[Resolved]  Housefull — CHEATERS

I too agree with their bad customer service, I ordered a shoe rack for 3k on 01-06-09, After a long wait i got the material on 08-06-09. But latter i found, when the guy came to assemble that its is not complete shoe rack. Some parts were missing from the pack.

Till now i am following up with them, They casually reply saying they have ordered the missing parts to the mfg company and soon they will deliver, After arguing for so many times i am still not able to understand, why they can't just replace my piece or just take the missing parts from other pack and fix my problem ?. Why i am suppose to wait for their next consignment from their supplier ?...Now they started even avoiding my calls, once they come to know i have called them.

Purchased from Dhasir, Mumbai

Please avoid visiting that store...which i feel is a silent cheater...
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Aug 14, 2020
Complaint marked as Resolved 
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Worst service .. First they won't pick the calls.. then they won't register a complaint
no reply comes for email.. If at all customer care lifts the call they tell us to go to store.. IF we go to store they tell us to put e mail to customer care ..I have not seen such a worst service..
We too, bought a book shelf on 1st may and delivered damaged on 9th may.am calling everyday to customer care no use.they just promise saying- 2 more days it would be fixed, now 29th may no replacement, book shelf not fixed.
Customer service don't pick calls, online feedback mail- no response.
We are just fooled by the Brand.Pls don't buy from them.
Seems to be big cheaters, worst service.1012/2013/2368 is my HDC number.

Kindly advice your frens on their products and service.
Housefull furniture dont repair their faulty products when even under warranty. They are cheaters selling chinese products. Please dont purchase from them.
Dear customers, apologise for the troubles you had to go through. We request you'll to kindly drop in a mail to us at [protected]@housefull.co.in, we are improving our services and are looking forward to serve you better. We assure that all your complaints and issues will be resolved at the earliest.

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    C3, Plot No. 15, Lower Ground Floor, WICEL, MIDC, Main Gate, Mumbai, Maharashtra, India - 400093
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