[Resolved] ICICI Bank Credit Card — declining a transaction | |
on[protected], i tried to buy a software on 3 installment EMI on my icici credit card. the transaction was declined twice. on enquiry, it was explained that total amount of three EMIs exceed my credit limit. on[protected], i called on [protected] to find out the max amount which i can utilize. 1) first call was not answered after reaching the credit card menu for a long time. 2)after going through the entire unwanted menu one ms. suvarna answered and after explaining the info required, there was a long long silence; 3) in third attempt i was fortunate to get the required info from ms. rammya. only after confirming the max amount for which i can have EMI facility, i attempted to use it through conference call, which was again declined. i was embarrassed, and tired of multiple tiers of phone banking, i had no choice but to lodge a complaint. Govind D Phatak 5 Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 3 Comments | |
Comments
To,
The Head office
ICICI BANK LTD.
Mumbai-400051
Subject- Due to missing or lost of Cheque.
Sir,
I am ABHA SINHA account holder of ICICI BANK LTD. Sitapur branch. Sir, i have deposited cheque no-642673/[protected]/23 in ICICI BANK Sitapur of Rs- 354000/- i got the cheque
from POST OFFICE JHANSI through a payment of my kisan vikas patra (KVP) maturity amount at 08/08/2012 final settlement of KVP. As we deposted the cheque in ICICI BANK on 09/08/2012
after one week we went to bank and asked about the cheque, they said they have missed or lost the cheque in clearing house lucknow branch and they asked us to bring another cheque from the post office jhansi and given a letter of cheque lost or missed by icici bank, but the post office jhansi branch manager said that they will not issue another cheque and told us to put a case against the icici bank sitapur branch.
kindly request, please urgently given my maturity amount of my cheque deposited in my bank account.
Note-: I have to face some many problems beyond my payments-
1. staff was not respond properly and timely
2. misbehavior of executive and doesn't any knowledge about RBI rules and regulation.
3. mobile and phone cal didn't receive at urgency of customer.
I was totally irritate for this irresponsibility of staaf and manager all those, please give a suggestion what can i do for all the activities of your branch head .
Another REQUEST- I have to purchase a property in Lucknow near amausi airport so the payment would not pay as we commitment of date-15/08/2012
due to lost of my cheque icici bank so its to late about my payment, i request to you please urgently credited my amount rs 354000/- in my account of icici bank.
If i didn't pay my amount to property dealer, the plot would be cancel due to late payments and cancel my deals of plot.
Details-:
Name- Abha Sinha
ICICI BANK Account No[protected]
Cheque No- 642673/[protected]/23
Address- A-12, Awas Vikas Colony Sitapur-261001
Mobile No- [protected]. [protected], [protected]
ICICI BANK Address- ICICI BANK LTD, PLOT NO[protected], NEAR SBI MAIN BRANCH, HOSPITAL ROAD, SITAPUR 261001
Executive name- Sumit, Mobile No- [protected]
The Head office
ICICI BANK LTD.
Mumbai-400051
Subject- Due to missing or lost of Cheque.
Sir,
I am ABHA SINHA account holder of ICICI BANK LTD. Sitapur branch. Sir, i have deposited cheque no-642673/[protected]/23 in ICICI BANK Sitapur of Rs- 354000/- i got the cheque
from POST OFFICE JHANSI through a payment of my kisan vikas patra (KVP) maturity amount at 08/08/2012 final settlement of KVP. As we deposted the cheque in ICICI BANK on 09/08/2012
after one week we went to bank and asked about the cheque, they said they have missed or lost the cheque in clearing house lucknow branch and they asked us to bring another cheque from the post office jhansi and given a letter of cheque lost or missed by icici bank, but the post office jhansi branch manager said that they will not issue another cheque and told us to put a case against the icici bank sitapur branch.
kindly request, please urgently given my maturity amount of my cheque deposited in my bank account.
Note-: I have to face some many problems beyond my payments-
1. staff was not respond properly and timely
2. misbehavior of executive and doesn't any knowledge about RBI rules and regulation.
3. mobile and phone cal didn't receive at urgency of customer.
I was totally irritate for this irresponsibility of staaf and manager all those, please give a suggestion what can i do for all the activities of your branch head .
Another REQUEST- I have to purchase a property in Lucknow near amausi airport so the payment would not pay as we commitment of date-15/08/2012
due to lost of my cheque icici bank so its to late about my payment, i request to you please urgently credited my amount rs 354000/- in my account of icici bank.
If i didn't pay my amount to property dealer, the plot would be cancel due to late payments and cancel my deals of plot.
Details-:
Name- Abha Sinha
ICICI BANK Account No[protected]
Cheque No- 642673/[protected]/23
Address- A-12, Awas Vikas Colony Sitapur-261001
Mobile No- [protected]. [protected], [protected]
ICICI BANK Address- ICICI BANK LTD, PLOT NO[protected], NEAR SBI MAIN BRANCH, HOSPITAL ROAD, SITAPUR 261001
Executive name- Sumit, Mobile No- [protected]
ICICI bank is really irresponsible and careless bank. It is not only customer unfriendly but also they are not full fill the promise which is made with customer at the time of sold the product.
So don’t belive on icici bank particularly ICICI pru life.
So don’t belive on icici bank particularly ICICI pru life.
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ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
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Kindly write to us at [protected]@icicibank.com with ‘Customer Service issue-Credit card’ as the subject line. Request you to provide the relevant details of your credit card along with your full name and contact details.
We will be happy to help you.
Regards,
Nazia Sayeed
Office of the Nodal Officer
ICICI Bank