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HP India Complaints & Reviews

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Last updated Mar 19, 2024
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HP India reviews & complaints page 232

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B
Baibhab Chatterjee
from Pandua, West Bengal
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Non-receipt of "The Big Compaq Offer ".

Sir
HP Redemption Cell informed me on 7/2/2009 that they need 6 weeks from the date of 'hardcopy of documents receipt' for processing of my claim. Though I sent hardcopy of documents on 1.1.2009 by speedpost nothing reached me from their end till date.
Baibhab Chatterjee

[from HP Redemption Cell <[protected]@solutions-intg.com>
reply-to [protected]@solutions-intg.com
to "baibhab.[protected]@gmail.com"...
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S
Santhosh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Irresponsible Service

would like to share my experience with HP service and sales.

Enn & Ess Corporation.
Hewlett-Packard India Sales Pvt. Ltd.
#777E, 1st Floor, 100ft Road
Opp. New Horizon School, Indiranagar, HAL II Stage.

i own a compaq laptop, one fine day my laptop was not powering on, after so many attempts i thought there would be some problem with my lap and decided to take my laptop to the above service...
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J
jassi20
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

HP redemption gift not redeemed

HP redemption gift not redeemed
I had purchased HP laptop in the month of jan 2009 which inturn i got a HP redemption gift...it was said to me tat in 6 weeks the gift will be delivered 2 me... but i has been nearly 2 and half months but havent recieved my gift... when ever i mail or call they said dont have stock take 2 -3 more weeks
Dont trust these ppl i.e solutions-intg.com

Provide the method to handle this...
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S
Soumyajit Banerjee
from Pune, Maharashtra
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Servicing Problem From Retailer Service Centre.

I have submitted a HP DVD WRITER BLACK for servicing(Read and Write Problem) to SECURE COMPUTER SERVICES and SOLUTION (33, Chittaranjan Avenue, Base Ment, Kolkata-700012) at 10/02/2009.In the Complain Memo its written that it will take minimum of 15 days to repair the product.But its now since 2 months have passed away, I haven't got my product back.Every time I call them to know the status and their reply is within the next week the...
+1 photos
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S
saranya
from Bengaluru, Karnataka
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unknown person calling me and distrub me lots

hi im saranya, im working in HP. few ago one person his name is Benard he is send sum msg to me through my official mail id, but i ignore it. but he msg and called my number also, im married girl. but he is called and talk with bad words, i very feel about it, pls i want the full details about the person pls help me ...
his number is-[protected]
his mail [protected]@yahoo.com
pls take sum action and help me...
im...
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R
rahul ranjan
from Amritsar, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

international warranty not being honoured

i had bought a hp pavilion special edition laptop serial no 2CE8130SY5 from USA a year ago. recently i faced hardware problems in my laptop. the customer care said that my laptop wasn't covered under international warranty i would have to buy that. So i bought a international warranty from the hp website n got my laptop registered for international warranty after paying 190$. now the customer care says that they do not support my laptop...
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S
Sandeep Gupta
from Shimla, Himachal Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

NO customer support, on hp printers

Dated : 3rd April’ 2009
Dear Sir/Madam,
Greetings.
This is to complain regarding Services Denied by your Authorized Service Center at Kota (Raj.). And we are forced to accept that, NO services are available on HP Printers from company, after Expiry of warranty, in Kota (Rajasthan).
HP Official service center at KOTA M/s. Computer Troubleshooters, Kotri Circle, Kota has refused to give any Services.
Sir,...
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S
sonia aggarwal
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

authorized dealers selling cheap substitutes in the name of original accessories

I bought an orignal HP power adaptor 18.5V from an authorised hp/compaq shop in laxmi nagar.
Dealers name and address : Enfotech
C1GF, Aruna park
Laxmi Nagar, delhi -92

The dealer not only sold me the local cheap substitute but also gave me only half part of it. plug to adaptor cable was missing and the product was lying loose. on beng asked he said thats how they come from the company. on top of it...
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K
Karthik kanakarajan
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fake response, Cheating & no reliability

hello,

Product : RU886PA (HP Pavilion tx1003au Notebook PC)
Serial No : CNF7073TPJ

[protected] - Call has been logged on 7th Aug & closed on 13th Aug 08.
Problem - No display
Resolution : Systemboard[protected] replaced under chargeable basis.

[protected] - Call has been logged on 20th Nov & closed on 25th Nov 08.
Problem - No display
Resolution...
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R
rrajeevkh
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No proper service is being given by HP Service Center and charging Rs 850 for the Service Charges.

Hi,

On 18-Mar-09, I had been to HP's service center "ELITE BUSINESS MACHINE (P) LTD to get my laptop repaired. They booked my service call with Token Number - A - 223 ( A- 409 written above that also) and case ID Number - [protected]. They told that I will be getting resolution within 2-3 days.

On 28-Mar-09, I again visited their Service Center to check the status as they did not give any further communication...
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S
satendra mohan
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

didn,t received kodak digital 9.3 megapixel camera

sir,
I have purchased a hp compaq presario cq60 104 tu laptop on16-02-09 from 'SYAL ELECTRONICS, WZ1 PALAM VILLAGE NEW DELHI.There was a scheme on every purchase of this model of hp compaq laptop{i.e a kodak 9.3 megapixel digital camera} .As per the required documentation I have send all the documents i.e, model compaq cu 60 104 tu.chasis no-2ce838c82m.PRODUCT( IP) FY954PA.& A cheque worth Rs. 1299/=no-832029 dtd 26/02/2009.but...
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Manoj Bhardwaj
from Chandigarh, Chandigarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

NON DELIVERED OF HOME THEATRE & DIGITAL CAMERA

Dear sir/madam,
i am manoj bharadwaj c/o- G.M.S address is B-103/5, IInd Floor, Naraina Ind Area-I New Delhi-110028
i have purchased 2 laptop HP PAVILION NOTEBOOK dv5-1104TU whic s.no is CNF9030KLK, CNF9030KBZ from COMPUTER LAND at Nehru PLace on dated 21.02.2009,

i have visited at Computer Land Nehru Place Mr Kapil Bhatia said you will not avail the OFFER, i dont know how they are sell the laptop and handle...
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Z
zahin
from Noida, Uttar Pradesh
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

my gift hamper

Respected sir,
I purcased hp pavillion desktop home basic6550in on 8th august2008 from Elegant compucom jaipur rajasthan.Durin g that period there was ascheme of gifts.Isended the amount of Rs1699/=through DD.Till today i have not recieved my gift hamper-B, to which i registered.Iwas informed by the Dealerthat your gift hamper will come on your home address within three months.After threemonth passed i asked for my gift.Onmy complain...
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I
ismail
from Bhopal, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

no free gifts

i have purchased compaq persario cq40-108tu from PC Gallery ujjain on 30/12/2008.my redumption number is (S)CND8394PC6 i was said that i will get free kodak camera 9.1 mega pixel. i have send a dd of Rs 1299 to hp redemption cell on 15/1/2009 by SHREE MARUTI CO. SE.PVT.LTD (C.C.NO.7696) . i have waited for 8 week n nw 3 months r over n till nw i didnt get . dont beleave these people they are only cheating .they also said that they will email...
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L
lalit
from Kolkata, West Bengal
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

free gift not received

dear people out there
i think that you should read this full story.
i went to buy the laptop and i choose hp compaq presario 60-104tu. first the guy out there promised me to give me in 34500 then when i bought he took 36000 INR. wow! see the cheating begins there only. now he told me about the compaq redemption scheme. i registered on their site and got the redemption number PNNO3X6FMY. i sent all the required documents and...
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Prachi Agrawal
from Chennai, Tamil Nadu
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DID NOT RECEIVED THE FREE ASSURED GIFT KODAK 9.2 MAGA PIXEL CAMERA

Hi,

I have bought this laptop compaq presario CQ60-209TU 16" and was promised for an assured gift of KODAK 9.2 MAGA PIXEL CAMERA. I fell for it. and It's been month since I've sent the 1300/- Rs DD, along with bill, redemption code etc to the Redemption cell in delhi.

Redemption code: RZFNR4456M

I have not received the camera.

Please help....
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A
Amit Grover
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Misbehaviour of Reliance digital Employees in Shipra Mall-GZB

Last month I bought a set of HP headphones from the Reliance digital store. I felt completed cheated after purchasing the item. Even before purchasing it the sales person was not supportive. I asked him to check the sound quality before purchasing and he completely refused saying that this is a sealed pack and we cant open it. you need to purchase the set and after that your item will be tested. I need to pay Rs 600/- for the headset to hear...
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Rugraj rajpurohit
from Jaipur, Rajasthan
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not getting my claim of gift

Hi sir,
i already submit all document necessary for gift like photocopy of bill, valid sticker, 1499 dd etc.
after that i got email from hp red cell side...that they said in :- ur claim is accepted and u will got gift in 6 weeks
Now more than 3 month gone and
15 days back i got sms from red cell that u will be got ur gift in nine days
But still i not getting my gift...
My hp-pavalian dv5-1106 AXbr...
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S
Sourabh Verma
from Varanasi, Uttar Pradesh
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Delay in solving Case ID : 2605557678

Sir,
I, Sourabh Verma have given my laptop for a hardware issue to
your service center RT/QF/HPSC/03 on 2nd Feb'09. First of all there
was a delay in shipment of the part required, and when it reached here
finally... it was found to have a fault. Is this how HP works? It
has been a lot of mental agony, harassment and a loss of personal time
and money to me. HP has already taken a month working...
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R
Rakesh kumar
from Pune, Maharashtra
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didn't get free gift on hp pavillion

hi
I m rakesh kumar.I had bought hp laptop, model no. 1104tu from elegant shop, cochin, kerala on date 28 february.
There was a offer on that laptop that i[censored] buy it upto 28 february then u will get a cam or home theatre by paying 1299 or 1499.
I opted for home theatre and send my draft and all paper regarding that on 4th march to the address hp redemption cell, okhla
industrial area phage 1 new delhi 110020....
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