feel the hero honda ride good for ever ...

I have purchase Honda cb twister regn. No Mh 12 gj 3301 on 22/10/2010 from aero wheels pune. since iam facing problem while riding as bike jurks above 60 speed and gears are not working properly i have gone to service station 8-9 times but they told me that company not providing. spair parts so please solve the problem immediately.
waiting for response
sandeep patil
pune

To . .
. The manager
. Honda motors
. Respected sir
. . .. . . we purchased honda shine from vibha enterprises they charged bill amount 50865 with vat and sat charges.but they also give me another bill from Ak automobiles they charged 628rs extra for legard and no plate front &rear also we go for first service they charged rs180 and give me bill rs 172 my invoice no 111wo3356 date1/8/2011.so kindly se this matter and inform me on this no [protected]

Dear Sir,

I am very much sorry to write that services provided by Honda activa dealer is of very low quality in nature . i bought new honda activa from OM sai Honda (Kandivali W) Mumbai in Apr 2010. i got 4 free services but after buying i found that 2 were chargeable. thae quality of service is so low that they just only wash the vehicle and hand over to the customer. many times i complainted that there is problem in statrting the vehicle but they did not noticed it and every time asking for money in the name of new services.
Last month i went for 1st paid services, i paid Rs. 528 for it but i was so upset when i was returning to home and vehicle got off. i tried to start but in vain. then i went to an road service shop and he told me that there was water in carborater , thats why it was getting started and there was no water in batterry. so major thing was ignored by them.


please look in to the matter


Amit Agrawal
[protected]
Mumbai

passport gift is not given

my veicle registration no-MH19-H9929, passport number 97m19f10558 Date of issue- 17 sep.2008 validity 16 sep.2011
march, 2006
sir,
i am getting 25234 points through your herohonda passport scheme. Today (5/08/2011) i am servicing my bike at law bike, 39/2, vadgaon bk, sinhgad road, pune 51

i am complete 25000 point so i am demanding gift form dealer. that time they say...

1- your passport is old so your are not able for gift. ( i have book type passport). you can go and complaint any where and next time you do not come here for servicing. we have no seal (stamp) three year before we thou it in dasbin.

2- Company is divided. so passport program also change. your are fullish so use passport. company is earn lot of money in these way.

3- company website also change. so we don't no where go for complent. we have no complent book here.


--
Regards

Jitendra Zavar

M-[protected]

Hi,

I have bought Hero Honda CBZ Xtreme in Feb2011. Recently the bike is switching off in rain. It won't start even after multiple attempts. The bike seems to work fine when there is no rains.

I took it to the showroom 'Pratibha Motors, Dange Chowk,Pune'. But didn't get proper response or solution to my problem. I have also raised a complaint in the Query section of Hero MotoCorp. But even after a week i have received no response till date. Facing lot of problem because of this issue as it is my only mode of daily commute.

The query no. I received was 43012081.

Thanks,
Mangesh Madhav Walimbe
[protected]@: mangesh.m.[protected]@gmail.com

Sub :Fooling Customers with false advertisement

Due to tough competition, Honda City have been advertising about their price reduction in almost all the places stating starting price 7.45Lakhs. Please see at top, they have even put their advertisement in this site. I Have received a quote from a dealer about the price for the entry model E-MT and thats 7.49 as advertised but all the dealers are saying that they stopped the production on that model recently and car will be available only after second week of october. They were trying to sell the next variant which is 1lakhs more and the feature is not worth for a lakh and also the % of price reduction is very less for this & next variant as comparer to E MT. I stopped my plan to buy the Honda City as though we are sure cars are available, they are not selling and they are trying to sell the next variant and one sales rep informally told the E MT model cars are available and as per instruction, they stopped selling though the cars are available.

Couple of days before, again a sales rep callled me and the car is available now and can come & book the E MT model. After 4 or 5 confirmation in a day from sales rep, and as informed I went to olympia show room @ 10.30. There they again started the same thing, the car is not available and they were almost forcing for the next variant. I really got irritiated as they have changed the things in 12 hours. Even I book the car with 1 lakhs or 50K, I cant take the car at today's price and really not sure whats that booking mean.

My compliant here is 'If the car is not in production or they stopped production that variant, why the hell they are advertising in all the forums that the price starts @ 7.49 Lakhs and why are they fooling customers". If they are not selling the car, they are not supposed to advertise like this.

Dear Sir,

It is to inform that I have repaired my motorcycle as accidental through ICICI Lombard Claim No. MOTO2106004 from the bikers automobiles which is works under on the ID of Khanna Automobiles located at H-3, Block Vikas Puri (Near Petrol Pump), New Delhi-110 018, the parts which has been changed and used for repairing, the parts are not in genuine form and I am not satisfied with the services provided by them. My bike has been kept for repairing from the last 25 days, after 25 days, I haven't received any favourable response from the agency and my bike is not performing well, which is causing me financial loss, as due to non availability of genuine parts.

Hence, it is requested that my complaint may be forwarded to M/s Khanna Automobiles for whom the ID is being used by Bikers Automobiles at H-3, Block, Vikas Puri, New Delhi.