[Resolved]  ICICI Bank Account — QAB charges

ICICI Bank Account — Rs.690.0/- Debited without giving Information

Dear Sir,

I am Siddhartha Subhash Deore, . I have Account in ICICI Bank Nashik .

Yesterday (10/06/2008) When I check my Account, I found that Rs.690/- Deducted from my Account .

I called the Customer care ([protected]) the person said “You go to the Bank and ask for the same”

In Evening I went to ICICI bank, bank person said “The debit is from Credit Card department “ (I don’t have Credit Card of any bank)

U go and ask to Credit Card Dept. I went to Credit card Dept.they said “We don’t know how the money is deducted”

No one is from ICICI Bank taking the Responsibility or giving the explanation “why and how the money is debited ?”

I think ICICI Bank employees are not there to attend the Customer and solve their Difficulty .





Sir, Pl look into matter and revert my money back to my account.

My Account No –[protected]

My contact No - [protected]



Looking for your valuable reply.





Regards,

Siddhartha Deore

Asst.Manager

R&D, Mahindra & Mahindra

89, MIDC Satpur, Nashik

[protected]

a/c no[protected]

I am Ghulam Jilani, . I have Account in ICICI Bank, Defence Colony Branch, New Delhi .

Dated 13/08/2008, I went to new friends colony branch for deposit money and check my Account, I found that Rs.225/- Deducted from my Account reference no-DEL 080708.

I asked to the New Friends Colony Branch, bank staff told me “You go to the Defence Colony Branch and ask for the same”

I can not travell to the Branch (Defence Colony) for Rs-225
Without any reason how they can deduct RS 225 from my account“why and how the money is debited ?”


Sir, Pl look into matter and revert my money back to my account.

My Account No – [protected]

My contact No - [protected]



Looking for your valuable reply.

This is SathyaMoorthi from Tirupur. Yesterday while I Checking My ICICI Internet account I was surprised to see the bank has cut Rs. 843 as QAB charges. Why suddenly this has happened I have no clue. How the bank could charge such an amount without prior information? How can they take away someone else's hard-earned money? I will take steps if the bank does not explain the basis of such action.

I am Aruna, today morning i just checked the bank statement sent by ICICI. With out any prior notice bank deducted 843 Rs from my savings acc and on the top of that no clue or reason available why it did like that. It is not fair. If bank cheats customers in this way then customers will be no longer with ICICI.

I saw a 843 rupees charged to my saving account as QAB charges. I am not recieving any response from the level1, 2 and 3. Is there a way to take this bank for a ride? This bank is a big headache to everyone. Unfortunately nobody else has that wide coverage in India.

I am SIVAPRASAD, my accnt number is[protected] on 20/10/2008 charged the QAB charges843. With out any prior notice bank deducted 843 Rs from my savings acc and on the top of that no clue or reason available why it did like that. It is not fair. If bank cheats customers in this way then customers will be no longer with ICICI. When I was taken the account 2006 they were said the accnt is 0 balance accnt. why they charged this amount. It is totally cheat the customers.

thanks,
Siva.

Same thing has happened with me. ICICI bank has been deducting Rs.843 for four times in the year 2008 without any prior information. As I am stationed at Denmark and my account is at Gurgaon, India I am not able to visit the bank personally. Customer Care Help desk people are big duffers and they do not know anything and neither they make efforts to explain about the deductions.
Inspite of maintaining a balance of Rs.5000/- in my saving account these cheats are continuously deducting money from my account.

ICICI bank have really come up as a cheater bank and thief bank.They will really loose their worthy customers slowly.

Nidhi Rajan

I am surprised to find that a sum of Rs.2882/- being charged to my savings bank account as QAB Charges.
Please let me know for what this QAB Charges apply.also the bank cannot debit any amount without my consent.
please send your reply asap to avoid my approaching the consumer forum.

This is ridiculuos. ICICI has no right to take away our hard-earned money so easliy. The policies of the bank should be clear and transparent so that we can decide to go for it or not. If ICICI dont expain clearly about the QAB charges then we need to take some action regarding this. I think RBI is sleeping so that this private sector people are enjoying the money of common people. This is disgusting. I am no longer with this stupid bank. And I assure ICICI that i will pass this message to millions to save them from this. I curse this system for not being transparent with we THE COMMON PEOPLE.

This is for the second time that QAB charges are deducted again without any prior information.I have been speaking to the officers but they are unable to convince me about the same.I am a house wife ..imake small savings through fixed deposits etc..and at the end of the day deductions are more than the interest given.This is a high time for me to close the account without further useless discussions with the officers.

This act by ICICI bank is nothing short of daylight robbery. I was debited Rs 843 as QAB charges inspite of mine being a zero balance account. When I called up the customer service, they gave a stupid excuse that my account status was not maintained as a zero balance account. They first asked me to get my account status updated as a zero balance account after which they told they will revert back this amount.
However, I am really doubtful that the amount will be reverted back. Let's all use this forum here to take this issue to Consumer forum and make sure that we teach ICICI bank a lesson.

i surprised to see cutting Rs 843 in my saving account

I had a sal a/c that was opened by my previous company but when I left the job I still thought to maintain the a/c
after about two and a half years of me leaving the job ICICI bank all of sudden woke up and charged 843 rs as QAB charges as now it had automatically been converted to savings a/c and the interesting thing I didnt get any intimation from bank but any ways
I called the customer care which is again not a toll free number but any ways explained the whole issue to about 5 customer representatives at last after spending about 250rs for mobile bill for speaking to ICICI rep and waiting for at least on hold for 2hrs finally they reverted the charges on a condition that I would maintain 10k as a quarterly balance
but now to my surprise they have again fooled me by debiting 910rs saying that QAB charges
so I asked them procedure to close the a/c, again the funny thing is they said I would be charged another bludi 750rs for closing charges
this is my humble request to all people reading this if at any point of time if you ever think of opening an a/c in ICICI please think TWICE, THRICE as its very obvious that your hard earned money is in big danger ...ie; a person keeps money in bank so that he can get interest but here it works vice versa invest money + pay QAB charges = Total loss (common man fooled)

ICICI bank charged me the QAB charges, though as what they asked I always maintained Rs 5000 minimum in my account. I bank with Tallakulam, Madurai branch,

I was also not informed if there will be higher minimum balance to be maintained?

I have also been cheated but now i am learned lession. QAB is different from minimum balance. Find out whats your QAB exception. Mine it was like if i maintain Total Relationship Size of INR 25, 000 then i need not pay any charges; Now i have created a fixed deposit to escape this charge each quarter.

Why the ICICI bank deduct the amout for QAB two times in a year of Rs. 843/- each time. As my account is a salary account so there is no option to deduct any amount in any way... My A/c is from Vile Parle Branch, Mumbai.

Iam Vamshi Krishna from Bangalore.
Even ICICI bank deducted Rs827 from my account as QAB Charges.
6 months before also they have deducted from my account but they creditted that amount back after i have talked to customer care.
Now as the QAB is less than 10k they have deducted that amount.
I dont know what to do.
I have mailed them and also talked to Customer Care..they told that we cannt get that money back.

iam planning to close that account as iam facing that problem for the second time

My A/c No.[protected], I have been charged for QABChgs, Jan-Mar09+ST77 Rs. 827.00 for not keeping a balance of Rs.10000/=.
When opening the a/c i was given a zero balance a/c privilege and now they have begun to deduct.

Also I was using an ATM card, for which i was never charged a fee. The ATM card suddenly became non-functional and i was forced to take a new card. Since the new card comes as ATM cum Debit card. I forced to take the same. On receiving the ATM cum Debit card, I was charged a sum of Rs.109/= in the begining itself.

-Gracy

ICICI Bank — Pathetic services and LOOTER PRIVATE BANK

1. The bank (ICICI) was great in 2003-04, everything was fast and reliable. great access to ATM and warmth of associates, Now since from 2007 onwards the charm went away. there is no proper response by your associates and they are not interested to deal with the customer
2. I went through lot of pain to get the house loan from ICICI in year 2005-06. I spent at least one month follow-up with your people but finally I was denied even after great eligibility. Look at HDFC, within one week they processed my loan and everything is fine with the HDFC
3. I have salary account with ICICI, every month Rs.50, 000 salary deposited in it but still I am struggling to get the personal loan from ICICI. I was following your people for last one week, people are not good, I think good people left your organization
4. I think now to shift to AXIS bank, they are also advancing to internet operations and installing number of ATMs, I am sure all your customers will shift to this or other banks in coming year 2009-10.
5. AXIS bank is providing loan at 15% interest to ITC Ltd employees and your bank is providing it at 18% (On internet instant loans / pre approved loans are at 20%),
6. There are lot of true facts posted about ICICI and it is not romourous (Your officials may say it as rumor for saving their own job, but this is the reality) check this on link : -
https://www.consumercomplaints.in/complaints/icici-c185860.html

7. There are no pins placed at ATM machine since last six months, most of the ATMs in India are without pins, I was searching pins to put cheque and slip together so that I can put this in the crop box. Your security guard says that our bank (ICICI) not providing pins ("Bhikh lag gayi hai bank ko"), all customers are in trouble since from last 6 months. Your officers will not report this problem to you as they may be in fear of being sacked, they will provide only goodi goodi picture to you on power point slides but will never tell the VOC.
8. Your bank maintains 5-S but now the situation is pathetic, most of the times there is no inventory (Payment packets, slips, system downs, hang-ups, no money in ATM, software bugs in ATM)
9. Loan processing to loyal customer like me is very dirty. Since from last 7 years I was not able to get any loan, where as other banks - SBI and HDFC have provided me the loan of Rs.7, 00, 000/- and which I have repaid it ( You will get the proof in writing if needed), but the sad story with ICICI, even if I have all the Savings and Salary account with this bank and I am LOYAL to ICICI (Other policies are also from ICICI, I have never gone to other banks for policy) still I am not able to get the loan
This is the sad story
10. I suggest that you must look in to the LOYAL customers of your bank, otherwise the day is not far that your corporation will ruin due to web and personal feedbacks from your own customers. Others are gearing up, by the end 2009-10 you will loose your market share by 34% to 38% this is guaranteed