[Resolved]  Honda — Starting Problem

UNSATISFACTORY SERVICE BY THE DEALER ACTIVA
To,
The Customer care Manager ,
Honda Motorcycle & Scooter India Pvt. Ltd.
Plot No. 1, Sector 3
IMT Manesar, Distt. Gurgaon
Haryana - 122 050.
Phone: +[protected], 2290926
Fax: +[protected], 2290890
Sir,
This is to inform you that, i had purchased an ACTIVA scooter from one of your authorised dealers M/S Navsarjan Motors,Bharuch , on 4th Dec 2008 under registration GJ16 AK 7397,There is a start up trouble since last 3 months I complaint about this to the dealer and nearly 2 months back and he advised to contact dealer of Battery who has given warrantee. we have approached the dealer ( Battery) for 3 times and every time the dealer of battery - after recharging the battery billed for RS 30 and informed that there is not an issue of battery but threre seems to be problem in your scooter (activa) Again today we have approached M/s Navsarjan Motors Bharuch and after checking he told us to contact agin Battery dealer no doubt his representative also came with us. Now the Battery dealer said that there is problem in Battery and the Battery will be replaced after 15 days.

I expalined my worry that without battery I can not drive in City area or at Night ( in croweded city horn is must and in night without battery it almost impossoible to drive without full lights.

I asked about email Id of M/s Navsarjan Motors on ph no[protected] the person in charge given me mail id as " www.hond2wheelers.com"

They are not informing correct email id as well as they do not know the difference between email id and web site.

We request honda motors to educate dealers abt this

Darshit Maheta Bharuch

i want to complain againts to th e service center at mahanagar(jugal kishor).the service, they provided me was not satisfied me . and the nature of the center's worker was not so good with the customers.
plz take some affective action about my complain.( up 32 cv0829).

this is lastly informed to you concerned that i had purchased honda activa erom jugul kishore lko u p, but right from the date of purchase there was serious starting trouble which could not b ractified despite repeated check ups at jugul kishore as well as at bee aar honda lko.
as such there appears to b manufacturing deffect in the activa .
wherefore it is requested to kindly change the vehicle otere wise i will have to move to appropriate court of law.

WE HAVE PURCHASED HONDA ACTIVA FROM BIKANER DEALER IN APRIL 2007 ,FROM LAST 3 MONTHS WE ARE FACING STARTING PROBLEM AND WE HAVE VISITED THE LOCAL DEALER SO MANY TIMES FOR REMOVING THE PROBLEM , AFTER GIVING THEM 4-5 TIMES FOR REPAIR ON CHARGEBLE BASIS THEY ARE NOT CAPABLE TO REMOVE THE PROBLEM AFTER RUNNING 3-4 KELO METERS THERE IS THE SAME PROBLEM THAT THE SCOOTER NOT STARTS WE HAVE TO FACE PROBLEM FOR HANDLING THE SCOOTER WITHOUT STARTING AND YOUR DEALER TECHNICAL STAFF IS NOT COMPITENT TO REMOVE THE PROBLEM .WE ARE MAINTAINING THE SCOOTER PROPERLY BY REGULAR SERVICES TIMELY BATTERY CHANGE AND ALL OTHER SUBJECTS .MAIN THING IS THAT MY FATHER IS USING THE SCOOTER AND HIS AGE AROUND 65 YEARS .IN THIS AGE ITS VERY DIFFICULT ,SO PLEASE DO NECARRY AT YOUR END AND OBLIGE.
SCOOTER KM READING (13750 KM ONLY)
MANISH SETIA
[protected]

Navsarjan Motors — dealers

hi sir we have to give complen,for Navsarjan Motors
Vishvakarma House, C.R.Chambers Near J.P. Arts & Science College, Old N.H.No. 8 Kasak Bharuch ,
Mr.n.j.patel,
so plse halp as to give a number for areya maneger so plz help as

I took Honda Activa on 02.09.2010 from Bhasin Honda, Raja Garden, New Delhi. Since purchase the the vehicle starting problem to till date. I am so many time visit to Workshop and talk to Head Office Mr. Deepak. But the problem is still continue two time service is already done and three time vehicle leave at workshop but no result to till date so please sought out the problem and take further necessary action.

(SUSHIL KUMAR)
[protected]

sir i purchased a honda activa in 11 feb 2011 from the sixth days my vehicle problem with battery and kick start i contect dealer they say this is battery problem i give the battery in warratny exide make atz4 .after 20 days battery come from warranty this same battery compony not replaced it. same day evening start same problem and went to honda showroom. he took battery and send to exide compony for replacement.after 15 days again same battery gave.again same problem started i cant under stand what to it.this honda activa fault or exide battery fault or dealer service faoult thanking.

I have been facing starting problem with my Honda activa for last six months...have given it for repair and service number of times to didar motors which is authorised service centre...they have not been able to rectify the problem.. They say that nothing is wrong and you need to use kick when you start.

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