Dear Sir
This is in reference of Care Pack Issue. We have purchased one care pack for hp 3030 from rahul
commerce - kolkata, we are the resellers. We given the serial no to
ms piyali biswas, as per our records. but when the care pack comes its
having some different no. & we inform Ms Piyali biswas about this
matter immidiately. She told she is out of office, matter will be
resolved by 2 -3 days. today is 3 months over & now they are telling they
have nothing to do about this matter. I paid charges for carepack &
which is debited to them already. Now as per warranty issue we are not
getting any warranty because of this serial no mistake. We already
told her that we want to return back all the papers to you which u
given as proof for this care pack. I think then its not a issue of
duplication of care pack.
please do the needful as early as possible.
We never give her this serial no which is not belongs to us. I think
its entirely a mistake because the product no. & product code is same
only the serial no is different.
THANKS & REGARDS
S SINHA
ORIGINAL SL NO. CNBSC87831
THE NO I RECEIVED : CNBR82502M
CARE PACK SERIAL NO. : G1F1IN1860D1
ORION SYSTEMS & SERVICES
71/2 SHYAMNAGAR ROAD
KOLKATA -700055
TELEFAX : +[protected]
SERVICE NO. : [protected] / [protected]
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