[Resolved]  HSBC Credit Card — Regarding harassment for payment

HSBC Credit Card — Harassment by HSBC people

I took a HSBC Credit card last year from a HSBC Agent. It was a gold card with a limit of ~55000 Rs. On 21st August 2008, when i was working in my office, somebody stole my credit card from my purse and misused it. He/She used the entire credit limit with in 2 hrs.. and i got a call from HSBC head office and they asked me if I made all these purchases. I said "No, I am in office since morning". HSBC Executive told me that i should immediately go and file a DDR/FIR and i will not be liable for this amount as it's a cheating case. I left my office and went to the nearest police station and reported the incident. They filed a DDR and told me to collect it the next day.

I called up HSBC people again and asked for the Merchant's names from where this person has made the purchases in the hope that i may get some clues about criminal's identity. Accordingly, I went to "Sidhu service station" where this person has got petrol filled in his vehicleand asked for any receipt. They showed me a receipt where in they noted down this person's vehicle number. Also, the signature on the credit card receipt was not matching my signatures.

After few days, as guided by HSBC executive, I went to HSBC bank Chd branch and filled their complaint form with a copy of DDR and a letter to Head with the incident details. Till this time, i was hearing the same thing from the executives that it's a cheating case and company will do the investigation and i will not have to pay the amount.

After few days, I started getting threatning calls from HSBC bank and also from their recovery department. They used abusive language with me and told me to go to the bank and pay all the amount to them. I told them that it's a cheating case and i have sent a complaint letter for the same to bank already. I called HSBC bank many times to inquire about the status of my complaint but never got a substantial response from their side..

Now after 3 months, they are calling my father everyday and threating him that they have sent 2 summons (which we never received) and now they will come to my home and arrest me or else i pay all the money to them which i never spent. Being a girl, I am very scared and even my family is.

HSBC Credit Card — Complaint regarding the payment

Sir,
I am Neha Mehta and I am the UN-privileged customer of HSBC credit card. My card details are :- [protected]

I hereby want to state that I am being constantly harassed by some of the people from your office and being forced to make a payment of charges that I haven't incurred.
It all started as follows...
As a part of your promotional offers I was offered some Insurance Scheme when i was given the card by your agents, which I had flatly refused.
But due to the incompetence of your staff, I was still charged for the scheme. I called up customer care to enquire and was asked to make the payment once and assured that they would cancel the scheme. I made payment of Rs 700 /- for the first month.
But the same continued for the next month and I was again forced to pay RS. 700/-.
This is a really appalling service from a bank of such huge repute.
All was quiet for a long time and now, after so many months they are forcing me to make an outstanding payment of 4400/- Rs or else they will file a police complaint against me.

This kind of service and threat is totally uncalled for and I want the concerned authorities to take coznisance of this issue. I would appreciate if this matter is resolved immediately else I would be forced to take stringent steps against this harassment.

Sir,
My hsbc card numb[protected], had bill payment of Rs 881, which payment was done within due time & still company has put late charges & been harassing of late charge && once complaint was noticed to the company & they had reversed late fees && now all the sudden they have put late fee amount which is injustice done to us .now they deny of any reversal amount.

I had applied for HSBC credit card last year 2008, with in few day there was call from Hsbc If I want to clear my other bank credit card payment
I told yes & with in few day I received Rs.3000/- cheque & bill of 3000+500++500+800( insurance tata aig) .
I immediatly called to your call center & came to know that I made mistake, when asked I dont want this cheque (of 3000/-) they told me
to surrender cheque to local HSBC brach, They also promise me total charges will be deduted but not the 800/- which is for insurance of TATA AIG

Finally I surrender cheque of Rs3000/- & credit card to Borivali branch

Next bill I received with 800+ other charges, I again call to yrs center they promised me that Next bill will be proper
But now the bill reached above 4000/- without using CARD,
ONE fine mornig there was call from YOUR HSBC DELHI branch ( DURGA SHARMA Tel:[protected] saying that she is calling from recovery department
& we r ready to do settelment .I told her to send me settlement letter But she cheated me by saying its not possible for her to send settlement letter untill I pay the amount of Rs.2150/-
I told her again I need some confermation, I was unaware that Durga sharma is cheating & I made the payment on 15th april 2009
Untill know I have not received any letter of settelement from HSBC nor Durga sharma is avialable on phone
today i recievd bill saying receivd Rs.2150 & pay the balance amount asearly
Please help me Or I will approach Ombudsman
hitendra agrawal
[protected]@rediffmail.com

HSBC Bank — Phone harrsement on credit card payment

I had a HSBC Credit card in the year 2000. According to me I have repaid the money and closed the card. After 9 years now, there are threat calls from Delhi both on my landline number and mobile number. The caller says that he knows my mother, wife and childrens names. He also threatened that he will send his people to my house. I donot have any record of the card because it is more than 9 years old. The caller says that I owe Rs.24000 against the card.

Please help

Regards

Sunil Valluri

Myself, Parag has being receiving a phone call from HSBC delhi, by name Sonu Upadhay, tel[protected] about some outstanding amount. but i had closed by HSBC credit card 2 and half year ago. i think this is fraud person who is making this call. I had confirmed with hsbc there is no outstanding due amount in my name.

HSBC — Customer Harassment

Dear sir,

HSBC is one of the worst credit card company i have ever dealt with

I was issued a Credit Card from the 1st statement i was charged with late payments.I complianed to customer care about either reversing the same or else cancelling my credit .

I told them it was cancelled but they do not have a record on the transation.

Suddenly on 11th jan2010, i got call from one Rahul from landline no. [protected] about settling the account.

He confirmed those were wrong charges asked.

He again started calling me repeatedly on 12th jan2010 time and when i told him to put the phone down, he started misbehaving and started using philthy language .
I request for settling my dispute, when i never used this card for any transaction & bank seems to be unnecessary trouble innocent people thru' ill mannered exectives, who do n't even know, the way to behave in service industry .
Strict action should be taken againt people like Rahul, to avoid harassment for people like us.

HSBC — Harrashment

Due to change of Job I could not pay money in time on 10 of Jan, hence I got call after 4 days for the same to deposit the money, I have asked them to send the executive to my address I will handover the cheque to him. They have sent the executive for the collection of cheque which I have given. The same cheque was cleared after 2-3 days. What happed on 25th Jan again there is auto debit from my account. For this I have contacted to bank, they have said that the money will be given back to you in terms of money trasfer or demand draft.
But as today I have not received any money from bank.
When I give call to them they disconnect the phone saying that there is no such loan account number.
My BP going high day by day with this pressure.

how to apply your bank credit card, please help me sir and madam.my cell [protected],[protected]

I too got call today, 29th March, 2010, at around 10:45 AM, from this person Rahul who said that he is calling from HSBC. His number was [protected]. He told me about my 2yrs old transaction of around Rs13000/- that I did using HSBC credit card. He blamed me that I never made payment. But I remembered that I had already made the payment and I am not using the card as I was abroad and my card currently is expired. I straight away denied him. Then he started using filthy langauge and threatened me that he will pick me up from my house and kill me. I finally had to cut the phone. He called me again and then the same thing happend. I called the HSBC helpdesk and asked them to confirm about the status of my credit card account. They said that all my dues are clear and nothing outstanding is pending with me and my current account status is closed. I suspect either it is likage of data from HSBC side or if they really using these FILTHY agents the I can see could could be the future of this bank... Has someone yet booked a complaint with POLICE?

I too facing the same problem

Please allow me to introduce myself my name is Michael Mason-Mahon and I am a shareholder of HSBC Plc. I am based in London yet I am a very regular visitor to India.

At HSBC Annual General Meeting of Shareholders 2010 I did address my concerns with the Board of Directors concerning what HSBC India has been doing and is doing in India to our customers.

I may be able to help you. I can assure you that I will do all that I can to help you. I have been very successful in the people that I have taken up their cases with HSBC. Now they will not let me help anymore Indian's. You may wonder why, ask the Chairman of HSBC Plc Mr Flint why.

Please go to this site. This is an interview that I did concerning HSBC.

http://www.youtube.com/watch?v...


If customers UNITE in India and decide to leave HSBC India in support of their fellow Indian's, who are making complaints about HSBC India then this may make HSBC Plc take action.
They talk about their Global Footprint and their Integrity. Please look at the following sites and see what the Indian people are saying about HSBC behaviour towards them.

http://timesofindia.indiatimes...

http://www.indiaconsumerforum...

http://www.consumercomplaints...


https://www.consumercomplaints.in/?search=hsbc+bank

Now ask yourself is this the Bank for you in India.

So if you would like to contact me and send me your phone number I will call you personally.

Kind regards
Michael

Mobile: 0044 [protected]
E-mail: [protected]@aol.com

Please allow me to introduce myself my name is Michael Mason-Mahon and I am a shareholder of HSBC Plc. I am based in London yet I am a very regular visitor to India.

At HSBC Annual General Meeting of Shareholders 2010 I did address my concerns with the Board of Directors concerning what HSBC India has been doing and is doing in India to our customers.

I may be able to help you. I can assure you that I will do all that I can to help you. I have been very successful in the people that I have taken up their cases with HSBC. Now they will not let me help anymore Indian's. You may wonder why, ask the Chairman of HSBC Plc Mr Flint why.

Please go to this site. This is an interview that I did concerning HSBC.

http://www.youtube.com/watch?v=cB3vbb9Tx7E


If customers UNITE in India and decide to leave HSBC India in support of their fellow Indian's, who are making complaints about HSBC India then this may make HSBC Plc take action.
They talk about their Global Footprint and their Integrity. Please look at the following sites and see what the Indian people are saying about HSBC behaviour towards them.

https://www.consumercomplaints.in/?search=hsbc%20credit%20card&;page=2

http://articles.timesofindia.indiatimes.com/[protected]/hyderabad/28107457_1_credit-cards-hdfc-bank-hsbc-bank


https://www.consumercomplaints.in/?search=hsbc+bank

http://www.hsbc.com/1/PA_1_1_S5/content/assets/news/hsbc_11142002.pdf

Offers exciting opportunities to extend Household’s business model into countries and
territories currently served by HSBC.
Now ask yourself is this the Bank for you in India.

HELP STOP ABUSE OF CUSTOMER’S in India

So if you would like to contact me and send me your phone number I will call you personally.

Kind regards
Michael

Mobile: 0044 [protected]
E-mail: [protected]@aol.com