[Resolved]  Hp — HIGHLY IRRESPONSIBLE BEHAVIOR BY HP SERVICE CENTER

What exactly is your problem with it miss/mrs pushpa?

Hewlett-Packard — no response (monitor)

complai doc. no : CA0982743
Complain date: 17/08/010
complain type : warranty
Login by toll free no (Hewlett-Packard/compac)
very faid by local service center
resulte : no respond
orwarded message[protected]
From: HP HOME PC SUPPORT <[protected]@redington.co.in>
Date: Aug 18, 2010 1:19 PM
Subject: RE: Case id:CA0982743
To: santosh patra <tulsi.[protected]@gmail.com>

(feed back from hp)
Dear Mr. Patra,



Thank you for contacting HP Home PC Support.



This is to inform you that you will get a replacement of new TFT within 15-20 working days.



Thank you and have a nice day.

Regards

Pradyut Kumar Das

Hp Home PC Support

Toll Free: [protected] | Toll:[protected] | Local (Prefix area code[protected]

Email Support: Presario: presario-help.[protected]@hp.com |Pavilion: pavilion-help.[protected]@hp.com

Web Support: www.hp.com/support/india

Hours of operation: 09:00 AM – 09:00 PM, Monday to Saturday

HP — I got a mail from this company that my email was selected for draw.

I have received a mail from Hewlett-packard saying that I have won a lucky draw of 1 million british pounds.They had asked my personal information.I replied to their mail .Now I suspect that it was a fraud one.I suspect that they
may use my information for wrong cause.So i have launched this complaint. Please verify this and give me the corrext info to my maild id: grandhi.[protected]@gmail.com

HP — no gas booking at phone & no home delivery

dear sir,
hp services pvt ltd.
India
sir shivam gas agency distance from gas goddam near 8 km . and our resident distance again 1 km. if we call at shivam gas agency for gases booking he told to us that come for booking. but near 100 meters resident people call they give him phone booking service and home delivery.
why they not give for us this type services their is two type services.


pleases improve your image


Regads
Ravindar Singh Rathore
chandeep colony
near doordarshan Kendra
badaun road
kandharpur
bareilly
mob:-[protected]

i have purchased Hp mini notebook on 25th jan 10 and soon i getting problems in it. In the month of September, it start giving me problems. I submitted it to HP SERVICE CENTER, Gopal tower, Jaipur but they Did not gave me response at all... they submitted my laptop but did not turn me up even a single time...everytime i called up and they used to say ur laptop part is avaited...it will come by tomorrw but there tomorrow never come.. Today is 11th of Oct. but still i did not get my laptop. really, i m fed up of it and if i dnt get my laptop in 2 days. i will take legal action...i will sue them in Consumer Court.

HP — Non function PC

Complain lodged with HP on 10th Oct2010. Vide Case ID no: CA1010991. They only call over phone to resolve the issue. So far they have not attended to it. PC is now non operative. This short of services never expected from HP.

HP — Frequent problems in parts.

I bought my hp pavillion dv6000 series laptop in Aug,2009, with 1 year warranty. I bought it for Rs. 56,000 from DD peripherals,Begusarai (BIHAR). Begining from the 1st month of its usage i have had problems in almost every part of it. I got its warranty extended for further 2 years. Till now the following parts have been replaced.
1) Power adaptor
2) Disk drive
3) Mother board
4) Cooling fan
5) Heat sink
I have to visit service center every 2-3 month. Sometimes they say its OS problem, then after going 2-3 times when I insist them to check it once again. Then they order 1 part and after some time another part goes wrong. I am a college student. I am fed up of changing every part now and then and doing to and fro from service center to college. I have still 9 months of warranty left. I want my laptop to be replaced with a new one.

HP — TRANSFER OF HP GAS CONNECTION

Dear Sir,

I have recently been transferred from Indore to Kolkata and my consumer number is 631816. I have approached HP ROSE FLAME GAS AGENCY with necessary documents many times but every time they are giving excuses. Today they are running short of regulators and i am suffering alot as I have 9 months old kid. So kindly do the neeedful

shahjahan.a — bad service

sir/madam this is to inform you that the service provision give by your employee is too ba dthey have not done it properly.they does not installed it,till now i never get my broadband connection get readybut i am paying for not using the same.i think you will take necessary action on it.this complaint is bbeen frwd to CENTRAL MINISTER FOR COMMUNICATION.CGM,GM.(chennai )By A.SHAJAHAN .EDITER .Makkal Report News paper

HP — HP Deskjet Printer D1600 unserviceable within the warranty period

Dear Sir,

I am Prashant Agrawal & I had purchased a HP deskjet printer D1600 in the month of May 2010 from Mumbai. The printer however, is unserviceable since the time of purchase and despite using new cartridges always shows ink levels to be low.

My contact details are as under: -
Cell No. [protected], Tele No.[protected], email address [protected]@yahoo.com.

You are requested to take necessary action at the earlist.

Thanking you,
Yours faithfully,
Prashant

HP — Not received the promotional gift

I have purchased a HP original Ink. There was a promotional scheme mentioned on the wraper of the cartridge. "WIN EXCITING GIFT WITH EVERY PURCHASE". By registering the 20 digit code found on the cartridge pack on www.hp.com/in/ink.

I have also registered the same on 19.07.2010 and won a HP Printer F4488 AIO. I have also written a letter on 31.08.2010 to "[protected]@hporiginalrewards.com" which is official ID for the rewards and got a reply that it is in proccess and iI will get my gift award within a week. But till date I have not recieved the same.

Now I writting for my winnig award to them but getting no reply from there side.

Please suggest what to do.

HP — customer care and phone system is very bad...

Dear Sir,
M/s Kalyan Gas Agency opposite Bus Stand Pandari has a agency of HP gas riffile but his customer care and phone system is very bad...
many times call on hp gas booking but not response. HPCL has not provided on line gas booking system at Raipur till date through internet. Please inform us to how can we book for riffile.

hello sir/mam
I purchased a Notebook HP Mini 210-2010TU from Gadgets & Gizmos HP World, Great India Place, Noida, U.P.

They Offer me a scheme of Adidas gift voucher worth Rs. 2000 But they mention the wrong date on notice board of availability of scheme.

This scheme was available only for notebooks, those purchased from 8th october 2010 to 10th november 2010 but the store manager mentioned that scheme has extended to 14th november 2010 and selling the notebook to many customer.

But this scheme was not extended to 14th november and i taken this notebook only due to this scheme availiability.

so i requested to you please take necessary action against this wrong activity by store manager Mr. Pawan.

Ankur Singh
[protected]

HP — Issue getting free gifts from HP after buying a Compaq laptop

I had purchased one Compaq Presario laptop CQ42-176 TU from Perfect computer solutions,Bellandur,Bangalore dt. 13/11/2010,as per the scheme for Festival offer. According to the owner Mr Vinod, the free gift item i.e. Adidas gift voucher of Rs. 2000/- was to be sent to us directly by the HP India by post within a few days after registrating on their site. I have registrated with number 2252993 and then sent all valid documents.

After 10 days of follow up, HP people replied that their offer was only till 10thNov while the Distributor claimed that it was till 15thNov. The same is yet to be received and sorry to say that the after sales queries/concern are no matter for them. They are not even helping to charge the distributor if he is selling the products beyond the scheme claiming that it's in the scheme and they are not at all updating on the HP site till when their offer is valid. As this information is only known to the distributors, together the company; they are making people buy their product and not at all sending the gifts telling some or other stupid excuse like this. For sure, I'll have all my relatives and friends aware of this fact and ask them instead to buy Sony laptops.

HP — hp redemption offers

i have got a laptop of hp on 5'th nov'10 from HP World-UPTEC,Vinayak Complex Civil-lines by the name Of my sister Aastha Gupta for which i was told that sending the invoice of the laptop and bar code printed on the box will produce either an adidas voucher or titan gift voucher worth rs 2000.I had send the documents on 19.11.10,by speed post tohp redemption cell nehru place new delhi,but neither i'd got any confirmation of receiving the documents neither i'd got any mail from hp regarding my gift voucher i'd tried many a time to contact hp redemption cell but no result was produced so i just request to look into the matter to avoid befooling of customers by such type of frowdery.

Hi, i had a really horrrid time today. I made 5 calls in all to HP taking over 45 minutes. When told of my issue, i was directed to 30306363, when i called the later i was directed to [protected]. When i called the latter i was again given the 30306363. My god ! I have what i think is a simple problem,

Photosmart 7830 bought in Indonesia, i want to do the 'localisation' bit. But replacement cartridges and service my printer. Who can help ??

Hi, My Name is Vinod

I purchased HP cq40-616TU - compaq NOtebook Laptop the serial number is cnd 9381QG4 on 27 Feb 2010.
last month I started facing problem with Wify connectivty and some other issues related, so I contacted
HP and they told me this laptop is not under warranty . 5 day back the laptop warranty is over. so this loptop is not under warranty.
As per my bill till date 27rd Feb 2011 laptop is under warranty.

Services Center address:

Hewlett-Packard India Sales Pvt. Ltd.
Dega Towers, 1st Floor
6-3-1085/D, Rajbhavan Road
Somajiguda
Hyderabad - 500 016


Purchase shop Address:
Divya Gold Tech
306 Adarsh Complex 3, Wazirpur, Delhi

Services Center provided number;
HYDR[protected]

HP — i want to confirm this company fake r wat..?

Sir, I have recieved a mail from above mention company that I have won a lottery of 1000000.00 pound. So Sir please tell me that is this lottery was true or false , and what to do. The details of this mail is, Hewlett-Packard PO package 1010,Liverpool L70 1NL,United Kingdom. Batch number....XYL/[protected]/05 Ref number..24/00319/1PD Dear Winner, We are pleased to inform you of the result of the just concluded draws held on the(31st of October, 2010} by Hewlett-Packard in conjunction with With Google Incorpration and Ipod Worldwide Promotion and Microsoft Incorporation. Your email was amongst the 20 Lucky winners who won £1,000,000.00{One Million Great Britain Pounds} each in the Hewlett-Packard {Microsoft} 2010 Online Promo. This draw is being organized to create and improve a larger awareness record for internet user’s worldwide. However the results were released on the {2nd November, 2010} and your email was attached to ticket number (7PWYZ2008) and ballot number (BT: 12052008/20) The online draws was conducted by a random selection of email addresses from an exclusive list of 29,031,643 E-mail addresses of individuals and corporate bodies picked by an advanced automated random computer search from the internet. However, no tickets were sold but all email addresses were assigned to different ticket numbers for representation and privacy. The selection process was carried out through random selection in our computerized email selection machine (TOPAZ).This Lottery is approved by the British Gaming Board and additionally licensed by the The International Association of Gaming Regulators (IAGR).This lottery is the 3rd of its kind and we intend to sensitize the public. To start the claim processing of your prize you are to contact the Online Co-ordinator and provide him with the subsequent information’s as stated below, so we can proceed with the verification and clearance process of your file. APPLICATION FOR PAYMENT: 1 Full Name 2 Home Address 3 Sex 4 Age 5 Marital Status 6 Occupation 7 E-mail 8 Telephone Number 9 Nationality 10 Country 11 Hobby 12 Batch Number 13 Reference Number 14 Next of Kin 15 Date Received Winning Notification 16 Official Comment MR.DAVID HENRY EMAIL: [protected]@live.com TEL:+[protected] FAX:+[protected] *You are advised to forward these information’s as soon as possible to enable us attend to your file. This email is registered and sent only to a certified Hewlett-Packard {Microsoft} Promo winner. You are to keep this award strictly from public notice until your claim has been processed and your cash remitted to you. This is part of our security protocol to avoid issues of friends or relatives trying to claim a prize on the rightful winner's behalf. Our special thanks and gratitude to Bill Gates and associates. Accept our hearty congratulations once again. Yours Faithfully, Stacy Jefferson Head of Council/Verifications Dept.

I Have all in one printer model Desk-jet F370 today i gave it for repair due to non recognizing the cartridge.They have charged me Rs.300 for service and Rs.850 for changing the carige.in presence of repairman it was working but when i connected to my pc its showing same problem as before.
I am living in Aligarh UP India.
Service Center is Center point Mariss tower first flour.Phon:[protected]
my contact number is [protected] Abdul is my name.

HP — MONITOR

My HP Monitor w1907 lost its display about 45 days ago so I immediately called up the service center, Redington India Ltd (based in Okhla), they replaced the power board but the problem persisted.After many complaints and phone calls, they changed the LCD panel too.Also I got to know that all parts are refurbished and not new. Now after all these days, after multiple replacement of parts, the company has decided to give me a royal ignore. I think they they are waiting for the warranty period to get over. It's really pathetic how an international, well reputed company like HP is treating its customers. I sent an email to Neelam Dhawan, MD and yet no response. I had also written to the Director of the company but that too, garnered no results. Now I am stuck with a dead monitor which had cost me a bomb. Shame on you, HP!!