Hongkong & Shanghai Banking Corporation [HSBC] Complaints & Reviews

My self Sunny Banerjee is holding an hsbc credit card,no.ending with 0313.I have recieved a statement where 3089/" is the amt due.There are 2 emis I pay every month of 719 & 699 respectively.But in the month of Feb my cheque bounced due to insufficient balance, as I was out of station.I have paid the full amt by cash after that incident.In my statement hsbc has charged bounce charge(which I am ready to pay) also a membership fee...

Dear Advertiser,

I had a HSBC salary account opened in 2008 which i used only for a month,after which my company changed to HDFC .I have been receiving statements for 15 paise for year or so.I sent them a letter to close my account.

Shocking to get a letter the next week which had some charges for non maintainance of quarterly balance for the last two years coming up to 5,000.with no prior intimation either.br...

I Madan Arora have been your customer from since many years. i m holding a credit card of your bank. The Credit Card number is [protected].
1. I had received a call from your call centre about scheme,that your bank is issuing card without any annual charges and without membership and renewal fee and no additional fee for addition card.Relying on the statement of your agent. I had applied for the credit card. No annual...

sir,
I Santosh Laxman Dhawal received HSBC Credit Card No.[protected] in 2007 and continuously made transaction without default.
I purchased articles worth Rs.12,342/- between 12,feb 08 to 11 march 08. and made payment of Rs.12,342/- by citi bank cheque No.996383 dtd.03 april 08 before due date. However this cheque payment mistakenly given to Card No.****9546 instead of my card A/c.No.[protected]...

Respected Sir / Madam,

I had taken credit card from HSBC in May or June 2008 ( Cr.Card No - [protected] ). But in the same or subsequent months they had debited insurance charges without my concent & issued me the statement. On equiry, their executive told me that this is insurance charges. I told him to revert back the charges as I do not want any insuance. Still they debited 2 extra premiums.
On enquiry...

I Pankaj jain Card no [protected] had terminated the card in nov.2009 for which i got a confirmation on 9th nov.2009 from hsbc. then i recieved a letter dated 19th nov2009 from hsbc stating that my account was in no longer arrears. Now i have started recieving harrassment calls from hsbc to make a payment of Rs.5700 approx. which consists of all late payment & annual charges. This all despite the fact that reason for closure of card...

I Had Been Told By HSBC Sales Manager about The Annual Fees , That Its Not Charged On My Card . I had Taken The Card In These Terms & Conditions . But Now They Are Like , Youl Have To PAy The Annual Fees & and Late fees Charges etc. Please Help Me On This Matter????...

i m hsbc customer since last few years holding a gold credit card. in last months bill i have been charged 2k rs for anuual fees which i never been charged earlier after this 4 times service tax been charged i dont know why but its there in the statement when i call hsbc ph.lines than i didnt got any satisfieng reply from hsbc representative bcos he also did not have sufficient knowledge abt the same its shame on such a big bank which have...

To


The Manager cradit card devision
hsbc bank.

sir/madam
with kind request this is to inform you that i have make advanced payment of inr 40000.00 vide the cheque no 451552 and inr 50000.00 vide checque no 621034 towards your cradit card account but i was not used kindly refund my money by checque i have requested maney times but could not recieved.
kindly seriously...

From: HSBC INDIA NET <[protected]@hsbc.co.in>
Subject: Your HSBC credit card***2416 and***0493 (KMM6593214I123L0KM)
To: "avadhoot roge" <[protected]@yahoo.co.in>
Date: Tuesday, 16 February, 2010, 1:32 PM


Dear Mr. Roge,

Your HSBC credit card 4476 XXXX XXXX 2416 and 4476 XXXX XXXX 0493

Reference Number [protected]

We refer to your email...

I HAD GIVEN PMS TO HSBC BANK THEY HAVE PUT ME TO HUGE LOSSES AND I HAVE TAKEN UP COMPLAIN WITH HIGHER AUTHORITIES THEY ARE NOT LISTENING THEY SAY WE HAVE CHECKED EVERYTHING IT IS OK WITHOUT LISTENING MY SIDE THEY HAVE TAKEN ONE SIDE DECESION. FURTHER I HAVE REQUESTED FOR PAPERS WHICH ARE REQUIRED FOR COMPLAINING TO RBI AND SEBI WHICH THEY ARE NOT PROVIDING NOR MY MAIL FORWARDED TO ALL HIGHER DEPARTMENT NONE CARED TO ACKNOWLEDGE....

Hi ,
i had HSBC Credit card [protected] in past year it was expired on march-2009, after that on March -2009 statement they charge Rs 700 for PRIMARY CARD MEMBERSHIP FEE , so had i denied to pay this fee and till that time i had not received new credit card and my past all the dues was clear so i have not paid March-2009 bill , then they send another Bill in April with late fee charges , at that time i wrote to HSBC...

I was offered HomeLoan as SMARTHOME Loan scheme by HSBC in Feb-2005, with the Daily reducing Flaoting Rate Interest Rate.
The major benefits of the SMARTHOME Scheme was highlighted as Saving Interest and Tenure to Repay the Loan - by saving some additional amount in the Homeloan account. This reduces your total repayment amount - I had parked considerable amounts in the Homeloan account - but the Tenure Reduction as Highlighted feature...

I have a credit card of HSBC for the last so many years and also maintaining saving account with the bank at New Delhi branch. Card No.[protected]

During the 2nd week of December 2009 I got a call from HSBC premium Circle branch and they offered me certain benefits under their Premium Circle programe. During the conversation the man on the line told me certain benefit given to me against payment of Rs. 6055/-. I told...

Dear Sir,

My self SUNIL R. KOTURWAR have utilised the Credit Card of HSBC Card no.[protected] for period March2007 to Feb08 - In Feb08 Due to My road accident in Jan 2008 & insufficient financial arrangements. I have requested for Full & Final Settlement of Credit Card Dues. HSBC Credit Cards have accepted settlement vide letter no. FFS/W1/NG/NWO/CPD/18032008/SR dtd. 18.03.2008 - for Rs. 12000/- Due date of payment...

it is in reference of a complaint number in hsbc cc division.
Complaint number I[protected]:

Dear Sir/Madam,

My hsbc card was wrongly charged by rs. 3035/- at Yuva motors, Faridabad which I haven't used. The card was in my possession at time of wrong transaction made. Transaction date 11 july,09.
I logged a complaint in hsbc customer care for which they sent me letter with above mentioned ref....

Dear Sir,

I hold a credit card with HSBC bank and was a good customer . They have billed me with repayment protection fee for continues 3 months( around 500 per month) . No en quires with call center they said that they will reverse it .But even after continuous followups they have not done and stater demanding to pay total bill what ever delay payment charges added later. Last month i have settled the amount with 1500/-(...

I have taken the Credit card from HSBC and the Card is Closed since 2005 and i have settled the principal amount of Rs. 3505.98 approximately after paying Rs. 12000/- in or around August 2008 and the Bank have issued a NO DUES CERTIFICATE on the Letter Head of the HSBC on 12/8/2008.

But still the statement is coming to me showing the outstanding Balance of Rs. 121786.95 as on 4th Feb 2010 in which the Card limit has been...

On 9th February 2010 I received a call from a Chennai Airtel Landline number 42968930 informing me that I have a credit card with HSBC since 2002. It was news to me since I had never applied for any credit card with that bank nor did have any type of dealing with the bank. Though I was telling him continuously that this is a clear case of fraud, he was not willing to listen and was threatening me like people will come to your house, we...

Respected Sir/ Madam,

My name is ajith was working for Software company. I am using HSBC credit card form last 4 years. I have did more then 3.5 lacks of transaction. My relation is going well until i come to know the second face of credit cards. when i came to know the shocking news about credit card i stunned. They taken out my peace...
Due to urgent personal commitment i have purchased Rs 95,000/- from my HSBC card...