[Resolved]  Hp Gas — delay in delivery of the lpg refill

My consumer no. 603975, Tel[protected]resi). Supplying Agent: Rashmi Gas, Vile Parle, Mumbai 400 056, their tel :[protected]/ [protected].
invariably, replacement of Gas cylinder takes about 7 days or more.
Staff at Rashmi Gas, are very rude & hardly attends tel call. Please confirm what is the present status of gas supply in western suburb
of Mumbai & in locality of vile Parle/ Andheri west.
I wish to speak Particular top official at HP concerning to above on top priority, hence please let me know name, designation & contact no. by return mail & oblige. I sincerely hope to receive your prompt attention & oblige
Best Regards,
Pallavi

HP Gar Agency - Ratan Gas, Baner Road Pune Ph 27290681/926.
My consumer number is 616011

When I try to call Ratan Gas Agency Office for GAS cylinder booking, I never get connected inspite of trying continuesly for almost two hours. By luck if I get line, phone get ringing only, no one pick up the phone. When I personally visited office, i observed that they pick up the receiver and keep away so that no one whould able to call for gas booking.

Regards,
Ajitrao Patil
Aundh, Pune - 411007
Cell - [protected]

Dear Sir,

I am Dilip singh R/o Sirsa, Haryana, Contact no.[protected]
I want purchase a new connection of LPG and wanna to know actual price of new connection with two cyclender with fill gas.

Thanks with Regards

Sir,

I went to East End Service Station (Opp: to TOMS SUPER MARKET) Frazer Town, Bangalore. The boys who were working there is very rude. I asked to 40 ml. oil and Rs.100/- petrol. They brought one unsealed packet of oil and in that packet hardly 20ml oil is not there. When I asked them we don't have stock and if you want you fill it. For my surprise I get down from the vehicle and I personally checked 1 box put near to the filling pump in that lot of packets lying in that box. When I questioned them, they told, this is our pump, we can do as we wish.
I want to know this is the way HP people give training to their service providers? You can check shell petrol pump, how they are co-operating with customers!!!
Kindly take necessary actions against them.
Thanks
Balakrishnan

Dear Sir,
I have shifted from kandivali to Vasai my old consumer no. was 637655 i have transfered the gas connection from kandivali to nalasopara. I lost the book after getting it transfered. will you please provied me the new consumer no. at the earliest that i can book the gas
thanks
Bharat Sakpale
vasai

I HAVE MAY QURIE ABOUT HOW TO GET THE HP GAS DEALER SHIP
1.HOW TO APPLY FOR IT
2.WHERE I WILL GET THE FORM TO APPLY FOR IT
3.CAN ANY SUGGEST FOR THE ME

no reply from anyone

HP cylinder — Delay of 2-3 months in Refill

I booked gas for home delivery 2 months back but till yesterday not deliver. Whenever i make phone call to their representative, he says tomorrow must be delivered. Whenever I went personally to Agency, they are behaving like they don't need the customers. I went upto 8-10 times due to delivery delay, but they are making us fool by saying tomorrow it will delivered.I am very sorry to say we are facing much problem due to this type of service and it is regular happening with HP. More than 80% of customers are facing same problems.
My Gas Agency Distributor is
m/s Shivshanti Gas Agency, Dhanakwadi
Dhanakwadi
Pune-43

This complaint is regarding the petrol pump in the Naraina Industrial Area petrol pump (opp loha mandi) regarding fraudulent practices practiced fearlessly in this outlet. We own a Maruti Baleno and we went to this petrol pump to get out tank fulled. We already had petrol in the tank. Normally the tank gets full in 1900 rupees. But here the meter showed 2300 which is impossible. A cherry on the cake was the callous service extended by the staff members.I, as a consumer, have done my duty and i hope that you'll also perform your duty with the same level of sincerity. Waiting in anticipation.

my consumer no 606793, shiv tej enterprises, geeta colony, east delhi 110031
given special approved request( duly approved /inspected by the area incharge (on stamp paper) for 10 days refill permission (reason big joint family, needs 01 cylinder in 07-09 days)but all in vain, even Mr.Ranvir (owner) is personaly known to me & i used to call him but delivery not on time, always it need 02, or 03 reminders, some time more than that, when u speak to Mr.Ranvir he is very soft but that soft ness is not the solution .
please take it for your action/direction or needful.
Manoj Shukla
[protected]

REQUEST YOU TO PLEASE TAKE NECESSARY ACTION OF NOT RECEIVING TELPHONE FROM AGENCIES -- M/s SHIVTECH ENTERPRISES, GEETA COLONY
PHONE NO.[protected] AND[protected]


THIS TYPES OF COMPLAINTS ARE FREQUENT BUT YOU PEOPLE ARE NOT RESPONDING

REQUEST YOU TO PLEASE TAKE NECESSARY ACTION OF NOT RECEIVING TELPHONE FROM AGENCIES -- M/s SHIVTECH ENTERPRISES, GEETA COLONY ( LPG station of Hindustan Petroleum)
PHONE NO.[protected] AND[protected]
THIS TYPES OF COMPLAINTS ARE FREQUENT BUT YOU PEOPLE ARE NOT RESPONDING

Hindustan Petroleum — NON DELIVERY OF GAS CYLINDER EVEN AFTER 23 DAYS OF BOOKING

I have booked for supply of Gas Cylinder on 19.08.2008 with Lalitha Gas Agency, Kengeri Upanagar, Bangalore for consumer no. 624331 and was informed that the cylinder will be delivered within 1week (i.e. 7 days). To our surprise the 7 days have not passed to the dealer eventhough 23days have passed for the customer. After subsequent enquiries we were given invoice no. 157049 to verify with the delivery dept. But till today 11th sept 2008 the delivery has not been happened.

is there any responsible officer in HP to control this type of bad service being provided to the customers by the gas dealers.

hope i would get a reply from a responsible officer of HP.

HP LPG Gas — DELIVERY OF LPG REFILL CYLINDERS

I HAVE BOOKED THE NEW REFILL OF HP LPG GASS TWICE IN THIS WEEK THROUGH TEL. NO. 1716 (IVR) BUT NO SUPPLY HAS YET BEEN RECEIVED. MY CONSUMER NO. IS 679270 & DELIVERY / RESI. ADDRESS IS 329, SANT NAGAR, EOK, NEW DELHI-65.

IT SEEMS THAT FROM FEW MONTHS THE BOOKING THROUGH IVR (TEL.NO. 1716) IS NOT WORKING AND IT DOES NOT REACHES TO THE RESPECTIVE DEALER FOR DELIVERY. WE HAVE TO BOOK IT AGAIN DIRECTLY IN THE RESPECTIVE DEALERS OFFICE.

PLS. CHECK & REVERT.

REGARDS

V.K. BANSAL
[protected]

Complaint regarding L.P.Gas Supply by M/S. Anantha Gas Agencies Manjeshwar Kasaragod District Kerala State (distributor code-512150)
We would like to bring to your kind information that the public is inconvenienced by the following acts of aforesaid gas agencies for proper action.

1. Grave Irregularities in supplying refilled cylinders booking numbers are not being issued immediately and are being issued after two days of booking.
2. There are consumers who have not received the refilled cylinders even after two months of booking.
3. The consumer gets the reply from the owner of the agency that there are more than 10000 connections and they are being supplied with only 5500 cylinders.
4. Booking numbers does not tally with the delivery of cylinders. Cylinders are being first supplied to the consumers who have money power and muscle power with voice power.
5. The rate per domestic cylinder is being collected from rupees 360 to 375 rupees for the regular supply even if the rate fixed by the government is rupees 356.00
6. In order to keep secret irregularities in delivery, bills are not being issued to some of the customers at the time of delivery.
7. There is difference in the weight of gas cylinders mentioned in the cylinder, no scale is being installed on the delivery van for verification. When enquire they are giving arrogant reply, that i[censored] want you bye.
8. The telephone of the agencies is always seen engaged during the booking hours. And getting rash reply from them if the lift the receiver.
9. On enquiry of any information the consumer will get the reply from the agent that we are here for business and not for the prosperity of the customers.
10. No additional cylinders are being issued even after two years of receiving gas connections. The customer has to some how manage with the single cylinder.
11. Customers are forced to buy the stove by the dealer while availing new connection.
12. if anyone asks for details is being threatened of dire consequences

secretary
consumer's society manjeshwar (REGD)
mob:[protected]
office:[protected]

Please inform us how long in rural area in haryana gas agencies can cover villages (in kilometer) gas cylenders distribution is covered from agency to particular village.

Please inform us how long in rural area in haryana gas agencies can cover villages (in kilometer) gas cylenders distribution is covered from agency to particular village.

Please inform us how long in rural area in haryana gas agencies can cover villages (in kilometer) gas cylenders distribution is covered from agency to particular village.

Please inform us how long in rural area in haryana gas agencies can cover villages (in kilometer) gas cylenders distribution is covered from agency to particular village.

Please inform us how long in rural area in haryana gas agencies can cover villages (in kilometer) gas cylenders distribution is covered from agency to particular village.