ICICI Bank Complaints & Reviews

ICICI BANK CREDIT CARD NO [protected] STATE MENT FROM 6 TH NOV TO 5 TH DEC NOT YET RECEIVED FOR HARD COPY. PLS SEND TO MY HOME ADDRESS ARE MENTIONED.

BY
C RAVI CHANDRAN [protected]

I am a credit card holder of icici bank bearing # [protected], I had been paying in the card regularly but due to my sudden financial crunches, i have failed to continue the same from the last few months. In the meanwhile i was in touch with one of their executive name Mukesh who used to sit at the upperwood street office and I have also made several payments to him, he used to contact me and send colletor to me for the collection of the payment. Since last few months he had stopped calling me up and I contacted the bank directly to go for a settlement of my credit card account. I never quoted any amount and left the whole thing on the bank to decide. But to my surprise they stopped contacting me suddenly and finaly i came to know that my total outstanding is some 79000/-. I have stopped using the card the very day i failed to make the payment. If bank would remain honest in their part, even they would agree to this. Then how on earth my oustanding reaches to such a pick point i failed to understand. To add more to this, bank never contacted me since the day I had spoken to them about the settlement, moreover since I have my salary account with Icici bank, they have lien the account without even informing me. My salary account balance reflects in negative figure now and the moment i receive my salary the whole amount gets deducted and i do not receive any payment. Bank could have informed me before doing the same. I am not an outsider. I work for the same group (ICICI Prudential LIC ltd) and it is very easy to get my number traced out or the location of the branch am working in. My whole family and my brother's education depends on my salary and bank has taken such a drastic step without my knowledge. I want my money back from the bank and would request them to settle the account or else i would be left with nothing but commiting suicide due to ICICI BANK.

plz note that i can pay rs.60000SPOTANEOUSLY BY A DEMAND DRAFT OR I WILL CONTEST THIS CASE IN THE COURTS OF LAW
>We inform you that your credit card account5176 xxxxxxxx3001 has been permanently deactivated due to the non payment of credit card dues.
>
>
>
>As on date outstanding balance in your credit card account is Rs. 168,571.79.
>
>We will be unable to provide settlement for the requested amount. We request you to contact the collection department for further assistance.
>
>ICICI Bank Ltd., 248, Andheri-Kurla Road, J. B. Nagar, Andheri (East), Mumbai-400 059.
>

>REG;- ICICI BANK CREDIT CARD NO. [protected]
>>SUB:- YOUR INTERVENTION in THE MATTER
>>
>>I HAVE OPTED FOR SETTLEMENT OF ABOVESAID CARD> TO WHICH THEY HAVE OFFERED ME AN ORAL SETTLEMENT AT RS.69000/- Through their representative Mr. Hardeep of thane Branch orally. I had requested the said Sh. Hardeep to settle the said account in Rs.60000/- as i was in poor state of health and my daughter was due for delivery too. The said Sh. Hardeep promised me to revert back soon. But shown his inability to settle the account in less than Rs.69000- I had once again requested him to try again in Rs. Sixty thousand only. To which i did not get any reply.
>>Thereafter all of a sudden I started receiving threatening calls from two nos of TATA who said I need to pay Rs.127000/- plus if I want settlement. They sent two three people at my residence who threatened my pregnant daughter while she was alone at him & frightened her while ignoring her pregnancy & no fault of her in this case if any.
>>Through your good office i beg to reiterate that i am still ready to pay Rs.60000/- as per my words.
>>I have already paid extremely higher of interest @3.25% PM.
>>FURTHER I BEG TO QUOTE THE FOLLOWING WHILE SEEKING YOUR INTERVENTIONS IN THE MATTER as i am ready to Pay Rs.60000/- as of now by Demand Draft
>>
>>in old times when zamindari system was prevalent the poor Indian Public was in their clutches. Once loan is taken the interest used to be charged so harshly that principal+ interest used to carry forward for next two three generations. Even people used to be threatened their property being looted,and they were beaten to death. Now with the inception of foreign and private banks the same system has been reincarnated with with the same modus operandii only change which has taken place is just technological changes. The plight of poor Indian Public is not changed at all as the regulatory bodies are just mute spectators due to technological changes and poor public grievances are not being redressed. These bank continue to overcharge and loot public by window dressing the charges. They are still being threatened they are promised on phone but later on betrayed and people with threatening are visiting the houses of such people. Many a cases have come into light when such frightened people have committed suicides. Many a families have lost their bread winner due to this. IS THERE ANYBODY LISTENING? IS THERE ANYBODY TO ACT ON THE PLIGHT OF SUCH PUBLIC?
>>COPY TO RBI & CIBIL FOR intervention please
>>Kindly save me from becoming poorer to poorest as I have already become poorer from poor by opting ICICI CREDIT CARDS PLEASE HELP ME URGENTLY
>>KANWAR BHARDWAJ
>>06.12.09
>>[protected]
>>[protected]
REG;- ICICI BANK CREDIT CARD NO. [protected]
SUB:- YOUR INTERVENTION in THE MATTER

I HAVE OPTED FOR SETTLEMENT OF ABOVESAID CARD> TO WHICH THEY HAVE OFFERED ME AN ORAL SETTLEMENT AT RS.69000/- Through their representative Mr. Hardeep of thane Branch orally. I had requested the said Sh. Hardeep to settle the said account in Rs.60000/- as i was in poor state of health and my daughter was due for delivery too. The said Sh. Hardeep promised me to revert back soon. But shown his inability to settle the account in less than Rs.69000- I had once again requested him to try again in Rs. Sixty thousand only. To which i did not get any reply.
Thereafter all of a sudden I started receiving threatening calls from two nos of TATA who said I need to pay Rs.127000/- plus if I want settlement. They sent two three people at my residence who threatened my pregnant daughter while she was alone at him & frightened her while ignoring her pregnancy & no fault of her in this case if any.
Through your good office i beg to reiterate that i am still ready to pay Rs.60000/- as per my words.
I have already paid extremely higher of interest @3.25% PM.
FURTHER I BEG TO QUOTE THE FOLLOWING WHILE SEEKING YOUR INTERVENTIONS IN THE MATTER as i am ready to Pay Rs.60000/- as of now by Demand Draft

in old times when zamindari system was prevalent the poor Indian Public was in their clutches. Once loan is taken the interest used to be charged so harshly that principal+ interest used to carry forward for next two three generations. Even people used to be threatened their property being looted,and they were beaten to death. Now with the inception of foreign and private banks the same system has been reincarnated with with the same modus operandii only change which has taken place is just technological changes. The plight of poor Indian Public is not changed at all as the regulatory bodies are just mute spectators due to technological changes and poor public grievances are not being redressed. These bank continue to overcharge and loot public by window dressing the charges. They are still being threatened they are promised on phone but later on betrayed and people with threatening are visiting the houses of such people. Many a cases have come into light when such frightened people have committed suicides. Many a families have lost their bread winner due to this. IS THERE ANYBODY LISTENING? IS THERE ANYBODY TO ACT ON THE PLIGHT OF SUCH PUBLIC?
COPY TO RBI & CIBIL FOR intervention please
Kindly save me from becoming poorer to poorest as i have alraedy become poorer from poor by opting ICICI CREDIT CARDS PLEASE HELP ME URGENTLY
KANWAR BHARDWAJ
06.12.09
[protected]
[protected]

Last Week (9-Dec-09) myself sheetal Kalambe had purchased one Shoppers stop gift voucher worth Rs. 2000/- (from Shoppers Stop, Camp, Pune India) using my ICICI Bank debit card (Debit card no. [protected]). But the card has been debited of Rs. 4000/- at the counter. The card was swiped twice but according to Shoppers stop representative the first swipe was unsuccesfull. We have received only 1 transaction slip (Ref Num.[protected].Please note that that I had signed transaction reipt only once.

The Account statement also shows two entries of Rs. 2000/- each at the same store.

I have called Shoppers stop and they mentioned that its some issue with ICICI Bank machine. I also called ICICI Helpdesk .My complaint number is SR[protected]. Please verify and credit 2000 Rs in my Account

My Complaint Number is SR[protected]

i have taken personal loan from icici bank and i have paid reguler emi's but after losing my job i unable to pay the last three or four emi, icici bank employ's harresd me like anything they come to my home any time at early morrning or night forcing me to pay the dues i convey them that i have no job right now but they insist me to do anything to pay our dues,last month i have pai Rs.3500 as settalement and its been two month nobodys...

I have taken a persoanl loan which I have taken on my ICICI credit card due to some personal emergency in 2007.

Till April 2008 I have made the EMI monthly and then went for a pre-closure of this loan. Which I have closed it with the details below:-

Cheque # 324732 dated 27/04/2008 for Amt 78889 drawn on SBI. During this time the pre-closure I have also made some 2% extra for pre-closing. Now after an year and half I get reminders from ICICI stating that there is a due and I get therating from you people to settle it.

Why should I pay or OPT for settlment when the loan is already pre-closed. And this is not the right way. I would appreciate if some one can help me in getting out of this mess. I mail and call the ICICI customer care number 42088000 so many times but no one seems to be interesed to solve my issue instead they say you have to pay or we have to go for leagal settlement.
Hope this makes more clarity on this.

my cccard was missuse on website of www.ezeego1.com on 13dec2009 of rs 29771
for which i have aready made acomplaint to icici bank compliant no is 10968624
and also to ezeego1.com

i want you to help me and solve this problem as soon as possible
my ctc no is [protected]

Dear Sir/Madam,

I have a icici credit card and saving account. During Diwali vacation ICICI Bank representative Mr. Sandesh visited my my home for icicicredit card payment with outstanding of Rs. 13000/- . i explained him about my credit card closing.Infront of me taked to his senior and asked me pay the cheque of Rs. 8000/- after which he will give me claim settlement letter at Amount of 8000/- and my card will be closed. but to diwali vacation he said he give letter within 8 days. after which i did not received any letter. and now yesterday i had come to know about icici bank blocking the amount of Rs. 6770/- .

When i spoke to the customer care about the same they are refusing to listen me. becoz i dont have any thing in written. I request to check the record of the executive they had send for recovery to my place. They answered they dont have database of the executives going for recovery. I do have the single proof of the executive coming to my place his mobile no. is [protected] Mr. Sandesh.

I dont have any writen proof with me to go for any further action . I requested the ICICI bank to check the executive in whose account the incentive for collection of my cheque is paid to be cheked they refused. but the cheque (262169 ) of Rs. 8000/- dated 19/10/09 is cleared from my saving account.

Hope i get some and my money get refunded: -

My Name: - Sandhya Shelke
ICICI Bank Account : No.[protected]
Credit Card No. [protected]

Thank you in anticipation


Sandhya Shelke
[protected]

There was one credit card issue by ICICI Bank and some overdue amout was setteldown in 2006 with formality and selttelment letter given by bank and in that bank has assured that your settelment is done and amount is ZERO.

But last year i was applied for Home loan to HDFC Bank and they have rejected the loan as because in CIBil report there was overdue amout is 26000 hence bank has cancelled the loan for that i have lost 50000 which i have given to property dealer.

After long followup with ICICI Bank they have confimed that amout is ZERO in cibil report but last month i have taken my CIBIL report from CIBIL and found that still overdue amount is 26000 is reflecting under ICICI bank .

I don't have a any senior offcial of ICICI Bank mail id or contact so that i can highlight this issue to bank offcial and want to close this loop ASAP . Need help on this.

Dear sir,
I am Ravikant Shahapurkar.I am using your icici debit card. Few days ago, when i was trying to take out money from atm, it has been blocked as atm was not accepting pin number. I had also contacted customer care but could not register complaint.
So please register my complaint and tell me that how to get it activated and by when it will be done.

Thanks,
Ravikant Shahapurkar

My name is Hukam Singh, Jaipur, representative from ICICI Bank Limited Jaipur called me for Personal Loan and I filled up an application for Rs. 50,000/- as Personal Loan from ICICI Bank before 2 year, Bank representative collect all documents required for Personal Loan, and told me that a Bankers cheque / DD of Rs. 50,000/- as personal loan will be given to you with in 7 days.

After 15 days representatives of Bank told me on telephone that you came to branch and collect your cheque, you also bring 8 blank check because bank keep 8 cheques as a security and will returned you after completion of your loan.

I reach at Raja Park Branch and give him 8 blank cheque, after two three hours the bank representative said Credit manager went to main branch by a urgent work so you collect your cheque tomorrow. Next day he told me that your cheque of loan will given in next week because approval is pending.

After one week bank representative Mr. Pankaj told me that your approval has cancelled and I will return your documents and cheques after two three days because I am out of station.

But bank representative Mr. Pankaj have not returned my documents and cheque, after 7 month, in the month of August 2008, he called me sir, my friend is credit manager and you apply this time for loan, This time definitely we will give you loan, you give copy of your driving license and pan card and one photo.

On 10th August he came my office and said sir I will collect documents tomorrow from residence, you sign on this application form, I have signed on application form for PL of Rs. 50,000/- and given him copy of driving license, pan card and one photo and next day has not came at my residence and within 7 days without any information Bank credited my SB account by Rs. 4,88,764/-. I was very surprised and told to bank representative Mr. Pankaj that bank direct credit my SB account by Rs. 4,88,764 in place of 50,000/- by mistake.

I asked him for this heavy amount, the bank representative told me that bank released this fund in your account on behalf of your credit and good relations, but I don’t know, without any sanction letter, terms and conditions, without any income proof, bank credited my account by a heavy amount. I told to representative of Bank that I want to return this amount to Bank because I am not capable to pay interest of this heavy amount.

Next day I went to Bank and meet to loan manager and explained this problem, and loan manager have also told that we can’t help you because loan sanctioned and disbursed from Mumbai, so you contact after six months (means in the month of February 2009)

I meet to the branch manager, ICICI Bank, Mansarovar, Jaipur, he also told me that our Personal Loan Officer told you about this, loan office also repeat same language, bank have released the amount in your account, now before six months can not settled, you have to pay atleast six installment of Rs. 16030/- per month, after that we can close your account.

In the month of February 2009 I went in the branch and I said for close my loan account but manager said you have to pay 4,72,000/- + 5% closing fee ( that means around 5 lacs) Bank already withdrawal 96,180/- from my saving bank account with in six months.

I have write many letters from August 2008 to March 2009 to Bank Officers (chairman, PL Manager, Branch Manager, CEO, Collection Manager, Credit Manager at Mumbai, Delhi, Chennai, Jaipur etc.) to close my personal loan, I also went in lok adalat in Jaipur in the month of February 2009 to close this PL account but have not received any response.

I explained to the Manager of ICICI Bank that I am working in an NGO, my salary is 6500 per month, residing in a rental house, how will I pay 16030 per month, please cancel my loan immediately, but bank had not listen my request.

Till dated I have not received any sanctioned letter, any terms and conditions, I don’t know what is the procedure for return the loan.

I planned that why not this amount invest in business and earn more money so that we can pay this amount with interest to bank and I have invest 4 lacs in market and lost this money. This time I am in depression of losses.

Bank representatives alternate day came at my office and residence for recover the money, many time I requested to bank that my income is 6,500 per month I will pay this money from my income but they are doing bad behave with me and my family.

Executive of ICICI Bank doing behave with me:

1.Use ugly language with my wife and gave her mental torture.
2.Used foul and raw languages
3.Gave threats and was very abusive.
4.Taunted and tried to humiliate.
5.He was adamant and said that he will come in the night time to disturb till the time we do not pay him.

Mentioned a few words that they used, have a glance at the following utterances of that person –

1. "Jab tumhari paise wapas karne ki aukaat nahi hai to fir loan kyun lete ho"
2. "Ya to payment kar de, warna bahut tarike hain bank ke paas paise lene ke"
3. "Ek to tu payment nahi kar raha hai, aur upar se pooch rahi hai ki bank ne kis aadhar par lon diya hai".
4. ”Ham paisa dena jante hai to lena bhi jante hai”.
5 ”Tumto Kya Tumhara Bap Bhi paisa dega”



These are not the only statements that the bank executive used, but were also accompanied by an offensive and abusive behaviour and language, which is legally and ethically against the Human Rights and Indian Penal Code.

I am filing a case in this Consumer Grievances Redressal Forum Jaipur and had appealed this court to make ICICI Bank and their recovery officer and agents involved compensating me for peace and happiness. I am also filing a case in Banking Ombudsman site www.bankingombudsman.rbi.org

I am attaching a said rules released from RBI so that consumers can get awareness where to go if they are facing same traumatic tensions or experiences due to financial institutes. An appeal is also be made to President of India and PIL should also be filed in Supreme Court about the Financial Institutes or Banks like ICICI bank and collection agency who misuses power of Section 138, 420, 406 on innocent clients. As because loans are taken by peoples to improve self quality of life and not to spoil own career. Circumstances at all time do never remain the same.

However during the course of loans, paying EMI - Business, health, and services can cease or pause, Natural disasters, casualties, diseases, accident, incidents, profit and losses are beyond human controls and bank should understand it. Wise bankers should not consider every client as cheat or slave. During such situation if the client fells, Bank should cooperate and not traumatize and humiliate their customers.

In all fairness, ICICI Bank should have at least checked our credit worthiness before going on this harassment and hounding 'rampage' till we had no option but to carry out our own investigation and point out the problem your Bank.

We hope that you take note of this experience and prevent the same from occurring again.

I am fully in depression, I don’t know what I have to do. I have lost my job presently I am jobless.

A copy of his letter is being sent to following people/email ID's –
[protected]@aajtak.com - for necessary coverage
[protected]@indiatv.com - for necessary coverage
[protected]@zeenews.com - for necessary coverage
[protected]@dnaindia.com
Thanking you,

Yours faithfully,

Hukam Singh
[protected]@gmail.com

Dear Sir,
I have a credit card no. [protected]. I had taken a loan of 2.19 lac which was given under credit card No. [protected]. I am very regular in paying my instalments regularly. I have issued a cheque drwan on syndicate bank, Nandaman Branch, Chennai for an amount of Rs. 7970.00 towards payment for the month of
september. This cheque was returned by the bank. ICICI bank never informed me about return of cheque though I used to get all other information by mobile alert and email. After knowing that the amount has not debited in my account I called up the call centre that is after about 10 days came to know the cheque was returned stating amount insufficient when I had adequate fund in my account. Therefore immediately issued another cheque for the same amount. Subsequently I went to my bank and confirmed about the same. The Bank Manager told me that this had happened due to an oversight by their staff and he called your call centre and spoke to one of the person and he agreed to reverse all amount charged against me for the above cheque bounce. However when I saw my statement for the next month I found that a sum of Rs. 250 towards cheque bounce and Rs. 15.00 as service tax has been charged. I again called the call centre and informed about the same and they told that the reversal applicable to the first cheque bounce only. I informed him this was earlier agreed upon as a special case and will not pay this amount. Therefore I made the payment less the cheque bounce charge. In the current month statemt I find that an amount of Rs.460.42 has been charged as interest and Rs.47.42 as service tax.

I had earlier requested for the cheque return slip and the same has not been given yet. The bank is not entertaining my request without the cheque return slip. You are therefore requested send the cheque return slip immediately.

In view of the above I will not be able to make the payment in respect of the cheque bounce charge. I request you to not to charge interst and accummulate into a huge amount

Hi,

This is regarding ICICI bank branch located in Ramavilas Road Mysore, inspite of submitting Form 60 and nomination list twice within financial year they have lost the documents and have deducted TDS. The Branch Manger too is useless inspite of reqeusting so many times he turns a deaf hear towards this.

I am Kasavajjhala Sriram, I lost the ICICI Credit Card in 2006, After that ICICI people collect the payaments part by part for settlements, but they are not given. finally in 2009 June ICICI is given the settlement offer for 55,000/-, so i cleared the amount (27,500by cash on 2-june-2009; 27,500 Cheque on 2-July,2009), amount was cleared as per dates.
ICICI is given the settlement letter with Ref No.: ICSO1HYD/052009/REC, Date:29/05/2009, my Credit Card Account: #[protected]
but still i am getting the bills, If i call to Call center they are not get any information like my payament is settled, and they suggested i have to contact to Branch; then i went to Hyderabad Branch (ICICI Bank Ltd., 5-9-2, JVL Towers, Opp. Assembly Saifabad, Hyderabad-500004, Andhra Pradesh, India), in the bank they told we have to contact in call center;

Please try to clear the database in ICICI Records as well as CIBL,

Thanks with Best Regards
K.Sriram
Plot No.39, Road No.5,
Chandrapuri Colony, L.B.Nagar,
Hyderabad-500074
Andhra Pradesh, INDIA
Cell: +91-[protected]
E-mail: [protected]@yahoo.com

I hold a savings with ICICI Bank Nariman Point Branch for the past 10 years.I hold a normal savings account,but on 27/10/2009 my account has be Debited with Rs 552 as non maintainence of minium balance for a previlage account.I have also been charged Rs 109 on 21/08/2009 for a Debit card which I dont hold.I have given a complaint on 26/11/2009 informing to the phone banking staff but have not received any response.I dont understand as how my account has been converted to a previlage account without my consent of any intimitation.
I wonder how many more such accounts have been wrongly Debited and how many of their customers know about this,India been a country with 61% literacy and only 5% check their accounts on a regular basis.
Kindly take my case as a case of cheating the Indian democracy and its people.We put our trust in these banks & MNCs but are often cheated without our knowledge.
Thanking You
Shahab Shaikh

My ICICI credit card No. is [protected], I was using this card from 2006. My total outstanding was debited from my icicibank account no[protected] in Nov 2007. as the amount of Rs.8000.00 is showing as a lein amount. I have visited Credit card branch at civil lines branch, Nagpur, to remove that lein amount and do the Final settlement of that credit card. I have also contacted Customer care of ICICI Credit cards so many times for this reason, but no action was taken over that. and till now i am getting there estatements of outstanding amount Rs.15000.00.
As the amount is increasing day by day, I will not able to do even the settlement. Please help and suggest.

Also I am not able to get loan from any bank as they had blacklisted me in CIBIL. Also suggest me how to remove name from CIBIl as a defaulter. Please take necessry action & do the needfull in my favour. Please reply.

Thanking You
Kishor Ramchand Jotwani.

This is by far the worst banking experience with a so called "renowned bank" as ICICI.
ICICI Bank has stopped responding to my mails even after three follow ups.

On end of August, 2009, there was a fraud on my online ICICI bank salary account and my account was locked.
I requested for new password from ICICI and got the passwords by first week of October.
On verifying my accounts, I discovered that RS 1,96,000.00 was transferred out of my account.

I raised a compliant at ICICI bank providing them with the details of the fraud.
I provided the payee names, the other ICICI accounts to which amount was transferred, cell phone number to which my mobile alerts were routed.
They asked me to report the issue with Cyber crime cell.
After raising the complaint with cyber crime cell, I provided ICICI bank with the complaint number.

ICICI notified me that verification is in progress and they would be providing the update by 16th Nov 2009.
Until Nov 16, ICICI bank was responding back with a standard template response. You can see all these in the below mail chain.
On 16th Nov, I followed up again to find out that verification is still under progress.
I requested for an ETA and if anything would be needed from my end.(details in the mail trail)

Two months have passed since I notified the issue to ICICI bank. However, I am not clear what has been done and what is going to happen.

I am not sure what verification process is going on and how long will it take to complete?
Is there anything they require from my end? Would I be able to assist them in any way?
Is there any way to expedite the process?
Are they going to credit back the lost amount or at least do something about it.

There are even more questions in my list…but do i've an answer??? I've not got one responsible reply from them yet.

This money is hard earned from the work we do. And to loose this is very tough for me to realize. and on top of that - i see such an irresponsible act from my banker not responding and not keeping me updated about the proceedings of their so-called verification team in this issue.

Years of savings goes away just like that and we do not know if anything can be done about it.
Are the bank authorities so busy that they do not have time to look into this issue?

Till this point - its only one ended communication happening with ICICI bank. I don't know what is the next course of action from my end. Not hoping this to happen for anyone else…but I'm sure there is at least a small group of people who got affected in a similar fashion who can guide me making the next move…please advice.

I request each one of you who ever reads this blog to do me a simple and a very small favor. Can you publish this issue in all communication medium you can - may it be blogs / may it be a simple chat or mail with your kith and kins…i just wanted to keep reaching out to the whole world until i'm heard and given justice.

And I will pray to God not to give this kind of a pain to anyone else.


Thanks,
Malay

From: Malaymarut_Das
Sent: Wednesday, December 09, 2009 11:21 AM
To: Head Service Quality
Subject: RE: RE:'ICICICARE=[protected]' SR[protected] :: possible fraud mails
Hi,

I have not received any response from you for my last two mails.

Please let me know if anything is pending from my end.
Is there anything that I could do to expedite the resolution of the issue.

Thanks,
Malay
________________________________________
From: Malaymarut_Das
Sent: Wednesday, December 02, 2009 3:18 AM
To: Head Service Quality
Subject: RE: RE:'ICICICARE=[protected]' SR[protected] :: possible fraud mails

Hi,

Please suggest the ETA for completion of verification.
Let me know if anything is pending from my end.

Thanks,
Malay

________________________________
From: Malaymarut_Das
Sent: Wednesday, November 25, 2009 2:10 AM
To: Head Service Quality
Subject: RE: RE:'ICICICARE=[protected]' SR[protected] :: possible fraud mails

Hi,

Thanks for looking into the issue and for your response updating me of the progress.
A complian is already lodged with Cyber Crime Cell.

Please let me know what is the ETA for the verification to be completed.

Is there something pending from my end?

Thanks,
Malay


________________________________
From: Head Service Quality [[protected]@icicibank.com]
Sent: Monday, November 16, 2009 8:19 PM
To: Malaymarut_Das
Subject: RE:'ICICICARE=[protected]' SR[protected] :: possible fraud mails

Dear Customer,

We are writing to confirm the receipt of your mail and to assure you that we have taken note of the issue and the matter is being attended to.

The verification is under process. We request you to cooperate with us.

However, we request you to seek assistance from Cyber Crime cell or local police, giving them the complete details of the case and ICICI Bank extends its co-operation and assistance to the cyber-crime cell to aid in their investigations.

Thank you,

Sincerely,

B. Vijay Rose
Office of Head Service Quality

CONFIDENTIALITY INFORMATION AND DISCLAIMER:
This e-mail message may contain confidential, proprietary or legally privileged information. It should not be accessed by anyone who is not the original intended recipient. If you have erroneously received this message, please delete it immediately and notify the sender. You will appreciate that e-mail transmission cannot be guaranteed to be secure or error-free as its contents are susceptible to loss, damage, interception, destruction, etc. Before opening any attachments please check them for viruses and defects. The notice appended to the e-mails is not intended to prejudice the interests of our customers in any manner or to evade responsibility for any act of done with the endorsement of ICICI Bank.

-----Original Message-----
From: Malaymarut_Das
Date: Monday, November 16, 2009 09:09 AM
To: Head Service Quality ([protected]@icicibank.com<mailto:[protected]@icicibank.com>)
Subject: RE: RE: SR[protected] :: possible fraud mails

Hi,

Please let me know if there are any updates on the issue.
Let me know if anything would be required from my end.

Thanks,
Malay

________________________________
From: Head Service Quality [[protected]@icicibank.com]<mailto:[[protected]@icicibank.com]>
Sent: Monday, November 02, 2009 4:16 PM
To: Malaymarut_Das
Subject: RE:'ICICICARE=[protected]' SR[protected] :: possible fraud mails

Dear Customer,

We are writing to confirm the receipt of your mail and to assure you that we have taken note of the issue and the matter is being attended to.

The verification is under process.

We request you to cooperate with us.

Thank you,

Sincerely,

B. Vijay Rose
Office of Head Service Quality

CONFIDENTIALITY INFORMATION AND DISCLAIMER:
This e-mail message may contain confidential, proprietary or legally privileged information. It should not be accessed by anyone who is not the original intended recipient. If you have erroneously received this message, please delete it immediately and notify the sender. You will appreciate that e-mail transmission cannot be guaranteed to be secure or error-free as its contents are susceptible to loss, damage, interception, destruction, etc. Before opening any attachments please check them for viruses and defects. The notice appended to the e-mails is not intended to prejudice the interests of our customers in any manner or to evade responsibility for any act of done with the endorsement of ICICI Bank.

-----Original Message-----
From: Malaymarut_Das
Date: Monday, November 02, 2009 04:26 AM
To: Head Service Quality ([protected]@icicibank.com<mailto:[protected]@icicibank.com>)
Subject: RE: RE: SR[protected] :: possible fraud mails

Hi,

Please let me know if there are any updates on the issue.
Let me know if anything would be needed from my end.

Thanks,
Malay


________________________________
From: Head Service Quality [mailto:[protected]@ICICIBANK.COM]<mailto:[mailto:[protected]@ICICIBANK.COM]&...⇄
Sent: Thursday, October 22, 2009 3:17 AM
To: Malaymarut_Das
Subject: RE:'ICICICARE=[protected]' SR[protected] :: possible fraud mails

Dear Customer,
We regret that we are unable to confirm you the details of our verification team.

However, we have noted your contact details and forwarded to the verification team.

We request you to write us after November16, 2009.

Thank you,

Sincerely,

B. Vijay Rose
Office of Head Service Quality

CONFIDENTIALITY INFORMATION AND DISCLAIMER:
This e-mail message may contain confidential, proprietary or legally privileged information. It should not be accessed by anyone who is not the original intended recipient. If you have erroneously received this message, please delete it immediately and notify the sender. You will appreciate that e-mail transmission cannot be guaranteed to be secure or error-free as its contents are susceptible to loss, damage, interception, destruction, etc. Before opening any attachments please check them for viruses and defects. The notice appended to the e-mails is not intended to prejudice the interests of our customers in any manner or to evade responsibility for any act of done with the endorsement of ICICI Bank.



-----Original Message-----
From: Malaymarut_Das
Date: Thursday, October 22, 2009 07:54 AM
To: Head Service Quality ([protected]@icicibank.com<mailto:[protected]@icicibank.com>)
Subject: RE: RE: SR[protected] :: possible fraud mails

Thanks Vijay for your response.
I appreciate the issue is being attended to.

I would like to know who is the field verification team.
As my account is at Bhubaneswar, is someone at Bhubaneswar looking into the issue?
When they are expected to respond? (I would expect an ETA)

Is there an insurance on my account and what all steps are going to be taken before the amount is credited back.
Please enlighten me on the procedures.

Please call me on my mobile or my family if any futher information would be required from our end.

Thanks,
Malay


________________________________
From: Head Service Quality [[protected]@icicibank.com]<mailto:%[protected]@icicibank.com%5d>
Sent: Wednesday, October 21, 2009 11:35 PM
To: Malaymarut_Das
Subject: RE:'ICICICARE=[protected]' SR[protected] :: possible fraud mails

Dear Customer,

The verification is under process and you will be updated with the status by the field verification team.

We understand that you have lodged an FIR with the Cyber Crime cell, giving them the complete details of the case. ICICI Bank extends its co-operation and assistance to the cyber-crime cell to aid in their investigations.

Thank you,

Sincerely,

B. Vijay Rose
Office of Head Service Quality

CONFIDENTIALITY INFORMATION AND DISCLAIMER:
This e-mail message may contain confidential, proprietary or legally privileged information. It should not be accessed by anyone who is not the original intended recipient. If you have erroneously received this message, please delete it immediately and notify the sender. You will appreciate that e-mail transmission cannot be guaranteed to be secure or error-free as its contents are susceptible to loss, damage, interception, destruction, etc. Before opening any attachments please check them for viruses and defects. The notice appended to the e-mails is not intended to prejudice the interests of our customers in any manner or to evade responsibility for any act of done with the endorsement of ICICI Bank.




-----Original Message-----
From: Malaymarut_Das
Date: Tuesday, October 20, 2009 10:28 PM
To: Head Service Quality ([protected]@icicibank.com<mailto:[protected]@icicibank.com>); [protected]@icicibank.com<mailto:[protected]@icicibank.com> ([protected]@icicibank.com<mailto:[protected]@icicibank.com>)
Cc: [protected]@gmail.com<mailto:[protected]@gmail.com> ([protected]@gmail.com<mailto:[protected]@gmail.com>); manas das ([protected]@yahoo.co.in<mailto:[protected]@yahoo.co.in>)
Subject: RE: RE: SR[protected] :: possible fraud mails

Hi,
Thanks for the response.
We have lodged a complaint with Cyber Crime Branch, Cuttack.

As per crime branch authorities, cuttack ,orissa, primilinary enquiry is required to establish the case.
However, they have recieved the complaint and allotted complaint number 63.

One xerox copy of the complaint is submitted to ICICI bank main branch head,BBSR.
The scanned copy of the letter is attached with this mail.

Please keep me posted on the actions taken at your end.
Let me know if anything would be required from my end.



Thanks,

Malay

Sir,

This is to bring in your kind notice that I have a Saving Bank account no.[protected] in ICICI Bank, Branch Shopprix Mall, Sector-61, Noida (UP).

Some one has withdrawn Rs. 2,15,000.00 (Two Lac Fifteen Thousand) from my bank account at Saket and Nehru Place Branch one of Rs. 1,60,000.00 vide cheque no. 181331 and Rs. 55,000.00 vide cheque no. 181333.
The aforesaid cheque serial nos. does not match with my existing cheque book's serial nos. which I have already with me.
Serial No. of my cheque book is: 729588.

This large amount has been withdrawn by some one but, bank did not inform me even a single time on such large amount's transactions. therefore the role of the bank also seems suspicious.
I have also discussed with the Bank's branch management but they are not responding positively and properly.

A complaint has also been lodged in the nearest Police Stations by me but they are also not responding properly. They are not responding as a civilian expects from the local administration of the country. They have only acknowledged the complaint application and returned it to me but not registered FIR.


I hope that it will be considered by you because I listens in my daily life about your achievements and the reforms made by you in the present society of our country.

Now I am looking only upto you, So please help me out and intervene into the matter at the earliest.

I seek your help, So please help me out and prove once again I request you to please look into the matter at the earliest, To avoid the same how I am victimized and which has took place with me. So your role becomes necessary in this case.

So, this is once again requested pls. help me as soon as possible and do accordingly,

waiting for your favorable response


Thanks and regards,

Sandeep Singh Negi,
B-2/317, New Kondli,
Delhi-96

[protected] / [protected]

Home Loan A/C No.LBCHE [protected].I have remitted RS.20000/- as partpayment towards home loan on 26/11/2009 in ICICI Bank -Pudhucherry Branch..The amt was remitted to be adjusted towrds principle.I came to know that the amt.remitted by me is not accounted so far.I have written a letter to ICICI Bank- Ambattur Industrial Estate Branch @ aiso sent them email but in vain

this is to lodge a complaint against icici bank dwarka sec-7 branch......
being a local to this area , at some emergency times i hve always found that 95% the atm machines are not wrking or out of order.....
i hve tried to acknowledge the same to bank official's b4 ....but there s no response
they always come up with some excuses or other....its been almost a year people around this area r facing this problem .....a tech problem can occur at times ...but difficult to understand how can it be for every 9 out of 10 times and that also going on fr a year.....
bank officials (dwarka sec-7 branch ) are not serious about this ...and t can b judge even by their gestures