HP India Complaints & Reviews

I had submited my Laptor for a Repair on 09Apr09 at a Service Centre (EBM) in Noida. Firstly it took them 3 days to get back to me to say that the mother board need to be replaced. When i had submitted my Laprtop for renewal i had shown them my bill which proved that it was under warranty period. They Disagreed to it and asked me to come to the repair centre again with the bill or send them the bill by email. I did so as advised and i was called back again to say that the refrence no. on the bill and the one on my laptop dont match so my laptop was not under warranty. if i wanted to get warranty i was advised that the bill has to be made again by the dealer properly stamped and signed. I went to the dealer again and got a new bill made and had it emailed to the service centre. I was again called back and informed that the refrence no. on the bill is not clear and they needed a bill with the clear refrence no.
This is very bad service and i would make a complele fool of my self by going to the dealer again for the bill. The bill very clearly shows the refrence no. but the service centre is not ready to accept it.

PLEASE HELP ME!!!
Name of Repair centre: EBM, Noida
Contact No. of Serviec centre[protected], 4504405, 4504406

My Contact No.:[protected]
Repair Token No.: 655


Regards,
Pranav Pande

ALL THE DOCUMENTS HAVE BEEN FORWARDED AS INSTRUCTED MORE THAN 8 WEEKS AGO. RECEIVED AN SMS TO CHECK THE EMAIL FOR A MESSAGE ON THE STATUS. NO EMAIL RECEIVED. THE SMS STATED THAT THIS COULD ALSO BE CHECKED ON THE WEBSITE www.giftredemptionsupport.com NO SUCH SITE ACCESSIBLE.

I Uttam Kumar Ray have purchased hp Compaq CQ60-104TU Note Book PC ( Part no. FY954PA#ACJ, SN: (S) 2CE8350KKT) on 28- 12-08.after that i have sent a demand draft of rs 1299/- with all the formalities at hp redemption cell, 1st floor, A-2, OKHLA INDUSTRIAL AREA, PHASE 1, NEW DELHI ON 12.01.09. but i have not recieved any information regarding gift of kodak camera. my redemption code is XKL8UPW7HO and my email address is [protected]@yahoo.com. My contact no is [protected]. please reply as soon as possible

Dharmik Ishwarlal Makwana
21, Shramniketan Society,
Jail Road,
Bhavnagar-364001
Gujarat
29th march 2009
Phone: [protected]
To,
The Manager,
Hewelett Packard India Sales PVT. LTD

Ref: - Repairing Of Business Notebook HP-530 bearing
Product no H-530FFU/GN-797AA &
SR. No: - CND 7411KDR
Complain no: - [protected]
Reference id: - CCHSAP200956
Dear Sir,
This is to inform you that I am a student of Mechanical Engineering and studying at Shram Sadhna College of Engineering & Technology, Bhambori, Jalgoon, Maharashtra. I could not afford your product being a lower middle class family but I have to procure it, as per rules and regulation of college (if not I could not get admission). It was allotted on 3 Number 2007 @ Rs 38000/-
On 15th Feb 09, I was working on notebook with battery mode, after 1.5 Hour message flickered on screen showing low Battery. I have to charge the battery, so to charge the battery I had inserted plug of charger and “Switched on” power, Immediately laptop screen visuals was blank (disappear). i.e. it was not working. I realize that some problem has occurred to laptop and I kept it as it is.
Then I have contacted to the HP customer care on toll free no: -[protected] and informed about the matter as stated above. As per instruction of service center I went to Xcort Micro System Ahmedabad on 24th Feb.2009 for detail diagnosis. Details of visit at Xcort Micro System Ahmedabad are as under.
Visited at 12:30 pm date:[protected].
1. Filled up information pertaining to customer in service call report.
2. Laptop was handed over to service center technician and informed him full details about how & when it was failed to working.
3. Service center technician had with draw charger pin from Compaq laptop and inserted it to HP notebook to check the problem fan was started then immediately “burning issue” occurred. I instructed to technician to switch off power.
4. Burning issue was not occurred at the time of notebook failure on date: - 15 Feb. 2009 at my residence.
5. Technician then asked me to keep notebook at service center to check it thoroughly and will inform according after submitting my notebook at service center.
6. Feed back information was not provided till 4 days.
7. Then I contacted to service center after 4 days. Madam (Xcort Micro system) informed that service engineer is on leave. When ever service engineer will resume his duty, we will inform you. Even though I did not get any information from service center (5 days passed).
8. After 5 days I again phoned to service center and Madam (Xcort Micro system) informed that your notebook’s motherboard & processor are under warranty period and we will replace it.
9. After 15 days again I phoned to service center and Madam (Xcort Micro system) informed that your notebook’s motherboard & processor are not under warranty and repairing cost would be around Rs. 35000/- We (service center) have dispatched quotation already to you. I have not received quotation till today.
In this context I would like to bring your kind attention that
1. Service center are not providing proper information to the customer.
2. Burning issue caused at service center. In presence of my self and I have instructed to technician to switch off the power.
3. Once informed by madam that your notebook's processor & motherboard are under warranty period and same has been denied after 15 days. It is erroneous.
4. I have availed notebook @ 38000/- (approx) and service center quoted orally Rs. 35000/- (approx) for repairing. This is ridiculous. How is it possible?
5. Repairing cost quoted Rs. 35000/- (approx) is not affordable to me being a lower middle class family. I have procured notebook from my father’s hard earned money. This is true fact.
6. Regarding the repairing of my notebook please investigate the problem thoroughly of service center through your skilled engineer Please.

Looking to the matter. Sir, I request you to replace or repair my notebook at free off cost and be obliged.

Thanking you

Yours Faithfully

Dharmik Makwana

i tried to ring so many time to HP customer care. but have to repeate the same thing over and over again. nobody doesnt really wanna help. its a problem when tried to connect the USB modem to notebook.
first i though its something to do with the windows system but after i check with 3 company ( my mobile broadband service co.) they said its not a windows problem and its a problem with the notebook. really disaponted after buying a new laptop not even 3 months.
tried of calling. never thought a famous brand like HP having this much bad service for the customers.

Coplaint,
I Bookd at least 20 times at the ganga maa chamunda agency kasganj (kanshiram nagar)& for times by tomo gas but till date I not recived filld cyll. Iast 7 months. my consumer N0. 602885 residenve Ismail pur road kasganj & Mobile no. is [protected]
I request to you pls take action & solved my problum.
thanks 20.04.2009

Sir
Purchase COMPAQ CQ40-144TU from R.M.INFOTECH - RAJKOT Ph. No.[protected]/3046005 in 15th jan'09, at that time one scheme running of purchase of every lebtop of HP get on DVD & SOUND SYSTEM (PHILIPS) FREE after send some amt. draf to co. that i am allready send, after some time i received mail from co. you will received your gift within 2-3 weeks, BUT EVEN AFTER 2-3 MONTH I AM NOT RECEIVED THAT GIFT, so ple... ple... help me in that.. some mail that i am received and send to co. as under...

Thanks
Vipul Raja - Rajkot
[protected]@hotmail.com
[protected]




[protected][protected][protected][protected]
From: [protected]@hotmail.com
To: [protected]@solutions-intg.com
Subject: FW: Acknowledgement Mail - Compaq Presario Notebook Offer - Ref. ID - [ 574018 ]
Date: Sun, 19 Apr 2009 18:36:41 +0000

Dear Sir

Still i am not received my dvd and sound system of philps, purchase compaq laptop dt.15th jan'09 so its nr. about more then 3month, at that time your dealer said that within 3 or 4 week you will received your gift but now its 3 or 4 month over still i am not received it...?
Wating for gift with your every mail you said that 2-3 weeks but when i again send mail your ans.. same 2-3 weeks now i am wating when your 2-3 weeks over...

ple. send my gift as early as possible...


Thanks
Raja Vipul
"Shree Ram Niwas"
42.Prahalad plot,
Nr.chabutra Chowk,
Rajkot - 360001
Mob. No.[protected]



[protected][protected][protected][protected]

From: [protected]@solutions-intg.com
To: [protected]@hotmail.com
Subject: RE: Acknowledgement Mail - Compaq Presario Notebook Offer - Ref. ID - [ 574018 ]
Date: Sat, 28 Mar 2009 15:42:56 +0530



Dear Customer,



With reference to your mail we would like to inform you that the delivery of free gift would take another 2-3 weeks from now.



We would ensure a speedy dispatch of your free gift.



Please feel free to write us for further clarifications.



HP Redemptions

S O L U T I O N S | D I G I T A S

1st Floor, A - 2, Okhla Phase 1 | New Delhi - 110020 | India

Office: +[protected] | Email: [protected]@digitas.com

www.digitas.in



Solutions I Digitas is India and South-East Asia’s leading marketing services and digital marketing agency, helping the world's biggest brands develop, engage and profit from building profitable relationships with their customers. The Agency pairs marketing, technology, creativity, imagination, analytics and media to ignite emotional bonds between people and brands.



Members of the Paris-based Publicis Groupe S.A. (Euronext Paris: FR[protected], NYSE: PUB), the world's fourth largest communications group and second largest media counsel and buying group.



The information in this email and subsequent attachments may contain legally privileged, proprietary and confidential information that is intended for a particular recipient. If you are not the intended recipient, you are hereby notified that any disclosure, copying, distribution, retention or use of the contents of this email information is prohibited. When addressed to Digitas clients or vendors, any information contained in this email is subject to the terms and conditions in the governing contract. If you have received this email in error, please immediately notify us by telephone or by return email, and delete the email.


[protected][protected][protected][protected]

From: Raja Vipul [mailto:[protected]@hotmail.com]
Sent: Thursday, March 26, 2009 10:21 PM
To: [protected]@solutions-intg.com
Subject: RE: Acknowledgement Mail - Compaq Presario Notebook Offer - Ref. ID - [ 574018 ]



Sir
Still not received DVD / SOUND SYSTEM (PHILIPS) wating for the same. Wating for the same and your positive reply.


Thanks
Raja Vipul - Rajkot
[protected]


> From: [protected]@solutions-intg.com
> To: [protected]@hotmail.com
> Subject: Acknowledgement Mail - Compaq Presario Notebook Offer - Ref. ID - [ 574018 ]
> Date: Fri, 6 Mar 2009 22:45:34 +0530
>
>
> Dear Sir/Madam,
>
> Thank You for choosing Compaq Presario Notebook.
>
> We would like to inform you that we have received your claim documents under the "The Big Compaq Offer".
>
> We are in the process of validating your claim and once approved your free gift will be dispatched. In case of any deficit in the claim documents, we will inform you over mail or phone.
>
> Kindly allow 6 weeks from the date of hardcopy of documents receipt for processing of your claim.
>
> Your Product Serial No - CND8401BL1
>
> Assuring the best of our attention & services at all times.
>
> Thanks & Regards,
> HP Redemption Cell
> Phone[protected] Lines)


[protected][protected][protected][protected]

> From: [protected]@solutions-intg.com
> To: [protected]@hotmail.com
> Subject: Acknowledgement Mail - Compaq Presario Notebook Offer - Ref. ID - [ 574018 ]
> Date: Fri, 6 Mar 2009 22:45:34 +0530
>
>
> Dear Sir/Madam,
>
> Thank You for choosing Compaq Presario Notebook.
>
> We would like to inform you that we have received your claim documents under the "The Big Compaq Offer".
>
> We are in the process of validating your claim and once approved your free gift will be dispatched. In case of any deficit in the claim documents, we will inform you over mail or phone.
>
> Kindly allow 6 weeks from the date of hardcopy of documents receipt for processing of your claim.
>
> Your Product Serial No - CND8401BL1
>
> Assuring the best of our attention & services at all times.
>
> Thanks & Regards,
> HP Redemption Cell
> Phone[protected] Lines)
The new Windows Live Messenger. You don’t want to miss this.



[protected][protected][protected][protected]
So many new options, so little time.

I HAVE A HP 1035 DVD WRITER.I BOUGHT IT ONE YEAR AGO. IN ONE YEAR IT REPAIR BY HP ONE TIME.BUT IT NOT OK.IT CREAT PROBLEM AGAIN.IT IS TOTALLY DAMAGE AND MY WARRANTY ALL READY END.NOW I DON, T KNOW WHERE IT SERVICE CENTER AND IT IS REPAIRABLE OR NOT .

I have already send several mail to that HP company.
but every time they send me such type of mail reply.
but i already discuss with Nigam computer, where i purchased.
he claiming that it is original one and suggest me to file a case against hp in consumer court.
That's a mail copy from hp redemption cell.
I have also send mail to Bhubaneswar HP area manager, but not responding.

From: "Vig, Bharti" <bharti.[protected]@hp.com>
To: "gourhari.[protected]@yahoo.com" <gourhari.[protected]@yahoo.com>
Sent: Friday, 17 April, 2009 9:50:39 AM
Subject: CCHSAP204006

Dear Sir,



With reference to your mail, I would like to inform you that we have received the Xerox of bar coded sticker not the original one.



As per the Terms & Conditions mentioned on the website, the Original bar Coded Serial Number sticker are mandatory for claiming the offer.



We are unable to process the claim basis the Xerox sticker & we apologize for the same.



Please feel free to write us for further clarifications.

Thanks & Regards,
Bharti Vig
Hewlett Packard India Limited (HP CCHS)
Email: bharti.[protected]@hp.com

[protected][protected][protected][protected][protected][protected][protected][pr...⇄

Complaint Details: CCHSAP204006

Customer Name : Mr Gourhari Dehury

Address : Plot no-!07, Satyanagar, Bhubaneswar, OR, 751007, India

Telephone No : +91 [protected] Alternate No : +91 [protected]

Email : gourhari.[protected]@yahoo.com Fax No : +91 [protected]

HP Ref. / ID No : Redemption code - ZOAYGP29DB

Product Model : HP LJ P1008

Serial No :

Description of Complaint :

(Click on Preview for a full page view of the details) * Respected sir,

I have purchased a HP LaserJet P1008, from dealer, Nigam com tech & service Pvt Ltd, Saheed nagar on dated 20.01.2009. As per term and condition of company one toner is to be provided with the above model within the fixed cost as free gift after sending the bar-code along with bank draft worth of Rs 250/- drawn in favors above company which i have followed and send as per term and condition with invoice but now the company is cheated with a plea that the bar-code send by the procedure through the above dealer of saheed Nagar, BBSR is a duplicate.So now i am bound to give a F.I.R at saheed Nagar police station and going to file a consumer case against both the dealer & company for which you will be remain held responsible for my mental strain, waste of time and the total cost of the above case.



My Return Document Ref No- SID 577942

Bank draft on dated-04.02.2009

Return Document on - 13.03.2009

I send my claim document as per term &condition on - 04.02.2009

My Redemption code - ZOAYGP29DB







Thanking You,

Regards,

Gourhari Dehury.

Mob No: +91 [protected]; +91 [protected]

Thats the claim i have already done but not reponds Hp manager sir.

For claim of HP LaserJet P1008 Toner
...
Gourhari Dehury <gourhari.[protected]@yahoo.com>
...
ViewThursday, 26 March, 2009 11:42:04 PM
To:[protected]@hp.com


Respected sir,
I have purchased a HP LaserJet P1008, from dealer, Nigam com tech & service Pvt Ltd, Saheed nagar on dated 20.01.2009. As per term and condition of company one toner is to be provided with the above model within the fixed cost as free gift after sending the bar-code along with bank draft worth of Rs 250/- drawn in favors above company which i have followed and send as per term and condition with invoice but now the company is cheated with a plea that the bar-code send by the procedure through the above dealer of saheed Nagar, BBSR is a duplicate.So now i am bound to give a F.I.R at saheed Nagar police station and going to file a consumer case against both the dealer & company for which you will be remain held responsible for my mental strain, waste of time and the total cost of the above case.

My Return Document Ref No- SID 577942
Bank draft on dated-04.02.2009
Return Document on - 13.03.2009
I send my claim document as per term &condition on - 04.02.2009
My Redemption code - ZOAYGP29DB



Thanking You,
Regards,
Gourhari Dehury.
Mob No: +91 [protected]; +91 [protected]

HP Pavilion dv6000 series laptop have similar problems (start up problems) world over, its simply because of a major manufacturing defect by HP. You can visit this http://forums13.itrc.hp.com/service/forums/questionanswer.do?admit=[protected]+[...⇄ or search " start up problem for laptop" on Google and see the first result, you can read the horrible experience people having world over with this faulty laptop.They will charge you for motherboard replacement on repair but problem will persist.so people who are suffering like me from the same problems can group together and go to the consumer court for the compensation.please contact me on [protected]@in.com, so we can proceed further.Or atleast we can force HP to repair their Faulty product free of cost.Thanks and beware of HP products and services in future which are WORST for sure.NEVER BUY A HP PRODUCT AGAIN.

Sir,
I purchased Hp compaq laptop on date 31st Dec 2008 as per the offer I deserve to get free kodak digital camera, even I received the mail after sending DD worth rs. 1499 but till the date I have not received camera, kindly send me as soon as possible. My parent are also worry of this if this matter ll not taken seriously I ll have to go to consumer forum and report a case against Hp compaq. My address is given below kindly send my gift as soon as possible.
Sanjay Nahak
c/o Meditrack
medical complex
Telipara
bilaspur
Chhattisgarh
cell no. [protected]

DEAR SIR/MADAM,

WE CALLED SEVERAL TIMES YOUR SERVICE CENTER BUT NO IS HELPFUL, WE WERE ALOS TOLD THEY WILL SEND LINK BUT NEVER GOT.

WE BOUGHT HP 2015P DN PRINTER BUT IS NOT WORKING ON VISTA PROGRAMME, KINDLY HELP US WHERE AND HOW TO LOAD DRIVERS, AS THRU CD IT IS NOT WORKING.

YOU IMMEDIATE REPLY WOUDL BE HIGHLY APPRECIATED.

BEST REGARDS.

RASHID SURMA

I had Purchased a Hp Leptop DV- 6907 TX, S.No. CNF 8271 QX7 from M/s Shri Sai Computer Garage 103, Akash Deep Complex, P.L. Sharma Road, Meerut.on 31.01.2009 with offering a gift as a kodak camera. since, no affosaid gift has been recieved to me. I have also send the bank draft no. 697562 dated[protected] for Rs 1299/- on 10.09.2009 to Hp Redmption Cell 1st Floor, A-2, Okhla Industrrial Area, Phase 1, New Delhi. also i alloted redemption no HDZENZMIAR on[protected]. i requestd to u please inform in Repect of my gifft kodak camera thru email immediatly.

Tthank's

Sir
HP Redemption Cell informed me on 7/2/2009 that they need 6 weeks from the date of 'hardcopy of documents receipt' for processing of my claim. Though I sent hardcopy of documents on 1.1.2009 by speedpost nothing reached me from their end till date.
Baibhab Chatterjee

[from HP Redemption Cell <[protected]@solutions-intg.com>
reply-to [protected]@solutions-intg.com
to "baibhab.[protected]@gmail.com" <baibhab.[protected]@gmail.com>
date Sat, Feb 7, 2009 at 2:01 PM
subject Acknowledgement Mail - Compaq Presario Notebook Offer - Ref. ID - [ 551685 ]

Dear Sir/Madam,

Thank You for choosing Compaq Presario Notebook.

We would like to inform you that we have received your claim documents under the "The Big Compaq Offer".

We are in the process of validating your claim and once approved your free gift will be dispatched. In case of any deficit in the claim documents, we will inform you over mail or phone.

Kindly allow 6 weeks from the date of hardcopy of documents receipt for processing of your claim.

Your Product Serial No - CND8361LLQ

Assuring the best of our attention & services at all times.

Thanks & Regards,
HP Redemption Cell
Phone[protected] Lines)]

would like to share my experience with HP service and sales.

Enn & Ess Corporation.
Hewlett-Packard India Sales Pvt. Ltd.
#777E, 1st Floor, 100ft Road
Opp. New Horizon School, Indiranagar, HAL II Stage.

i own a compaq laptop, one fine day my laptop was not powering on, after so many attempts i thought there would be some problem with my lap and decided to take my laptop to the above service centre on January 8th. They told my laptop have a motheroard problem and they need to replace. As i had replaced my mother board 7 months back i had warranty and told to do the same .

After 2 days i receieved a sms from ho saying they dont have the stock with them, and it would be done in one week, as 2 weeks i thought i will give a call to ho service center, they told that the part is not available in the entire country. It was very hard for me to digest this thing. i could not wait longer because as i am travelling out of india on feb second week, and i need to take the lap, i decided to call again, this time they told the same excuse part is not available in the entire country, so i told them to get me connected to the manager. The call got forwarded to manager and he they had a logistics problem by january month they are able to deliver the lap. As it became february i asked about the status and they had same excuse, even i met them in person.

Finally by february 4rth i got a call that my laptop is ready, but it was followed by another call saying that there was problem with the keyboard( some keys are not working). I was so frustrated, so i went to the service center and met the service engineer in person, he showed me that the keyboard was not working. Before giving the laptop there was no problem with the keyboard and i understood that they wanted some monye because they had given free mother board replacement for me. They aslo told that keyboard part is not available in stock and it would take one more week for that, as i had to leave withing two days and i have been continously informing them that i need to get my lap before feb 9th, they are again delaying it by one week. i got really angry at their service and told then i need to meet the area manager. Although his designation was an area manager he doesnt seem to fit for that role, he was very lousy. As my keyboard is not under warranty they told me they will send a quotation, and i must approve it
to get it done. i told that as am flying out of india in two days i cannot approve and i will give written consent for the same with my sign, they agreed for that and committed that the amount will only be given at the time of delivery at my home to my friend

As one week passed from abroad i told my friend to follow up on the laptop, as he did, they told that i need to approve the quotation, i got screwed up and called them from abroad and told i have written consent to manager and also told that i need to speak to that irresponsible person, Shivanand. As i spoke him he told he will the letter to the concerned department and make it as soon as possible. After 4 days my friend got a call that the laptop is ready and we should pick it up as they wont deliver as there was no warranty. They committed on delivering the thing and now change the plates. Again i called from US and asked then to deliver.

Its almost 1 month now, finally my friend got a call for picking up delivery, as he was out of home he asked the guy to deliver by 5.30pm, he told we wont deliver after 5.00pm. So finally i asked my cousin to go and collect the laptop from these hopeless people who dont keep their words.

Now when i try to connect the laptopn to my broad band at home, its not getting connected. As i checked the internet settings all the config parms are changed. I called HP service and descrsibed the problem, they told me i have to re-install my OS. What an excellent service centre the world renowed company has got?.

I am very disappointed with HP service and their service personnels, my kind advice is that please be beware of the Indiranagar HP service center, as they very unprofessional and never keep up their words. i had a goodwill for the company but now its gone because of this.

Now after using within 4 weeks my motherboard again got a problem, i dont understand what service is being done by them? please take neccessary action.

HP redemption gift not redeemed
I had purchased HP laptop in the month of jan 2009 which inturn i got a HP redemption gift...it was said to me tat in 6 weeks the gift will be delivered 2 me... but i has been nearly 2 and half months but havent recieved my gift... when ever i mail or call they said dont have stock take 2 -3 more weeks
Dont trust these ppl i.e solutions-intg.com

Provide the method to handle this

I have submitted a HP DVD WRITER BLACK for servicing(Read and Write Problem) to SECURE COMPUTER SERVICES and SOLUTION (33, Chittaranjan Avenue, Base Ment, Kolkata-700012) at 10/02/2009.In the Complain Memo its written that it will take minimum of 15 days to repair the product.But its now since 2 months have passed away, I haven't got my product back.Every time I call them to know the status and their reply is within the next week the product will be returned back and now like this way 2 months have gone.Now I don't know whether I am going to get my product back or not.

That's the reason I have to inform Consumer Forum at last and hope appropriate steps will be taken, so that I cant get my product as soon a s possible.

THANK YOU

hi im saranya, im working in HP. few ago one person his name is Benard he is send sum msg to me through my official mail id, but i ignore it. but he msg and called my number also, im married girl. but he is called and talk with bad words, i very feel about it, pls i want the full details about the person pls help me ...
his number is-[protected]
his mail [protected]@yahoo.com
pls take sum action and help me...
im waiting for urs reply
Thanks&Regards,
Saranya V.

i had bought a hp pavilion special edition laptop serial no 2CE8130SY5 from USA a year ago. recently i faced hardware problems in my laptop. the customer care said that my laptop wasn't covered under international warranty i would have to buy that. So i bought a international warranty from the hp website n got my laptop registered for international warranty after paying 190$. now the customer care says that they do not support my laptop model in India n they cannot manage its replacement parts in India, while the USA customer care says that Indian counterpart of hp must honor that warranty.
my question is how could hp offer international warranty when their indian counterpart are not ready to honor the warranty. also the authorized dealer is ready to repair my laptop if i pay for the spare parts. if the shop can manage spare parts why cannot hp manage it? after all its their headache as to where to manage the parts from.

Dated : 3rd April’ 2009
Dear Sir/Madam,
Greetings.
This is to complain regarding Services Denied by your Authorized Service Center at Kota (Raj.). And we are forced to accept that, NO services are available on HP Printers from company, after Expiry of warranty, in Kota (Rajasthan).
HP Official service center at KOTA M/s. Computer Troubleshooters, Kotri Circle, Kota has refused to give any Services.
Sir, Then where to go for Repairs?
OUR PRODUCT DETAIL IS : hp officejet 5510 series all-in-one Q3435A (Serial No. : MY49BG20F6)
Customer care Toll Free [protected] Feels sad of not having any solution for same and advice to move my printer to nearest service center at Jaipur (300 km.) OR get satisfied with Open Market Repairs.
Company is Happy to Sell, without any after sales services. You are left to Dispose off Your Machine to open market repairs OR put it in to the nearest River to get rid of it.
NO ONE SHOULD BUY AN HP PRODUCT IN A CITY LIKE KOTA (RAJASTHAN), INDIA, WHERE COMPANY IS LEAST BOTHERED TO PROVIDE SERVICE, AFTER WARRENTY EXPIRES.
Desperation is what makes me say this, after talking to hp toll free customer care Or wait for 1 year to have a service center shortly in your city.
Thanking You.
Best Regards,

For Astha Technocrates
(Sandeep Gupta) Director
F-36, Chambal Ind. Area, Opp. M.M. Ltd.,
KOTA – 324 003, (Rajasthan), INDIA.
Ph : +[protected]
Cell : +[protected] / [protected]
Mail to :- <[protected]@acidslurry.com; [protected]@bsnl.in; [protected]@kappa.net>
Website : www.acidslurry.com