[Resolved]  Hp — HIGHLY IRRESPONSIBLE BEHAVIOR BY HP SERVICE CENTER

HP — Transfer of Gas connection

Respected sir, I am on recent transfer from mumbai to vadodara on 6 May 2011. I had transferred my HP LPG GAS connection from mumbai to vadodara on 5 may 2011. I had reported to dealer in Gujarat in area of sama, in vadodara named sachin . He troubled me every day saying you' ll get two days after and on 26 May 2011 he said i will not give you supply connection because you are not authorised here . I had visited many HP centres but nobody is ready to help me saying you are entitled only at sama dealer in vadodara area . Please be kind enough to help me in this regard

i also receive same email. how i proceed next or what to do ? guide me?

you Message recieved.
CONTACT IMMEDENETELY
The United Kingdom Investigation Bureau
On
JOHN HARRY (MANAGEMENT OFFICER Uk)
LONDON –GARY KINGSTON MD (LONDON LOTTARY DEVELOPMENT OFFICER, ICC)
Email. - [protected]@yahoo.in
INDIA – RAKESH KUMAR MD (INDIA LOTTARY DEVELOMENT OFFICER, ICC)
Email – [protected]@gmail.com
Mobile no [protected]
Tel: +[protected]
+[protected]
+[protected]
[protected]@ymail.com
ALERT
NOT RESPONSE OTHER EMAIL ADD. AND MOBILE NUMBER.

HP — against free gift

i have bought a note book on october and a free gift is ben given by the hp .i have subit all the details which is been necessary and then coustmer care call me and told me that your free gift is been sent within in 20 days .since no gift is been sent.and after 2 months again couster care call and check all the details given by me and agin told that your gift is being deliver in 20 days and agin no gift is sent by the company.

here is my document for HPdiwali offer

Registration code is - 2226413

customer name : Tarun singh

model : hp notebook pavilion dv6-3130TX

contact no [protected]

HP — theft of laptop

Myself Anupam Debnath my laptop has been theft during journey in train on 28/06/11 in train at around 2pm in kamrup express in between Alipurduar & Coochhihar. My laptop details are:
model: hp pavillion dv6-3123tx
serial no: INA045182
For any query plz call me at [protected].

HP — HP Everybody offer

i have purchased one desktop and applied for HP everybody offer, i have fullfilled all the necessary formalities. Later i received one mail in which my claim has been approved on[protected] and it was expected to receive the gift within 3 to 4 weeks, but till date the gift item has not been delivered.
. my Redemption code is 2803315 and Product serial number: 3CR0290CL6

Kindly take immediate steps for delivery of my gift items and let me know when it will be delivered.
thanks
Reyaz Ahmad

HP — Not provided with Restore DVD and Driver CD

Dear Sir,

1. I had purchased a Notebook (HP ProBook 4520s) on 07 Jul 11 with Product Serial 2CE1130VHM and Product ID XT988UT#ABA.

2. I Was not been provide with the Restore DVD and Driver CD by the retailer. On insisting for the same the retailer told me that HP does not provide the Restore DVD and Driver CD for any of the Notebook.

3. After that I called up HP Customer Care on 08 Jul 11 on[protected] and was provided with a case ID i.e. [protected] asking me to send the scanned copy of the invoice on the following email id's. On verification of the invoice we'll send the DVD and CD pack to your home address.

dhiraj.[protected]@hp.com
[protected]@hp.com

4. I followed their words and sent the scanned copy of the original invoice on 09 July 11 and got the below mentioned reply: -


from Verma, Dhiraj dhiraj.[protected]@hp.com
to Niraj Kumar <neeraj.[protected]@gmail.com>
cc "Kumar, Sumit" <[protected]@hp.com>
date Mon, Jul 11, 2011 at 11:42 AM
subject RE: CASE REFERENCE:[protected]
mailed-by hp.com
Important mainly because of your interaction with messages in the conversation.


Dear Sir,

Thanks for the response.

Provided POP is rejected due to below reason.

• Notebook is shipped to Out of Country but provided POP is local

We are unable to provide warranty for this unit. For further clarification please contact Dealer directly.

Regards,
Dhiraj Verma
Team Mentor Commercial Notebooks
HPGSC Bangalore . India
[protected][protected]

dhiraj.[protected]@hp.com


5. After getting this reply, again I called up HP Customer Care and again I was allotted with a new Case ID i.e. [protected], as it was asked earlier this time also I was asked to sent the scanned copy of the original invoice to them. I followed their words again and this time also I got the same same reply as follows: -


from Kumar, Sumit [protected]@hp.com
to Niraj Kumar <neeraj.[protected]@gmail.com>
cc "Verma, Dhiraj" <dhiraj.[protected]@hp.com>
date Wed, Jul 13, 2011 at 9:35 AM
subject RE: Case Id [protected] !!!!
mailed-by hp.com
Important mainly because it was sent directly to you.

Hi Niraj,

Thanks for the response.

Provided POP is rejected due to below reason.

Notebook is shipped to Out of Country but provided POP is local

We are unable to provide warranty for this unit. For further clarification please contact Dealer directly.

Regards,

Sumit Srivastava
PSG India Support
Hewlett Packard, GSCB
Email: [protected]@hp.com

Phone: +91-[protected]/30306363


6. After getting these types of response I again contacted Retailer and again I was told that HP does not provide the Restore DVD and Driver CD along with the Notebook.

7. Now my question here is : -

(a) How the Notebook was sold in Mumbai when it was shipped out of country (according to HP Customer Care)?

(b) In this story who is the actual loser, The retailer, HP or The customer?

(c) I request you please kindly investigate the matter and ask HP to resolve the issue as soon as possible.

Thanking you,

Niraj Kumar.


I am mentally and physically upset and harassed after buying this product. I have also spent a lot of time on Telephone calls with resulted in heavy telephone charges, because the call was set on hold for as long as 15 to 20 minutes.



1. The relief I want from HP is, they provide me a fresh new Notebook with all the accessories and Restore DVD and Driver CD or send me all the accessories including the Restore DVD and Driver CD for my existing Notebook as soon as possible on my following Given address: -

Flat No. 304
Vijay Towers
Jawahar Nagar
Sriharipuram
Visakhapatnam
Andhra Pradesh
India - 530011
Mobile - [protected] / [protected]

2. Rs 10000/- (Rupees Ten Thousand Only) towards the physical and mental harassment and also towards the expenditure for the telephone call made.

HP — printing issue

Reference :-
Our case I.D = [protected] , [protected] , [protected] , [protected]
Our Documents mailed to you :-
Copy of recept for the above said printer from INTARVO TECHNOLOGIES Ltd. vide OW no:- 71 Dated[protected]At that time the printer was whiten warranty period )
Proof of Purchase
Hard copies of Printing issue with red line markings
Dear Sir,
Please refer our Case I.D / Correspondence made to you vide above referred to items regarding repairs of our printer. the printer was received by your authorized dealer (INTARVO TECHNOLOGIES Ltd) on[protected] for repairs when the printer was well within the warranty period.The said dealer made some correspondence with you regarding the defects wich later not been rectified yet. The Proof of the problem was also mailed to you and you were many times requited vide above mentioned case I.D's to rectify our problem as we have suffered a great loss due to your negligence because our being a commercial out let and we could not deliver the the goods. The rectification of the problim of your product is the first and formost duty of your company and so you have failed to do so.
It is as such requested to redress our graveness within a weeks time otherwise we shall be compled to move to the consumer court for redresal and damages suffered by us.

Yours Sincerely

Vikar Ahmad
C.E.O
CCDG Adept Consultants Pvt. Ltd

hi soni raj
as a frnd i can only advice u the following
1) the laptop which was purchased by u frm the dealer is fully responsible for it bcoz he has given u a shipped material which is not legally imported ti india and there are no warranty for the same, most of the dealers in mumbai n out r doing the same for more profits
2) 4 the recovery cd's u if the win is genuine pls use the recovery cd from the utilities provided with the software in win itself as preloaded comes with the same
regards
anarjit
anshu.[protected]@gmail.com

Afzal khan [protected] [protected] i have ricd your masg

HP — Gift offer of Compaq Presario NOW OR NEVER Desktop not received till date. (HP All IN One Printer (F4288) + UPS).

Dear Sir,

I have Purchase deted on 25-mar-2009 Desktop Computer Hp 3670 IL from Data Line Agencies, Patna 800001 Contact no.[protected]. This scheme offer till be I am not resive Gift offer HP All IN One Printer (F4288) + UPS till dated 10/9/2011. I am two time remind "Scheme Coordinator, HP NOW OR NEVER Desktop Offer, SCF 13, 2nd Floor, Sector 7C, Inner Market, Chandigarh – 160019 – UT but no any action.

If not give me offer then request send me ur DD NO:-032512, Date:-26/3/09 for Rs.999/- Pay by Central Bank of India. I enclose every document of zeros copy by Dolphin Service Courier Ducat no:-76938, dt 27/3/09. Please Sir.


from,
Ashraf Ali
L.B.S. Nagar, Postoffice,
Postmaster Quarter,patna-23
Contact no. [protected]
Email. Id- ashrafali.[protected]@rediffmail.com

sir,
i ahd received an email dat my Email-Id Awarded 950.000.00 Pounds in british HP promo
so please tell me the truth behind this, i am not able to understand
plzz explain me clearly

HP — unnecessary gas cylinder and pipe checking at home

why r u taking 50rs for cheking gas cylinder and pipe. if we are ur customer then u should to check in free of cost. if we are using other company gas pipe then ajents says use only hp company pipe other wise gas delivery will stopped. and my gas delivery has been stoped one time due to this..

why r u forcing to perchase ur products.......

HP — Bad Service making fool to public

SERVICE TICKET [protected]
SERIAL NO. : CN9CICC3F6
Service Date : 18 Oct 2011

Dont buy HP printer BAD service. Service Engineer making money for repairing while printer is in warranty. otherwise rejected by claiming RAT......INFECTED.

I want to know if anyone can reply

what is RAT INFECTED?

everything is safe there is no any wire cut or no any damage.

HP PRINTER D1668 WAS GIVEN AT REDINGTON

radington india limied
c/o ccomp tele communication pvt. ltd.
f/11, etenity mall tean hath naka thane (w) 400602.

But printer was returned after saying it is RAT Infected. i was unable to see where is infected and more than two person seeing it but service engineer Forcefully rejected it while there were no any physical damage not any other part damage. it is safe at my side. anyone can check it for damage.

Firoz
[protected]

BAD Service Bad Printer if any one want to buy dont purchase HP printer. because the Service is Bad, if your adapter is not working you should pay more than Rs.1000 while in warranty.
so be careful.

we have booked gas on 1/11/11 and rec'd the same on 3/11/11 without washer tot he cylinder

HP — Adapter of Different specification was issued causing motherboard failure

Dear Sir,

This is to inform you that I bought the laptop from HP Pro4410s Notebook & S/No(CNU9213WG3).
I faced several problems

Adapter was non functional so i got it replaced from HP authorized service center
Lap top was dead , mother board was replaced in warranty period
Lap was again dead , mother board was replaced again this time outside warranty period

Further I found that the adapter issued to me by HP authorized service center was of different specification. Which was the main cause of Lap top failure and mother board failure.

I posses all the receipts of service center(of all three problems).


Kindly look into the matter or instruct the concerned person to do the needful.

As my Lap top is dead for the negligence on the part of Engineers that they issued me adapter of different specification which is the cause of mother board failure.

HP — Non delivery of refill cylinder

Sir,
I am having HP gas connection with Gopal Hariwan Hubli my consumer No. is 618999. I have booked my refill on[protected] with waiting list No. 555 but till date the dealer is not in a position to supply one refill cylinder. What is the use of holding such gas connections when you dont get them when you require.

HP — Kerosene mixed petrol at Hinjewadi HP petrol pump.(samarth service station) Pune

I regularly fill petrol at HP petrol pump at hinjewadi and last week i found that the petrol contains almost 60% of kerosene.
please be aware of this and avoid filling petrol at Hinjewadi HP petrol pump

HP — not detecting

hellow,
i had bought a HP 8 GB pendrive on 27 of may 2012.
but now it is not detecting in computer and laptop.
i hope u solve my problen as fast as u can.

My laptop's screen was flickering so I took it to the hp centre @ noida sector 27 (Intarvo). There they kept it for 5 days and told me that it wud cost 13, 000 to change the whole screen. I paid them Rs. 300 as service charge and took my laptop back. Then I took it to Nehru place, there the service engineer told me that only a wire needs to be changed and the screen is totally fine. I paid Rs. 1100 in total and got it fixed. This gave me a clear indication that HP doesn't bother how their third party service centres are fooling the customers.