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ICICI Bank Complaints & Reviews

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Updated: Oct 19, 2025
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P
Pravin Anant Parab
from Chennai, Tamil Nadu
Nov 20, 2009
Resolved
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Dear

This is regarding my Provident Fund.I have submitted my provident fund withdrawal form in the month of October-2008 in but till now i have not received my Provident Fund No "DL/35644/" of " HITECH PRODUCERS PVT LTD 6/12,CENTRAL LANE, BENGALI MARKET, NEW DELHI CRSD7MU .Please help me so that i can get it soon.
Aug 14, 2020
Complaint marked as Resolved 

icici bank / personal loans — pf fund

dar sir i all ready applay for my pf before one year , butt idid"t get eny respons from my company , my / my companey name
VEE SERVE INDIA .PVT .LTD
HYDRABAD . BANJARA HILLS
PLOT NO 6
. MY PF NO;AP/HY/42916/4081

PLS DO ENY ACTION ...they r not responding my phone calls............
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    R
    Rupal R. Shah
    from Mumbai, Maharashtra
    Nov 19, 2009
    Resolved
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    Resolved

    My Saving account number[protected]. I am holding this saving account with ICICI Bank Tardeo branch for over 2 years. That time the min balance required was Rs 5000/- which i have been maitaining. The account however was unoperated for almost 18 months. During this course the bank would have increased the min balance requirement to Rs. 10,000/-. Snce I keep touring for my work the increase in min balance information skipped my attention till one day in July'2009 I got an SMS 1st time stating my account balance is approx. 1900/- which stuck my mind that I had Rs. 5000/- than how it has come down to below 2000/- So I enquired with the bank who told me this. Ms. Phiroza in the branch told me to give an application for consideration to the branch manager which i did but till date I have no response from the bank. I did receive a call twice from Phiroza and one more person stating that if i am making some more investment in form of insurance than they are willing to consider.

    My request is that if the account is unoperated for a long period the account is freezed for security reason than how can they charge penalty. I understnd that if i am using the services and not maintaining the balance they will charge, but here i have not operated the account for over 8 months than how can the bank charge. The nationalised banks min balance requirement till date is R. 5000/- only than too these pvt. banks are demanding higher min balance amount

    Please help me to reverse the penalty charges.
    Aug 14, 2020
    Complaint marked as Resolved 
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      R
      Rajesh saini
      from Delhi, Delhi
      Nov 19, 2009
      Resolved
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      Resolved

      I FINANCED MY CAR THROUGH ICICI BANK IN AUG 2004 FOR 5 YRS. MY FINANCE IS OVER ON SEP-2009.BUT TILL DATE I DONT RECIEVE NOC FROM BANK .PLS ARRANGE NOC FROM BANK.

      RAJESH SAINI
      CAR LOAN A/C.NO-LADEL[protected]
      CAR- WAGON-R LXI
      DL4CAA2056
      [protected]
      Aug 14, 2020
      Complaint marked as Resolved 
      Dear Rajesh,

      We're sorry to hear about your experience. We'll contact you and work to address your issue at the earliest.

      Regards,
      ICICI Customer Service Team.
      dear, NOC REQUIRED

      i financed my car from icici bank. & now i have paid my all emi but there is showing some overdue charges is reflecting there amt of rs. 11327/- . i am not able to pay this amt. You are requested to waived off this amt. I am very grateful to you.

      regards
      sanay kumar
      CAR LOAN TRACK - LADEL[protected]
      CAR : MARUTI SUZUKI SWIFT
      ADDRESS : 1552, GALI NO. 15, GOVINDPURI, DELHI
      NOC REQURIED

      I FINANCED MY CAR THROUGH ICICI BANK IN SEPT-2004 FOR 5 YEARS.MY FINANCE IS OVER ON JULY-2009 . BUT TILL DATE I DONT RECEIVED THE NOC FROM BANK. PLS ARRANGE NOC FROM BANK.

      UMESH HIRALAL RESHAMWALA
      CAR LOAN NO. LAMUM[protected]
      CAR- TAVERA
      CAR NO.MH-02-PA-5996
      MOBILE NO: [protected]/ 26735763
      NOC REQURIED

      I FINANCED MY CAR THROUGH ICICI BANK IN SEPT-2004 FOR 5 YEARS.MY FINANCE IS OVER ON JULY-2009 . BUT TILL DATE I DONT RECEIVED THE NOC FROM BANK. PLS ARRANGE NOC FROM BANK.

      UMESH HIRALAL RESHAMWALA
      CAR LOAN NO. LAMUM[protected]
      CAR- TAVERA
      CAR NO.MH-02-PA-5996
      MOBILE NO: [protected]/ 26735763
      i financed my car through icici bank in april-2007 for 3 yrs.my finance is over on april 2010.i dont received my noc from bank.pls arrange noc from bank.


      narender sharma
      car loan no.ladel[protected]
      car-alto lxi
      car no.dl8ck9363
      mobile no.[protected]
      I FINANCED MY CAR (TATA INDICA DLS) THROUGH ICICI BANK IN APRIL 2004 FOR 5 YRS. MY FINANCE IS OVER ON MARCH-2009.BUT TILL DATE I DONT RECIEVE NOC FROM BANK .PLS ARRANGE NOC FROM BANK.

      HARJEET SINGH
      CAR LOAN A/C NO- LAJMR[protected]
      QR. NO- A-35, TAYO COLONY,
      P.O-GAMHARIA,
      DIST-SARAIKELA-KHARSWAN,
      JHARKHAND-832108
      MOBILE NO- [protected]
      I FINANCED MY CAR (SCORPIO SXL) THROUGH ICICI BANK IN DEC 2006 FOR 4 YRS. MY FINANCE IS OVER ON NOV-2010.BUT TILL DATE I DONT RECIEVE NOC FROM BANK .PLS ARRANGE NOC FROM BANK.

      N.RAMESH BABU
      No.167 Manjunatha Niliya
      4th Block Peenya
      Blore-560058

      My.Loan.no.LABNG[protected]
      Ph.no.[protected]
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        M
        Mehul Kachalia
        from Mumbai, Maharashtra
        Nov 18, 2009
        Resolved
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        Resolved

        I got a property from Mr. Dinesh Naik this property is on loan with ICICI bank loan account no.LBMUM[protected] of Mr Dinesh Naik.

        I have approached Axis Bank as I am getting lower rate of interest. However when Axis Bank sent the pay order for foreclosure ICICI Bank denied to accept it they said they will not do any bank to bank loan transfer.

        Axis Bank is not ready to give the pay order to the account holder. I have already got the registration done. I want the process to file the complaints against ICICI Bank for such approch.
        Aug 14, 2020
        Complaint marked as Resolved 

        ICICI Bank — forcloser of credit card laon

        I had availed loan on credit card 3 month ago, now i want to close it, i had tried there Customer service, after holding lines for 15-20 minutes i didn't get executives to know how to go about it, i even visited ther Andheri office for solving the issue as i don't want to pay interest @20% pa any more. please help me to repay my loan amount & save on my interest cost.

        my card loan no is [protected].
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          G
          GYPSY HOTEL
          from Mumbai, Maharashtra
          Nov 18, 2009
          Resolved
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          Resolved

          I am merchant establishment for icici bank.
          My MID no. is 50099839 and my terminal ID IS 10412126.
          I Had RECEIVED ONE PAYMENT OF Rs. 2766.57, vide check no.500701
          The process date was 30/05/2008.I had misplaced the check.
          I have now found the check.
          Please let me know which office of icici bank in mumbai I can take the check to get it revalidated. as it is more than six months old.
          FOR GYPSY HOTEL
          Rajinder Singh Bhatia
          Aug 14, 2020
          Complaint marked as Resolved 
          Dear Rajinder,

          We're sorry to hear about your experience. We'll contact you and work to address your issue at the earliest.

          Regards,
          ICICI Customer Service Team.
          Dear Rajinder,

          We are unable to contact you. Please write to us with your contact details and account number at [protected]@icicibank.com and we'll be in touch with you.

          Regards,
          ICICI Customer Service Team.
          DEAR SIR/MADAM,

          We have Account in ICICI BANK. our MID NO.50302866 & 50310453. We request you to mail us MERCHANT PAYMENT ADVICE for the month of July'11 & Aug'11 of the above both MID.

          Pl.consider this mail very urgent.

          Regards,

          Shivani,
          MARKET MOVERS (INDIA)
          Hi,

          We have noted down your contact details and we'll get in touch with you soon.

          Regards,
          ICICI Bank Customer Service Team
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            S
            Srikanth
            from Bengaluru, Karnataka
            Nov 18, 2009
            Resolved
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            Dear sir

            I took a home loan from ICICI in 2006.

            As you know that ICICI always increases the floating Interest rates high and do not decrease as soon as RBI asks when PLR rate is decreased because of this I am paying lots of intrest to ICICI unnecessarily.

            So I thought to transfer my loan to PSU banks like SBH,SBI or Union bank.But they are charging 2.5 % as pre closure charges to transfer the home loan.I have studied in Economic times and also in blogs that RBI has requested banks not to collect any pre closure charges Srikanthand also High court has also ordered the same.

            Please help me to transfer my loan with out preclosure charges.

            Please do needful.

            Thanks
            Aug 14, 2020
            Complaint marked as Resolved 

            ICICI Home Loan — Loan Pre-closure delay

            Hi,

            I have initiated a pre-closure for a home loan. They promised that they will provide the original documents within 16 working days. But on 15th day, they said due to technical problem they cannot close it and they are not sure when they can close it. There is no contact persons, no comitted dates provided. Rather they say, call the customer care every 2 days to find out. Based on their original commitment i had planned for things, now it is unclear about the closure. Why should customers suffer because of ICICI's technical problem. If we do not pay the EMI on time, they put penalty, will ICICI pay for the financial impact for this case?
            Dear Srikanth,

            We're sorry to hear about your experience. Please write to us with your contact details and loan account number at [protected]@icicibank.com. We'll contact you and work to address your issue.

            Regards,
            ICICI Customer Service Team.
            I borrowed home from ICICI Bank on 28 November, 2005 Rs. 6, 50, 000/- @ of 7.5% vide application no.[protected]. Now Bank is charges 11.5% interest. I want to pre-closue my account. Will the bank charge pre-closure charges 2% as per agreement or there is any relief by our honourable court.
            ICICI bank is a fraud bank... When you go for fresh home loans they will attract you with exiting loan scheme and they will behave as if they are the best customer friendly bank. But... But... But... once you are trapped they will show there real color. I will not encourage anyone to take any kind of loan from ICICI bank. They increase their rate of interest every year and you will end up paying the maximum rate of interest compared to other banks.
            At the time of pre-closure or transferring the loan to some other bank they charge highest rate of interest (almost 3% on outstanding), so please look upon all these aspects before taking loan from ICICI. Any corporate banks are always better than these private banks.
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              B
              brajesh kumar
              from Gurgaon, Haryana
              Nov 17, 2009
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              I changed my home address on 22nd Oct and requested them to send my two previous card statement on my New address.but till date i haven't received the credit card statement on my new address.
              The customer care persons not responding properly.
              Dear Brajesh,

              We're sorry to hear about your experience. Please write to us with your contact details and credit card number at [protected]@icicibank.com. We'll contact you and work to address your issue.

              Regards,
              ICICI Customer Service Team.
              Dear Sir / Madam,

              SUB : Card No: [protected]

              For the above subject, I request you to kindly send me the statement upto date as of now for making the payment. Further I am not interested to transact the above card no & also kindly let me known the procedure for cancellation of the card. Let me know immediately.

              Regards,
              Ramesh Arun
              Dear Sir / Madam,

              SUB : Card No: [protected]

              last month i pay the payment by cheque, but i goe call from ccs we are not received the payment, i told my icici bank chegue no, but she told me to pay the minimum amount Rs 500, so i pay the amount by cash in ICICI bank at kanchipuram and i told him to block the cheque, i got e-statement last in late payment fee 400Rs is mentioned Let me know immediately why. last 2 years i am using this type is not happened, i need your feedback immediately.

              Regards,
              R.Chandrasekar
              Dear Sir,

              Sub : Settlement of Card no.[protected].

              Sometime back, your rep. from Mumbai rang up and checked with me if I am interested in settling the account of above credit card. I informed him that I am very much interested and let me know the final amount to be paid on "one time payment basis". I was told that I may have to pay around Rs. six thousand. However, he told me, he will come back after checking the matter with his boss. I have not received any further communication in this regard.

              Though I am not using this card for the last 3 more years, I have been paying the instalments uptil now, excep for the last 2 months. I am still interested to settle this account once and for all. As such, I shall appreciate if you could let me know the minimum amount to be paid on settlement (with 2/3 instalments). Awaiting for an early favourable reply.

              Regards,

              Peethambaran.
              Sir
              I have not got any response of Email dated 31 July 2010 from your side for the subject sited below
              also i am in receipt of your Bill of Cr. Card No. [protected] from 16 July-2010 to 16 Aug-2010 in
              which you have charged interest for Rs. 627.01/-

              Pls send the detail for which you have charged the interest along with the upto date statement of 2009 til date
              Also please send the detail of First Two Enteries For Rs. 1446.20 in the previous statement as requested below

              Pls do the needful
              Regards
              Rajinder Bansal
              Contact :[protected]
              email: [protected]@sify.com;[protected]@gmail.com
              Sent: Saturday, July 31, 2010 5:20 PM
              Subject: CR.CARD NO.[protected]


              Kind attn. Branch Manager, ICICI BANK,

              Dear Sir,

              We are in receipt of your Bill for the month of July, 2010 for
              Rs.10162-19 Ps.

              For the above, We enclose our Cheque No.467941 dated[protected]
              for Rs.7269-79.

              For the following transactions mentioned in your aforesaid bill
              i.e. item no. 1 & 2 dated[protected] &[protected] for
              Rs.1446-20Ps.each. We are not making the payment. Please send us
              the details of the above alongwith the statement of 2009
              till date.


              Regds.

              Sincerely,
              Sd/-.,
              (Rajindera Bansal).,
              FOR PJFPL, LDH.
              Dear sir,
              I had launched a complaint on 4/8/12 about debated my a/c wrongly. My ref. no is 3274107.Can I know status of my complaint.Please reply.
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                P
                Prosenjit Chakraborty
                from Hyderabad, Telangana
                Nov 17, 2009
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                I am an account holder of ICICI Bank. My A/c No. is[protected]. The IVR system of ICICI Bank is very very poor. I had placed a request one week earlier i.e. on 11/nov/09 but today when i called, i was told that the request has not been placed and the Cust. Care Exec connected me to the IVR telling me the steps, i followed those steps but no request message ever came up. Instead I finished my whole 100 Rs. balance in my mobile trying to get it done.

                It is really weird that the so called no.1 private sector bank of India has such poor service.
                Dear Prosenjit,

                We're sorry to hear about your experience. We'll contact you and work to address your issue at the earliest.

                Regards,
                ICICI Customer Service Team.
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                  R
                  rajvindra singh
                  from Allahabad, Uttar Pradesh
                  Nov 16, 2009
                  Resolved
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                  Resolved

                  Dear sir,

                  I have been taken STPL loan from icici bank ltd.My emi amt:1836/- per month.As per recovery agent , Rs 32000/- total outstanding and principal is Rs.25000/-.

                  I want some time for pay your total outstanding but recovery agent not giving time and mantly tourcher to me and taken a cheque from me amt:Rs20000/-, and said if cheque will bounce so i will complaint in police.

                  I have been mantly disturb and i can do susside.If you are not take any action i will suside and you will responsible for this.
                  Aug 14, 2020
                  Complaint marked as Resolved 
                  Dear Rajvindra,

                  We're sorry to hear about your experience. Please write to us with your contact details and loan account number at [protected]@icicibank.com. We'll contact you and work to address your issue.

                  Regards,
                  ICICI Customer Service Team.
                  i am not received NOC as per your sattelment letter. please send my NOC.
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                    B
                    B Venkata Krishna
                    from Bengaluru, Karnataka
                    Nov 16, 2009
                    Resolved
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                    Resolved

                    I have not received maturity amount

                    I have a ICICI Tax saving Bond 022002-TSB -Three , it is already matured but till to date i have not received maturity amout. I have original bond with me. How to get my maturity amount. pl suggest to my mail id [protected]@yahoo.co.in...
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                    H
                    haz
                    Nov 16, 2009
                    Resolved
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                    Resolved

                    ARE THE NODAL OFFICERS BLIND OR WHAT? OR DO THEY NOT UNDERSTAND SIMPLE ENGLISH???


                    IF I HAVE ASKED SOME ONE HIGHER TO THE NODAL OFFICERS LEVEL TO ADDRESS MY ISSUE WHY ON EARTH IS THE SAME NODAL OFFICER WHO FAILED TO RESOLVE MY ISSUE EARLIER ASKED TO RESOLVE MY ISSUE NOW..


                    EITHER ICICI ARE SHORT OF PROFESSIONAL STAFF OR THEY JUST WANT TO PROLONG ISSUES AND HARRASS THEIR CUSTOMERS


                    THIS NODAL OFFICER Ms. SUNANDA RAO…. GOD KNOWS WHAT ON EARTH IS SHE DOING IN THIS SENIOR LEVEL… SHE IS SO BLIND ENOUGH EVEN TO READ THE CUSTOMES ISSUE ADDRESED ON FORUM.

                    SHE WAS THE SAME NODAL OFFICER WHOM I CAME ACROSS BEFORE ADRESSING THE ISSUE ON CUSTOME COMPLAINTS FORUM .SHE HAD REJECTED MY REQUEST EARLIER AND FAILED TO RESOLVE MY ISSUES. EVEN THIS TIME BEING ADAMANT SHE EMAILED ME THE POLICIES AND PROCEDURES OF ICICI THINKING THAT THIS WAS THE BEST WAY TO RESOLVE THE ISSUE.

                    AFTER ME ADDRESSING THE ISSUE ON CUSTOMER COMPLAINTS FORUM.. SHE WAS SO BLIND TO READ THAT I HAD CLEARLY REQUESTED FOR SOME ONE HIGHER THAN NODAL OFFICER TO RESOLVE MY ISSUE.

                    SO WHAT NEXT …. THE SAME NODAL OFFICER CALLS BACK … THE SAME ARGUMENT CONTINUED VIA TELEPHONE…. AND THE SAME STATUS OF MY ISSUE REMAINS UNRESOLVED.

                    SHE CLAIMS TO REOLVE MY ISSUE VIA EMAIL STATING THAT SHE DOES NOT HAVE ANY RECORDS IN THE SYSTEM UPDATED BY HER AGENTS IN REGARDS TO WHAT I CLAIM… BUT SHE IS SO BLIND THAT SHE COULD NOT READ WHAT I HAD MENTIONED ON THE FORUM STATING “. Is it the customers fault if your customer service department does not update the records? How can the Nodal officer claim that a customer has not called the Customer Service department if the concerned executive has not updated the account?


                    ALL WHAT I HAD WRITTEN ON THE FORUM HAD BEEN REPEATED ON THE TELEPHONIC CONVERSATION BETWEEN ME AND Ms. RAO. THERE WAS NOTHING NEW, THE CONVERSATION THE RESOLUTION WAS THE SAME THAT I HAD WITH Ms. RAO BEFORE ADDRESSING THE COMPLAINT ON THE FORUM.

                    SHE HAS TORTURED ME MENTALLY BY GOING OVER THIS ALL AGAIN TWICE.

                    SHE IS SO ADAMANT AND NOT AT ALL COOPERATIVE. IRRESPECTIVE ME STATING ON THE FORUM CLEARLY THAT THE EXECUTIVES HAS NOT UPDATED THE CONVERSATIONS I HAD WITH THEM EARLIER…AND ITS NOT MY FAULT AND THAT DOES NOT MEAN I HAVE NOT CALLED THEM.

                    SHE LIKE A DISGUSTING PERSON CLOSES MY ISSUE STATING THAT SHE CANNOT HELP ME AS THE COMMENTS ARE NOT UPDATED…

                    WHY ON HELL WOULD I RAISE MY QUERY ON CUSTOMER COMPLAINT FORUM IF I ACCEPT THAT RUBBISH ANSWER SHE GAVE ME EARLIER?

                    DOES IT MAKE ANY SENSE TO YOU Ms. RAO? I RAISED THE ISSUE SO THAT SOME ONE MORE COMPETENT THAN YOU COULD RESOLVE MY QUERY AND CAN STOP PLAYING A RECORDER OF YOUR COMPANY NORMS AND POLICIES LIKE YOU DO.

                    YOU DON’T PLAY THIS NORMS AND POLICIES RECORDER EVERY TIME YOU CONVINCE YOUR CUSTOMER TO BUY A CREDIT CARD OR LOAN ETC..

                    JUST TELL ME WHY THE HELL DID YOU CALL ME IF YOU HAD TO GIVE ME THE SAME REPLY.

                    FIRST ANSWER ME AS TO WHY DID YOU CALL ME? DID YOU NOT SEE ON YOUR SYSTEM THAT YOU WERE INCAPABLE OF ADDRESSING MY ISSUE EARLIER? DID YOU NOT READ MY ISSUE ON THE FORUM WHERE I CLEARLY STATED THAT SOME ONE HIGHER THAN NODAL OFFICER SHOULD ADDRESS TO MY QUERY? HOW COULD YOU BE SO SHAMELESS TO CALL ME BACK TO ADDRESS MY ISSUE WHEN YOU COULD NOT RESOLVE IT EARLIER? EVEN AFTER YOU CALLE DTHE SECOND TIME WHERE YOU DEAF DURING OUR TELEPHONIC CONVERSATION WHEN I HAD SPECIFIED THAT I HAD A TELEPHONIC DISCUSSION WITH YOUR OFFICERS AND THEY HAD NOT UPDATED THE COMMENTS.

                    I AM SO FED UP WITH YOUR SERVICES. I WILL CUT THE CARD IN 4 PIECES AND COURIER IT TO YOUR DEPARTMENT.

                    I WILL NOT PAY ANY OUTSTANDING EXCEPT FOR THE PURCHASES I HAVE MADE WHICH I HAVE ALREADY CLEARED.

                    SO MY OUTSTANDING STAYS NIL.

                    I WILL NO MORE ACCEPT THIS HARRASMENT FROM YOUR END AND OF THIS NONSENSE CONTINUES I WILL BE FORCED TO GO TO BANKING OMBUDSMAN



                    ICICI Credit Card Complaints - ICICI CREDIT CARD - Interest charges
                    ICICI Credit Card
                    Posted:[protected] by HAZEL DSOUZA Send email


                    ICICI CREDIT CARD - Interest charges
                    I humbly request every individual to stop using ICICI credit card because they only loot their customers no matter how much business you bring to them.They also don It does not make any difference to them. There is no benefit of doubt. They don’t trust their customers and their customer service sucks…. Right from the lower executives right to the Nodal officers…



                    My ICICI Credit card Number: [protected] activated in 2007.

                    I have been so fed up with the ICICI credit card department. They have the post pathetic and disgusting staff. Right from Customer service department to the Nodal Officer Department.

                    Their customer service department is so poor, they do not update their records and we customer have to pay the brunt for it. Is it the customers fault if your customer service department does not update the records? How can the Nodal officer claim that a customer has not called the Customer Service department if the concerned executive has not updated the account?

                    It happened to me on 20th October 2007, where I was wrongly charged to my account for a transaction. I had called the customer service department, they asked me to fax a dispute form. I After confirming with the customer service executive the receipt of the form via fax, I was asked to pay less the amount not due to my account and was informed no additional charges like interest fee or anything extra charges will be charged till my issue is resolved. To my misfortune I trusted the customer service executive and destroyed the proof of fax and for the next 4 months till February.

                    Some questions to be asked here??

                    1) How on earth do I trust ICICI for the transactions they charge on my card?
                    a) Most of the time bills are sent after due date. Without going through the whole bill why the hell should I pay the full amount? What if there are incorrect transactions. If the first mistake was not corrected, how would they ask me to make full payment?
                    b) If the customer service executives are so inefficient and if everything needs to be written and sent across, why are the executives sitting there for? If we don’t trust them for their word why don’t they start dispatching letters for the confirmations they do?

                    2) Why was I getting credit for my charges if there was no proof of my dispute?

                    The same error occurred to me on 18th March 2008 and 21st February 2008 dual charges for Vodafone & again the same thing was repeated. I did not take it seriously as I was told the charges would be reversed to me till issues would be resolved and I was getting reversals in my account till Feb’08.

                    Then due to some personal reasons I was not able to follow up with ICICI and the interest charges and late payment fees were continuously being levied heavily on me. I still continued to make payments on my purchases. Then on 15th Sep’08 I had raised the same issue with the second level as per ICICI’s online complaint process, but the reply was not satisfactory as there was no proper solution been given. Then the same issue was raised to Head Quality Service wherein I received no reply. As usual it took too long for ICICI to reply for my queries or to provide solutions all the knew was to loot their customers by levying heavy interest fees.
                    The issue was raised to the nodal officer pleading to waive off the nuisance penalties on to my account. I had accepted and paid all the purchases due on my account and had requested for disconnection.

                    But they put me on stupid EMI system and rejected my application of disconnection.

                    I have made all my payments. And would request to please help me get rid of this nuisance ICICI credit card department.

                    I want to disconnect and shut my card . Please stop levying interest penalties on my card… They have been doing that and now they say I have 50,000/- outstanding. [censored]… Prove it’s the unpaid purchase and I will pay for it.


                    Someone please help me settle my credit card.


                    COULD YOU PLEASE TELL ME IF THERE IS ANY ONE ELSE ABOVE NODAL OFFICE WHO CAN RESOLVE MY ISSUE.
                    Aug 13, 2020
                    Complaint marked as Resolved 

                    ICICI Credit cards — No Officer available for queries

                    ICICI Lombard had followed up for Insurance Policy over Mobile. I remember clearly I was told the I was eligible for Interest free EMIs. But now I am finding Iam charged Interest on my Credit Card. Irony is if I want to clarify the matter I am sent thru maze of machine messages with out gettign any Officer on line. I am fed up. Can I get a Telephone # of some responsible (?) officer of ICICI Bank to clarify.

                    I really shudder to think, what may happen if I loose my credit card? By the time I get some body to cancel my card my whole savings may be wiped off.
                    Dear Mr.Shenoy,

                    We regret the inconvenience caused. Please write to us with your contact details and credit card number at [protected]@icicibank.com and we'll get back to you and look into the matter. Kindly refer "801951" in the subject line.

                    Regards,
                    ICICI Bank Customer Service Team.
                    I have already closed my credit card in June 2009 but still i am getting calls from ICICI Bank cerdit cards department stating that some dues are pending with me. the real fact is this i have receive letter from ICICI bank for no dues then how come they are bleming me. rectify it Otherwise I will make this complaint in Counsuer forum
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                      PETER PAUL A
                      Nov 14, 2009
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                      Dear sir,

                      REF: RN9084
                      I sent some chqs. to ICICI bank in Chennai, two weeks ago from KERALA vide Reg.coupon No.RN 9084. The bank says it is not received yet.

                      Your foloow up in this matter would be highly appreciated.

                      thanks.
                      Dear Peter,

                      We're sorry to hear about your experience. Please write to us with your contact details and account number at [protected]@icicibank.com. We'll contact you and work to address your issue.

                      Regards,
                      ICICI Customer Service Team.
                      I wanna know whether viswanathan is working in your branch and his contact number.his mobile was un reachable.mail me the details asap.
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                        A
                        ABHIJEET GOGOI
                        from Delhi, Delhi
                        Nov 12, 2009
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                        OPEN LETTER TO ICICI BANK CREDIT CARD HEAD


                        The amount paid till date i.e. Rs.11,000 from my end does not in any given way reflects anywhere in your system.
                        According to you the outstanding amount i.e.Rs.23868.49 is more than the amount swapped on the card.
                        Every month a sum of Rs.1000 was paid as EMI installment on the ICICI EMI CARD [protected].
                        I never agreed or am aware of your inhouse financial charges which could lead to the current financial debacle.
                        This is pure indiscrimination and not acceptable by any means.
                        Moreover, you fail to provide me the corresponding bills each month.I was kept aloof of the bills.

                        The credit cards due were paid as per the stipulated time.

                        I defer on your commitment as the customer service on earlier occasion had stated that they did not sent me any credit card statement.
                        It is really funny that I received statements of my ICICI credit card ending with 2006 regularly but never received the statement for the subject card on my email.

                        Please let me know where my hard earned money i.e. Rs. 11,000 went that I had deposited on regular basis against the ICICI EMI CARD NO. [protected].
                        How is it possible that the total outstanding of Rs.23978.79 is charged on me when the amount of Rs.1000 paid every month should have been deducted from the outstanding.
                        The total amount used on the card is Rs.20000 and Rs.3500 on two occasions respectively.The additional one time charges on the purchase is understandable.
                        You have charged me lavishly with whatever additional financial charges to make sure that the stipulated amount of Rs.1000 does not get deducted from the outstanding.
                        This is not banking but instead it is robbery on your part.
                        I have been receiving the credit card statement for other ICICI credit card on regular basis.
                        I have every right to be informed about my credit card status but you failed.
                        It was always by the personnel from ICICI bank that due amount was collected.
                        I have the right to be heard.You cannot just simply keep me ashore by overlooking into the facts.
                        This is a complete breach of trust.


                        The trap was not to allow me to pay more than the set amount of Rs.1000 every month.
                        The other highlight is you did not allowed the bill statement to reach me through any means.
                        You made financial charges and made sure that the outstanding amount remains constant.Even after 11 months the amount outstanding gets overleveraged.
                        I am willing to pay the balance amount provided you deduct the amount of Rs.11000 from my outstanding.

                        THE SAME IS BEING DELIVERED TO YOUR CUSTOMER SERVICE AND OFFICE OF THE HEAD SERVICE QUALITY (MS.SHEETAL THAKUR) BUT THEY ARE ADAMANT ON EXTRACTING MONEY I HAVE GONE PUBLIC AFTER CONFIRMATION FROM MS.SHEETAL THAKUR.
                        Dear Abhijeet,

                        We understand that our Customer Care official is already in touch with you. The team is working towards providing the resolution to your concerns. We request you to bear with us for some time.

                        Regards,
                        ICICI Customer Service Team.
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                          palakkal zaheer
                          from Noida, Uttar Pradesh
                          Nov 11, 2009
                          Resolved
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                          Resolved

                          I had raised a query on mobile number to be updated so that i could get my funds transferred from ICICI to another ICICI account. I was informed that the form has to be submitted at the ICICI branch and it would take 2 days to reflect.

                          I went to the bank on 4/11/2009 around 1330 hrs and submitted the filled up form. I was informed i could start fund transfer after 2 working days as the request takes 2 working days to reflect on their systems.

                          On the following Monday (9/11/2009) - which is 3 full working days past the submission - the request was not yet updated on the site as a result of which i was unable to transfer funds. I raised a call with ICICI customer care. The representative infomred me that it would take 3 working days to reflect; and following this i can transfer the funds. I had my doubts on the claim. So i asked them for the back up process in case the request was not updated by end of day. I was informed that in such a situaion, a ticket would be raised and the request would be manually updated.
                          On tuesday (10/11/2009), i called up again @ 1400 hrs since it was still not updated. They did raise a ticket; but it would require 1 more working day! i informed the representative of all the prior (hollow) commitments given by her predecessors. AFter much haggling, i was promised that it would take effect by 5:30 pm on 10/11/2009.
                          At 7:00 pm on 10/11/2009, i called up again as it was still not updated. The next commitment was for end of day on 10/11/2009.
                          On 11/11/2009, Lo and Behold!!! it was done...but wait!!...there's a catch...you still cant transfer funds since there is a 'cooling period ' of 3 days!!! WTH?????

                          that would mean, that i would have to wait 10 working days to raise a request and get funds transferred.

                          I am ok with that provided that is the commitment given when you are taking in the request. When i raise a request with the info that 'i need to get funds transferred and hence need to update my mobile number to receive the URN for a/c regstration', the least i expect as a consumer is the waiting time to get my request to completion. I do not care for how many departments it needs to go thru. Nor am i intresteted to hear that after the committed time, the request has gone to next department and it would take another 'x' days to get this done. After 'x' days, the response would be-" welcome to ICICI, this request has been completed,. It has been passed to the next dept and you need to check with them for their planned time window'. What kind of a customer experience do you hope to acheive?

                          Can someone answer as to why there is such a huge disconnect in process and information between the various customer facing representatives?

                          By the way, in case you incompetant are reading this - the request number raised was #[protected].
                          The agents involved were
                          > Bank official at the Hinjewadi Phase 2 office (didnt note his name). It should be in the ticket .
                          > Call centre employee on 9/11/09 (didnt note her name too, there should be an update made by her in the initial ticket though)
                          > Nithya Valluvan - Cust care executive who raised the ticket number mentioned above
                          >Shashank Sharma - Cust care executive on 10/10/09 (call answered at 7 pm evening)
                          >Lalitha Upadhyay - Floor leader

                          reg
                          zaheer
                          Aug 14, 2020
                          Complaint marked as Resolved 

                          ICICI Bank — Money not transferred as committed time frame

                          Hi,
                          On 6th May 2008 I had withdrawn Rs. 7000 from Indian Bank using my ICICI Bank Debit card which showed debited from my account but the transaction was incomplete because the money did not come out of the machine. Besides calling and launching several complaints over the phone, there is no result seen.
                          Its more than 65 to 70 days approximately and no progress till date.
                          Would request you to kindly look in to the matter and resolve it ASAP.
                          My ICICI bank Savings A/C no. is[protected] and the complaint number is Sr65283582
                          Looking forward your co-operation.

                          ICICI Bank — reg : non transfer of payment to my account

                          i swapped a customer credit card through my edc machine in february . i made an offline sale by taking an approaval from icici bank i have made atleast 6-8 complaints everytime they say your complaint will be resolver within 2 working days today is 24 august & i am still waiting for the response i have also faxed the copy of that invoice 2 times to icici mumbai head office but i didnt got any response plz. help me with this matter

                          fund transfer — doubt of transferring fund

                          i receved a sms on 13th march that i had won GBP 250000.after that i sending a mail with my deatils to the director to your bank Mr.jhonbosco Emegine, then i had receved another mail from him to deposit INR Rs. 8500/- for opening coresponding account. as per mail i made the payament to your inadian agent Kimcha Lhangtim in ICICI bank and send the scan copy of deposit slip via mail as prove, and after that i received another mail to told me that you have required FRO[fund realise order] wich has to getting british high court to contact barrister Mr. Solomon King. after that i contact him via email and he said me to deposit GBP 80 as consultantcy charge and GBP 370 as court fee it is near about INR Rs.47000-

                          so i want to know that how long process it will take time and how much mony will need it more for realising that fund.and actualy will i getting it? how long process will remain to transfer the fund.

                          please help me. i very much worried about it. I will waiting for your valuable reaply.

                          ICICI Bank — SMS ON MY Mobiles

                          Sir,
                          Recently i have taken MTNL prepaid SIM Trump.upon activation on 14.04.09 I received message from TA-ICICIBNK on 14.04.09 that payment not received on your ICICI BANK Credit Card XXXX4003.Pls pay min.dues of Rs.100.00 before[protected] to avoid further charges.ignore if paid already.

                          on 15.04.08 again i received one SMS STATING YOUR TRANSACTION FOR rS.1367.78 ON 13.04.09 AT indian railways cateringhas been converted into 3 EMIS.

                          I have acyivated the sim on 14.04.09 and have not used credit card still i m getting the sms.I am unaware where to compliant for trhe same.Please guide.

                          Regards
                          Hi i want to change my mobile no in icici bank., for receiving sms alert., ?
                          My New Mobile No. [protected]
                          Dear Zaheer,

                          We're sorry to hear about your experience. We'll contact you and work to address your issue at the earliest.

                          Regards,
                          ICICI Customer Service Team.
                          I agree with the compalint of Mr.Zaheer. I am facing the same problem since[protected]. Yet, I am not receiving any mobile alert for URN.

                          Ajay.
                          We agree that we are [censored]s. We can't move our asses enough to provide prompt service to our customers. I think you should look at other banks to provide you good service.

                          Regards,
                          ICICI Customer Service Team.
                          hi CC
                          As i have registered a account payee and i did not get URN on my number
                          even after sending sms URN nickName to 5676766,
                          So can u tell me what may be the problem. its very urgent respont me
                          ICICI Customer Care
                          At least from November to December 12 times i registered a payee changing the nick name and sent half dozen SMS for URN to 5676766, but till now i have not received the URN. I raised call with Customer care people every time, same answer delete once and add the payee again you will get the URN in 15 mins.I changed my mobile service provider and registered my new mobile number for which i have received acknowledgement thro' SMS to my new number.
                          My account in mobile no. updated
                          Can some one inform me that how can i registered my mobile no for receiving the URN no. for online transaction.please reply me very soon.its very urgent.
                          i need URN for my saving account to fund transfer
                          I am facing the same issue from ICICI bank
                          I am facing the same issue from ICICI bank my mobile sms now close so pl. guidlin to me how can start
                          and also my bank statement not coming thru mail.
                          Please register my mobile no to transfer funds from my account to another account.

                          My account number[protected].

                          My mobile no is [protected]
                          please register my mobile number to transfer funds, and another internet banking

                          my ac no[protected]

                          my phone no [protected]
                          Please register my mobile number

                          my A/C no[protected]

                          my phone no [protected]
                          hi sir this is avinash and i want to registered my mobile no.for any kind of transaction.which one done by me, or company.by this activity i want to update my a/c no.and my mobile no.is [protected].i want that message should be come on my cell, to any transaction.And my a/c no. is[protected]
                          Why is it that, ICICI bank taking more than four days to register a mobile number? Is it becoming like any other PSU bank?
                          Dear Ms. Panchal,

                          We regret the inconvenience caused. We have made a note of your contact details.
                          Our official will get in touch with you.

                          Regards,
                          ICICI Bank Customer Service Team.
                          Dear Ms. Jadhav,

                          We regret the inconvenience caused. Please write to [protected]@icicibank.com with your contact details. Our official will assist you. Refer '168272_aaat' in the subject line.

                          Regards,
                          ICICI Bank Customer Service Team
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                            Mallikarjun Matmari
                            from Bengaluru, Karnataka
                            Nov 11, 2009
                            Resolved
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                            Resolved

                            Dear Sir,

                            I had take Hyandi Getz from Trident Hyandai in September 2006 and there was a scheme which was going on wherein, I had to pay for 32 instalments.

                            Loan Amount availed was Rs 3,59,000

                            Payment terms was like this:

                            Down Payment; Rs 1,22,000 which included (103000+1EMI+650+359)

                            They explained me in the sheet which I have with me that I have to pay Emi of Rs 8350 for 31 months inclding the advance EMI and end of 32nd month had to pay Rs 96600 and close the loan.

                            I guess it was some Bullet scheme which Sales person at Trident sold me mentioning its 0% scheme for 30 months and end of tenure I had to pay the difference amount.

                            I have the sheet explaining everything which is very clear. I also got the agreement copy wherein they have striked the advance EMI and written it as zero without any sign or initial.

                            Now, shokingly they have charged for 35 EMI's @ Rs 8374 and last cheque that they have put is for Rs 1,47,000. which is just unaccepted and unfair.

                            I have been cheated and last cheque got bounced and I have still not paid the last amount. I really want to close this as agreed and as explained to me.

                            They have put me in some Buy Back scheme which I was not even aware of.

                            I have visited ICICI bank and have spoken to few executives for few times but no one is addressing my problem.

                            I personally visited @ trident Hyandai and met Ms Meena-Finance Incharge and Mr Santosh-Relationship manager from ICICI. They promised to get back to me in 7 working days but even after repeated calls they are not responding.

                            I feel, I have been cheated and feeling so disgusted for choosing ICICI Bank for car loan and choosing trident for buying the car.

                            Request you to help me sort this out, I really want to pay the balance amount and close this account once for all.

                            Regards,

                            Mallikarjun-[protected].
                            Aug 14, 2020
                            Complaint marked as Resolved 

                            ICICI Bank — Car loan - Incorrect amount financed

                            Hi,

                            I recently bought a car worth 5.65 lakh. I took bank loan for 3.10 lakh at interest rate of 17.5 for a period of 4 years. After furnishing all the required details, i got my car and the car papers transferred to my name.

                            Even after paying the first EMI (Rs. 9, 528), i had still not received the welcome kit or the papers regarding the loan from the Bank. I called up my Agent and he always gave me reason that he was either busy or lost the document. I called up customer care and got a copy of my payment schedule.

                            The document says that the total amount financed is 3.26 lakh at interest rate of 18.58. When i called up the agent he said that Credit Facility Originating Charges (CFOC) of Rs. 4, 890.00 has been applied to the interest which increases the interest rate from 17.5 to 18.58, which made a little sense. When i ask about the discrepancy in amount financed he said that Total amount financed = 3.10 lakh + first month EMI (9, 528) + loan insurance premium charges (927) + additional charges, which is totally ridiculous.

                            I went to the main branch took the details manager who cleared this loan and had a tele-conf with him and the agent. The agent repeated the same thing and the manager just nodded that everything is correct and all numbers make sense.

                            Can someone explain me in details as to how this amount increased from 3.10 lack to 3.26 lakh?
                            Dear Mallika,

                            We're sorry to hear about your experience. We'll contact you and work to address your issue at the earliest.

                            Regards,
                            ICICI Customer Service Team.
                            Dear sir,

                            I got a car loan from icici Bank and on 22nd march 2015 I received a text message about my welcome kit is that "your welcome kit send on 21st march 2015 by local post and it will reach to you within 12 working days." but still not received welcome kit I called to agent about this he said that he don't know about status of my welcome kit. One thing I said that why you ICICI bank sent welcome kit by local post other than courier. So please reply me when and how I received my welcome kit.
                            Regards,
                            Ashish - [protected]
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                              KAMLESH CHAMPANERIA
                              from Pune, Maharashtra
                              Nov 11, 2009
                              Resolved
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                              Resolved

                              Dear Sir,

                              The ICICI bank cheque book was returned un-delivered from our residence at Thakur Village on 6th November 2009 with AW no.1053890. Immediately on 6th November on receiving missed note a call was made on 42017000 and it was informed that the same would be delivered the next day.

                              Subsequent to this calls are made on a regular basis but the information conveyed is we are tracing the document. They are also not ready to share the seniors numbers.

                              Request you to please take action against such fly by night companies who are harrasing the customers.

                              REgards
                              Kamlesh
                              [protected]
                              Aug 14, 2020
                              Complaint marked as Resolved 
                              Dear Kamlesh,

                              We're sorry to hear about your experience. We'll contact you and work to address your issue at the earliest.

                              Regards,
                              ICICI Customer Service Team.
                              Dear sir/madam,

                              my ac no is[protected], in the name of E.Vijayakumar.last month i have received 2 cheque books

                              591081 to 591095

                              591096 to 591110

                              In which the cheque book from 591081 to 591095, i have used 591081 om 20.10.09 as TRFR T0 CREDIT CARD-RS 1000.Remaining 59082 to 59095 i last in somewhere, so please block these cheque number if anybody uses, i have not sighned any leafs and which is empty one.pls look in to the matter.

                              Bye

                              vijay
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                                P
                                padam bansal
                                from Hosur, Tamil Nadu
                                Nov 10, 2009
                                Resolved
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                                Resolved

                                The Concerned Officer

                                Sub: declaration of credit card in icici –[protected]

                                This is to be certified that in 2004 we were facilated with a credit card no.[protected] from icici bank. It was closed ( Due to misused by some one ) in February.04.

                                The account was fully closed by making all payment In aug. month 04 . as per all discussions with icici branch officer. an application was also submitted for fully close the account on 07/09/04. Yet the account was closed but the bills from the branch, we received upto 7-8 months due to the communication problem ( between billing dept. & the related dept.).
                                When we contacted to the related dept. in Mumbai .They told all time that ( Account is nil, It will take some days to clear the record from billing dept.)

                                All this matter can be confirmed from the main branch ICICI, Mumbai.

                                now when we needed a car loan, then it came to know that an amount of rs 25419/- is written off in our credit card account ( search report) . our bank denies to sanction loan due to this written off amount. the bank your declaration of amount.

                                your nagpur branch suggested us to contact you. you are requested to give urgently the details of the amount. the balance was 0.42 paise credit in statement july 21, 2004.

                                we are suffering a lot due to the system. now please give urgent n.o.c. with ful details.because it will be issue in all loan cases in future too.

                                Thanking you.

                                Yours faithfully


                                Padam J. Bansal
                                email : [protected]@yahoo.com[/email]
                                Flat No. 203,
                                Swami Narayan Apt.,
                                255, East Wardhman Nagar.
                                Nagpur-8
                                Ph – [protected],2769719.
                                +1 photos
                                Aug 13, 2020
                                Complaint marked as Resolved 
                                Dear Padam,

                                We're sorry to hear about your experience. We'll contact you and work to address your issue at the earliest.

                                Regards,
                                ICICI Customer Service Team.
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                                  B
                                  Beautyspin
                                  Nov 10, 2009
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                                  This is regarding CC [protected]. This is a "Platinum Card" issued to me in lieu of [protected]. I have had this card and the account with ICICI for the past 10 years and there has been no history of non payment.

                                  On Friday the 6th Nov 2009, I wanted to make a payment of 48000 to Dell. The transaction got declined. I called ICICI and they told me that it is a big transaction and hence it was declined. I was told to do it again. I did it again and it was declined again. I called again and they told me to do it again. I did it again and it was declined again. I called again and the customer service guy told me that I had set a limit on the card and hence the Transaction was declined. I told him to remove it and he said it will take 24hrs to get this done. So I did not do any transaction till Monday and on Monday (9/11/2009) I tried the same transaction and it was declined. I called the Customer Service again and they told me that nothing was wrong and the merchant is declining the transaction and that I could do it again. He suggested that I should try it in 2 smaller installments. So I decided to do it as Rs 25,000 and Rs 23,000. My first 25,000 went thru and the second for Rs.23,000 was declined. I then called the Customer service again and he told me that that days limit was set as Rs 30,000 (which was not informed to me). He said that the limit is for one day and it cannot be changed and I cannot do any transactions further for that day. I asked him to send me an sms to that effect. He said he will send me a mail to my mail ID (which I am yet to receive).

                                  On Tuesday (10/11/2009) I called the customer service (Some shanti answered) and I told her that I am going to make the transaction for Rs23,000 to Dell and asked her if I can do it. She said I can do it. I did the transaction again and it was declined.

                                  Does ICICI bank think the whole matter is a joke? I am disgusted with ICICI bank's behaviour. I have a credit limit of 1,93,000 Out of which more than 1,00,000 is still available.

                                  How can we make the staff more responsible?
                                  Dear Prasad,

                                  We're sorry to hear about your experience. We'll contact you and work to address your issue at the earliest.

                                  Regards,
                                  ICICI Customer Service Team.
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                                    V
                                    vishal agrawal
                                    from Mumbai, Maharashtra
                                    Nov 9, 2009
                                    Resolved
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                                    Resolved

                                    I wat to add a payee on my account. First you have to have a mobile banking account for which you must wait for 1/2 hour in he bank. then you get it but when you add a payee online it sweetly gives a number to call incase you don't get a Unique number on your mobile. when you send you realized you just killed 3 rupees for nothing. well its been 6 days and I still can't add a payee on my own account. Looks like I'm just about to discontinue my services with ICICI. by the way what's cooling period? is it when user has lost his cool?
                                    Aug 14, 2020
                                    Complaint marked as Resolved 
                                    Dear Vishal,

                                    We're sorry to hear about your experience. Please write to us with your contact details and account number at [protected]@icicibank.com. We'll contact you and work to address your issue.

                                    Regards,
                                    ICICI Customer Service Team
                                    Dear Vishal,
                                    We agree that we are [censored]s. Although we reply promptly to internet posts, we can't move our asses enough to provide prompt service to our customers. I think you should look at other banks to provide you good service.

                                    Regards,
                                    ICICI Customer Service Team
                                    I can't able to add payee phone no to ger UNR no. To Add payee for my account.
                                    So Help me out.
                                    i am facing the same issue. will writing here help in solving the issue?
                                    I spent 10days now to add a payee, I gave the application for mobile banking. it took 1 week to add my mobile number and then when I try to add a payee again it gave an error saying, your mobile is not registered . Then again another application and phone calls. till now no use. To add a payee.. ICICI made it as a painful process ever anyone had experienced. Any info how to resolve this ?
                                    i got also same problem ...
                                    whan i add payee name then that said tat
                                    '''''''payee can not be added, since you have not registered yourmobile for getting unique registration alert''''''
                                    what to do please any on help me

                                    i got mobile banking
                                    Adding a Payee is a painful process. I am in USA for short term and i dont have my indian mobile number which works now.

                                    Dont know what to do . Need to send some money urgently.

                                    ICICI should have a process of helping their customers in these exceptional cases otherwise they are going to loose the customers for sure.

                                    Tried calling their hepline but they are helpless.
                                    Yes. I have the same problem. They wont let u add a payee while at US for short term. The only advice they give is to transfer to somebody else who is already registered or send a letter, passport xerox, blah blah by courier from US to India. I[censored] loose the mobile number u loose everything. looking for a better bank which is bit flexible and has better customer care.
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                                      A
                                      Avinash Diwan
                                      from Aurangabad, Maharashtra
                                      Nov 7, 2009
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                                      This is Avinash Dattatraya Diwan. I had a credit card long back. Credit Card Number was [protected].
                                      It was causing real headache. It was showing the money outstanding even after I cleared the bills.
                                      So I wrote a letter to higher authority regarding this matter. They assured me that after this there will be no problem regarding this credit card.
                                      After that credit card was destroyed.

                                      But the matter was not settled. In the CIBIL report it is showing that the credit card status is WRITTEN OFF.

                                      This is seriously causing me problems. No bank is granting me any kind of loan. Banks are asking to settle this out.

                                      my son is going to pursue his higher education in US. For that he need to appear for VISA and to clear VISA, he needs the education loan
                                      to be sanctioned. Sir his college will be starting on 11th Jan 2010. He must be there before that.

                                      I need the loan to be sanctioned at the end of this month. Otherwise my son wont be able to go to US on time, which will seriously affect me and my family.

                                      Hence please I am requesting you to look at the matter as early as possible. And help me in every possible way you can with this matter of credit card.

                                      Please I request you to do the needful in our interest.

                                      Thank You.

                                      Aviansh Dattatraya Diwan.
                                      Dear Avinash,

                                      We're sorry to hear about your experience. We'll contact you and work to address your issue at the earliest.

                                      Regards,
                                      ICICI Customer Service Team.
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