Hongkong & Shanghai Banking Corporation [HSBC] Complaints & Reviews

Copy of the Complaint.


Sub : Loss of Cheque No. 243017 of Rs. 15,000/-
Ref : Hsbc Account no. –[protected].


I, Mr. Chirag Shantilal Kothari, aged about 31 years having place of office at 24, Kothari Building, Jakeria Road, Malad – West, Mumbai – 64., is a saving account holder of HSBC Bank with an Account No.[protected], which includes phone Banking and internet Banking...

Hi,

HSBC is offering credit cards to customer but it is not providing in Branch Customer service neither is providing any Toll Free number in case ( though many ) of any complaint. When asked about the same they say to speak to the phone banking officer on phone provided in Branch.
They are also charging 100 Rs extra for making credit card payments in cash.

I feel this is wrong mean of making money and...

Hi,

I had HSBC Gold Credit Card for almost 18 years and i had been a very good with the payment, until 2 years, I had major financial problems and i went in for a settlement for the credit card for an amount of Rs.80,000/- and i made a payment of Rs. 60,000/- towards the settlement letter and another 20,000/- after the due date. Unfortunately for my bad luck, i met with an accident (shoulder fracture) and i was completely down...

Hello,

This is in reference to the letter dated 22/01/2010 issued in favour of account # 000000003035943434872 for an overdue payment of INR 19,956.00.
Name on Account: Sunil Kanodia

Can you please make an effort to explain me how a post dated cheque already issued in favour of HSBC bank and in HSBC's possession be overdue? Since the cheque is already with HSBC, why did your officials not deposit...

I had been using Hsbc credit card 4384..........96 for almost 3 years (with No Annual Fee) without any problem & I was quite happy with Hsbc's service.

Problem started when I received an additional credit card (4384..........51) in Sept06 & I was told that this is also free & no need to pay annual fee. I didn't want this card hence I didn' use it at all but Hsbc sent a monthly statement stating annual...

I had credit card no. [protected] of HSBC Bank. I received this card in the month of January’2007. After getting the card I had not received a single statement. When I made my first transaction on this card I was unaware of Billing date and due date. After some days I enquired about my due date from customer care, then I came to know that I’m late, due date of payment was overdue. I paid the amount of my transaction immediately...

Hello Sir/Madam,

I am Mr. Mangesh Shingare & my HSBC Card No. is 4476 xxxx xxxx 1915.
I m using this card for last 2 years or more.

I was regular payer of the bills of my all cards including ICICI, & HDFC also which i am using till now.

I had not received the bill statement for HSBC since November 2008.

After that neither I used this card nor I received a bill statement...

I have a credit card of hsbc for the last three years. Till date i have not defaulted in payments for the amt which i have used. I pruchase some item and convert the same into EMI and pay the amt every month promptly by cash. However I had to go out of station for my office purpose and I have asked my friend to make the payment till november What ever the amt that i have to pay I used to get SMS and the due date and I paid the amt promptly...

Dear Sir,
mere paas hsbc ka classic credit card hai. jiska no.[protected] Manish Saxena ke naam se hai jiski due date 28th of every month hoti hai.
last 4 / 5 month se main cheque 18 ya 20 tariq ko hsbc bank ke Barakhamba Khamba road branch main drop box main dalta hun . magar mere a/c main cheque present 4/5 tariq ko hota hai . jiske karan next bill main late payment charge add kar dete hai . request karne par ek baar...

>>
>> Respected Sir/Madam,
>>
>>I have the following queries regarding the card issued to me on 7 th
>>December.
>>
>>I had been a customer for HSBC Gold Credit card for the past 6 yrs.
>>
>>
>>I am having serious problems and concerns over the card delivered to me
>>on 7 th December .
>>1. ...

Hello sir,

This complaint is regarding the HSBC collection center. I have been getting real abusive calls from the bank's collection center (o[protected] & [protected]), for a card which is not mine and neither transactions done on it.

The calls became so abusive that I had to take the help of local police and most astounding fact was that the collection agent who was calling me changed not only his name...

Dear Sir/Madam,
I AM AN HSBC CLASSIC CREDIT CARD CUSTOMER.MY CARD NO. IS [protected].SIR SINCE LAST 18 MONTHES OR SO HSBC IS SENDING ME THEIR STATEMENTS WHEREIN THEY ARE ASKING ME TO PAY FOR AN INTERNET TRANSACTION / PURCHASE WHICH I HAVE NEVER DONE.I HAVE ALREADY BLOCKED MY CARD AFTER RECEINING THEIR 1ST STATEMENT IN THIS REGARD AND HAVE ALREADY FILLED COMPLAINT WITH THEM BUT OF NO AVAIL.THEY ARE STILL SENDING ME THEIR FALSE...

After September 25th 2009, there were some transactions of about Rs.50,000 which has been done from my card. I informed the Credit Card deptt. as I know after the very first illegal transaction. I have filled all the dispute forms as asked by the service support center. The disputed amount took atleast 2 months to serve you. But before completion of two months, I am getting regular calls twice or thrice in a day for making a payment. I am...

To,
General Manager,
HSBC Customer Service,
Credit Card Services.



Subject: Prolonged delay in the credit card billing dispute resolution

Dear Sir,

I am disputing over the entire amount against my credit card which has rapidly mounted around the 9000Rs/- mark till date. I have been following up this case since October 2007 till date with minimal ‘CONCRETE’...

Dear Sir/Madam,

I am HSBC customer for the last 7-8 years and hold credit cards (Master and VISA). For major transactions within India as well as abroad, I prefer to use HSBC cards. I always keep track of my purchases and payments.

I had received a bill of RS.19,143.23 against my card VISA Card ending with 2356. Due to official commitments, I paid 2 days late. Since you have realized the money after the due date,...

Hi ,

My father held an HSBC credit Card . He passed away on 25th of Nov '09 . he had dues of some 11000 odd INR . Not being too sure about the amount i paid 11k online . I had also explained the situation to the call center guy who had made a call to make the payment .
Once i recieved the next statement , i came to know that some 6-7 hundred INR was still left , These guys had put late paymentcahrge and service...

Sir,

For some reason i did not pay the amount of HSBC credit card, i used approx 35000 (Thirty five thousand)

After 2 years they have chanrged 88603(Eighty Eight Thousand Six hundread and three)

i have paid this amount in aug 2009, But at the time of payment they told me , we will update the status in CIBIL with in 20 days

Today also they did not update my status

They...

[protected]@hsbc.co.in , [protected]@hsbc.co.in , https://www.consumercomplaints.in


HSBC Credit Card



No Bills from 4 Months - Harassing by sms and phone calls. My credit card limit was 16000
Hi,

I am holding two HSBC credit cards no. [protected] (Primary &Sub) in favor of shishu pal Singh & Roshni Yadav I didn’t receive the bills from
Aug’09....

Dear Sir,
I hold a HSBC Credit card (No: [protected]).

On 17-Dec-09, I lost my card and got it blocked on the same day. Also, I requested for a new card.
The payment for the month of November was due on 24-Dec-09. Hence, as advised to me by the phone banking officer, I made a cheque payment of Rs. 10,252.00 towards my old credit card ([protected]) on 18-Dec-09.

However, as the money...

Hello,
I used to hold 2 cards from HSBC until both of them were stolen about a year and half ago. I informed the HSBC lost cards dept as soon as I discovered the loss, however someone had made some fradulent purchases from the card in the meantime. I informed HSBC dept in writing about the same as per the instructions from their customer care dept and I assumed the matter was closed. No one contacted me for more than a year, and suddenly...