Hongkong & Shanghai Banking Corporation [HSBC]

HSBC Credit Card — Harrasment and Voilence

Arun Jain

from Ahmedabad, Gujarat

Address:

Maharashtra

I have written mail to HSBC that i have cancelled their crdit card last 2 year back and i am written to email to [protected]@hsbcbank.co.in & [protected]@hsbc.co.in stating the same, I have been getting harresment and vungulr calls at my residence numbers in the night from a PCO in Delh also from a some Delhi Number[protected]

They have used very vulgur language to my mother and my wife, my mother is a senior citizen and having major health problem the calls have been made by a person in the dead night althogh the number is from delhi he says he is calling from Pakistan when i ask the person name he uses vulgur language and abuses, I am in the process of filling an NC with the Police station and sending a notice to the bank.

As per me when i canceleld my credit card due to very bad services like late recipt of statement, overcharging and no response on the call. i had cleared all my payments two years back, they are now saying that they have taken all the past years interest and annual fees and asking money.

My family is tranmatised of calling and abusing, they person calling give all kind of bad words.

Regards,
Arun

Was this information helpful?

No (0)

Yes (0)

Related Hongkong & Shanghai Banking Corporation [HSBC] reviews

View all 1101 Hongkong & Shanghai Banking Corporation [HSBC] Reviews

Comments

UDIT SADH

from Noida, Uttar Pradesh

CREDIT CARD HSBC — HARRASMENT

KIND ATTN : VENKATAKRISHANAN ; JAVED HANEED , RAJNIKANTH ; Miriam D’Rozario

THIS IS REGD TO OUR CASE / COMPLAINT REF – 3005461 , I HAVE BEEN INFORMED BY UR MANAGEMENT THAT MY CARD HAS BEEN CANCELLED , NOW I M RECEVING STATEMENTS REGULARLY, I CANT UNDERSTAND UR WAY OF WORKING , I THINK I AM BEING HARASSED & I M FORWARDING MY CONPLAINTS TO RBI – CREDIT CARD COMPLAIN DEVESION, AS U HAVE CANCELLED MY CARD & SENDING ME REGYLAR STATEMENTS , ALSO AFETR MY REQUEST TO KNOW THE STATUS OF CARD AND ASKING TO CONSOLIDATE MY LIMIT OF 2 CARD , I M NOT RECEVIG ANY APPROPRIATE ANSWERS & UR TELEBANKING / COUSTOMER CARE NO ARE IMMPOSIBLE TO REACH. THIS ANOTHER REASON OF BEING HARRASED , AS UR COUSTOMER CANT REACH UR CARE NO IN TIME & THEN U CHARGE THEM UNDULY, U SYSTEM OF WORKING IS MISLEADING & UR BANK IS REGULARLY MISLEADING & MISDEALING & HARRASING UR COUSTOMER IN A VERY PLANNED & PROFESSIONAL MANNER .

I WANT A CLEAR EXPLANATION TREGD THIS ISSUE & I WANT RBI TO ACT & PUNISH IN ANY WAY BY PUTTING HEAVY SERIOUS PENALITY OR CANCELLING UR BANKING LISCENCE FOR CHEATING & HARRASING WE ESTEEMED INDIANS BY U INEFFICIENT FOREIGN BANKS.

LOOK FORWARD TO HAVE ACTION AGAINST UR BANK.

UDIT SADH
Lajpat Nagar - II
New Delhi

KSL Shastry

from Bengaluru, Karnataka

I agree to the above complaint.
I had HSBC credit card, I went for settlement of the card and paid the complete amount in the month of Nov'08, even today I get a call from HSBC asking me to pay the balance amount with interest.
Last week I recieved a call from HSBC (I think main branch), they were very patient in listening to my issue and they asked for the reference number for clearing the dues through settlement of the card, luckily I had the duly signed letter from HSBC bank and I provided them with all the details after that I did not receive any call from HSBC bank.

I am still disappointed as my name has been sent to CBIL (inspite of opting for a settlement) any idea how to come out of this situation?

Waiting for reply,

Regards,
Shastry

Sourav Mitra

from Kolkata, West Bengal

H.S.B.C — credit card harrasment

Ihave settled my HSBC credit card ([protected] ) as on 9 th june 2009 through cheque by their Collection agency.I have the settlement letter from their bank and i am attaching this one with this mail. After this i don't know that how H.S.B.C bank can send a bill (attached herewith)after settlement?

syed suheluddin kazi

from Mumbai, Maharashtra

HSBC Credit Card — Harrasment by HSBC credit card

Dear Sir/Madam
I had made a payment through HSBC credit card on 27th March for Rs 38000/- but i have not received the statement nor any written intimation from the bank for payment when i had receive the call from the bank i immediately made the payment vide cheque number 080544 for Rs 38000/- now the HSBC credit card is harrassing me to pay Rs4927.85/- more towards charges which are unecessary .

Request you to please resolve the problem

Michael Mason-Mahon

Please allow me to introduce myself my name is Michael Mason-Mahon and I am a shareholder of HSBC Plc. I am based in London yet I am a very regular visitor to India.

At HSBC Annual General Meeting of Shareholders 2010 I did address my concerns with the Board of Directors concerning what HSBC India has been doing and is doing in India to our customers.

I may be able to help you. I can assure you that I will do all that I can to help you. I have been very successful in the people that I have taken up their cases with HSBC. Now they will not let me help anymore Indian's. You may wonder why, ask the Chairman of HSBC Plc Mr Flint why.

Please go to this site. This is an interview that I did concerning HSBC.

http://www.youtube.com/watch?v=cB3vbb9Tx7E

If customers UNITE in India and decide to leave HSBC India in support of their fellow Indian's, who are making complaints about HSBC India then this may make HSBC Plc take action.
They talk about their Global Footprint and their Integrity. Please look at the following sites and see what the Indian people are saying about HSBC behaviour towards them.

https://www.consumercomplaints.in/?search=hsbc%20credit%20card&;page=2

http://articles.timesofindia.indiatimes.com/[protected]/hyderabad/28107457_1_credit-cards-hdfc-bank-hsbc-bank

https://www.consumercomplaints.in/?search=hsbc+bank

http://www.hsbc.com/1/PA_1_1_S5/content/assets/news/hsbc_11142002.pdf

Offers exciting opportunities to extend Household’s business model into countries and
territories currently served by HSBC.
Now ask yourself is this the Bank for you in India.

HELP STOP ABUSE OF CUSTOMER’S in India

So if you would like to contact me and send me your phone number I will call you personally.

Kind regards
Michael

Mobile: 0044 [protected]
E-mail: [protected]@aol.com