[Resolved]  Hp Gas — No response on telephone for Gas booking

Sir/Madam,

My name is Parveen kumar,

I want to say that i have booked my gas on dt. 29 jan. 09 and we have to get our gas on wednesday or thursday, but till dt. 10 Feb. 09 we have not receive our gas.
We have DBC connection but our both cylinders is empty and we are facing great problem.
When we want to book our gas than they says when we despatch the cylinder on your home from that date, you have to count 21 days, and after that your new cylinder can be booked.

Now our both cylinders is empty and we are not able to book our gas till we get our old booked gas cylinder.

we are facing these problems since last 4 months.

I want to know that this problem is all over india or it is only in our area.
Address:
Parveen Kumar
S/o Sh. Laxmi dutt
Vill. Rabon
P.o Saproon.
Distt. Solan.
H.P
Pin Code 173211
Contact No.[protected]

Sir/Madam,

My name is Parveen kumar,

Our Connection is from jagdamba gas Agency of (Hindustan Petroleum) Solan (H.P)
I want to say that i have booked my gas on dt. 29 jan. 09 and we have to get our gas on wednesday or thursday, but till dt. 10 Feb. 09 we have not receive our gas.
We have DBC connection but our both cylinders is empty and we are facing great problem.
When we want to book our gas than they says when we despatch the cylinder on your home from that date, you have to count 21 days, and after that your new cylinder can be booked.

Now our both cylinders is empty and we are not able to book our gas till we get our old booked gas cylinder.

we are facing these problems since last 4 months.

I want to know that this problem is all over india or it is only in our area.
Address:
Parveen Kumar
S/o Sh. Laxmi dutt
Vill. Rabon
P.o Saproon.
Distt. Solan.
H.P
Pin Code 173211
Contact No.[protected]

I wont be surprised if they have been giving gas on your consumer number to some other third party.

DEAR SIR, WE ARE IN TIRUPUR, AND OUR HP GAS DEALERS PHONE IS BUSY ALL TIME. INBETWEEN IT RINGS AND NOBODY PICKS UP AND VERY NEXT FEW MINUTES IT IS BUSY. TO BOOK THIS GAS WE HAVE TO SIT IN FRONT OF PHONE FOR HOURS. AND ALSO THE ATTITUDE OF THE LADY SITTING THERE IS REALLY RUDE. ONCE I BOOKED AND I WAS WAITED FOR ONE WEEK AND WHEN I CALLED HER AGAIN SHE REFUSED COMPLETLY THAT SHE HAS TAKEN THE BOOKING AND VERY CONVENIENTLY SHE IS TELLING THAT NOW I HAVE TAKEN THE BOOKING AND IT WILL COME TO YOU IN 4 DAYS. I HAVE ONLY ONE CYLINDER CONNECTION AND I STRUGGLED FOR THOSE 10 DAYS.

KINDLY MAKE THEM UNDERSTAND THAT THEY HAVE TO BE CORDIAL AND COURTEOUS WHEN THE SPEAK TO THE CUSTOMER.

IF YOU DO NOT BELEIVE PLEASE ONCE CALL TO THE BELOW NUMBER AND TRY TO BOOK THE GAS ([protected]) . NOT ONE TIME, EVERY TIME I EXPERIENCE THIS UNPROFESSIONAL MANNE FROM THE DEALER.

HOPE YOU WILL TAKE THIS SERIOUSLY AND SOLVE OUR PROBLEM,

Dear Sir/Madam

Every time when we want to book a gas cylinder, the numbers are busy for the dealer.And if we get the cylinder booked it takes minimum 15 days to get the delivery.

Our consumer number is 706670, Pragati Gas (Gurgaon).
Address is 276/12, Gali Number 7, Krishna Colony Gurgaon

Regards

Anand Kalra
Mob.-[protected]