Hindustan Petroleum Corporation [HPCL] Complaints & Reviews

Yesterday ie. on 24.04.09 i went to HP petrol bunk on beach road to refill my motorcycle.
I always use unleaded... but i saw that the price per litre of petrol was written as 47.0 (approx) and i understood that it is not normal petrol.


So i asked the bunk boy (actually a aged man) whether normal petrol is not available. The man first didnt even take care of my question. After my repeated questioning he started...

sir,
This is K.B.senthil kumar from Pondicherry. My consumer number is 618729, my mobile:[protected]
My distributor is M/S Muthu Agencies, pondy. I want to know to what is the exact price of one filled cylinder to the distributor & what price dose the consumer has to pay to the distributor, and weather the consumer has to pick the cylinder from the distributor or the delivery man will deliver the cylinder. Weather the delivery...

Dear Sir,

This is with regret I have to give a complaint that to say the delivery boys who deliver gas are taking Rs.20 as delivery charge for one cylinder and if we refuse to pay the delivery charge then the next booking is delibratedly delayed. The bills are not given and i am having one cylinder and paying for every refill 300 rupees. But later i found that the gas refill prices have come down and i am being asked to pay...

I "Ramji U. Mandaye", Consumer of HP Gas since 15 year & I have only 1 cylender. Now my family members are increment so I Strongly needed another extra cylender last 2 month I continuously complaint against my gas agency "Jotica Gas Agency", But You Dont look at this matter.
I kindly request You to look at this matter


Thanking You
Yours Faithfully
R. U. Mandaye...

I am a consumer of HP Gas under the dealer M/s ISHWARLAL MOHANLAL PARIKH agency in New Panvel, Navi Mumbai.

Pls. ensure them to strictly follow the timing from 8.00 am to 8.00 pm to ensure the customers convenience rather than theirs.

The Emergency Service Number (12665) mentioned is not valid, if a consumer needs an emergency after office hours whom should they contact as there is no Mobile number & Landline...

HP Petrol pump attendants are hopeless. Today I filled petrol for Rs 300 near Chandralayout. He stopped near 299.80 and asked me to move. When asked he clearly said that only 20 paise na what will happen?
He asked me to move to side so that he can serve others. Given the fact that even beggars don't accept 20 paise, these people have attitude worser than them. This is not the first time they are doing this....

I have booked the Cylinder on 7th April and till today it is not delivered. I spoke to agency on l1th april also and they told it will be delivered on same day and unfortunately it is not happened.
Big issue is they dont receive a customer call regularly. I have to try at-least 50 times to speak to agency people. Since yesterday i am calling them but nobody receiving calls in all the given numbers. Sometime i get engaged tone also...

I AM A CONSUMER OF HP DOMESTIC GAS, CONSUMER NO 609478. I HAVE BOOKED THE GAS CYLINDERE ON 20.03.2009, THE BOOKING NO AS GIVEN OVER PHONE IS 139108 WITH ASURENCE OF DELIVERY WITHIN 5 TO 7 DAYS. AFTER REQUESTING SEVERAL TIMES TILL TODAY GAS CYLINDER IS NOT DELIVERED. THEY ALSO MISBEHAVE OVER PHONE. EVERYTIME GAS IS DELIVERED NOT LESS THAN 15 DAYS AFTER BOOKING. I HAVE ONLY ONE CYLINDER & HENCE FACING TREMENDUS PROBLEM. FOR DOUBLE CYLIDER...

Sir,
Sir, I the undersigned preetam chipre was a regular customer of HP Petrol Pumps. This complaint is regarding filling less quantity of petrol regularly by pump operators at Marathalli next to Brand factory.
This is the second time i am facing this problem and the latest was on 28th March 09, This you can try it your self . Go with a vehicle which doesnt have a fuel gauge/indicator and ask him to fill petrol of 300/- or...

sir,
the petrol bunk opposite MRF Tarapore towers, anna salai, chennai-600002 always supply less amount of petrol.. i ve experienced this 3 to 4 times. i usually fill in petrol in my bike for hundred Rs . But the guy at the station always takes it as 40 rs n fills in only for 40 rs.. then when i tel him he innocently fills in for thr remaining 60 rs. but i always felt the needle never reached the usual point where it reaches when...

I usually fill petrol at J.P.Nagar H.P Petrol pump on 100 feet road connecting Banergetta Road and Kanakpura Road. Recently I am seeing that after giving the money(1000 Rs), they distract me for some time and then the meter on my car indicates that less petrol is filled. It would be great if some company person investigate this issue as it creates a bad name for the brand.
Instead of fighting with these guys, would switch to other...

We were delivered HP Gas cylinder at our residence 2388 sector 71 Mohali.
As this was spare cylinder and not immediately installed and we could smell gas leakage same day.

I called Amar Gas agency and requested immediate attention and expected quick response and replacement of defaultered cyliner. However nobody has taken any action even after 10 hrs of information.
This type of leakage of gas can be very risky...

Dear Sir,

I have transferred my gas connection of my wife name laxmi devi from aligarh to palwal due to my job. I contacted to Raj Gas Agency Palwal( faridabad) haryana 121102 Ph.[protected]. and given a photo copy and i have confirmed again from aligarh on the tune of Raj Gas Agency. after completed this process, they denied and told me that your area not come in our area. but i have seen their regular supply regularly...

Sir,
Myself and my neighbour Sri.Prasad Jacob booked for gas cylinders of HP gas over the idea phone no. on 11.2.09 on our consumer No.s as given below-
P M Varghese--604542
Prasad Jacob[protected]
Our gas agency is Prakashini Gas Agency, Karthikapally, Alappuzha Dist., Kerala-690516
On enquiries with the agency it was informed that the bills were prepared on 17.02.09 and the same were cancelled. And till...

Respected Sir,

My Wife booked cylinder on[protected] at Ratnagiri, Maruti Mandir but had not taken booking or give any response by dealer, on[protected] again she called up, they told that you have not booked the cylinder and take the booking, and your gas cylinder use for only 20 days. Today she contact to your distributor told that they take booking after 21 days and your cylinder empty within 20 days.

Awaiting...

Respected Sir/Madam,
I, "R. U. Mandaye" am registered consumer of HP Gas (Consumer No. 608903)
since 1991 residing in rural Nagpur. At present I have only one conection
at my residence. As the No. of members in my family is large the gas cylinder
gets exhusted within 20 days. I had applied for an additional cylinder two
years back which was sanctioned but when I was about to get the new connectionbr...

I am having a HP LPG connection from SRI MANJUNATHA ENTERPRISES (Dealer code 464650), J.P. Nagar, Bangalore.
I am a consumer of HP LPG for the past 6 years and off late (count 7 months) have started facing severe problems with bookings and delivery from this Agency. For every booking the expected delivery date is beinmg given as 4 weeks from the day of booking. On top of this when the booking date actually comes, the delivery is still...

I am a consumer of HP Gas under the dealer M/s ISHWARLAL MOHANLAL PARIKH agency in New Panvel, Navi Mumbai.

Pls. ensure them to strictly follow the timing from 8.00 am to 6.00 pm to ensure the customers convenience rather than theirs.

I wanted to get my additional cylinder. I am ready to pay the necessary charges also. After 2 initial visits in February, again I visited there with all my documents (on March 7th)....

Dear Customer Care Professional,

With immense displeasure and desperation, i take this opportunity to bring to your kind notice the gross misconduct of your authorised distributor, Maharashtra Gas Depot, Powai, Mumbai.

I had booked a gas refill on 28th February 2009 against my consumer no. 640018. This booking was made on the HP IVRS no. 12665. Since the day of booking, i am following up with the said dealer...

We are consumer of HP LPG gas in Kolkata. Our distributor in mahanty eneterprise in Lkae Town area. Often the telebooking fails / booking dates manipualted/ and in new connection we have been virtually told that we will not get the gas if we do not take anything. In fact We have to buy a over for a new gas connection. No receipt was given for the oven. Thus they officially showed that they had taken only the price of new gas connection. No...