[Resolved]  ICICI Bank Dwarka Sec - 7 Branch — improper function of atm's

this is to lodge a complaint against icici bank dwarka sec-7 branch......
being a local to this area , at some emergency times i hve always found that 95% the atm machines are not wrking or out of order.....
i hve tried to acknowledge the same to bank official's b4 ....but there s no response
they always come up with some excuses or other....its been almost a year people around this area r facing this problem .....a tech problem can occur at times ...but difficult to understand how can it be for every 9 out of 10 times and that also going on fr a year.....
bank officials (dwarka sec-7 branch ) are not serious about this ...and t can b judge even by their gestures
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Aug 14, 2020
Complaint marked as Resolved 
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Dear Avinash,

Thanks for bringing it to our attention. We will look into it at the earliest.

Please email us at [protected]@icicibank.com in case you need further assistance.

Regards,
ICICI Customer Service Team.
Dear Avinash,

The issue with the ATM machine has been attended to and rectified.

Please write to us at [protected]@icicibank.com in case you need further assistance or would like to share any feedback with us. We hope to enjoy your trust in the years to come.

Regards,
ICICI Customer Service Team.
I HAVE A SAVING BANK ACCOUNT IN SEC-7, DWARKA, ICICI BRANCH. AND FOR A LONG TIME I AM FACING MANY PROBLEMS CAUSE OF CORDINATION OF ANY PROBLEM
THEY ALWAYS SAY FOR CUSTOMER CARE HE CAN'T DO
ANY THING. FOR A SIMPLE CHEQUE BOOK I AM COUNTINUE
REQUESTING FOR ONE AND HALF MONTH. BUT NOT ONE LISENT IT. AND NOW I BECOME FRUSTATED AND THINK I COUNTINUE IT OR CLOSE TEH ACCOUNT.
WHEN EVER I CALL IN THE SEC-7 BRANCH WE GOT IT'S ALWAYS BUSY.
I have deposit my DDA flat application form # 0452803 in November 2010. 18th April 2011, Falts draw declared & am not able to get any flat in current allotment.

As on date, I have not received my refun money i.e. Rs.50, 000 from DDA officals via ICICI bank.

As DDA offical informed that we will get money on or beofre 29th April 2011, But as on date, my this matter still pending with ICICI Bank.

Nobody pick-up Nodal office telephone i.e.[protected] as prescribed in DDA form.

Request to lodge my complaint and sort our this issue.

Thanks & regards,
Neelam Khatri
W/O Anil Kumar
Mob: [protected]
e-mail: [protected]@yahoo.co.in

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