[Resolved]  Housefull Furniture — Delivering Damaged Sofa and refusing to replace with new

they providing a really bad service, I will suggest not to do any purchase from housfeull

I completely agree! i have experienced the same thing.. my delivery was scheduled for 19 of nov.. i informed them well in advance that i have a party at 21 so i want everything before that.. i purchased goods worth 60 K in one go from house full.. but was felling so helpless after placing my order.. after so many phone calls & personal visit i got my goods delivered much after the scheduled date.. that too not all, they just delivered half of the stuff and said half in not in stock.. then after waiting for 4-5 days finally i got remaining stuff but this time it was not what i ordered!!.. he is delivering something which i have not ordered!! and arguing with me that company doesn't deliver wrong thing &. i must have ordered that! finally after speaking to their seniors they agreed their mistake... . that is not enough.. it is hardly 5 months and my bed i.e. CADIZ BEDROOM SET is literally broken into two!! screws from one side are all loosed & it is of no use to me.. i have uploaded pic of my broken bed on this link c it your self!--http://img246.imageshack.us/img246/7308/housefulldahisar.jpg i am warning all those who are planning to buy any stuff from them.. BEWARE ... i am trying there ph no but no one ever picks up phone which is provided on thr website i.e. Tel.[protected], 29451801 .. if they are giving these types of services in a city like mumbai then i really fell pity about all those small towns customers where they their branches... I have lost all my faith in this company & i seriously dont want any consumer to fall prey to them.. PRATEEK

I too agree with their bad customer service, I ordered a shoe rack for 3k on 01-06-09, After a long wait i got the material on 08-06-09. But latter i found, when the guy came to assemble that its is not complete shoe rack. Some parts were missing from the pack.

Till now i am following up with them, They casually reply saying they have ordered the missing parts to the mfg company and soon they will deliver, After arguing for so many times i am still not able to understand, why they can't just replace my piece or just take the missing parts from other pack and fix my problem ?. Why i am suppose to wait for their next consignment from their supplier ?...Now even they started avoiding my calls, once they come to know i have called them.

Purchased from Dhasir, Mumbai

Please avoid visiting that store...which i feel is a silent cheater...

My friend is very fond of paintings. We took me along to check out the canvas there. He usually doesnt pick up much, but he went bonkers in Housefull. He picked up so many canvas and gifted me one too. Ive never seen him so happy.. Thanks Housefull... :)