HP India Complaints & Reviews

I have already send several mail to that HP company.
but every time they send me such type of mail reply.
but i already discuss with Nigam computer, where i purchased.
he claiming that it is original one and suggest me to file a case against hp in consumer court.
That's a mail copy from hp redemption cell.
I have also send mail to Bhubaneswar HP area manager, but not responding.

From: "Vig, Bharti" <bharti.[protected]@hp.com>
To: "gourhari.[protected]@yahoo.com" <gourhari.[protected]@yahoo.com>
Sent: Friday, 17 April, 2009 9:50:39 AM
Subject: CCHSAP204006

Dear Sir,



With reference to your mail, I would like to inform you that we have received the Xerox of bar coded sticker not the original one.



As per the Terms & Conditions mentioned on the website, the Original bar Coded Serial Number sticker are mandatory for claiming the offer.



We are unable to process the claim basis the Xerox sticker & we apologize for the same.



Please feel free to write us for further clarifications.

Thanks & Regards,
Bharti Vig
Hewlett Packard India Limited (HP CCHS)
Email: bharti.[protected]@hp.com

[protected][protected][protected][protected][protected][protected][protected][pr...⇄

Complaint Details: CCHSAP204006

Customer Name : Mr Gourhari Dehury

Address : Plot no-!07, Satyanagar, Bhubaneswar, OR, 751007, India

Telephone No : +91 [protected] Alternate No : +91 [protected]

Email : gourhari.[protected]@yahoo.com Fax No : +91 [protected]

HP Ref. / ID No : Redemption code - ZOAYGP29DB

Product Model : HP LJ P1008

Serial No :

Description of Complaint :

(Click on Preview for a full page view of the details) * Respected sir,

I have purchased a HP LaserJet P1008, from dealer, Nigam com tech & service Pvt Ltd, Saheed nagar on dated 20.01.2009. As per term and condition of company one toner is to be provided with the above model within the fixed cost as free gift after sending the bar-code along with bank draft worth of Rs 250/- drawn in favors above company which i have followed and send as per term and condition with invoice but now the company is cheated with a plea that the bar-code send by the procedure through the above dealer of saheed Nagar, BBSR is a duplicate.So now i am bound to give a F.I.R at saheed Nagar police station and going to file a consumer case against both the dealer & company for which you will be remain held responsible for my mental strain, waste of time and the total cost of the above case.



My Return Document Ref No- SID 577942

Bank draft on dated-04.02.2009

Return Document on - 13.03.2009

I send my claim document as per term &condition on - 04.02.2009

My Redemption code - ZOAYGP29DB







Thanking You,

Regards,

Gourhari Dehury.

Mob No: +91 [protected]; +91 [protected]

Thats the claim i have already done but not reponds Hp manager sir.

For claim of HP LaserJet P1008 Toner
...
Gourhari Dehury <gourhari.[protected]@yahoo.com>
...
ViewThursday, 26 March, 2009 11:42:04 PM
To:[protected]@hp.com


Respected sir,
I have purchased a HP LaserJet P1008, from dealer, Nigam com tech & service Pvt Ltd, Saheed nagar on dated 20.01.2009. As per term and condition of company one toner is to be provided with the above model within the fixed cost as free gift after sending the bar-code along with bank draft worth of Rs 250/- drawn in favors above company which i have followed and send as per term and condition with invoice but now the company is cheated with a plea that the bar-code send by the procedure through the above dealer of saheed Nagar, BBSR is a duplicate.So now i am bound to give a F.I.R at saheed Nagar police station and going to file a consumer case against both the dealer & company for which you will be remain held responsible for my mental strain, waste of time and the total cost of the above case.

My Return Document Ref No- SID 577942
Bank draft on dated-04.02.2009
Return Document on - 13.03.2009
I send my claim document as per term &condition on - 04.02.2009
My Redemption code - ZOAYGP29DB



Thanking You,
Regards,
Gourhari Dehury.
Mob No: +91 [protected]; +91 [protected]

HP Pavilion dv6000 series laptop have similar problems (start up problems) world over, its simply because of a major manufacturing defect by HP. You can visit this http://forums13.itrc.hp.com/service/forums/questionanswer.do?admit=[protected]+[...⇄ or search " start up problem for laptop" on Google and see the first result, you can read the horrible experience people having world over with this faulty laptop.They will charge you for motherboard replacement on repair but problem will persist.so people who are suffering like me from the same problems can group together and go to the consumer court for the compensation.please contact me on [protected]@in.com, so we can proceed further.Or atleast we can force HP to repair their Faulty product free of cost.Thanks and beware of HP products and services in future which are WORST for sure.NEVER BUY A HP PRODUCT AGAIN.

Sir,
I purchased Hp compaq laptop on date 31st Dec 2008 as per the offer I deserve to get free kodak digital camera, even I received the mail after sending DD worth rs. 1499 but till the date I have not received camera, kindly send me as soon as possible. My parent are also worry of this if this matter ll not taken seriously I ll have to go to consumer forum and report a case against Hp compaq. My address is given below kindly send my gift as soon as possible.
Sanjay Nahak
c/o Meditrack
medical complex
Telipara
bilaspur
Chhattisgarh
cell no. [protected]

DEAR SIR/MADAM,

WE CALLED SEVERAL TIMES YOUR SERVICE CENTER BUT NO IS HELPFUL, WE WERE ALOS TOLD THEY WILL SEND LINK BUT NEVER GOT.

WE BOUGHT HP 2015P DN PRINTER BUT IS NOT WORKING ON VISTA PROGRAMME, KINDLY HELP US WHERE AND HOW TO LOAD DRIVERS, AS THRU CD IT IS NOT WORKING.

YOU IMMEDIATE REPLY WOUDL BE HIGHLY APPRECIATED.

BEST REGARDS.

RASHID SURMA

I had Purchased a Hp Leptop DV- 6907 TX, S.No. CNF 8271 QX7 from M/s Shri Sai Computer Garage 103, Akash Deep Complex, P.L. Sharma Road, Meerut.on 31.01.2009 with offering a gift as a kodak camera. since, no affosaid gift has been recieved to me. I have also send the bank draft no. 697562 dated[protected] for Rs 1299/- on 10.09.2009 to Hp Redmption Cell 1st Floor, A-2, Okhla Industrrial Area, Phase 1, New Delhi. also i alloted redemption no HDZENZMIAR on[protected]. i requestd to u please inform in Repect of my gifft kodak camera thru email immediatly.

Tthank's

Sir
HP Redemption Cell informed me on 7/2/2009 that they need 6 weeks from the date of 'hardcopy of documents receipt' for processing of my claim. Though I sent hardcopy of documents on 1.1.2009 by speedpost nothing reached me from their end till date.
Baibhab Chatterjee

[from HP Redemption Cell <[protected]@solutions-intg.com>
reply-to [protected]@solutions-intg.com
to "baibhab.[protected]@gmail.com" <baibhab.[protected]@gmail.com>
date Sat, Feb 7, 2009 at 2:01 PM
subject Acknowledgement Mail - Compaq Presario Notebook Offer - Ref. ID - [ 551685 ]

Dear Sir/Madam,

Thank You for choosing Compaq Presario Notebook.

We would like to inform you that we have received your claim documents under the "The Big Compaq Offer".

We are in the process of validating your claim and once approved your free gift will be dispatched. In case of any deficit in the claim documents, we will inform you over mail or phone.

Kindly allow 6 weeks from the date of hardcopy of documents receipt for processing of your claim.

Your Product Serial No - CND8361LLQ

Assuring the best of our attention & services at all times.

Thanks & Regards,
HP Redemption Cell
Phone[protected] Lines)]

would like to share my experience with HP service and sales.

Enn & Ess Corporation.
Hewlett-Packard India Sales Pvt. Ltd.
#777E, 1st Floor, 100ft Road
Opp. New Horizon School, Indiranagar, HAL II Stage.

i own a compaq laptop, one fine day my laptop was not powering on, after so many attempts i thought there would be some problem with my lap and decided to take my laptop to the above service centre on January 8th. They told my laptop have a motheroard problem and they need to replace. As i had replaced my mother board 7 months back i had warranty and told to do the same .

After 2 days i receieved a sms from ho saying they dont have the stock with them, and it would be done in one week, as 2 weeks i thought i will give a call to ho service center, they told that the part is not available in the entire country. It was very hard for me to digest this thing. i could not wait longer because as i am travelling out of india on feb second week, and i need to take the lap, i decided to call again, this time they told the same excuse part is not available in the entire country, so i told them to get me connected to the manager. The call got forwarded to manager and he they had a logistics problem by january month they are able to deliver the lap. As it became february i asked about the status and they had same excuse, even i met them in person.

Finally by february 4rth i got a call that my laptop is ready, but it was followed by another call saying that there was problem with the keyboard( some keys are not working). I was so frustrated, so i went to the service center and met the service engineer in person, he showed me that the keyboard was not working. Before giving the laptop there was no problem with the keyboard and i understood that they wanted some monye because they had given free mother board replacement for me. They aslo told that keyboard part is not available in stock and it would take one more week for that, as i had to leave withing two days and i have been continously informing them that i need to get my lap before feb 9th, they are again delaying it by one week. i got really angry at their service and told then i need to meet the area manager. Although his designation was an area manager he doesnt seem to fit for that role, he was very lousy. As my keyboard is not under warranty they told me they will send a quotation, and i must approve it
to get it done. i told that as am flying out of india in two days i cannot approve and i will give written consent for the same with my sign, they agreed for that and committed that the amount will only be given at the time of delivery at my home to my friend

As one week passed from abroad i told my friend to follow up on the laptop, as he did, they told that i need to approve the quotation, i got screwed up and called them from abroad and told i have written consent to manager and also told that i need to speak to that irresponsible person, Shivanand. As i spoke him he told he will the letter to the concerned department and make it as soon as possible. After 4 days my friend got a call that the laptop is ready and we should pick it up as they wont deliver as there was no warranty. They committed on delivering the thing and now change the plates. Again i called from US and asked then to deliver.

Its almost 1 month now, finally my friend got a call for picking up delivery, as he was out of home he asked the guy to deliver by 5.30pm, he told we wont deliver after 5.00pm. So finally i asked my cousin to go and collect the laptop from these hopeless people who dont keep their words.

Now when i try to connect the laptopn to my broad band at home, its not getting connected. As i checked the internet settings all the config parms are changed. I called HP service and descrsibed the problem, they told me i have to re-install my OS. What an excellent service centre the world renowed company has got?.

I am very disappointed with HP service and their service personnels, my kind advice is that please be beware of the Indiranagar HP service center, as they very unprofessional and never keep up their words. i had a goodwill for the company but now its gone because of this.

Now after using within 4 weeks my motherboard again got a problem, i dont understand what service is being done by them? please take neccessary action.

HP redemption gift not redeemed
I had purchased HP laptop in the month of jan 2009 which inturn i got a HP redemption gift...it was said to me tat in 6 weeks the gift will be delivered 2 me... but i has been nearly 2 and half months but havent recieved my gift... when ever i mail or call they said dont have stock take 2 -3 more weeks
Dont trust these ppl i.e solutions-intg.com

Provide the method to handle this

I have submitted a HP DVD WRITER BLACK for servicing(Read and Write Problem) to SECURE COMPUTER SERVICES and SOLUTION (33, Chittaranjan Avenue, Base Ment, Kolkata-700012) at 10/02/2009.In the Complain Memo its written that it will take minimum of 15 days to repair the product.But its now since 2 months have passed away, I haven't got my product back.Every time I call them to know the status and their reply is within the next week the product will be returned back and now like this way 2 months have gone.Now I don't know whether I am going to get my product back or not.

That's the reason I have to inform Consumer Forum at last and hope appropriate steps will be taken, so that I cant get my product as soon a s possible.

THANK YOU

hi im saranya, im working in HP. few ago one person his name is Benard he is send sum msg to me through my official mail id, but i ignore it. but he msg and called my number also, im married girl. but he is called and talk with bad words, i very feel about it, pls i want the full details about the person pls help me ...
his number is-[protected]
his mail [protected]@yahoo.com
pls take sum action and help me...
im waiting for urs reply
Thanks&Regards,
Saranya V.

i had bought a hp pavilion special edition laptop serial no 2CE8130SY5 from USA a year ago. recently i faced hardware problems in my laptop. the customer care said that my laptop wasn't covered under international warranty i would have to buy that. So i bought a international warranty from the hp website n got my laptop registered for international warranty after paying 190$. now the customer care says that they do not support my laptop model in India n they cannot manage its replacement parts in India, while the USA customer care says that Indian counterpart of hp must honor that warranty.
my question is how could hp offer international warranty when their indian counterpart are not ready to honor the warranty. also the authorized dealer is ready to repair my laptop if i pay for the spare parts. if the shop can manage spare parts why cannot hp manage it? after all its their headache as to where to manage the parts from.

Dated : 3rd April’ 2009
Dear Sir/Madam,
Greetings.
This is to complain regarding Services Denied by your Authorized Service Center at Kota (Raj.). And we are forced to accept that, NO services are available on HP Printers from company, after Expiry of warranty, in Kota (Rajasthan).
HP Official service center at KOTA M/s. Computer Troubleshooters, Kotri Circle, Kota has refused to give any Services.
Sir, Then where to go for Repairs?
OUR PRODUCT DETAIL IS : hp officejet 5510 series all-in-one Q3435A (Serial No. : MY49BG20F6)
Customer care Toll Free [protected] Feels sad of not having any solution for same and advice to move my printer to nearest service center at Jaipur (300 km.) OR get satisfied with Open Market Repairs.
Company is Happy to Sell, without any after sales services. You are left to Dispose off Your Machine to open market repairs OR put it in to the nearest River to get rid of it.
NO ONE SHOULD BUY AN HP PRODUCT IN A CITY LIKE KOTA (RAJASTHAN), INDIA, WHERE COMPANY IS LEAST BOTHERED TO PROVIDE SERVICE, AFTER WARRENTY EXPIRES.
Desperation is what makes me say this, after talking to hp toll free customer care Or wait for 1 year to have a service center shortly in your city.
Thanking You.
Best Regards,

For Astha Technocrates
(Sandeep Gupta) Director
F-36, Chambal Ind. Area, Opp. M.M. Ltd.,
KOTA – 324 003, (Rajasthan), INDIA.
Ph : +[protected]
Cell : +[protected] / [protected]
Mail to :- <[protected]@acidslurry.com; [protected]@bsnl.in; [protected]@kappa.net>
Website : www.acidslurry.com

I bought an orignal HP power adaptor 18.5V from an authorised hp/compaq shop in laxmi nagar.
Dealers name and address : Enfotech
C1GF, Aruna park
Laxmi Nagar, delhi -92

The dealer not only sold me the local cheap substitute but also gave me only half part of it. plug to adaptor cable was missing and the product was lying loose. on beng asked he said thats how they come from the company. on top of it he gave me an orignal bill of the shop amounting to rs. 1600/-

i am truly shocked and sorry for the kind of dealers hp/compaq has hired. Their credentials are not checked and also, what they are doing with the customers is also not concerning the company. A dealer is the face of a company in the market. If a dealer is cheating customers in the market it is cheating done by the company aswell, because we are ot suppose to put a check . Its the duty of the company to see what its dealers are promising and delivering.

I was the firstperson to vouch for hp/compaq customer support and services but now i am completely taken aback. If a company of such stature is not able to provide people with genuine support and charging them orignal prices for fake stuff it shuld be taken to court for cheating and fraudulent practices.

I would like to inform innocent customers to kindly buy good products from a reputed company which actually provdes a genuine customer support. and orignal accessories. now a days Dell, Hcl, ibm and Acer are proving much better.this dealer must be doing the same with god knows how many innocent people. Atleast what happened with me should not happen to others.

Regards
Sonia
Air India

hello,

Product : RU886PA (HP Pavilion tx1003au Notebook PC)
Serial No : CNF7073TPJ

[protected] - Call has been logged on 7th Aug & closed on 13th Aug 08.
Problem - No display
Resolution : Systemboard[protected] replaced under chargeable basis.

[protected] - Call has been logged on 20th Nov & closed on 25th Nov 08.
Problem - No display
Resolution : Laptop is under 90days warranty period. So again system board ordered & replaced the same.

I visited the SVC 17.03.09 & demanding for laptop replacement.Because of motherboard failure. I complain to HP on date 17th March Complain number : [protected] & CCHSAP199263.

I HAVE NOT GOT ANY RESPONSE FROM HP. Based on that again i have complained 23rd march on complaint number [protected].After a big fight with custermer care the following happened

a . Mr.Nathan, Arumugam Senthil" <as.[protected]@hp.com> who has generated fake report that he has spoken to me and informed that the board cant replaced.

b.Each and every time as a customer how can we change the mother board in trade basiss only.They will not garentee for their product

c. Then i spoke to Mr.V.Shekar <[protected]@hp.com and he said that "HP CANT DO ANYTHING IN MY ISSUE"

Please suggest me what can i do further do u have any scope of replacements and i am very much frustrated on hp customer care and service dept.

regards,
karthik

Hi,

On 18-Mar-09, I had been to HP's service center "ELITE BUSINESS MACHINE (P) LTD to get my laptop repaired. They booked my service call with Token Number - A - 223 ( A- 409 written above that also) and case ID Number - [protected]. They told that I will be getting resolution within 2-3 days.

On 28-Mar-09, I again visited their Service Center to check the status as they did not give any further communication to me and I also was not able to connect to their contact numbers. They told me that they have still not received any quotation from HP. When I asked about the final duration for the repair then they said "Sir company ne naya model nikala he to part abhi market main nahi aya he. abhi tak to quotation hi nahi ayi he. pata nahi part kab tak ayega. hum time nahi bata sakte." I told that this is hampering my work and I really need it at the earliest. They said that they can not help me in this and no expected date can be given. They asked me to call at HP Customer Care at 30306363. I called twice at that number and had a long talk with the executive probably named Reshma. Then I had a talk with her senior and he told that the the Service Centre has not sent any request for Quotation properly and not mentioned the parts. He also had a talk with the manager Nitin and asked him to send a RFQ again and assured me that he will send the quotation the same day. He asked him (Nitin) to deal with the case on urgent basis.


On 31-Apr-09, I got an email from HP about the quote Rs 5894 and I approved the same.

On 1-Apr-09, He (Nitin) called me and told that he has got Quotation of Rs 8500 for the two parts and if any other damage is found then that will be charged extra. But as per your(HP's) quotation, I told him(Nitin) that I have received an email from HP which was of Rs 5984 only. He called me again and told that he got confused so the final quote is of Rs. 6000 only but the service charges would be Rs 850 extra.
I got confused by his substandard pricing statements and visited his service center today. Even my laptop is under warranty, he was asking me for service charges. Service Engineer has broken one of the body part of my laptop also. And the statement is " Sir ye to kholte time tut gaya hoga". One of the Speaker net (which is the body part of laptop) is also bent which is also showing improper handling of the engineer.

When I took my laptop to check its keyboard was not working. I asked Service engineer to check it and assembling its multimedia touch pad was not working. I asked why it is happening again and again and you know what the statement was " Sir ye to jaldi jaldi main ho gaya he." is it mean that they people are so loaded with work that they do not care for the customer's belonging.

Probably they deal with n number of laptops daily but for me it is the only one which I bough before one and half month on 12-Feb-09.

I am really very dissatisfied and annoyed with these people and want to take action against them. I have collected my laptop back and expecting a proper help from you.

The details of my laptop is as under:
Serial Number CNF8491G51
Model Number - dv5 - 1102TU / f2728PA

Warm Regards
RAJEEV KHANNA
BIRLASOFT LIMITED
H-9, Sector 63,
Noida ( U. P. )
+91-[protected] and +91-[protected]

sir,
I have purchased a hp compaq presario cq60 104 tu laptop on16-02-09 from 'SYAL ELECTRONICS, WZ1 PALAM VILLAGE NEW DELHI.There was a scheme on every purchase of this model of hp compaq laptop{i.e a kodak 9.3 megapixel digital camera} .As per the required documentation I have send all the documents i.e, model compaq cu 60 104 tu.chasis no-2ce838c82m.PRODUCT( IP) FY954PA.& A cheque worth Rs. 1299/=no-832029 dtd 26/02/2009.but I haven't received any acknowledgement in this connection.



Regards.


Satendra mohan
Qtr no-150/type-iii
SPG Complex, sector-08
dwarka New Delhi
[protected]@rediffmail.com
mobile-[protected]

Dear sir/madam,
i am manoj bharadwaj c/o- G.M.S address is B-103/5, IInd Floor, Naraina Ind Area-I New Delhi-110028
i have purchased 2 laptop HP PAVILION NOTEBOOK dv5-1104TU whic s.no is CNF9030KLK, CNF9030KBZ from COMPUTER LAND at Nehru PLace on dated 21.02.2009,

i have visited at Computer Land Nehru Place Mr Kapil Bhatia said you will not avail the OFFER, i dont know how they are sell the laptop and handle with other client, how to give the authorised sales agencies in HP, my HP Redemumption code is HMAA[protected]/100 DLA, HMAA[protected]/100 DLA

WHY your people doing like that, i am keepon changing the vendor almost every day and the poor guy has to face me for no fault in our side Mr VIneet Was the sales person Mr Vineet And His manager Mr Kapil Bhatia, I AM GOING THERE ALONG WITH ALL DOCUMENT AND DEMAND DRAFT THE LADY NAME BALA AT SOLUTIONS INTEGRATED SERVICES PTE LTD REFUSED TO RECEIVE, THEY PEOPLE WHO ARE SOLD THE LAPTOP HAS LACK OF KNOWLEDE BUT I DON'T KNOW HOW THEY CAN MANAGE THE WORK AND HOW THE COMPANY HAS GIVING THE AGENCY,

I HERE BY REQUIEST YOU TO KINDLY PROVIDE ME MY GIFT ITEMS AND ALSO THE PROVIDE THE COMPLETE PROCESS OF DELIVER TIME

IF YOU HAVE NOT REVERT OF THE SAID MATTER, I WILL GO FOR THE LEGAL ACTION ON THE AFFOIRSAID MATTER

i will wait for your revert


WORM RGDS

Manoj Bharadwaj
M/s G M S
B-103/5, IIND Floor< Naraina Ind Area-I
New Delhi-110028
[protected]
91-[protected]

Respected sir,
I purcased hp pavillion desktop home basic6550in on 8th august2008 from Elegant compucom jaipur rajasthan.Durin g that period there was ascheme of gifts.Isended the amount of Rs1699/=through DD.Till today i have not recieved my gift hamper-B, to which i registered.Iwas informed by the Dealerthat your gift hamper will come on your home address within three months.After threemonth passed i asked for my gift.Onmy complain they said that your DDhad been sended to you back.But unfortunately till today i have neither recieved my DDor my gift hamper.And iam not getting any response from there.
Kindly do take action .
with regard,
dr zahin.



what about my gift hamper.
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zahinasghar rizvisir, I"m not getting any response regaring to my gift hamper or about my DD f...
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This is an automatically generated Delivery Status Notification

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In-Reply-To: <6f[protected][protected]@mail.gmail.com>
References: <6f[protected][protected]@mail.gmail.com>
Date: Sat, 28 Mar 2009 11:51:13 +0530
Message-ID: <6f[protected][protected]@mail.gmail.com>
Subject: Fwd: what about my gift hamper.
From: zahinasghar rizvi <[protected]@gmail.com>

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[protected] Forwarded message[protected]
From: zahinasghar rizvi <[protected]@gmail.com>
Date: Mar 28, 2009 11:48 AM
Subject: what about my gift hamper.
To: "kapil.khandelwal" <kapil.[protected]@hp.com>



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[protected] Forwarded message[protected]

From: zahinasghar rizvi <[protected]@gmail.com>

- Show quoted text -
Date: Mar 28, 2009 11:51 AM
Subject: Fwd: what about my gift hamper.
To: [protected]@tinnu.co.in


- Show quoted text -


[protected] Forwarded message[protected]
From: zahinasghar rizvi <[protected]@gmail.com>
Date: Mar 28, 2009 11:48 AM
Subject: what about my gift hamper.
To: "kapil.khandelwal" <kapil.[protected]@hp.com>


sir,
I"m not getting any response regaring to my gift hamper or about my DD from you or any person attached to you. will you kindly inform me soon.
thanks,
withregard,
Dr zahin.



FW: about mygift hamper
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Anil DuttHi Sir, Pls per the below written mail, that you didn’t gave the correct name...
11/13/08


zahinasghar rizviHi, According to massage recieved from you, Ididnot recieved any massage or an...
11/13/08


zahinasghar rizvi to Anil
show details 11/13/08 Reply



- Show quoted text -
On 11/13/08, zahinasghar rizvi <[protected]@gmail.com> wrote:
> Hi, According to massage recieved from you, Ididnot recieved any
> massage or any information regarding to my gift hamper
> previously, after purchasing the computer as mentioned above date
>, Irecieved only two sms on my mobile, first on 11.aug2008, &second
> on19.aug2008. Inboth sms there is no any information about wrong
> address mentioned inDD nor i got any information of wrong address from
> the company or authorised dealer or any concerning body.on asking the
> dealer about my gift hamper he satified that gift hamper will shortly
> be with you.Butafter aweek I again called him.He told me to call
> you.TILL TODAY I HAVE NOT RECIEVED THE DD ., asmentioned by you.
> withregard,
>
> On 11/13/08, Anil Dutt <anil.[protected]@gmail.com> wrote:
>> Hi Sir,
>>
>> Pls per the below written mail, that you didn't gave the correct name DD.
>>
>>
>>
>> With Regards
>>
>> Anil Dutt
>>
>> HPCompaq Retail Channel Sales
>>
>> Jaipur(Raj.)
>>
>> Mob:[protected]
>>
>> _____
>>
>> From: Khandelwal, Kapil [mailto:kapil.[protected]@hp.com]
>> Sent: Thursday, November 13, 2008 11:05 AM
>> To: anil.[protected]@gmail.com
>> Subject: FW: about mygift hamper
>>
>>
>>
>>
>>
>>
>>
>> Kapil Khandelwal
>> Area Sales Manager
>> Hewlett Packard India Sales P. Ltd.
>> Jaipur
>> M#[protected]
>>
>>
>>
>>
>>
>> _____
>>
>> From: gunjan [mailto:[protected]@thevacationers.com]
>> Sent: Thursday, November 13, 2008 10:23 AM
>> To: Khandelwal, Kapil
>> Cc: Jaiswal, Vandana
>> Subject: RE: about mygift hamper
>>
>> Dear Sir
>>
>>
>>
>> The claim is on hold as the customer has send the demand draft which was
>> on
>> wrong name and gave him the intimation about this at [protected]
>> And we return him the demand draft on maruti courier on 21/08/08 pod no.
>> is
>> 252711, We did not receive the correct demand draft from the customer side
>> till date and the last date of submitting the documents for this scheme is
>> already over.
>>
>>
>>
>> Gunjan
>>
>>
>>
>> From: Khandelwal, Kapil [mailto:kapil.[protected]@hp.com]
>> Sent: Thursday, November 13, 2008 9:23 AM
>> To: gunjan
>> Cc: Jaiswal, Vandana
>> Subject: FW: about mygift hamper
>>
>>
>>
>> Hi Gunjan,
>>
>> Pls inform status
>>
>>
>>
>> Rgs
>>
>>
>>
>> Kapil Khandelwal
>> Area Sales Manager
>> Hewlett Packard India Sales P. Ltd.
>> Jaipur
>> M#[protected]
>>
>>
>>
>>
>>
>> _____
>>
>> From: anil dutt [mailto:anil.[protected]@gmail.com]
>> Sent: Wednesday, November 12, 2008 4:04 PM
>> To: Khandelwal, Kapil; [protected]@rediffmail.com
>> Subject: Fwd: about mygift hamper
>>
>> Hi Sir,
>>
>> pls heck the status.
>>
>>
>>
>>
>>
>> With Regards
>>
>> Anil Dutt
>>
>> Mob:[protected]
>>
>>[protected] Forwarded message[protected]
>> From: zahinasghar rizvi <[protected]@gmail.com>
>> Date: Wed, Nov 12, 2008 at 3:47 PM
>> Subject: about mygift hamper
>> To: [protected]@gmail.com
>>
>>
>> I have purchased a HPPAVILLION A6550IN dasktop from the dealer
>> ELEGANTCOMPUTECH JAIPUR on07/08/2008.There was a scheme on
>> purchasing.My redemption code for HAMPER B is PC2FL9150Z.I have not
>> yet recieved my gift hamper.Kindly inform me.
>>
>> Thank you,
>>
>> DRZAHIN RIZVI
>>
>> ., H.2 Scheme.09,
>>
>> M.Z. Colony,
>>
>> chardarwaza,
>>
>> road khatikan
>>
>> mandi,
>>
>> jaipur-02
>>
>>
>>
>>
>> --
>> Anil Dutt
>> HPCompaq Retail Channel Sales
>> Jaipur(Raj.)
>> Mob:[protected]
>>
>>
>

Reply Forward


zahinasghar rizviHello, Kindly inform me about my gift hamper.
11/14/08


zahinasghar rizvi to Anil
show details 11/17/08 Reply



hello, mr Anil, Ihave not recieved any reply from you till today.Kindly
inform me immediately.Thankyou, with regard, dr zahinrizvi.

- Show quoted text -

On 11/14/08, zahinasghar rizvi <[protected]@gmail.com> wrote:
> Hello, Kindly inform me about my gift hamper.
>
> On 11/13/08, zahinasghar rizvi <[protected]@gmail.com> wrote:
>> On 11/13/08, zahinasghar rizvi <[protected]@gmail.com> wrote:
>>> Hi, According to massage recieved from you, Ididnot recieved any
>>> massage or any information regarding to my gift hamper
>>> previously, after purchasing the computer as mentioned above date
>>>, Irecieved only two sms on my mobile, first on 11.aug2008, &second
>>> on19.aug2008. Inboth sms there is no any information about wrong
>>> address mentioned inDD nor i got any information of wrong address from
>>> the company or authorised dealer or any concerning body.on asking the
>>> dealer about my gift hamper he satified that gift hamper will shortly
>>> be with you.Butafter aweek I again called him.He told me to call
>>> you.TILL TODAY I HAVE NOT RECIEVED THE DD ., asmentioned by you.
>>> withregard,
>>>
>>> On 11/13/08, Anil Dutt <anil.[protected]@gmail.com> wrote:
>>>> Hi Sir,
>>>>
>>>> Pls per the below written mail, that you didn't gave the correct name
>>>> DD.
>>>>
>>>>
>>>>
>>>> With Regards
>>>>
>>>> Anil Dutt
>>>>
>>>> HPCompaq Retail Channel Sales
>>>>
>>>> Jaipur(Raj.)
>>>>
>>>> Mob:[protected]
>>>>
>>>> _____
>>>>
>>>> From: Khandelwal, Kapil [mailto:kapil.[protected]@hp.com]
>>>> Sent: Thursday, November 13, 2008 11:05 AM
>>>> To: anil.[protected]@gmail.com
>>>> Subject: FW: about mygift hamper
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>> Kapil Khandelwal
>>>> Area Sales Manager
>>>> Hewlett Packard India Sales P. Ltd.
>>>> Jaipur
>>>> M#[protected]
>>>>
>>>>
>>>>
>>>>
>>>>
>>>> _____
>>>>
>>>> From: gunjan [mailto:[protected]@thevacationers.com]
>>>> Sent: Thursday, November 13, 2008 10:23 AM
>>>> To: Khandelwal, Kapil
>>>> Cc: Jaiswal, Vandana
>>>> Subject: RE: about mygift hamper
>>>>
>>>> Dear Sir
>>>>
>>>>
>>>>
>>>> The claim is on hold as the customer has send the demand draft which was
>>>> on
>>>> wrong name and gave him the intimation about this at [protected]
>>>> And we return him the demand draft on maruti courier on 21/08/08 pod
>>>> no.
>>>> is
>>>> 252711, We did not receive the correct demand draft from the customer
>>>> side
>>>> till date and the last date of submitting the documents for this scheme
>>>> is
>>>> already over.
>>>>
>>>>
>>>>
>>>> Gunjan
>>>>
>>>>
>>>>
>>>> From: Khandelwal, Kapil [mailto:kapil.[protected]@hp.com]
>>>> Sent: Thursday, November 13, 2008 9:23 AM
>>>> To: gunjan
>>>> Cc: Jaiswal, Vandana
>>>> Subject: FW: about mygift hamper
>>>>
>>>>
>>>>
>>>> Hi Gunjan,
>>>>
>>>> Pls inform status
>>>>
>>>>
>>>>
>>>> Rgs
>>>>
>>>>
>>>>
>>>> Kapil Khandelwal
>>>> Area Sales Manager
>>>> Hewlett Packard India Sales P. Ltd.
>>>> Jaipur
>>>> M#[protected]
>>>>
>>>>
>>>>
>>>>
>>>>
>>>> _____
>>>>
>>>> From: anil dutt [mailto:anil.[protected]@gmail.com]
>>>> Sent: Wednesday, November 12, 2008 4:04 PM
>>>> To: Khandelwal, Kapil; [protected]@rediffmail.com
>>>> Subject: Fwd: about mygift hamper
>>>>
>>>> Hi Sir,
>>>>
>>>> pls heck the status.
>>>>
>>>>
>>>>
>>>>
>>>>
>>>> With Regards
>>>>
>>>> Anil Dutt
>>>>
>>>> Mob:[protected]
>>>>
>>>>[protected] Forwarded message[protected]
>>>> From: zahinasghar rizvi <[protected]@gmail.com>
>>>> Date: Wed, Nov 12, 2008 at 3:47 PM
>>>> Subject: about mygift hamper
>>>> To: [protected]@gmail.com
>>>>
>>>>
>>>> I have purchased a HPPAVILLION A6550IN dasktop from the dealer
>>>> ELEGANTCOMPUTECH JAIPUR on07/08/2008.There was a scheme on
>>>> purchasing.My redemption code for HAMPER B is PC2FL9150Z.I have not
>>>> yet recieved my gift hamper.Kindly inform me.
>>>>
>>>> Thank you,
>>>>
>>>> DRZAHIN RIZVI
>>>>
>>>> ., H.2 Scheme.09,
>>>>
>>>> M.Z. Colony,
>>>>
>>>> chardarwaza,
>>>>
>>>> road khatikan
>>>>
>>>> mandi,
>>>>
>>>> jaipur-02
>>>>
>>>>
>>>>
>>>>
>>>> --
>>>> Anil Dutt
>>>> HPCompaq Retail Channel Sales
>>>> Jaipur(Raj.)
>>>> Mob:[protected]
>>>>
>>>>
>>>
>>
>

Reply Forward


Anil DuttHi Sir, Pls look at the matter and process this case.
11/18/08


zahinasghar rizvi to Anil
show details 12/30/08 Reply



- Show quoted text -



On Tue, Nov 18, 2008 at 11:08 AM, Anil Dutt <anil.[protected]@gmail.com> wrote:


Hi Sir,
Pls look at the matter and process this case.


With Regards
Anil Dutt
HPCompaq Retail Channel Sales
Jaipur(Raj.)
Mob:[protected]

-----Original Message-----
From: zahinasghar rizvi [mailto:[protected]@gmail.com]
Sent: Monday, November 17, 2008 5:43 PM
To: Anil Dutt
Subject: Re: FW: about mygift hamper

hello, mr Anil, Ihave not recieved any reply from you till today.Kindly
inform me immediately.Thankyou, with regard, dr zahinrizvi.

On 11/14/08, zahinasghar rizvi <[protected]@gmail.com> wrote:
> Hello, Kindly inform me about my gift hamper.
>
> On 11/13/08, zahinasghar rizvi <[protected]@gmail.com> wrote:
>> On 11/13/08, zahinasghar rizvi <[protected]@gmail.com> wrote:
>>> Hi, According to massage recieved from you, Ididnot recieved any
>>> massage or any information regarding to my gift hamper
>>> previously, after purchasing the computer as mentioned above date
>>>, Irecieved only two sms on my mobile, first on 11.aug2008, &second
>>> on19.aug2008. Inboth sms there is no any information about wrong
>>> address mentioned inDD nor i got any information of wrong address from
>>> the company or authorised dealer or any concerning body.on asking the
>>> dealer about my gift hamper he satified that gift hamper will shortly
>>> be with you.Butafter aweek I again called him.He told me to call
>>> you.TILL TODAY I HAVE NOT RECIEVED THE DD ., asmentioned by you.
>>> withregard,
>>>
>>> On 11/13/08, Anil Dutt <anil.[protected]@gmail.com> wrote:
>>>> Hi Sir,
>>>>
>>>> Pls per the below written mail, that you didn't gave the correct name
>>>> DD.
>>>>
>>>>
>>>>
>>>> With Regards
>>>>
>>>> Anil Dutt
>>>>
>>>> HPCompaq Retail Channel Sales
>>>>
>>>> Jaipur(Raj.)
>>>>
>>>> Mob:[protected]
>>>>
>>>> _____
>>>>
>>>> From: Khandelwal, Kapil [mailto:kapil.[protected]@hp.com]
>>>> Sent: Thursday, November 13, 2008 11:05 AM
>>>> To: anil.[protected]@gmail.com
>>>> Subject: FW: about mygift hamper
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>> Kapil Khandelwal
>>>> Area Sales Manager
>>>> Hewlett Packard India Sales P. Ltd.
>>>> Jaipur
>>>> M#[protected]
>>>>
>>>>
>>>>
>>>>
>>>>
>>>> _____
>>>>
>>>> From: gunjan [mailto:[protected]@thevacationers.com]
>>>> Sent: Thursday, November 13, 2008 10:23 AM
>>>> To: Khandelwal, Kapil
>>>> Cc: Jaiswal, Vandana
>>>> Subject: RE: about mygift hamper
>>>>
>>>> Dear Sir
>>>>
>>>>
>>>>
>>>> The claim is on hold as the customer has send the demand draft which
was
>>>> on
>>>> wrong name and gave him the intimation about this at [protected]
>>>> And we return him the demand draft on maruti courier on 21/08/08 pod
>>>> no.
>>>> is
>>>> 252711, We did not receive the correct demand draft from the customer
>>>> side
>>>> till date and the last date of submitting the documents for this scheme
>>>> is
>>>> already over.
>>>>
>>>>
>>>>
>>>> Gunjan
>>>>
>>>>
>>>>
>>>> From: Khandelwal, Kapil [mailto:kapil.[protected]@hp.com]
>>>> Sent: Thursday, November 13, 2008 9:23 AM
>>>> To: gunjan
>>>> Cc: Jaiswal, Vandana
>>>> Subject: FW: about mygift hamper
>>>>
>>>>
>>>>
>>>> Hi Gunjan,
>>>>
>>>> Pls inform status
>>>>
>>>>
>>>>
>>>> Rgs
>>>>
>>>>
>>>>
>>>> Kapil Khandelwal
>>>> Area Sales Manager
>>>> Hewlett Packard India Sales P. Ltd.
>>>> Jaipur
>>>> M#[protected]
>>>>
>>>>
>>>>
>>>>
>>>>
>>>> _____
>>>>
>>>> From: anil dutt [mailto:anil.[protected]@gmail.com]
>>>> Sent: Wednesday, November 12, 2008 4:04 PM
>>>> To: Khandelwal, Kapil; [protected]@rediffmail.com
>>>> Subject: Fwd: about mygift hamper
>>>>
>>>> Hi Sir,
>>>>
>>>> pls heck the status.
>>>>
>>>>
>>>>
>>>>
>>>>
>>>> With Regards
>>>>
>>>> Anil Dutt
>>>>
>>>> Mob:[protected]
>>>>
>>>>[protected] Forwarded message[protected]
>>>> From: zahinasghar rizvi <[protected]@gmail.com>
>>>> Date: Wed, Nov 12, 2008 at 3:47 PM
>>>> Subject: about mygift hamper
>>>> To: [protected]@gmail.com
>>>>
>>>>
>>>> I have purchased a HPPAVILLION A6550IN dasktop from the dealer
>>>> ELEGANTCOMPUTECH JAIPUR on07/08/2008.There was a scheme on
>>>> purchasing.My redemption code for HAMPER B is PC2FL9150Z.I have not
>>>> yet recieved my gift hamper.Kindly inform me.
>>>>
>>>> Thank you,
>>>>
>>>> DRZAHIN RIZVI
>>>>
>>>> ., H.2 Scheme.09,
>>>>
>>>> M.Z. Colony,
>>>>
>>>> chardarwaza,
>>>>
>>>> road khatikan
>>>>
>>>> mandi,
>>>>
>>>> jaipur-02
>>>>
>>>>
>>>>
>>>>
>>>> --
>>>> Anil Dutt
>>>> HPCompaq Retail Channel Sales
>>>> Jaipur(Raj.)
>>>> Mob:[protected]
>>>>
>>>>
>>>
>>
>




Reply Forward



about my gift hamper
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zahinasghar rizviI HAVE SEND YOU THE E-MAIL ONSATURDAY 31JAN09 REGARDING TO MY GIFT ., KINDLY I...
Feb 2


zahinasghar rizvi[protected] Forwarded message[protected] From: zahinasghar rizvi <zahinasgharr...
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zahinasghar rizvi[protected] Forwarded message[protected] From: zahinasghar rizvi <zahinasgharr...
Feb 2


zahinasghar rizvi[protected] Forwarded message[protected] From: zahinasghar rizvi <zahinasgharr...
Feb 2


Mail Delivery SubsystemThis is an automatically generated Delivery Status Notification THIS IS A WAR...
Feb 3


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Mail Delivery Subsystem to me
show details Feb 5 Reply



This is an automatically generated Delivery Status Notification


Delivery to the following recipient failed permanently:

[protected]@tinnu.ci.in

Technical details of permanent failure:

DNS Error: Domain name not found


----- Original message -----

MIME-Version: 1.0
Received: by 10.141.168.16 with SMTP id v16mr2106666rvo.147.[protected];
Sun, 01 Feb 2009 21:16:14 -0800 (PST)
In-Reply-To: <6f[protected][protected]@mail.gmail.com>
References: <6f[protected][protected]@mail.gmail.com>
Date: Mon, 2 Feb 2009 10:46:14 +0530
Message-ID: <6f[protected][protected]@mail.gmail.com>
Subject: Fwd: about my gift hamper

From: zahinasghar rizvi <[protected]@gmail.com>

To: [protected]@tinnu.ci.in
Content-Type: multipart/alternative; boundary=000e0cd15624503a0d0461e8a70d


--000e0cd15624503a0d0461e8a70d
Content-Type: text/plain; charset=ISO-8859-1
Content-Transfer-Encoding: 7bit


[protected] Forwarded message[protected]
From: zahinasghar rizvi <[protected]@gmail.com>
Date: Mon, Feb 2, 2009 at 10:40 AM
Subject: about my gift hamper
To: kapil.[protected]@hp.com



----- Message truncated -----

i have purchased compaq persario cq40-108tu from PC Gallery ujjain on 30/12/2008.my redumption number is (S)CND8394PC6 i was said that i will get free kodak camera 9.1 mega pixel. i have send a dd of Rs 1299 to hp redemption cell on 15/1/2009 by SHREE MARUTI CO. SE.PVT.LTD (C.C.NO.7696) . i have waited for 8 week n nw 3 months r over n till nw i didnt get . dont beleave these people they are only cheating .they also said that they will email us but they didnt reply & COLL [protected] PER DAY 10 TIME ATANDING CALL TO COMPUTER AND CUT AND ONE TIME GIVE ME ABHIJET NUMBER [protected] BUT NO AATANT TO CALL .now if i didnt got till 29 march i will take legal action against hp redemption cell and all responsibility of your.

CONTAT NO. [protected]

dear people out there
i think that you should read this full story.
i went to buy the laptop and i choose hp compaq presario 60-104tu. first the guy out there promised me to give me in 34500 then when i bought he took 36000 INR. wow! see the cheating begins there only. now he told me about the compaq redemption scheme. i registered on their site and got the redemption number PNNO3X6FMY. i sent all the required documents and a draft of Rs 1299 to solutions integrated marketing services private limited. they sent me the mail that they have received my documents and that they have dispatched my gift. i am yet to receive my gift. when i try to call the number which is[protected] which is always engaged and i have lost at least 100 bucks just to call them because the call always drops. you hear only there welcome message "your call is important to us and the call drops, that's the importance they give to our calls. i have been lucky few times and was able to talk to their agents who do not have anything to do with your problem because they know that you won't be lucky enough to talk to them again as the call drops very often and soon you would think that it is better to not to call them and forget with your gift and your money that you have sent to claim your gift.
i have sent them mail but there is simply no response from that side.
now look at the whole syndicate of fooling people...
the re-seller which is vani infotech, lalbagh lucknow, in my case would say that i am not responsible for the gift not received because i am responsible only for selling.
solutions integrated marketing services private limited would say that we are for checking and lodging the complain and the company is responsible for sending the gift and what the heck the company do not have time to listen to such small issues. i would also mail them and see what happens.
before you buy anything at the time on any promotional campaign make sure that you would receive the gift then and there only otherwise get ready to dance on the tune of the company.
best of luck for buying the products of HP
regards
lalit