[Resolved] ICICI Bank Credit Card — Fraud by ICICI bank | |
I would like to bring to your attention following facts about the unethical and illegal practice of ICICI Credit card division and bank and cheating being done. A Credit card No - was issued to me on November 2002 which got expired on November 2004 . First The bank charged [debited ] annual fees from my savings bank account towards the annual charges while It was issued a life time free of cost basis and Later this was amount credited to my card account which is still unused and unnecessarily blocked for no fault of mine. On August 2007 I was shocked to receive a SMS alert informing that Some transaction has been conducted through the card issued to me .Since I had not used this card at all therefore I immediately informed the customer care to block the card and transactions through this card. I was assured through a telephone call from your customer care division that needful will be done and card has been blocked. After that my credit card statement issued to me for the period August- September 07 reflected an amount of Rs.17958/ only to be paid to the bank for the transactions supposedly conducted by me . I informed the customer care that these transactions have not been done by me at all and I had already informed customer care about it. Subsequently a fresh statement reversing the amount of Rs. 17958/ was issued pending enquiry into the matter. After some time bank issued statement reflecting the amount again which I had not spent through my card. I had sent many letters and emails to charge back department [ as advised by customer care ]to explain how transactions have been conducted and authorised by the credit card division but no reply on the matter has been sent to me till date about it. Subsequently I met one of your employee from credit card collection Mr Ankit Goel ( Rohini Delhi Branch )to resolve the issue but he neither resolved nor revert on the case despite of my rigorous follow-up. Now from January 2008 onward Your recovery agent start to calling me and abusing me for delay payments and on 1 st March 2008 I received an SMS that ICICI bank has transfered an amount of Rs. 20,760.00 from my Saving Bank accountno .This has been done without any information, discussion or knowledge . Was this information helpful? | |
Aug 13, 2020 Complaint marked as Resolved | |
 319 Comments | |
Comments
ICICI Bank Credit Card — card cancelled but they have not cancel at their end
Dear Sir/ MadamI have used ICICI Bank credit card since last 5 years and i had made payment every month b4 due dates. Last November 2007 i had cancelled the said credit card but till date the bank persons have not cancell the same and they were putting mental harrasement to me via phone and sending bills every months.
I have made payment of October 2007 in the Shahpur drop box on 23rd oct.2007 and due date was 30.10.07. Some of reasons they were not credited the said payment. They have called me on my cell immediately i have given cheque to their represntative. The very next month they have charged Rs.400/- towards late payment. I had requested them somany times to reverse the said late payment but they hav't. I had tired to called them and destroyed the said credit card alongwith letter droped in the drop box. but they have not cancelled the same.
In the month of january i had paid rs.100/- as per their caller calls to cancelled the card but they hav't.
In the month of feb.08 i have again call from their caller and paid rs.400/- additional for cancellation but they have not done their duties.
I have given so many e mails to them but till date they have not act anythings.
Kindly help me in this matter
regards
vipeen patel
ICICI Bank Credit Card — transferred money without my permisson
dear sir,i got a massage on my mobile that i had made a transaction of Rs 5, 323/- at icici lombard perso on 28 aug. 08. actually i didnt made any transaction to icici lombard. i want to know that without my permission how can you transfer my money from my account. i want the details of that transaction that from which place this transaction was made, by whose permission this transaction was made. please send me the details immediately.my icici bank credit card no. is [protected].my date of birth 10 jan 81.
regards
pankaj tripathi
18/09/08
Good Day
sir
1. Your crdit card stmnt recd dt 15.09.08, but stmnt some
miskate our chq. is return dt 19.01.08 ch no. 282047 for Rs.
2500/- and i see the my bank account ch. no. 282047 pass dt
15.02.08 so cancell the entry in my credit card account &
credit for Rs. 2500/-
2. second think, ch. no. 252047 for Rs. 2500/- is twice entry debit in my credit card stmnt but this chq no is no issue the my chq book so you cancelled the entry in my credit card account & credit for Rs. 5000/
so i am paid balance amount for Rs. 3800/- dt 18/09/08 -
Good Day
sir
1. Your crdit card stmnt recd dt 15.09.08, but stmnt some
miskate our chq. is return dt 19.01.08 ch no. 282047 for Rs.
2500/- and i see the my bank account ch. no. 282047 pass dt
15.02.08 so cancell the entry in my credit card account &
credit for Rs. 2500/-
2. second think, ch. no. 252047 for Rs. 2500/- is twice entry debit in my credit card stmnt but this chq no is no issue the my chq book so you cancelled the entry in my credit card account & credit for Rs. 5000/
so i am paid balance amount for Rs. 3800/- dt 18/09/08 -
19/09/2008
Good Day
sir
1. Your crdit card stmnt recd dt 15.09.08, but stmnt some
miskate our chq. is return dt 19.01.08 ch no. 282047 for Rs.
2500/- and i see the my bank account ch. no. 282047 pass dt
15.02.08 so cancell the entry in my credit card account &
credit for Rs. 2500/-
2. second think, ch. no. 252047 for Rs. 2500/- is twice entry debit in my credit card stmnt but this chq no is no issue the my chq book so you cancelled the entry in my credit card account & credit for Rs. 5000/
so i am paid balance amount for Rs. 3800/- dt 18/09/08 -
Pl send reply my e mail id [protected]@yahoo.co.in
( MY CONFIRMATION CODE - 34ebc)
Regards
Good Day
sir
1. Your crdit card stmnt recd dt 15.09.08, but stmnt some
miskate our chq. is return dt 19.01.08 ch no. 282047 for Rs.
2500/- and i see the my bank account ch. no. 282047 pass dt
15.02.08 so cancell the entry in my credit card account &
credit for Rs. 2500/-
2. second think, ch. no. 252047 for Rs. 2500/- is twice entry debit in my credit card stmnt but this chq no is no issue the my chq book so you cancelled the entry in my credit card account & credit for Rs. 5000/
so i am paid balance amount for Rs. 3800/- dt 18/09/08 -
Pl send reply my e mail id [protected]@yahoo.co.in
( MY CONFIRMATION CODE - 34ebc)
Regards
To
Customer care Manager
I herewith inform you that I have deposited the cash on amount of rs. 7000/- dated 06/05/2008 against my credit card no. [protected] due to negligence of your bank employee the transation is cleared amount are 700 cradit on 7/05/2008 when I want to know what is the status of my account the customer care executive told me I haven't recieved any Cash paymen 7000/- and send me a new statement with the addition of penelty.
So I want to know that how it can possible, you recieved my Cash amount from after a month and who will pay the late charge.
So I am requesting you to please cleare these things as early as possible otherwise I will take necessary action against the defaulter.
Divyang Shah
mb. no. [protected]
Customer care Manager
I herewith inform you that I have deposited the cash on amount of rs. 7000/- dated 06/05/2008 against my credit card no. [protected] due to negligence of your bank employee the transation is cleared amount are 700 cradit on 7/05/2008 when I want to know what is the status of my account the customer care executive told me I haven't recieved any Cash paymen 7000/- and send me a new statement with the addition of penelty.
So I want to know that how it can possible, you recieved my Cash amount from after a month and who will pay the late charge.
So I am requesting you to please cleare these things as early as possible otherwise I will take necessary action against the defaulter.
Divyang Shah
mb. no. [protected]
ICICI Bank Credit Card — ICICI BANK CREDIT CARD MONTHLY STATEMENT
From August 2008 I have not received any statement. Please send immediately for the month of August 2008 Statement.MY ICICI BANK CREDIT CARD NO:[protected].
MY MOBILE NO:[protected].
ICICI Bank Credit Card — fradulant transaction and wrong debits
Dear Sir,My credit card number 4477 4670 XXXX 3002 was used online for a fradulent transaction which was billed to me in spetember 2007 statement with a transaction date of march 2007. first of all i dont understand how any bank waits 7 months to lodge a charge, and if you say you recieved the charge in september then why in october you levy interest for 8 months !! either the charge was wrong or you are trying to get money for a fradulent transaction. This has been repeatedly brought to the notice of the ICICI bank, J.B Nagar, andheri branch by me personally visiting them and submitting umpteen letters since a year now. Neither the letters are accepted not acknowledged, only photo copies are taken saying that they do not have the authority to acknowledge.
Also my name has been put in CBIl. Lately on repeated visits the details of the transaction were given to me and they admitted that it was an online fraud but they cant do anything as too much time has passed. I had showed them the correspondance that i had immediately pointed out in writing and also repeatedly, they say they are unable to help.
I had also been filing online complaints since jan 08 but still to no avail and all i get a reply saying that the problem will be taken care of in 48 hours. I guess 48 hours expend to more than a year.
Regards
Manpreet Singh
ICICI Bank Credit Card — i didn't use the card still now,
dear sir, this sankaran from pondy. i have applied a creditcard to icici bank. i didnot use that card still date and they did not sent pin no also. my cibil report shows creditcard outstanding.please do the need full and helpRegards
sankaran.s
pondy.
ICICI Bank Credit Card — bill payment of the previous made
This is to bring to your attention that credit card bill of August is already made on 27 august 08 as a late payment .but this is again taken into account please recheck and send me the new clarified statement.at the earliest before the last day of the bill duedate.
Prashanth.H
[protected].
Its the worst. Not only in a specific section, the whole bank is worst, we should never have a relationship with this bank. They should not be allowed to run a stuid bank like this with this stupid people.
ICICI Bank Credit Card — over charges which are already paid
I am using icicibank credit card this is third time they had charge me ...un due payment charges my card is deactivate i don't know why .so i request to you please activate my credit card no.[protected]
My card no is [protected] i recieved a message on my mobile no [protected] on 4/10/08 that there was a transaction of Rs 15000/- for icici prudential i havent given any standing instruction or i have not paid through card all my policies are paid through cheques and i have full record.
please lodge my compaint and clear this transaction and block my card i dont want to use this card any more and if iam not satisfied i will close all my and my families 7 policies with icici prudential and close my a/c with icici
abhinav sobti
deputy manager
hdfc bank
gurgaon
please lodge my compaint and clear this transaction and block my card i dont want to use this card any more and if iam not satisfied i will close all my and my families 7 policies with icici prudential and close my a/c with icici
abhinav sobti
deputy manager
hdfc bank
gurgaon
ICICI Bank Credit Card — Excss withdrawl of Rs.12056.00 From S/B Account000701605555with icici bank
Dear Sir,An excess amount of Rs.12056.00( Twelve Thousand & fIftysix only) has been withdrawn from my saving bank account No.[protected] with ICICI bank on 31st of july2008
After lot of reminders the company replied on 5th of oct.2008 that they will do the needful within next seven days
Nothing has happened so far.so it is requested to you to help me to get the money back
Thanks& Regards
Pritam Singh Kapoor
[protected]
ICICI Bank Ltd. — Charging unnecessary claims against the credit card
I am the holder ofICICI Bank credit card bearing No. [protected]. They are not sending me any payment bills and every now and then charging fine of Rs. 400/- I requested them to cancel my card byt all is falling on deaf ears. Till date I have paid unnecessary fine of Rs. 1500/- but still my card is not cancelled. I want to lodgged a complaint against them.ICICI Bank Credit Card — non receipt of credit card statement
I have got a message from icici bank to pay Rs 2560.9 against my card no 5XXX4007 . I didnot receive the bill for it the due date is 7/11/08.There seems to be some discrepency. please E-mail us the statement to take prompt action to make payment.ICICI Credit Card department & ICICI LOmbard — YOUR EMPLOYEE CHEATED ME
i recieved a call, from ICICI Credit Department Hydrebad, a person named Rajeev (ph: [protected]), told me that the credit limit of my credit card has been raised to 1Lac,he also insisted me to take up a health insurance of some 3Lac Rs. to which I refused.
She told me that I will recieve a call from ICICI Chennai, confirming that I recieved my call, and he will ask me questions related to insurance policy, to which i have to reply yes for every questions.
he told me that it is just a verification call that I recieved my Credit Card, he told me that
he pestered me to say yes for every answer, which i did not for the first call, which I recieved in some 30 mins. Insisting that I need to say Yes that I know about the policy, he was annoyingly adamant on my saying yes to every question except for the 2 que that i do not have any doubt and i do not suffer for any disease
.
within 05 mins i recieve 1 messages that Rs 5860.00 has been deducted from my credit card.
I do not recieve any papers requiring my approval.
This is a clear case of fraud. Your employee Mr. Rajeev called me on 5th of Nov 2008 cheated me by providing me with wrong information.
I would like to cancell that policy if it has approved
I called your [protected] toll free number and asked him that I do not need this policy, and he told me that the database is not yet updated, then how come I recieve the message this soon.
Do look into the matter, I will lodge a complain in consumer forum about this incident, and log a case if required.
This is a highly disappointing. I will not suggest any of my friends to have an account in ICICI bank any longer.
MOHD AHSAN
Kanpur(U.P)
ICICI Bank Credit Card — Redeemption of points and unavailability of products
Everytime I wish to redeem the product goes out of stock. This time the staement printed 8 days back shows the product and when u call the call center they say the product is out of stock. Something fishy.With out my consent they tranfered my points to i-mint card.
i have icici bank emi credit card, and this no. is[protected]. i have been payment 1000.00 per month's date 5 or 6, i have payment by cheque 1000.00 month 5th november, 08. i have seen on e-statment online, but this amount is not updated. please urgently updated my account.
my contact no. [protected]
jagdish
lucknow. u.p.
my contact no. [protected]
jagdish
lucknow. u.p.
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icici,credit card collections — PF claim
I worked at ICICI, I-process credit card collections as support executive nearly 1.5 years.My PF No:MH/47808/8481. My PF form has been filed and submitted through registered post on 05.03.2008 at Mumbai PF office.But, I still PF amount is not credited. Hence, I request you to
goodwill to get my Pending PF claim at earliest as possible.