[Resolved] ICICI Bank — Renew of Over draft without permission & debited processing charge | |||
I am Mr. Sunny Kala working with NDPL. I am having my Salary account with ICICI bank, whose account no is[protected]. One year back I booked railway tickets from my ICICI credit card then after a month I cleared that amount as well but after 6 months I got a call from your credit card department they were saying that my credit card amount is due I told them that I have already cleared that amount. Then today (10th Jul’10) when I checked my debit account it showed me a debit of Rs. 8000/- . I check my account details through internet baking but it was not showing any transaction. I called your CCE he told me that this transaction is made for non payment of my credit card bill. But I am not getting that why this particular transaction has been made as I have already cleared my credit card bill. A strong action should be taken for these silly things as it causes mental harassment. If ICICI bank will not do any thing on this I will definitely drag them to the court. This is not at all acceptable all time. Look into this ASAP and get back to me. Sunny Kala Mobile no: [protected] Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 4 Comments | |||
Comments
Processing fee — Debit of processing charges
We have a current account no[protected] with your Sanjay Place, Agra Branch.The account was debited by Rs. 11, 236 on 29.12.07 as processing fee.
Agai the account was debited by Rs. 11, 236 on 17.4.2008 as processing fee on 17.4.08.
We fail to understand why these amounts have been debited to our account.
We have contacted Agra Branch for the redressal but in vain.
Kindly reverse the above charges & credit the amount to our account with you.
Thanking you
Agra Belting Works
Dear Sunny,
We regret the inconvenience caused to you. We have made a note of your mobile number and will contact you and work to address your issue at the earliest.
Regards,
ICICI Bank Customer Service Team.
We regret the inconvenience caused to you. We have made a note of your mobile number and will contact you and work to address your issue at the earliest.
Regards,
ICICI Bank Customer Service Team.
Contact this email address to complaint against ICICI Bank Charges and other issue you will get Quick Reply.
kamath.[protected]@icicibank.com
kamath.[protected]@icicibank.com
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We have a current account with ICICI bank in the name of Poonawala Electro Weigh(A/c no.[protected] and we had activated Over-Draft under bank scheme for a period of 1 year in Dec' 2006 and processing charges were approx. Rs. 6000/-. Then in Dec' 2007 after the completion of one year this scheme was auto-renewed by ICICI bank and Rs. 11, 236/- as processing fee were debited from our account on 29th dec-07 without our permission. Therefore, we had requested them 5 times to discontinue the over draft scheme and credit the same amount which was debited in dec-2007.
We have talked about this many times with their staff in Mumbai and have mailed them many times but till to date nothing has been done.
We have told them that This is last time. Or else we will have to take legal actions.
Kindly help us to resolve this problem,
Poonawala Electro Weigh
Chhakkapir gali, next to dargah, Lal Gate
Surat 395003 Gujarat India
Mobile no: [protected]