[Resolved]  ICICI Bank ATM — Money not dispended but amount debited from my account

ICICI Bank — Rs. 5000 /- debited in My account

Dear Sir,



I have withdraw Rs. 5000 /- through SBI ATM on 03rd April’09, I have not received money from ATM but received the slip stating unable to process. The same amount of Rs. 5000 /- is debited from my ICICI account.

I have already given my verbal complaint to ICICI bank till no action is taken as on date. Your suggested take this written complaint very seriously .



Details : -



03/04/2009 NFS/CASH WDL/03-04-09/12:06:49/0 DR INR 5, 000.00.

Transation Details : -

1. ATM bank - SBI Bank, RPP, Chhapra, Bihar
2. ATM ID : - S1AN00361401
3. Transation Date : - 03rd April '09
4. Transation Amount - Rs. 5000 /-
5. Transation No : - 5854
6. Transation Status : - Sorry Unable to process
7. Transation Time : - 12:06:49

8. Debited A/c No : - ICICI Bank[protected]

Complain Details : -

1. Complain No : - SR[protected]
2. Complain Date : - 03 April 2009
3. Complain Time : - 20:10
4. Complain Status : - Till date we have not recieved any feedback in your side.

Anticipating your favorable reply on URGENT Basis




Thanks & Regards


Kumar Rohit

A/c :[protected]

Bank : - ICICI Bank

Branch : - Bund Garden, Pune

Mobile No :[protected]

ICICI BANK ATM WITHDRAWAL — COUNT YOUR MONEY WITHDRAWN FROM ICICI BANK

Hi,

Any money withdraw from ICICI BANK, please count your money, I was cheated with Rs 400 when I whitdwar a sum of Rs 10, 000 from my account, I just got Rs 9600 instead of 10, 000. How did they acieved it.

I got the following currency from the ICICI BANK CMH ROAD BANGALORE
500x18= 9000
100x6 = 600
Total = 9600

PLEASE NOTE : If you withdraw the same amount you are likely to get the same number of currency that is 24

The actual currency that will be deliverred to you will be as follows:
500x19=9500
100x5=500
Total = 10, 000

HOW was I cheated when the number of currency that was delivered to me was same.
I received one 100 rupees note in between the five hundread rupees, so the total count remain the same that is 19, and then another 5 of amount 100 rs so the total count of current from the ATM was 24.

I have been cheated and I am expecting ICICI BANK coulld trace it easily if they want to. They just need to find out who filled the amount in that ATM, who actually replaced one 500 RS with one 100 Rupees note.


Instead of ICIC bank calling me I reeveived am message that they will address my complain launched on 24-April by another 14 days. Isnt it strange.

IS ICICI BANK STARTED CHEATING OR ONE PRESONSEN RESPONSIBLE FOR FILLING THE MONEY IN ICICI BANK ATM.

Reagrsd
Shuvra

ICICI Bank — Amount Debited From My Account , but money not dispensed

Dear Sir,


Ref:- Dated 4/4/2009, Time 21:38, ATM ID S1AN00445601, TXN NO. 1153, ICICI Card No. xxxxxxx5014 By SBI ATM.

On 4th Apr'09, while withdrawing money from SBI, whitefield(ITPL campus) Bangalore ATM, Rs 10000 has been debited from my savings account .. but in reality I have not received any money from the SBI ATM machine and I have the ATM receipt (saying that " Unable to process" ) also with me to substantiate the same.


As I have savings account with ICICI Langford road Blore branch, I have lodged a complaint (SR[protected] with ICICI Customer Care on 5th Apr'09, but the matter has yet not resolved..Only receiving the extended/false dates from customer care dept to resolve this issue ... i.e 16th Apr, 18th Apr, 28th Apr... Also, got an SMS saying that 10000 Rs will be charge back before 28th Apr'09

On this issue, I had a talk with various people like Anirban, Venkatesh, Swapma...etc for atleast 11-12 times in last 24 days. But the matter has yet not resolved and still pending for your action, though I was promised by Mr Anirban of Mumbai to get the refund/charge back amount positively by 28th Apr'09 ..

Just now I had a phone call with the customer care dept and now, I am getting a new date of 1st May'09, which is again a holiday...

I am very dissapointed with the service & response time.

Please look into this matter and take the necessary action ASAP.

Warm regards,
Rupali Roychoudhury
Bangalore
(Cell -[protected])

ICICI Bank — Debited Money From My Account Without My Concern

I have an account with ICICI Bank for more than 5 years on behalf of which i was given a credit card with a limit of 15K . I had used the card in nov2005 for an amount of 13K and since then there was an autodebit done from my account for an amount ranging from 700-900 every month.This continued for atleast 23months and i had almost paid Rs 21000/- till then. Noticing this I had put in a request to stop auto debit from my account which was not accepted initially but was honoured in next couple of months. I had also approached to ICICI creditcard dept. for settlement for which they did not agree and asked me for 14K to close the creditcard account. Since then, I did not make any payment for my card for atleast next 5months due to which the bank had activated an autodebit of 27K from my account. Pls note that this was my salary account where my company use to credit my salary everymonth. I was lucky to withdraw all my cash from this account just hours before they activated a debit note on my account. This debit note continued and it was to my surprise that my brother had credited Rs7510/- on 10th of May 09 and the same was taken by the bank without intimating me. Pls help as I have already paid almost more than double of amount which i actually used it on my card but still this bank is after my life for more money. Request you to please help me in getting a reversal of Rs7510/- into my account and further help me in settling this case with the bank so that i do not face any such problems with ICICI in future. I have all the documents in support to my above said statements and can be furnished whenever required.

ICICI Bank Ltd — PAN Card Not Received

Dear Sir,
This has reference to The Application No.[protected] & Coupan No.[protected]. I had applied for my Pan Card on 09/04/09 but still I could not receive it.

You are requested to kindly get it issued.

Regards,
Vinod

Money not dispended but amount debited from my account
Money not dispended but balance get deducted

I am a customer of State Bank of India(S/B a/c-[protected]).

On 11/06/2009 around 10:52 hrs I had used ICICI Bank ATM(ATM ID-S1AN1152) in KALYAN (E) for money withdrawal but one txn failed & one txn failed with a network error.

I didn't get the money but my SBI account was debited.

Please investigate and get it credited back to my SBI S/B account ASAP.

.i am work in a force (INDIAN ARMY ) It's my salary a/c my cell no.is [protected]

ICICI Bank Ltd / Saving A/c — Wrong Debit due to ATM fault

I visited ICICI's ATM on[protected] at Shevashram Road, Bharuch-392001 to witdhraw Rs. 300 but at that time sufficiant cash was not availble in the ATM and cash not came out, although my a/c is debited Rs. 300/-. I had already made a complain but below revert received from bank :-

"With reference to your Service Request SR[protected], The transaction has been verified and found to be fully paid and successful as per our records. Therefore, reversal of the transaction is not authorized"

I dont understand how could this transaction be verified as i did'nt receive any cash..?

Name :- Mahesh Bariya
Saving A/c no.[protected]
Branch:- Bharuch-392001
Mo:- [protected]


Pls arrange to credit Rs. 300/- as early as possible.

Dear Sir,
i am the saving account holder in SBI (O.F.Varangaon branch) my details are given below for necessary action at the earliest please.

on dated 8/06/2009, around 11.30 AM i went to ICICI bank ATM at 44/1, sinhgarh Technical education society Badruk, Wadgaon Badruk Pune- 411041 for withdrawl of Rs. 5000/- from my SBI ATM card. after inserting ATM card and PIN No. ICICI ATM niether dipensed the money nor print of reciept has come out. after asking assistant at ATM he intimated that some time this ATM is not working. after checking my account from SBI ATM i found that Rs. 5000/- was debited from my account vide ref no.
62201804819000002352572 S1AN1188. after coming over my SBI branch i complained for the same. so for no action was initiated from ICICI side. you are requested to make necessary arrangement to redirect Rs 5000/- to my account at SBI Bank at the earliest please.
my deatils are given below
Name: Vaijinath Patil
A/c : Saving a/c
A/c No.[protected]
Bank: SBI O.F.Varangaon
SBI ATM Card No.[protected]
urs immediate action is solicited please.

ICICI BANK/ ATM cash withdrawal — Double debit for one withdrawal

I withdrew Rs. 2000/- cash on 4th of May 2009 at around 3 p.m. from HDFC ATM, located at Russel Street Kolkata by using ICICI Bank ATM card. First time when I inserted the card, nothing happened. I waited for 5 minitues before inserting the card again. Next time the machine dispensed with the requisite cash. However, my statement showed that my account has been debited twice. I lodged my complain next day(5th May 2009, at 1 p.m.) by visiting ICICI, Salt Lake(BJ Block) personally, when branch staff advised me to lodge my complain online. I did so at 1.10 p.m. and was alloted complain no.[protected] dated 5th May, 2009. S0 far the money has not been refunded to me.
My account no.[protected]
My ATM card no. xxxxxxxxxxxx8633.
The matter must be resolved now.

EVEN SAME THING HAS HAPPENED TO ME.. AND I HAVENT RECIEVED CASH TILL NOW, ICICI IS NEITHER GIVING ANY SATISFACTORY ACTION TILL NOW..

Dear Sir,
i am the saving account holder in SBI (Jamalpur Railway Colony branch) my details are given below for necessary action at the earliest please.

on dated 04/07/2009, around 10.35 AM i went to ICICI bank ATM at Opposite City Court, Gulzarbagh, Patna City, PATNA (Bihar) for withdrawl of Rs. 10000/- from my SBI ATM card. after inserting ATM card and PIN No. ICICI ATM niether dipensed the money nor print of reciept has come out so, i had pressed the cancel button.then i had again use the ATM card after few pepole were able to use the ATM.This time i was able to get Rs.10, 000 but the print of rciept did not come out. after checking my account from a nearby SBI ATM i found that Rs. 10000/- was debited from my account for two times
. after coming over my SBI branch i complained for the same. so far no action has been initiated from ICICI side. you are requested to make necessary arrangement to credit Rs 10000/- to my account at SBI Bank as soon as possible.
my details are given below
Name: ASWIN BINOY BAKHLA
A/c : Saving a/c
A/c No.[protected]
Bank: Jamalpur Railway Colony branch)
SBI ATM Card No.[protected]
urs immediate action is solicited please.

Canara Bank — Cash not dispensed from ATM but a/c debited

Cash not dispensed from ATM but a/c debited
This is on behalf of my Bother - In - Law, Mr Sitaram SIngh Thakur

Cash not dispensed bt ATM but a/c debited

To
Manager ( ATM Transactions )
Canara Bank,


Dear Sir,

I am an A/c holder of canara Bank (A/C No. of Canara Bank, Seoni, Madhya Pradesh).

I made a money transaction through ICCI ATM centre, Indora Chowk, Lamba Petrol Pump, Nagpur ( MH ) using Canara Bank Debit Card, on 25th June, 5:19 PM. I withdrawed Rs. 20000.The system showed a welcome screen again, the cash did not dispense in the ATM but the account got debited from the account.

Have given a written complaint to Canara Bank Seoni but they have not even written a mail to your concerned department and are very sluggish in moving ahead

Request you to look into the matter and help me receive the money debited by your bank.

Below is the account details -

Account Details - 10016
Name of Account Holder - Sitaram Singh Thakur
Bank Name - Canara Bank
Tranaction Happenned in - ICICI Bank, Indora Chowk, Lamba Petrol Pump, Nagpur

on 28 may, 09 i used my SBI ATM card (card no.[protected] at bank of baroda ATM located at rohini sector 6, DDA market. my account with SBI has been debited with rs. 25000/-, but i did not receive any cash at the ATM.i have registered a complaint with SBI as well as BOB on 30 may, 09

its a matter of regret that even after 47days i havent received any credit in my SBI account (a/c no. [protected]).
PLEASE LOOK INTO THE MATTER AND CREDIT MY ACCOUNT WITH SBI WITH RS. 25000 IMMEDIATELY.

REGARDS
ASHA BHATIA
G- 27/ 75, SECTOR 3, ROHINI, DELHI
P .NO. [protected], [protected]

ICICI Bank — Cash not dispensed from ATM but a/c debited

This is on behalf of my Bother - In - Law, Mr Sitaram SIngh Thakur



Cash not dispensed bt ATM but a/c debited



To

Manager ( ATM Transactions )

ICICI Bank,





Dear Sir,



I am an A/c holder of canara Bank (A/C No. of Canara Bank, Seoni, Madhya Pradesh).



I made a money transaction through ICCI ATM centre, Indora Chowk, Lamba Petrol Pump, Nagpur ( MH ) using Canara Bank Debit Card, on 25th June, 5:19 PM. I withdrawed Rs. 20000.The system showed a welcome screen again, the cash did not dispense in the ATM but my account was debited for the amount.



Request you to look into the matter and help me receive the money debited by your bank.



Below is the account details -



Account Details - 10016

Name of Account Holder - Sitaram SIngh Thakur

Bank Name - Canara Bank

Tranaction Happenned in - ICICI Bank, Indora Chowk, Lamba Petrol Pump, Nagpur

SBI & ICICI — Account debited but no cash received

On 15th April, 09 i used my SBI ATM card (card no.[protected] at ICICI BANK ATM located at Shekh Sarai(Txn no :- 8077, ATM ID: - S1AD1018 ) . my account with SBI has been debited with rs. 3000/-, but i did not receive any cash at the ATM.i have registered a complaint with SBI.
Its a matter of regret that even more than 2 months. I haven't received any credit in my SBI account (a/c no.[protected], DU Branch, Delhi).
PLEASE LOOK INTO THE MATTER AND CREDIT MY ACCOUNT WITH SBI WITH RS. 3000/- IMMEDIATELY.

Thanks With Regards

COSMAS TIRKEY
MOB NO. [protected]

In your case you will have to contact the bank whose ATM you were operating, giving them the account details of the Debit card you were using. Once they find the discrepency in the cash disbursement from the ATM machine, they will refund it back to the same account.

The bank should be able to trace this at the EOD settlement and the money should be back in his account. It would take sometime as Bank would need to dig out the cash totals from the ATMs and not all of the ATMs are maintained by banks.

Please be also advised to keep the slips containing the error messages handy though, in case they were required.

Trust this would suffice.

ICICI ATM Withdraw with SBI CARD — Amount Debit From My SBI Saveing Account.

Sub:- Amount Debit From My SBI Saveing Account.

Ref:- Dated 03/08/2008 BY ICICI ATM, Skiha branch, jmanger, Gujart

Respected sir,

In reference to the above reference I would like to inform you that, I have SBI ATM Card I want to withdrawl from ICICI ATM Located Sikkha, jamnagar, Gujart, I have given with draw option of 16000/ Rs. ( Sixteen Thousand ). But I have not received any amount from ICICI ATM, and slip come out unable to process. and amount was debit 16020/Rs.(Sixteen Thousand Twenty) from my account.

Therefore I request you take necessary action to provide my short of Rs.16020/.Because I am runing at SBI Bank and ICICI Bank from last ten month the SBI bank is telling ICICI bank will do and ICICI Bank is telling SBI Bank will do.

1.Account No - [protected]
2.Nature of Account - saving
3.Name of Bank - SBI
4. Name of the Branch : Dondaparthy
5. Loaction : Visakhaptanam -530016
6.Date of Transaction - 03/08/2008
7.ATM Card No[protected]

Thank you and anticipating your kind
Your faithfully

B.SANTHOSH KUMAR
Contact No. [protected] / [protected]
Read comments

ICICI ATM Complaint — Amount Debit From My Account.

Cash not paid by ICICI ATM
Sub:- Amount Debit From My Account.

Ref:- Dated 03/08/2008 By ICICI ATM. Sikkha, jamnager, Gujart

Respected sir,

Kindly refer as above reference I would like to inform you that, I have SBI ATM Card I want to withdrawl from ICICI ATM Located, Skiha, Janmanger, Gujart, I have givenwithdaw option of 16000/ Rs. ( Sixteen Thousand ). But I have not received any amount from ICICI ATM, and slip come out unable to process and My amount was debit 16020/Rs.(Sixteen Thousand Twenty only ) from my account.

Hence we request you take necessary action to provide my short of Rs.16020/.Because I am runing at SBI Bank and ICICI Bank from last two month the SBI bank is telling ICICI bank will do and ICICI Bank is telling SBI Bank will do. My SBI Bank manager was not responded

1.Account No - [protected]
2.Nature of Account - saving
3.Name of Bank - SBI, Dondaparthi branch. Viskhapatnam -530011

4.Date of Transaction - 03/08/2008
5.ATM Card No[protected]

Thank you and anticipating your kind

Your faithfully

B.SANTHOSH KUMAR
Contact No. [protected] / [protected]

Sir,

I would like to bring to your kind notice and necessary help for following:-

1) I have AC No.[protected] in Canara Bank, Lodi Road N Delhi.

2) On dtd.16.5.09, I pressed cash withdrawal button for Rs.10000 at SBI ATM Vasundhara, Sector-15, Gzb. However cash was not dispensed and the system got hanged, with sign o[censored]nable to process.

3) However Rs.10000/- was debited from my A/c

4) I have lodged complaint to Canara Bank with a copy to SBI for re-imbursement of the wrongful debit/-.

5) Despite repeated reminders, I have not received any refund till date.

Shall be thankful if you can kindly arrange refund of my money as per RBI guidelines, on urgent basis.

Regards,

K.B.Guite
Dy Manager, TBG, B.H.E.L
Lodi Road, New delhi-3

Mob: [protected]/[protected]

ICICI — money get debit from my account without getting out of ATM

Dear sir,

I am Omprakash Meena an employee of SAIL . My Atm details are

A/C no. [protected]
ATM from which i tried to debit money has ATM ID no. S!CW2977
Time13:50, date 16/08/2009
Transation no. 344 amount on this Trans no. 5000(Rs.)
Transtion no. 345 amount on this trans no. 4000(Rs.)
and the response code was 059
This ATM is located in Arya Nagar, Alwar, Rajasthan
My mobile no. is [protected]
please see the matter and credit my amount of Rs. 9000 in my account.
Thanks