Housefull International Furniture Complaints & Reviews

I have Placed an Online Order for a WallUnit on 06th March 2013 and the Full Payment was Made during the Booking of the Product. As Per the Invoice Received, The Scheduled Delivery Date was 21st March 2013. I waited till 22nd March 2013 and Since I didn't get any Communication, I wrote a Mail to Housefull on 22nd March 2013.
After Writing the Mail, I got a Call from Housefull saying that the Product is on the Way and will be...

We booked two home furniture units from Housefull Vashi store on 3rd March 2013. HDC No. is 1009/2013/652. The products are:
1. Brooklyn Shoe Rack MH7003. Product Code:[protected] We paid Rs.5450.00 for the product.
In the store the actual price of the product mentioned was Rs 12,380 and after 56 per cent discount it was Rs 5,450.
After getting delivery of the product, we found that the printed price on the product is...

One of the worst that I have come across.

I bought the products on february 17, 2013, the salesman Mr. Satyajeet told me he will deliver the products on March 11, 2013. I was not available so i asked him to deliver it later. So the delivery was fixed for March 17th. The products were delivered on 18th March, 2013 eventhough it was out for delivery on 17th March but the carpenter was not available hence the goods were assembled...

Hi,

This is regarding a LIANARDO Dining Table I purchased online where at the time of payment their website crashed and I couldn't get Order number. After getting their confirmation on phone they delivered me the table after 1 month. They delivery boy identified the broken glasses and promised to replace the same but they didn't give me any bill or delivery note. As i don't have Order Number handy so each time...

Damaged Furniture
I purchased furniture worth Rs. 26000 from Housefull International Ltd (HDC number [protected]) , 2nd Floor, Palm Beach Galaria, Palm Beach Road, Plot No. 17, Navi Mumbai on January 26th 2013. Since the shop’s terms and conditions specified that delivery would be effected only on full payment for the goods, I had paid the complete amount by Debit card on January 26th 2013. Some of the furniture ( including Queen...

Dear Sir,

On 23rd November 2012 we purchased a Sofa cum Bed HDC No. 1001/2012/3982 which we were told carried a warrany of 1 year. On 2nd Jan 2013 i.e. within a month from date of deliver, the ply just collapsed.

We complained at the 'Grieviance Cell' - Complaint No CC[protected] and have made countless calls following up. 2 Carpenters made a verified check stating that it would be replaced. However till...

On 24th February 2013 we purchased online house hold item from House full international ltd, which they send a confirmation mail that the item will be delivered by 10th March 2013. On calling to reconfirm on 10th March they say item is not available, however speaking with several person and shouting they said the item will be delivered by 15th march 2013. On calling today(14th March 2013) they say item is not available and it will 02 months...

I purchased furniture worth Rs. 60,910 from Housefull International Ltd (HDC number [protected]) , 2nd Floor, Palm Beach Galaria, Palm Beach Road, Plot No. 17, Navi Mumbai on January 13th 2013. Since the shop’s terms and conditions specified that delivery would be effected only on full payment for the goods, I had paid the complete amount by credit card on January 13th 2013. Some of the furniture ( including Sofa and book shelf) was delivered...

Housefull claims to deliver products within 15 days and assemble the furniture in 48 hours. First there was a delay in sending the product and in spite of numerous follow-up, no on turned up for assembly. All I am left with is a few wooden planks which was delivered to my place.
The consumer helpline staff gives unrealistic deadlines (always say - it will happen today without even bothering to check) and are very unprofessional -...

We have bought a sofa set and wardrobes from "houseful furniture" in the month of January. The sofa set they delivered was under fault. The same was noticed by their delivery guys as well. apart from that the wardrobes were totally un-assembled and improper. the furniture was brought in the name of
"Mr. Ganeshkrishnan Iyer, A/603, Ziprya Arcade, Kumbharkhan Pada, Subhash Cross Road, Dombivili (W) Pincode- 421202."...

Dear all,
I am Aashutosh Tripathy from Mumbai and i had placed an online order in consultation with telephone executives of M/S Housefull international limited .my order no is 9906 (PFA the PDF of Invoice).i had purchased furniture for my home but during delivery i wasn't delivered glass of dinner table and installation was not provided .kindly look into this .i had earlier placed a complaint but no action has been...

Housefull delivered damaged Item than no action in last 90 days. Please find the mail conversation between me and the houseful customer care


Hi Sunita,
I have not received any update on the damage item delivered. Kindly look in to the issue as soon as possible.
Regards Pranjal



On Sun, Nov 11, 2012 at 8:27 PM, pranjal medhi <pranz.[protected]@gmail.com> wrote:br...

I order IOWA DRESSER WENGE - Rs. 2,690, furniture due to damages they not deliver the product (Delivery date 8th Jan.), so I send a mail (Dated 9th Jan. 2013) regarding refund, after that next day Mr. Sonu Yadav called me & telling me that choose any other product we give you discount prices, but i am not interested to buy any product, so I tell him, please refunded my amount ASAP. He tells me within 2days you received refund. Till date...

I have purchase a Almong 4 seater lounge sofa, 2 door wardrobe and a coffee table under the HDC number 1019/2012/3137 on Dec 16th. I was promised delivery by 26th, which got delayed and I received my furniture on 31 Dec'2012. Although the three pieces I have received were damaged ( tear in the sofa, borken/damaged laminates for the wardrobe and broken coffee table leg.
After continuous calls to the customer service and re-iterating...

My Hdc no.1019/2012/3162 . My name is A.K.Dam.I was supplied on 28/12/12 amongh other item Bookcase without glass cover.
My complaint no.cc-1/1212/40.I was told my complaint will be taken care on 07/01/13. On 07/01/13 yuor employee Love(?) assured me the same will be attended on10/01/13. ON 10/01/13, I was told by Datta that fresh date is13/01/13 and that glass has since been recd by them. On 13/01/12 , your Sylvia told me that glass...

Dear Sir,
I, Anuj Gupta, purchased one "Alvin Kitchen Cabinet" on December 02, 2012. It was promised that the delivery will be made with a week. It was made 2 weeks later, that too at their convenient time. Not ours.
After following up for 2 weeks carpenter comes and tells that "Support-Part" of the cabinet and "Hardware - tools" are missing, not been delivered. After another week he comes with...

I bought a wardrobe almost 3 weeks ago. They delivered the furniture parts but the mirror was missing. The carpenter did not assemble one door because the mirror was missing. I lodged a complaint with Houseful and it has been more than 10 days. They haven't delivered the mirror yet. Every time I call them, they promise to call me with an update in half an hour but actually no one calls. This is frustrating. Any one has ideas what I can...

Its the worst of the experience we have been facing with Houseful Furniture - Complaints cell.

Within 6 months of the purchase of the wardrobe - both the door glasses fallen and broken one day..... ( thankfully no damage to life ) So, extreme worst on fittings and apart from this, i have lodged my complaint on 21st Nov and its 15 days - no resolution offered so far.

It could have been better to spend little...

The complaint was made regarding the single seat(chair) of my sofa set which is now broken. First of all, the breakage was itself as surprise as we did not expect a 'branded' sofa chair to break within 2 months of purchase. Then after so many calls made by me starting from date 5th November 2012 to 19th Nov, your respected representative Mr. Khan came for a visit. He asked me for a wooden log, which was naturally not available...

My name is D.santosh Kumar staying in Hyderabad.Actually i am shopholic, as a casual visit i went to House Full International Ltd (House Full furniture) Kukatpalli - Hyderabad on April 01 2012 (Fool Day). I brought a SOFA CUM BED (SKU Number:[protected], its delivered COFA CUM BED on April 10, 2012.

After delivery they not installed or guided me about the installment of SOFA. Myself installed the furniture by seeing guide.br...