[Resolved]  HP Domestic Gas Connection — Refused to deliver cylinders at Home

Home Connection — refusal of delivery

Sir,
I have gas connection with Indane.My customer number is 9787.I have booked on 15/3/2009.My distributor, M/S Pradeep Indane Services, Thalayolaparambu, Ph:[protected], -234426, Sap:197226refused to deliver due to booking reason.
Kindly sed the reasons of refusal.
Thanking You,

BOOKING PROBLEM
My consumer no. is 675323 and i am a resident of 3/5143, krishan nagar, Karol Bagh, New Delhi - 110005 ( my cell no. is [protected]) M/S Shakti Traders ( HP Gas ) is the distributor for my connection. When ever I have been trying to contact the agency the phone remains busy and many time they have a endless hold. I have been trying for more than 16 days over phone continously for booking the gas cylinder. But I am very sorry to bring to your notice that thare is no response from them. The telephone no. provided by them[protected] /[protected] remains busy and not answering, the gas has not been booked. Every time I have to face the problem for booking of gas cylinder.
Kindly look into the matter and ask the dostributor to set his system either by fax or e-mail, and have some acknowledgement system to overcome this situation.
Regards
Umesh Aggarwal

I am fully agree with Mr. V.Dhananjayan. I am also having the gas connection with same agency. M/s. Kiran gas agency always delay is sending the refill gas even after 10 days of apllying.
All the workers including the owener use very rude language with their customers.
If possible, kindly give the contact detilas of concern officer where the official complaint can be made.

YOU CAN FILE COMPLAINS ONLINE IN HP SITE THE LINK IS, http://jihaan.hpcl.co.in AND YOU WILL GET A CALL FROM YOUR REGIONAL HEAD, THESE PEOPLE ARE REAL HOLLIGANS . I HAVE FILED A COMPLAINT AND WAS RESOLVED IN 10 DAYS.

I AM SORRY THIS IS THE COMPLETE LINK TO FILE COMPLAINS ONINE.

http://jihaan.hpcl.co.in/booking/ComplaintRegister.aspx?formID=AD13FC8358FF73D2B...⇄

I am suparna laskar staying in the vishrantwadi my gas supplier agent
(Kekan Gas Agency, Tingere nagar, vishrantwadi)is always giving me trouble for booking as well as for delivery every time he give excuses
by saying cylinder is shortege, and he also made a rule that if i book cylinder on any date of the month then next booking can be possible after
receiving delivery that is almost after 10 days and again wait next 10 days
for next booking.
i can'not understand about this rule and this gas agencies also selling in black by charging additional cost to other and give booked cylinder.
This mal-practices is taking place in this agencies and when we try to
clarified about our booked no: never give right information, they treat also very rude to the customers half of the time their phone not in work or never receive the call.
Please give me idea about it because as both o[censored]s is working it is very difficult to do follow up with them .Delivery boy also charge extra money .
The agency also told us to do whatever we can do...
CAN WE DO ANY THING AS CUSTOMER???????????????