ICICI Bank Complaints & Reviews

Dear Swapnil,

We're sorry to hear about your experience. Please write to us with your contact details and account number at [protected]@icicibank.com. We'll contact you and work to address your issue.

Regards,
ICICI Customer Service Team.

Dear Sir,

Send mail to Nodal Officer:

I Shri Pabitra Kumar Maji holding account no[protected], debit card no-[protected] and complain no[protected] wants to state that on 26.10.05 at 12-17 p.m . used my ATM card to draw Rs 1000/- from your ATM NO-11 in Bhubaneswar.But before the completion of transaction (withdrawl)there was a link failure.{On the screen –“Is being processed…….” Was showing}.Immediately I told this to the security named Jatindra Rath.He told me not to worry and after relink you go for another processing.so, accordingly I went for transaction and withdrawl Rs 1000/-.After that I took a mini statement and found instead of one time deduction of Rs 1000/- it has deducted Rs 2000/-(i.e.Rs 1000/-*2 times).
As per security man’s advice after another customer’s transaction, he asked me to withdraw Rs 100/- and check the mini statement (12.22p.m.).But there was no change in the balance statement.He then asked me to leave for 2-3 hrs. and come for mini statement to check the balance.At 17.13 p.m.I took the mini statement, but there was no change by this time also.
He(security)then asked me to check it after 24 hrs., but the same was repeated.Then I went to the bank(ICICI bank at Shreya Square in Bhubaneswar) & through the no-[protected] I launched a complain & they gave me the complain no[protected] & told that after 7 working days Rs 1000/- which was wrongly deducted due to link failure will be credited to my account.
On 30th Oct.09 at 5.01pm I received a message through the no-[protected] that “we are unable to reverse the transaction as it has been fully paid as per our records”.At that time I was out of Bhubaneswar & was not carrying all the docs.& debit card.So I could not contact immediately after getting the message.
On 1st of Nov.09 I also sent a mail through customer.[protected]@icicibank.com & received a mail that they will reply by 11th Nov.09 but on 4th received the same message“we are unable to reverse the transaction as it has been fully paid as per our records”..I also met branch manager Ms Kirti for the same.She assured me that within 7 days money will be credited to my account & gave me a phone no[protected] but to my surprise she gave me the fax no(I tried many times that no & came to know that she had given me the fax no) If you are not taking this issue seriously it would compel me to take legal steps.
Thanking You,
Pabitra Kumar Maji,
[protected], [protected].

Received mail;

According to the revert of the complaint received we understand that the transaction has been verified and found to be fully paid and successful as per our records.

Replied;

Dear Mr.Indulgar,
a)I hope you could not understand the complain launched & its cause,
b)Both the transactions are shown fully paid on the account statements which is not correct,
c)The first transaction of Rs 1000/-was not paid to me due to link failure but it is shown paid in the mini statement(which is my complain),
d) My complain is that I have not received the money due to link failure, but your ATM team says it is fully paid. Where is the money gone ? Who is the culprit?
e) i. You should maintain transparency with customers. When everybody else could contact me over phone, only you people are unable to do so which I think is a sheer bluff.
ii. Your bank manager instead of helping the customer, knowingly gave fax no to avoid the situation(although she promised that Rs 1000/- will be credited to my account after she talked to the ATM team in front of me in the bank).
f)Is this the transparency & dealings you maintain with your customers?For your further informations I also maintain debit cards of other banks for many years.But this type of fraud incident never happened to me.
g) We are waiting for the ICICI nodal officer’s reply from Mumbai, after that I will take necessary steps.
Thanking you,
Pabitra Kumar Maji.

Received Mail;

According to the revert of the complaint received we understand that the transaction has been verified and found to be fully paid and successful as per our records.

Sincerely,

Pabitra Kumar Maji,
[protected].

My demat acct . is an old acct and doesn't have future and option trading enabled.Customer service sent me the contract form on 10th Jan 2008 and i submitted the same to icici on 12th Jan.This was submitted in barakhamba road office- first floor of ICICI securities to the manager Mr.Kumar.

I have been running from pillar to post for last 18 days and till today no action has happened on the same.
Twise i registered the complaint with icici customer service.They ask the phone number and say SMS will come for complaint number but that never happens.

Request you to pls help.

Regards
VAibhav Nagpal
Assistant Vice president
Citi
[protected]

Dear Mahesh,

We're sorry to hear about your experience. We'll contact you and work to address your issue at the earliest.

Regards,
ICICI Customer Service Team.

Dear Hari,

We're sorry to hear about your experience. Please write to us with your contact details and credit card number at [protected]@icicibank.com. We'll contact you and work to address your issue.

Regards,
ICICI Customer Service Team.

my brother atm card is blocked.i use rong pin pin number. when atm card reactivate.what can i do for reactivation

Dear Sandhya,

We're from ICICI Bank and are sorry to hear about your experience.

For security reasons, please ask the customer to write us to us with his account number and contact details at [protected]@icicibank.com and we will address the issue.

Regards,
ICICI Customer Service Team.

I had requested for a new debit card in jan and immediately my old card was blocked. Now i am out of the city and some how gave an authorization letter to a friend and received my new card. It was a long procedure. Now i see that i have not received my pin along with it. How am i supposed to activate my account. There is no way i will be going back to my city for another 2 months and i need to use my card.

I need help as soon as possible. I am stuck.

sir tell me, my atm card means my debit card is blocked due to i have entered wrong pin three times ...sir tell me when it will be unbocked with in ????

sir, i am kishan chand. i have lost my old atm.card, now i have new atm.card. but this card is not activate.my card no.is ([protected]) & my account no. is[protected]. i want to plz immidetly activate my new atm.card.

my atm is not activation . card no [protected] plz activated immidetly

I am trying to activate my new debit card which can be done only through phone i have lost my 50 Rs they say always to wait. so its a humble request to take strict action against them
card no. [protected]
a/c no.[protected]

i have lost my old atm.card, now i have new atm.card. but this card is not activate.my card no.is ([protected]) & my account no. is[protected]. i want to plz immidiately activate my new atm card.

my atm is not activation . card no: [protected] plz activated immidetly

There is abig trouble in getting dbit card activated or reactivated. My card was lost and I applied fpr new card. I got inew card. I supplied the desired piece of information over phone call and IT is yet to be activated. Almost one year has gone I had stopped depositing my cheques in My ICICI bank account. Reactivation should be made little easier whena person is seeking it over telephone and again through the phne of your bank branch and there is a person in te bank who knows the customer well. I could not receive the pin number and hence the operations with the bank remained suspended.I want to operate it but of no use. A salaried person do not have enough time to stay on the phone for hours. Please make the activation procedure bit easier as your card is always delivered safty to user's hand. What is the procedure if the blocked card is found again say after two three months. My card was lost during home shifting and I found it again but I do not know what to do with that card as it is blocked. Can it be reactivated?
[protected]@gmail.com

I am trying to activate my new debit card which can be done only through phone i have lost my 50 Rs they say always to wait. so its a humble request to take strict action against them
card no. [protected]
a/c no.[protected]

hi this is sesha, i lost my debit card through the loss of my valet. so i deactivated my debit card permanently. from film nagar branch, hyderabad . but i found back my debit card . now i want to activate my same debit card. So kindly suggest me some solution on contact no.+91-[protected] or ns.[protected]@gmail.com as soon as possible

Hi my atm debit card activation atm card no.[protected]
My a/c no.[protected] my contact no +91 [protected]. Plz immidetly activation..

This is Karthik Kalikiri my atm card no.[protected]
My a/c no.[protected] This is my salary account i am forgot my pin number please help me out my contact no +91 [protected] . Plz immidetly .

A/c No.[protected]. The online service of ICICI bank to generate password, Debit card PIN, Activate debit card, adding new payee to the payee list and some such important data can simply be graded to be the worst. The customer care service is a harassment than a help as it turns out to listen to IVR rather than getting chance to talk to executive.
If you have any well wish, improve the service. A customer does not have time to remain engaged for long to maintain the account.

"Dear GAGAN MANDAL,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a38kdy_aaag) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team"

Hello Sir,

I lost my registered Mobile number, and i got my New ATM card which is not activated ..

Can some one tell me how to change the Phone number in my profile ? so i can Activate and Generate the Pin ??

I am Mamta m Patel A Salary A/c. Holder of ICICI bank

& My A/c. No is[protected]...

My Problem is actually Salary Account is on Zero Balance facility

But withiout intimation in written to me ICICI Bank will transfer

My A/c. to Normal A/c. & Presently My this A/c. Is deactive

& Bank Charged a 1600 Rs. (Quarterly balance charges) & a bank

officer do not close My salary a/c...i want to Close this A/c.

Please Kindly do needful for this..

Mamta m Patel
mobil no. [protected], , , , [protected]

dear Mamta

once a person salary account is closed with r with out intimation it convert to normal account
for normal account if normal balance is not maintain the fine is applicable
if you want to continue that a/c you should pay the fine amount
or
you can apply for new account by closing old one it is benefitable to avoid fine

Dear Anil,

We're sorry to hear about your experience. We'll contact you and work to address your issue at the earliest.

Regards,
ICICI Customer Service Team.

have got two wheeler loan from icici bank branch trichy 2006 now which is shifted from faridkot to the place i d'nt know & my all EMI cleared .
i request many time for issue my NOC but bank has not giving any attention toward my vehicalNoTN 48 H 9118 & loan No :LTTR[protected] requests highly to you for solving this problem very argently pl

have got two wheeler loan from icici bank branch trichy in tamilnadu date 2006now & my all EMI cleared in the month of june 2009.
i request many time for issue my NOC but bank has not giving any attention toward my vehical No: TN 48 H 9118 Loan NO:LTTR[protected] i requests highly to you for solving this problem very argently pl

mopail no :[protected]
Home no :[protected], [protected]

Dear Sir,

At our Branch we was deliverd a vehicale in the name of dayal ram
RJ-22-SC-0918 Bajaj CT100 modal2006 finance by icici bank Pali.But till we have not get his N.O.C.So plz take any action and oblige him.

Regards

Narendra Singh Rathore
Branch Manager
Om Sai Bajaj
Pali-Marwar
[protected]

SBI Card — incorrect accounts

Dear sir,

Re:Credit Card No:[protected] of sasikumar-statement dated Feb 13, 209 de on 2nd March 2009.

Please note that while travelling I have used my credit card on 8th Feb for accommodation in the UK for a provisional booking (pre authorization) for GBP 966 and there was actual drawings by the Hotel. It is a usual practice anywhere in the world to do pre autorization though card while checking in and unless and until it is actually drawn through a proper authorizaton no charges to be paid by the credit card holder, and in turn by the bank.

In the statement mentioned above I noticed you have debited me for Rs.71,966 on 12th Feb and credited me for Rs.66,751, a net difference of Rs.5,215 for not spending anything from the card.

Since the above debit is not for any actual drawing from the card I am not willing to acept such debit and hence Kindly reverse the debit for Rs.5,215 and acknowledge.

I already sent two letters, (March and April) along with the copy of the statement dated Feb 3, 2009 due on 2nd March, but I didn't get any reply for the same.

Regards'

Sasikumar,
[protected].

Dear Sasikumar,

We're sorry to hear about your experience. We'll contact you and work to address your issue at the earliest.

Regards,
ICICI Customer Service Team.

Dear Shailesh,

We're sorry to hear about your experience. We'll contact you and work to address your issue at the earliest.

Regards,
ICICI Customer Service Team.

Hi,

We're sorry to hear about your experience. Please write to us with your contact details and account number at [protected]@icicibank.com. We'll contact you and work to address your issue.

Regards,
ICICI Customer Service Team.

ICICI Bank Ltd. Personal Loan — Not received NOC

I hve taken Personal Loan of Rs. 1.79 Lakhs. on May 2007 & Perclosed on June 2008 on OS amt of Rs. 1.10 Lakhs with Minimum due of Rs. 1.07 Lakhs (Preclosere Loan principal amount). Afterwords they chareged me Interest of Rs. 5, 715.48 Plus Service Tax. on outstanding Balance of Rs. 3557.13. Several times by mail by phone I asked them the clarification for the same but I have not received any proper calculations for the amt charged. Afterwords I paid an amount of Rs. 3650.00 which was due as per preclosure statement. And for disputed amount I had not made the payment. ICICI Bank continiously charging me interest, Late payment fee plus Service tax on Outstanding amount which not accepted (Interest has to charged on outstanding amount). Then I have got call from ICICI Bank towards make the payment of Rs. 1212.00 towards full payment against Outstanding amount of Rs. 9834.01. And ICICI told me it is a final payment. I made the payment as per the instruction from ICICI Bank ltd. on 17.11.2008. Afterwords ICICI given me statement showing outstanding balance of Rs. 8733.23 and delared me defaulter in CBIL on Dec 2008. I clarfy with ICICI Bank Ltd. at Andheri office they suggested me to pay whole amount of Rs. 8734.00 and assuered me they will provide me the Loan Closure letter for the same.
I have no received any Loan closure leteer till today. and I have got cheterd from ICICI bank Ltd. for Interest amount which no applicable to me with late payment fees.
Kindly advice me how can I cleare my record from CBIL

Pankaj Mohite

Dear Darshan,

We're sorry to hear about your experience. Please write to us with your contact details and loan account number at [protected]@icicibank.com. We'll contact you and work to address your issue.

Regards,
ICICI Customer Service Team.

Sir

my personal loan file no is lpdel [protected] i have allready clear all emi in but till date i have not getting noc plz. do the needfull

My Personal Loan A/C no is LPCAL[protected]. I have completed all the payments towards the loan. Last amount paid in the month of February'2011 but till date I have not received the NOC from the bank. Kindly look into this matter and send me the NOC in my personal mail I'd as mentioned below :

[protected]@rediffmail.com.

Kindly do the needful at the earliest.

Regards,

Sudipto Sen

Dear Kartik,

We're sorry to hear about your experience. We'll contact you and work to address your issue at the earliest.

Regards,
ICICI Customer Service Team.

For Last two weeks in the Montessori School at Durgapur the Headmistress is torturing my three years baby named Arya Das. It was started while a complaint was launched for beating my baby by the Headmistress.

I am seeking for help for future course of action.

Regards,

Amitava Das

For Last two weeks in the Montessori School at Durgapur the Headmistress is torturing my three years baby named Arya Das. It was started while a complaint was launched for beating my baby by the Headmistress.

I am seeking for help for future course of action.


Regards,

Amitava Das
([protected])

For Last two weeks in the Montessori School at Durgapur the Headmistress is torturing my three years baby named Arya Das. It was started while a complaint was launched for beating my baby by the Headmistress.

I am seeking for help for future course of action.


Regards,

Amitava Das
([protected])

ICICI Bank — For QAB reversel

I have customer account in ICICI bank.Bank Wrongly deducted my 843 rs as QAB charges.
now they are making unleagal term and condtion in reversal. pls lets get me back tha 843 Rs.

Dear Mr. Paul,

We're sorry to hear about your experience. Please write to us with your contact details and account number at [protected]@icicibank.com. We'll contact you and work to address your issue.

Regards,
ICICI Customer Service Team.

I was carrying ICICI credit card number [protected] and paying the instalments regularly till July 2008.In August my cheque was lost from the bank and after that even after my repeated contact with the bank, they are not giving me any solution rather levying irrelevant charges month after month. Their agents are started visiting my house at any point of time and harrasing my family in my absence. Also please note that in August 08, the outstanding on my card was approximately Rs 55000/- and now within 4 months it became 122000, 00 and I have never used my card during this duration. I am approaching the bank directly as well thru their agents, but in vein.

Can I request the higher authorities to look into the matter and give the instruction to the bank to settle my account immediately with my actual dues.

ICICI BANK'S CREDIT CARD — Harrasment by the bank

Manager, Date: 21.11.2008
ICICI Bank


Dear Sir,
Subject: Credit card No. [protected] Durfeshan Inam – Harassment by your Bank.
This is to inform you that I have taken above credit card, which was credit limit of Rs.3000/=. Only once I have purchased items through this card for Rs.3000/= and deposited a cheque No.757821 dated 22.01.2008 for Rs.3000/= of Punjab National Bank, Hazratganj, Lucknow with in due time. I had gone out of India in the month of Feb’08. After retuning from abroad I found credit card statement showing balance of Rs.4456.88. I personally visited your Hazratganj branch and enquired the fate of my cheque. The officer concerned stated that the cheque could not be cash due to differ of signature. It was shocked to me that neither the cheque nor any information was given to me in this regard with in time. Meanwhile I submitted other cheque No.492410 dated 25.03.2008 of the same amount, which has been cleared. I requested the officer concerned for the waivment of one-month interest & other charges that was wrongly debited to my account. The matter was settled after long discussion with the officer and I discontinued the above credit card.
Now SMS is being received for payment of due against me. As I have cleared total amount of the dues and matter has already been settled why such SMS is being sent to me?
I again request you to look into the matter and instruct the person concerned not to harass me by sending the SMS.
Thanking you,


Yours truly,


Dr. Durfeshan Inam
[protected]

My statement on 25 mar 09 shows a cash reversal of 1110. Cust support say they need the cash receipt no paid for the month of aug-08. And I dont have any other go but to find it or pay it. it's really harassing to demand such things from a customer who has paid in CASH.

ICICI Credit Card — After full payment receiving calls and call for outstanding

Hi,
with reference to your maila and card no[protected], i have find that ICICI bank is cheating thier customer just to fulfil there pockets, very reticulous and misconcept behaviour of such a repute and concerned financial company I have seen.

With reference to your below said mail, i just want to add my CAsh payment slip(C[protected] and your settelement letter(ICICINAG/08-09/0901/05/A).

If such type of any mail come in future on my mail ID, I'll directely go to consumer court only and from we will decide what to do.

Your total outstanding payment was already paid on 10th August 2008, against your ful & final settelment request.

One more thing without my request i recieved Credit Card.,

Kindly make wave off all outstanding as I already paid your total outstanding balance.

For any quiery you can come to me on [protected].

Current Card statement, Cash deposite slip and Settlement copy attached

Rgds,
Samim Akhter

bank card — harrasment

Dear Sir,
I have made this complain to Head of customer care of Standard Chartered Bank in Chennai in India as well as customer care unit in Oman Muscat. My top up loan was declined indicating that due to over limt of Credit card use and delay payments. Pl see the following details of my credit card summery statements based on last 12 months bank statements.

I expected to get this loan and decided to pay my son's college fees in Australia who is followinf a Hotel Management Degree . As was unable to pay my son's college fees he has to return back to sri lanka by end of Sep 08. This matter was with all high ranking officers in Standard Chartered Bank in Oman. Pl clarfy this matter and help me to get my top up loan by 30 Sep 08 to secure my son's education. My loan payments were regular to the bank for last 13 months.

N.B. I HAVE GIVEN OVER 200 EXPACT CUSTOMERS TO STANDARD CHARTERED BANK WITH IN LAST 12 MONTHS ROYAL NAVY OF OMAN.

ICICI Credit Card — Harresment by ICICI

Dear Sir,
We are copmpletely annoyed by the services being offered by ICICI. due to non recipt of the bill i was unable to pay the credit card bill. After repeated reminder i got the bill one month late. i cleared the outstanding on reipt of the bill barring the late payment charges taht were levied. After this i had stopped using the credit card and refused to pay for the late fee etc.which got accumulated to a huge amount approx. Rs.9000 +. I requested the bank to waiveoff all the ill-legitimate amount and cancel my card. But the same was not Executed.
Now they are haresing my mother by calling her and visiting the home.

The details of the complaint taht we had earler submitted to the bank are given below.

-----Original Message-----
From: [protected]@icicibank.com ([protected]@icicibank.com)
Date: Tuesday, January 13, 2009 08:57 AM
To: [protected]@icicibank.com ([protected]@icicibank.com)
Subject: level3complaint/ Credit Card


Name: Mahima Bajpai
Product: Credit Card
Account No: [protected]
Application No:
E-mail address: mahima.[protected]@idea.adityabirla.com
Mobile no: [protected]
Telephone no: +91--
Service Request(SR) No: [protected]
Details of complaint: Thankyou verymuch for the pathetic services of ICICI Bank bank and one needs to learn how beautifully a customer can be made a fool of.
I have been trying to get my credit cared account setteled from the last 8 months but your bank has been of no help and infact have been harrasing me by levying unnecessary charges.My credit card number is [protected]. Around may or april 08 my ICICI credit card bill was not sent to be thus i was not able to pay it. Next month also my bill was not sent. In June after repeated complaints the bill was sent and the payment was made but since there was a delay a huge service tax and late payment amount was levied even though i has complained that i have not received my bill. Since then such heavy ammounts are being levied month after month. I have been paying for the purchases done on the card but obviously am not paying for the interests etc. Kindly get the same rectified or i will be forced to surrender the card.Regards, Mahima Bajpai - [protected]

Please Help and rescue us.

Tahnks nd regards,

Mahima,
[protected]

Dear Preejith,

We're sorry to hear about your experience. We'll contact you and work to address your issue at the earliest.

Regards,
ICICI Customer Service Team.

Dear Team,

Pls let me clear that I am not complaining any one, I am using ICICI credit card ( Platinum) & having more 5000 Imint points held with me, but I do know, how to convert this point towards any gift.

I will be grateful if you guide me to do the same, so that I can purchase so many things through credit cards & earn imints points.

Thanks & Regards

Tanmay

ICICI Bank — Harrasment for credit card payment

Hi

I do not have a credit card with ICICI Bank.
My mobile number which is mine since the last 3 years, was registered with ICICI Bank for the previous owners credit card.

ICICI Bank has been calling me several times a month trying to get the payment, even though I have repeatedly stated that they are calling the wrong person. I have also complained about this to the ICICI legal department but there has been no respite from the calls and the smses.

Please advice.

BV

Dear Belmond,

We're from ICICI Bank and are sorry about the trouble.

Please write to us with your contact details at [protected]@icicibank.com and we'll be glad to assist you.

Regards,
ICICI Customer Service Team.

ICICI Credit Card — recieving calls

Respected Sir, My name is Mohd.Ashfaq Ahmed, R/o Nizamabad. Sir v r recieving calls from ICICI Bank for Payments of Credit Card on mobile Number [protected]. Its my Residence Number. we are recieving calls since from 2 1/2 years for Mallikarjun. Already I informed ICICI BANK that this is our Mobil Number, so please kindly Update MALLIKARJUN'S number in their data.

every time they r promising that it wont b repeated again but the same thing is going on.we r recieving SMS for the payments and phone calls.today i spoke to some mr.Rakesh, he again promised me it wont b repeated again.

Sir they r repeating again and again, so please take aserious action against them.Ladies r their in my house, they unable to communicate when they recieve the call from ICICI BANK.

I kindly request Sir to do the need full.

Thanking U Sir,
yours Faithfully,
Mohd.Ashfaq Ahmed,
Behind Head Post Office ,
Azam Road, Nizamabad.
Dist. Nizamabad.

I had similar issues with ICICI Bank Credit Card. Get in touch with the Nodal Officer. First up all, go through your current/last statement and identify any unauthorised transations.Then check what all charges they have imposed on you and whether they are correct. Remember onething, before taking this complaint to next level, you yourself should be very clear about how much money you actually owe and what are incorrect charges.

I had ICICI credit card no. [protected] which was settled 4-5 years ago against full n final settlement letter of ICICI by paying Rs. 13000 since wanna to shift from delhi. So due to receiving calls n mails to settle the issue from ICICI I entertained recovery agents. The agents reverted back after 4-5 days with ICICI Bank letter wherein they settled for Rs.13000.00 essentially by paying in cash. I paid Rs.13000.00 and signed their copy for accepting the offer. Thereafter ICICI Bank stopped all calls mails for any dues till 2013 May. Now I m again receiving calls from Jhandewalan about the dues which are still pending in my name. I narrated them all the story but all is vain. Thereafter I shoot up mail on customer care in which response they assured that they will check all the matter with recovery cell. But the calls are still not stopped by Mr sanjay sharma recovery agent. It is requested Bank authorities to kindly honor their words and stop immediately all these kind o[censored]netical business attitude.

Dear Javeed,

We're sorry to hear about your experience. We'll contact you and work to address your issue at the earliest.

Regards,
ICICI Customer Service Team.

I, RamChandra Dave, holder of Home loan account No:LHABD[protected], have been facing an issue in recovering the Home Loan documents.

I have paid the total amount at the time of foreclose of the loan on 29/05/2010. But till date, I have not received the original documents.

Inspite of repeated telephonic communication with customer care personnel Mr Sujit ghorpade, Kiran Sadhu and Manish, I was diverted with excuses every time.

Due to lapses in your department, I have been suffering a huge financial loss. Now, I want to know the reason for the delay of receipt of the original documents and people responsible for this issue.

Kindly look into this matter personally and help me resolve this sensitive issue as soon as possible. I am looking forward for your positive co-operation.

Also, I would like to add that ICICI home loan service is at its worst condition and every time I share my experience with other people and stop any type of dealing with ICICI bank.

Dear Shahnawaz,

We're sorry to hear about your experience. We'll contact you and work to address your issue at the earliest.

Regards,
ICICI Customer Service Team.