Hongkong & Shanghai Banking Corporation [HSBC] Complaints & Reviews

I am an employee, and have a savings account with HSBC. My confidential and private letters sent by HSBC through mails do not reach me, but my security guard. Once I found my statement lying near the lift, which was open. And also, private matters like my PIN no. for my debit card I got it from my security guard. It can and could have given access to unauthorised people. I want to file a case against them for not safeguarding my private and...

Hi, I am depositing cheques in time in the drop box defined by HSBC. They also say drop cheque before 4 working days, how ever i am depositing cheque before 5-7 days, still cheques are shouls as late payment (may be they drop bix collection contract is not up to the mark and they need to improve on that.). I have followed woth HSBC call center agents, also writing to "[protected]@hsbc.co.in" mail ID to log my complaints. My complaint was...

Bank does not give statements as it claims I have access to e-statements (which I do not have for the 2nd card) and hence I can't get reimbursement from co. and HSBC has been harrassing me for no fault of mine. Their agents said tauntingly.. go to consumer court why are you still waiting?

Summary:

Sept/Oct 2006
I was sold an add-on card by an HSBC agent which I activated on losing my wallet while...

I had used HSBC gold credit card in late 2004 and early 2005 for two transactions. At the time of bill the bank had charged more interest as mentioned in the terms & conditions. So they had sent a representative to my place to sort out the conflict. I have made the payment accordingly and they had closed my card. Now in dec 2009 i have applied for a loan from sbi bank but they refused my loan because in the current cibil report my HSBC...

Dear Consumer Court,
This is to post a complaint against HSBC Personal Loan department. I took a loan from them 4 years ago and fulfilled required conditions to avail last EMI waiver to which they are denying now giving me baselss excuses like the required option was not ticked in application form at first place and so on.Who would not tick this option if available and why?If their DSA did not tick the option then DSA should punish...

One year ago some sales executive of HSBC card came to me and requested me to take a free credit card offered by HSBC Bank. He informed that if the card is not used for a year , the credit card will be automatically deactivated. HSBC may confirm whether to continue or discontinue this card. They promised, this card is absolutely free.

I never used the credit card given by them. Suddently today , I got a credit card statement,...

his should be a lesson for every one who is trying to get a HSBC credit card.

I applied for a HSBC credit card in the year 2007. After few days i got a mail asking to pay
a minimum amount of 101 by the time i have not yet received the credit card.
I wrote to HSBC that i have not received the card. I also got a letter stating that the card
was not delivered an it was returned back undelivered and got destroyed...

I have been using the HSBC credit card since 2005.....HSBC has offered me the credit card with no annual fees....

In the year 2008 i have got a statement with wrong billing where i have made a purchase of 2467 rupees at Big Bazar......for which i have not made the payment because i have got the statement with annual fees... i have told the customer care executive clearly that i will not be paying the annual fees....customer...

Issue

Credit Card account Settled with Mutual Agreement and Payment made to Bank for the Outstanding Dues through Post dated Cheques Issued in advance,and Acknowledgment Receipts received for the same as advised the Banks Debt Mangement Executive

Violation of the Settlement agreement -

Non closure of the credit Card account ,Fraud and Harassment on Part of HSBC

A) Unsatisfactory...

This is with reference to calls made to me for credit card collection by HSBC Credit card recovery team.

Mr.Bikesh Singh (Delhi HSBC recovery) called me and asked me to pay Rs.7000 towards my credit card dues.

When I asked for a break-up of the amount, he refused saying he himself didn’t have the details.
He became rude to me and started shouting at me abusing me to pay the money.

This...

HSBC Credit Cards
Posted:[protected] by MOHD TARIK Send email


ANNUAL FEE
Hallo,

I have been issued a credit card from HSBC (card no.[protected] as a free card. At the time of applying for the credit card as well as at the time of telephonic verification, I had orally confirmed that the cards were life time free cards. However, recently my card account has been debited with...

Hello,

I had been using HSBC credit card since 2006 and wasn't satisfied with it even then.
Later in August 2007, I had dropped in a cheque for Rs. 7000/- on 2nd Aug 07, Chq no:67050 - UTI (Axis) Bank as credit card payment. Few days later I got a letter saying that my cheque has been rejected and I should issue a new cheque. when i checked my bank account, i saw that on 4th August '07 the amount(Rs 7000) has...

Dear Sir,
In the year 2004, HSBC officials approached me to avails their Home Loan at a very attractive rate of 7% p.a. and promised us of their full co-operation and support in keeping the future interest rates as per the RBI guide lines and in lines of leading Public sector banks. As the time passed by, due to market trends they their interest rates in an unjustified way up to 13 to 14% much higher than other banks and the most...

Hi,
I have hsbc credit card bearing no-[protected] from past 4yrs. i got calls from HSBC bank that providing Balance Transfer facility on my cards at the rate of intrst 0.99% pm (reducing) for life time . From past two yrs i applied 9 to 12 times of balance transfers with different amounts and i am paying 0.99%pm rate of intrest but from last 9months hsbc charging @3.3%pm. when i spoke with hsbc executives ,their response...

Dear Sir,

I would like to inform you that I am holding HSBC credit card [protected] since October, 2006 to till date. But till date they have not charged me any annual fee for the said card. Also note I have not paid any fee towards the annual fee. Now suddenly they charged me annual fee of Rs 700.00 in the forth year. Four years back when I accepted this card, executive told me that the card is life time free....

Hi Sirs,

I got a Letter from HSBC (Pre-closure details), as per that letter, i have paid the Bankers Cheque from SBI since i had applied take over of loan from SBI. After paying the money i have INR Cr. 44813.54 balance, from which HSBC has released only INR. 17502.21 after a week without interest, and remaining they are saying that debited AGAIN towards pre-closure charges. My account got closed on 12/11/09, till date after...

My name is Pawan Kumar. I had applied for PF withdrawal bearning PF account number - AP/HYD/37897/26532 @ Bangalore. I have been trying to get the status on the same through the postals, but in vain. I am currently abroad on a project and hence can't visit the PF office personally.Request to please assist in early release of my funds.

Regards
Pawan Kumar...

To whom it may concern

I have taken a loan from HSBC (personal loan) in the year 2007. The EMIs were getting deducted properly until Feb 09. Suddenly, due to incorrect submission of information to my other back the EMI was not getting deducted though I have sufficient balance in my account. I have tried talking to the Customer service department but no use. Now because of their fault my CIBIL history is completely gone. I need...

Myself Goutham Lakamsani, I used to have an HSBC credit card under the offer of Zero Annual feel and got expired during 2008.

After the card had expired in 2008, I had not opted for any renewal and not placed any such requests. I had also re-located to abroad and recently come back. Now I found from a CIEBIL report that I had an due on credit card, so I called up your customer care and found from them that the card is auto...

Hi

I hold a credit card with HSBC Bank since last few years. 3 years back HSBC card stopped sending me paper statement. I made several calls to HSBC bank for continuity of paper statements. Every time they promised to send the statements as a regular basis but would only send me statements of last months. This led to delay in certain payments and they started levying late payment charges to me, arguing that they dispatch the...