ICICI Bank Complaints & Reviews

Respected,

I have a ICICI bank Credit card from last 2 years. Before six month there was a dummy transaction
problem and I was continuously in contact with bank. This problem was solved. After that I have submmited a cheque for the payment before 3 days of the dew date. But the cheque was not clear and they applied panelty on my credit card balance. So I refuesed to bank for extra money. I have not paid the bills until bank deduct the panelty. But after 2 months they blocked my Bank A/C and without my permission they take my money.
I need your help.

Regards,
Mihir Yadav
+91-[protected]

As per above mentioned home loan’s sanctioned issued by icici bank Ltd dtd 5th -2-2007 loan amount sanctioned is Rs7,89,000/- rate of interest 9.50%. Each EMI amount Rs8,239. But without my application or request icici bank automatically taken their own decision and increased loan amount to Rs 8,33,436 rate of interest 12.25% and EMI 10.138 while I received loan amount Rs 7,89,000/-
Regarding the above mentioned detail I complain many times to home loan kalyan branch of icici bank Ltd. But they didn’t response, I meet nita verma personally I request to rectify problems.But she also didn’t solve the issue then I make a written complain at icici bank Ltd’s home loan branch at kalyan on[protected]. Even though I didn’t get any reply or phone call from icici bank then I personally issued a written notice to icici bank that if problem is not rectified I will stop payment. But no one was agree to receive that letter, at last it was received by security on duty.
In between I open a account at icici bank M.I.D.C dombivali branch for E.C.S of above home loans EMI which was closed by me due to misguided by icici bank employee (At the time of account opening I was instructed that only EMI i.e. Rs 10,138 had to be cleared strictly from this account but afterward when I cross check minimum balance condition officials of branch told me that I have to maintain minimum Rs 10,000 balance daily so I closed the account). But till today no arrangement is made by icici bank officials for ECS.
As collection manager of Icici bank(J.B. nagar, andheri) Mr.ashok shinde contacted me I discuss above mentioned matter he promised me that he will rectify all problems on or before 12/13 dec 2009 he request me to pay only one EMI i.e.10,318. As per discussion I payed one EMI of Rs10,138 on 28/11/09 by cheque no 115975. But after that he never contacts me.
Sir, I request you to rectify my problems strictly as per sanction letter.
Please do needful.

Hi Sir(s),

I am really disappointed to inform you that I have received threats of physically abuse from your chennai office.

I will give you a background:
I had a credit card (Card#[protected])which I took in 2004-05.That card got lost and I reported this while I was in Bangalore.I paid the outstanding of Rs.700/- reported the card lost in 2005. Please note that I had a ICICI Prudentials Mutual Fund with you since 2005 at the same time that I got the card.

Since I was using the credit card for teh first time I did not know that I need to keep the required documents and reference numbers. Hence I do not have any evidence to back this up and I can understand in case you do not believe that I did this.

From 2005 to 2009 there was no one from ICICI contacting me for any outstanding payments on my credit card account. Again please note that the details were still available with ICICI with my PRUDENTIAL account with you and if I had to do any kind of fraud then I would have closed the mutual fund account with you as well. But I had no such intentions.

Since I closed the credit card I did not feel that it is neccessary for me to provide the details when I moved from Bangalore to Kolkata.

After 4 years I got a call from one Mr Kishna Kishore <krishna.[protected]@icicibank.com> in October'09 stating that I had an outstanding balance on the account. I am sure that you would agree that an anonymous call after 4-5 years you would make you feel that it is not authentic. Hence I asked him to send me the statement. This was first sent to me via a GMAIL account. This put me further into a feeling that this is not authentic information. I got a call post the email from him and I asked him to send me the details from an ICICI email account. He said that they do not have an ICICI account to send the email. Then he finally sent the email from an ICICI account which had further increased by doubt on the authenticity. I still spoke to him and told that I am ready to pay the amount without interest as I did not have any clue about the outstanding amount and ICICI never contacted me about the amount inspite of having my details in the form of my ICICI PRUDENTIAL account.

He told me to keep my money with myself and then disconnected the line. After 4 months I got a call from one RAKESH from Chennai office telling me to pay the amount in 1 hour and if I did not do that then he warned me of dire circumstances. My husband then tried to speak to him and told him that we need sometime as we are in office and there are some urgent meetings lined up for the day. He said that we are ready to pay the amount without the interest and other charges as we were never intimated that there were outstanding charges. He said that if I did not do that than his men would come and pick me up and my husband would not be able to do anything. When my husband tried to pacify him he said that wait for tomorrow and see what he can do.
I mentioned earlier and I am mentioning once again that I am ready to pay the amount without interest if you want to threaten and take the money then the law an police in this country is alive and so is the media. I am marking a copy to Kolkata police and would register a complaint if I did not receive a reply from you by Friday (Jan-15-10) for my protection.

I belive that you are senior members in the company and would take necessary action.

Hello,

I have a saving account and a credit card of ICICI Bank. They have blocked my saving account due to non payment... my outstanding is 22000/-. Then I pay 2000/- to credit card executive... They had opened my account for 5 days and blocked again..

Now they are telling that whole outstanding amount will be deducted from my saving account. The credit card executive had assured me for settlement but now they are doing this..

What can I do, Please suggest... my whole salary is blocked.. and I doesn't a rupee... I am a family guy... Please help..

lost my credit card in Jan 2009... even after repeated requests for a new credit card, the credit card depatment only called me for collection of the outstanding amount. They did not give me a new credit card. In June they asked me to settle the balance by paying 2 installments of 12, 000 each. The first installment was made right then, but I paid the second installment in 3-4 smaller installements. But the whole amount was paid. Now, they have further deducted 29, 000 from my ICICI bank account for outstanding payment without informing me. Isn't this unfair? They will be recovering Rs. 56, 000 for the long pending outstanding payment of Rs. 28, 000 (approx.)... only.
My home loans cheques have bounced because of this. Could you please suggest what is the best route to take to get them to stop this unfair practice? Please help!

I gave a call yesterday to block my card where the Customer care confirmed that the card is blocked, inspite of that they have sent me a message asking to make payment for the transaction not done by me. What to do, can you help me

Regards,
Dhanvin R.Barot

TO
ICICI BANK
DEBIT RECON TEAM
6TH floor, ICICI BANK LTD
A Wing Aupumn Estate
OPP MHADA Colony
Kandivali,
Mumbai 400072
SUBJECT :- COMPLAIN FOR DOUBLE DEBIT OF Rs.13750/-(complaint no -SR[protected]
This is to inform you that i did a bill payment to Runah saloon but transaction was showing card declined still the amount was debited for Rs 13,750/ from my account-.I have also registered complaint on phone banking. I have already given request to ICICI phone banking but they have informed that they are unable to reserve the Visa POS transaction of Rs.13,750/- as it been approved and claimed by Visa.
I have confirmed with Runah Saloon they have also not received the money.
Request you to kindly credit the same again in my account at the earliest.
Details are as under:-
1.Name – Poonam Jain
2Account No[protected]
3.Amount to be refunded – Rs.13,750/-
4. Transaction done with – Runah Saloon ,Lower Parel,Mumbai
5-Contact No- [protected]
6.Transaction ref in my account statement -VPS/RUNAH SALON/[protected]/0 dated 25.12.2009
Thanks Regards

Poonam Jain

Dear Sir/Mam
I, Adarsh Kumar (ICICI Demat Ac/ No.[protected], trading A/C No.-[protected] , would like to complain against ICICI customer care executive. During telephonic conversation on 24/12/2009 at 01:47 pm by my mobile- [protected] Mrs. Tasleem had given me the wrong information regarding the Mahindra Finance Fix deposit that it comes under sec-80 C and I’ll be getting the tax benefit for the same. She has pursued me for FD with wrong information and I made the FD (Transaction- EBA//[protected], ORDER NO[protected] of Rs. 10000/- on believing her words. But later on I learnt that FD does not come under sec-80C. So I don’t want to continue that FD. When i complained in customer care he didn't lodged the complain. So kindly give me the suggestion

Regards
ADARSH KUMAR
MOBILE NO.- [protected]

Dear Madam/ Sir
I am grateful to the ICICI bank and your Customer Service officer,Shardha Arka at customer.[protected]@icicibank.com for prompt reply of my query regarding my car loan account LAHDI[protected]. I ,however do not agree with statement attached here and the overdue charges of Rs3399/= as indicated there in. I am sending a scan copy of my Bank pass book to you which clearly indicate when the post dated cheques have been received and actually cleared /paid.
I have already paid over due/ late payment charges of Rs 229/ and cheque bounce charges of Rs221/-while making payment in cash to yours Mohan Singh vide receipt No IL[protected]/dated[protected] Rs5034/- in total(Scan copy attached).
Post dated cheques have not been received in my bank account for payment as per Amortization schedule given and attached herewith therefore last two installments were also paid in cash vide receipt no CL[protected]/ dated[protected] Rs 9028/- as per letter from your Haldwani branch. The personnel from your bank promised that nothing is due now towards you in this case . Therefore over due charges are not due to my mistake but due to non receipt of the post dated cheques in due dates . Which is the mistake of ICICI bank.

I wanted to get information about my account. I made call to ICICI customer care 3 time they told my you have to wait for 5-6 minute on phone to talk our guys. I waited 10-12 minute but they haven't picked my phone. I spent more then 40 rs but I was not able to talk with their customer supporter.

i want to register a complaint against icici bank credit card division because in july month i got hospitalise thats why i was not able to continew my regular payment track,
after that bank put that king of charges which one have i had never hear before,
when i talk to concern person of icici then he ask me to gave some time to solve this matter but he did nt call me 2 months after that i see my new statement that was more than my fist one , so company is regularly putting charges i want to solve this matter by paying genun payment .
kindly guide me
and take appropiate dicision

ICICI BANK DETAIL

LOAN A/C: LBNAS[protected]
NAME: WALTER VISUVASAN FERNANDO

ARCHIVE


MY FATHER'S HOME LOAN DETAIL AS BELOW,

ICICI BANK
LOAN A/C: LBNAS[protected]
NAME: WALTER VISUVASAN FERNANDO

DURING THE YEAR 2002, WE HAD TAKEN HOME LOAN .

WHILE DISBURSBING OUR LOAN AMOUNT WE WERE COMPELLED TO PAY
AN EXTRA RS.25000(...

Dear sir,

It is very painful to reach your customer care operator to know about our queries.There is no proper response from your customer care department.Almost[protected] this no is switched off.
Details Of Crdit Card No-[protected].Actually last day I got a massage from icici bank i.e, "Your cheque No 833248 deposited towords dues on your icici bank credit card has been returned.Please arrange to pay your bill immediately.

After getting this massage,I want to know that what can I do ? can u please guide me, and that why I was repeatedly trying to customer care no, but there is no response...Please do the needful.

Sunita Purohit
Mob[protected]

Dear Sir
I am surprised to receive a credit card statement dated Oct 21,2009 for due payment of Rs 4190 recieved by bank wide cheque no 198585 dated 06-10-09.this has my Delhi address 101,RR apartments,Mandi Road,Mehrauli,New ManglaPuri, Delhi 110030.
It has Cust ID 4648111.
Where as I have not applied & do not hold this credit card, pl immidietly cancel this & show me the documents who has applied & using this credit card in my name, so that legal proceedings are initiated.
Thanx
Raakesh K Harjai
+[protected]

Hi,
I have done a transfer of 20,000 Rs from ICICI bank account no[protected] to Canara bank through net banking on 08-12-09. The amount has not yet been transferred to the beneficiary account.
I have repeatedly enquired with the ICICI bank regarding this and they have confirmed that the amount is transferred to canara bank through NEFT transaction via payment id [protected](RBI Reference No).
As per our inquiry with the Beneficiary bank they have confirmed that the amount has not been credited to their account.
No bank is taking the responsibility in this regard and they are involved in passing the buck on each other.

So i kindly request you to investigate this matter on my behalf and provide us with the proper solution.

Sir,
Iam having an ICICI smart kid simple Policy (no [protected].
The thing is, i have been paying Rs 10 430 as yearing premium since Nov 2004.
Now i want to either convert the plan into unit linked plan . But when ever i ask the ICICI pru life people.They say it is impossible. Now, im left with no option but to refund the paid amount.
Now, the ICICI people say that i will be getting only 35% of paid amount that too deducting one year premium amount. i.e out of the RS 50,000 i have paid i will be getting 16,000 only. Iam a poor soldier with IAF . The money is a hard earned money . i would like to get back the amount at the earliest. i have no problem i they deduct minimal charges for any admin charges.
Thanking you

Dear Sir,Madam.
My name is Ankit Jain and i have HDFC Bank Saving Account ([protected]).As on 1 Jan 2010 i did A Two Transaction From ICICI Bank ATM ( Sec-2 Branch BJ Block Salt Lake Kolkata) of the amount of 10000 Rs and 4000 Rs but both time my Transaction Failed But after checking my Account i found that Money is Deducted from my Account of 14000 Rs.The Refrance Number of the same is This[protected],[protected]. Please Help me To get the reversel of my amount As soon As possible. I have already Regestered a complaint to HDFC Customer care the complaint Numer is KOL029687 and KOL029688 for both the Case. Please take necessary action against this...

Thanks and Regards
Ankit Jain
[protected]

Dear Sir,
I received the following SMS in my mobile no. [protected];-

"A transaction o[censored]SD 19.99/- on 01-JAN-10 on card xxxxx9003 is made at BLUEMOUNTAIN *ME. Available Cr limit is Rs8,257.[protected]"
I would like to inform you that I did not make any transaction on 1.01.2010. In fact I did not make any transaction in the above card during last one year. Hence please do not debit this charge to my above-mentioned credit card account.

As an abundant precaution I would request you to cancel my above card immediately, so that no such false charge can be lavied on me in future.

I would also request you to take appropriate measure against the culprit.

Requesting for your prompt action,

Yours truly,

Dr Devojo Prithwi Lal

change of address
bond holder No [protected]
Name of Bond Holder: Dr. C.P. Singh
Certificate No: 2833
No of bonds: 05
Distinctive No:[protected]
kindly change my address as per below:
Dr. C.P.Singh
Principal
KV. NO1. AFS. BHUJ-370001 GUJRAT

BANK DETAILS:
SBI MAIN BRANCH BHUJ
SB A/C NO [protected]

Dear Sir/Madam,

Here i would like to inform you that I have already settle down my credit card no:[protected] in the month of August/September-09 only as per the amount stated by your bank representative,but still i am getting the statement and collection people call for the payment by cash.Over and above these people have hit and try to take money from my saving a/c no:[protected] for the same in fact they has done also they has already debited some 16999/- amount form my a/c,without my information, because of that my saving A/c shows some negative balance and now i cant do any transaction from this a/c.Really this kind o[censored]nethical behavior first time i am seeing ever in my life from such a reputed company.Its really embarrassing for me and forcing me to take some strict action.I kindly request you to pls check it out for the same and do the need full and pls activate my saving a/c

Thanks with Regards
Uttam Kumar Avay
[protected]/ [protected]