Dear Sir,
I have purchase laptop on 4/12/2006, From Nagpur, on 25/11/2008, i have face problem in its Mother Board. Tho I have extended warenty up to add. 2 Years.
I had put my laptop at HP Service center at Sakinaka mumbai on26.11.2008, case Id no=[protected]. But after waiting 1.5 month, i have't receive +ve response from your end.
Then i have transfer to Pune on 1.1.09 I have put my laptop to HP Service center Pune"Simceptc Computronics ptv ltd"(HP Compaq authorised service center", Add=" sai prasad 6 floor, shila vihar colony, paud rd.Pune paud fata. opp to planat ford, pune 411038". on 3.1.08 Case ID No=[protected].
But still from 3 month i am wating for part of my laptop.
Please take strich action against this issue.
Wating for positive respons from your end,
Your faith fyll customer
Sachin Wadatkar
Mob-[protected]
S & A — Brand New Laptop - HP
Hi,This is in regards to a new HP Laptop I bought from a reseller in Noida, India worth 45000/- INR. After working on it for 5 days, it started hanging up and as suggested by HP Customer Care, I had to submit the machine to Elite Business Machines, which is an authorized service center for HP. After 12 days of my daily up and downs, I finally got my new machine back with a new Hard disk.
Again for the next 2 days it works fine and after that the same problem comes up, Now when I go this Elite Business center, they again say that the Laptop should be given to them and they will revert back to me. This time I told them, I cannot do that as my work is suffering and I may end up losing my job. But no use, so again they take the Laptop and give me Job card. I tried to go the HP center in Okhla Estate, over there also the same scene, one Ms. Banerjee, requests me that they will make sure that I get a new one by evening. But which evening I am not sure,
Please help,
Jatin