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A
amitv143
from Kodungallur, Kerala
Jun 29, 2010
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Address: New Delhi, Delhi

MY NAME SUNIL KUMAR NAUTIYAL A/C NO.[protected] AT ICICI BRANCH NEHRU PLACE, NEW DELHI.
I HAVE WITHDRAW MY PROVIDENT FUND FROM FARIDABAD FOR RS.58267.00.CHEQUE NO-612112 DT-07.06.2010 FROM SBI. SBI SEND THIS CHEQUE FROM HIS FARIDABAD BRANCH TO ICICI BRANCH NEHRU PLACE NEW DELHI. VIDE INDIAN POST NO - 533 DT 07.06.2010 BUT MY CHEQUE IS NOT DEPOSITED TILL NOW.I AM NOT RECEIVING ANY INFORMATION FROM ICICI BANK AFTER MANY COMPLAINS. THE CUSTOMER CARE EXECUTIVE ARE HARASSING ME AND NOT GIVEN ANY SUITABLE ANSWER THAT WHERE IS MY CHEQUE. I HAVE URGENTLY NEEDED OF FUNDS FOR THE SCHOOL ADMISSION OF MY SON.

SO PLEASE HELP ME AS SOON AS POSSIBLE

SUNIL KUMAR NAUTIYAL
PH NO-[protected]
Dear Sunil,

We are sorry for the inconvenience caused to you. We have made a note of your cell number and will be getting in touch with you soon in order to address your concern.

Regards,
ICICI Bank Customer Service Team.
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    H
    hks
    Jun 29, 2010
    Resolved
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    Address: North West Delhi, Delhi

    Sir,



    On 25/06/10 at 2.00 P.M from the name of ICICI Bank I received two massages, in first massage said that Dear Harish Singh, In Continuation of our online banking verification exercise, our service personnel will call you to confirm your URN Mobile PIN. In second massage said that your Customer ID is “HARISHKS000” Your Account Number is[protected]. Your balance is INR 26,183.25. Your Reg. Mobile is [protected]. Then after I receive a call from Mobile No. [protected]. On 2.14 P.M. She told herself the Customer Care executive of ICICI Bank and told me that you have just received two massages from ICICI Bank. Just now you may also receive another massage from ICICI Bank; in this massage you have a URN No. I will call you after receiving this massage and you have to confirm this URN No. Then after at 2.25 P.M I receive another massage from ICICI Bank which contains URN No. At 2.29 P.M I receive a another call from same mobile no. [protected] & same ICICI Bank executive told me that you have just received a new massage on your mobile. Pls confirm the URN No. I confirm him the URN No. At. 2.38 P.M.I received another massage from ICICI Bank that you’re a/c No.[protected] is debited INR 26,100/- on 25.06.10 Info Bill*[protected] online se. Total Avb. Bal. is INR 83.25. I am shocked and just now I call to ICICI Customer care no. [protected] & tell him regarding this transaction. She provides me the Beneficiary name of Ravindra Kumar Dubey & Fraud Complain No.[protected] and also blocked my account card. When I request him to also Block the Beneficiary Ravindra Kumar Dubey A/c No.[protected] of ICICI Bank then she told me to contact to your respective Branch for Blocking this A/c. When I reached at out Vasant Vihar Branch & meet Mr. Nitin ([protected]) & his staff regarding the Fraud, in the mean time the beneficiary withdraw 25,000/- thru ATM. Mr.Nitin suggest me to Lodge the Police Complain and provide me the copy then after we will try to refund because it is a Fraud Case.

    In the above circumstances how could it possible that without Bank person of ICICI Bank Mumbai/customer care use ICICI Bank server, send a massage containing Customer ID, Account No. & Reg. Mobile No. The URN No. only helps for Add Payee A/c Confirmation. How can an outsider man without help of Bank person know the ID Password, Transaction Password & Card Detail? The Beneficiary Ravindra Kumar Dubey A/c No.[protected] address Pantaloon Retail (India) Ltd, Plot No. 82, Sector-32, Gurgaon-122001 Ph[protected] also know the person/madam who call from Mobile No. [protected] which is from Mumbai. The IP Address is also available on Bank Server regarding this Transaction, which help to trace the person who made the Transaction.



    Pls find the attached another Fraud case of Chandigarh ICICI Bank which is also executed by same pattern & same mobile No. [protected]



    Thus the case is clear that the Bank Person & some customer of ICICI Bank is involving in Fraud racket & harassed the other reputed customer & repo of the ICICI Bank. The Beneficiary is also a fraud customer of ICICI Bank who involve in this racket. So at last I requested to ICICI Bank to Pls help me & action Quickly on this type of Customer and recover the amount from him and reverse the transaction in my account and also police action on this type of Bank person & Customer for interrupted this type of Fraud case in Future. Hopefully quick action required.



    Thanks & Regards.
    Aug 13, 2020
    Complaint marked as Resolved 
    Respected Sir/Madam,

    I am Holding a salary account of ICICI bank at Khairathabad branch and my account number as [protected]. I have deposited Rs.60000/- (Sixty Thousand Rupees) in my account on 25th June 2010 for my mother ‘s Eye-Operation.
    I lost Rs. 75000/- from my account. Now I would like to tell you how I lost my amount without my interfere. I got an SMS from TD-ICICI bank with URN at 12:15pm on 28th June 2010 after a few seconds I got a call from unknown person, his mobile number is [protected]. He told that, “ I am from ICICI customer care and we are updating & integrating with new interface so, we need your URN number”. After receiving his call, I told my URN number to that person. After finishing the above conversation around at 1:08pm I received one more SMS that is, “Rs. 75000/- (Seventy Five Thousand Rupees) drown from my account”. My account money i.e, Rs. 75000/- have transferred to that unknown persons account by himself and his account numbers is[protected]. I found his account number details in my personal enquire so, kindly go throw his details given below.
    Bank address from where the that unknown person drawn the amount & his Transaction ID is
    28 Bill/[protected]/update/NSP

    BANK: ICICI
    A/C No:[protected]
    BANK ADDRESS: G-3/4, plot no-86,
    Dharam Jeevan CHS,
    Sector-6, KoperKhairane,
    Navi Mumbai.

    His (Theft) House Address :
    Sainath Laxman Kota,
    Ranjana Mathre Chawal,
    Koper Road, Near Santhoshimatha temple,
    Dondivli-Thane.



    Please verify the above given i information and kindly take an immediate action. I shell be very thankful for that.
    Sir,

    I received the credit of Rs.26, 100/- from ICICI Bank. on 25.09.10.

    Harish
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      seja83
      from Bengaluru, Karnataka
      Jun 29, 2010
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      Address: Chennai, Tamil Nadu

      Hi
      I am an ICICI credit card holder. I got a call from their representative and they inform me that 'we are connecting to verification call and you have to say "YES" else card will be getting cancelled. And I got a call in 5 mins and that is regarding ICICI Lombard'. After that call again same representative informed you will receive a message stated to pay amount but you no need to pay that. And also he provided cancellation no for the same. That call was from Hyderabad and in the same way i received a call from mumbai and followed the same trick for phone direct payment.

      I didnt pay any of the amount to ICICI yet but they keep on adding lot of fine and now the bill amount is very high. I want to make people understand the ICICI doing illegal practice to sell their products.

      Dont get trapped in ICICI Credit Card.
      Thank You
      Hi,

      We are sorry for the inconvenience caused to you. Kindly send us your contact details at [protected]@icicibank.com and we will get back to you at the earliest. Kindly refer "512278" in the subject line.

      Regards,
      ICICI Bank Customer Service Team.
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        S
        smile_kaaj
        from Ahmedabad, Gujarat
        Jun 28, 2010
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        Address: Mumbai City, Maharashtra

        This is the mail i sent to ICICI Bank..
        ______________________________________________________________________________

        Dear sir,

        Please refer to your statement dated 5/4/2010 showing dues from me as Rs. 87,800/-. In the context I have to state that in June 2008, my dues were Rs. 58,893:08., and the limit was Rs. 48,000/-.

        I was told that this amount will be adjusted in 30 EMI of Rs.2000/- each.

        Accordingly I paid Rs.2000/- on 15th july 2008 and again Rs.2000 on 02nd August 2008. Thereafter I have been regularly paying Rs. 2000/- every month, and last amount was paid on 03/03/2010.

        Despite above, Late fees charges , service tax and Overlimit feet and Interest charges, on all this have been levied upon me.

        When requested for settlement I was asked to pay Rs. 10,000/- if want go for Dispute or Rs.39,000/- in 6 monthly instalments, by Mr. Shetty, on phone and who had sent one Mr. Sachin, to collect the money,from me. Mr. Sachin had no covering letter from your Bank in this regards , during May this year. Later on 15th May , Mr. Rohit and Mr. Amit Jadhav from your cash collection department called on phone, to pay 20,400/- in 2 days, either on 17th May. As it was not possible I requested to allow me to pay the same on 2nd June instead. But they refused, saying bank has given only 2 days.
        There after one Madam Shefali, called and I sent my Dad, to meet her in your Office at J.B. Nagar Andheri East. As she was busy, she sent Mr.Krishnan Aiyer, Debit Card Area Manager.

        On 31st May. Instantly, Mr. Aiyer gave 2 proposal to my Dad,. Pay Rs.33,000/- in 3 monthly instalments or pay Rs.38,000/- in 6 monthly Installments. First instalment to be paid on 5th june 2010. Madam Sheffali called on 2nd June and
        Informed that approval letter for Rs. 38,000/- in six monthly instalment is in her hands and she will send some one to collect the payment on 4th June between 5p.m and 6p.m. which was agreed by me. And I made arrangements for payment. Surprisingly, Mr. Amit Jadhav calls on 3rd June saying Bank has decline the amount of settlement and now the new figure is Rs.43,000/- not understanding the trend of one moment one offer and other moment offer is rejected, my Dad came to your J.B. Nagar Branch on 8th June to see Madam Sheffali, who was not available, hence my dad called on phone immediately from your office, and Mr. Aiyer, gave the figure of Rs 43,000/- and assigned Mr. Sharad Purohit to discuss the matter with my Dad. Mr. Sharad Purohit again the figure given by Mr. Iyer, in ten minutes from Rs. 43,000 to Rs.46,000/- if want to pay one instalment or Rs. 48,000/- in six monthly instalments.
        Sir, I have already paid Rs.42,000/- without using the credit card, and expected to clear off the dues in few more months by paying Rs. 2000/- monthly installment. I have been in and out of Jobs, trying to earn and paying dues.

        Now, I keep getting several harassing calls from your collection agents who always try to threaten me. They also call my father on his number and are very abusive to him. Kindly avoid this because he has not taken the card...I have, hence it is no use calling my parents.
        They are very old and need to be respected.

        I have full responsibility of my family, and hence I will clear the total credit limit on my account o[censored]pto Rs. 48000/-.That is about it.

        Kindly assist.

        Thanking you,

        Sincerely yours,

        Kaajal R. Chandnani
        _____________________________________________________________________________

        And now they are saying that i need to pay 96000 rupees, which is impossible. Kindly assist.
        Aug 13, 2020
        Complaint marked as Resolved 
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          A
          amber74
          from Mumbai, Maharashtra
          Jun 28, 2010
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          Address: Gautam Buddha Nagar, Uttar Pradesh

          to my surprise on 20/6/10 i came to know after calling at customer care that my in my savings account a amount has been blocked through credit card banking.I am a regular payer of my installments even though i was not getting statement from bank ,neither any executive visited us to collect payments in last months & all of a sudden they have blocked a amount without sending any letter etc.
          Please help me out in settling my account once for all.Please send me your formality documents so that i can settle it down immediately without any delays At my email id arun.[protected]@amberelectrotech.com
          My cc no is[protected].
          Hoping for a quick response & settling my account once for all & unblocking my amount in my icici bank account.
          Thanx.
          Arun Naharia
          M- [protected]
          arun.[protected]@amberelectrotech.com
          Hi Arun.

          Your complaint has been noted down and so have your contact details. We will get back in touch with soon to resolve this problem.

          Regards,
          ICICI Bank Customer Service Team
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            P
            pyati_rajesh
            from Mumbai, Maharashtra
            Jun 28, 2010
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            Address: Raigad, Maharashtra

            I the undersigned here by lodging a complaint that on 23rd &24th June 2010 Rs.2 lac worth transactions were made through my Internet banking a/c of ICICI Bank without my knowledge.

            Rs 2 lac worth bills were paid through my ICICI Bank Net Banking A/c no.[protected] on 23rd and 24th of June 2010.

            I have already registered a complaint at ICICI Bank panvel branch where I have an account on 24th June 2010 at around 0930 am.

            I have already lodged a complaint at ICICI Bank customer care on 24th June 2010 aroung 1130 am.Kindly note the Complaint No.[protected].

            I here by requesting you to consider my complaint seriously and make arrangements for the refund of my money fraudently withdrawn from my A/c.

            My details are as follows,

            Name: Rajesh Vinayak Pyati
            Address for correspondence: E 51,First Floor,Yashomangal co-op. housing Society,Tilak Road,Near old city Post Office, Panvel, 410206.

            Contact: [protected]/ [protected]
            ICIC Bank A/c No.:[protected],Old Panvel Branch.
            Email: [protected]@yahoo.co.in
            Aug 13, 2020
            Complaint marked as Resolved 
            Dear Mr. Rajesh,

            We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

            Regards,
            ICICI Bank Customer Service Team
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              J
              JAYANT121
              from Mannarakkat, Kerala
              Jun 27, 2010
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              Address: Jaipur, Rajasthan

              Sir, I am holding ICICI CREDIT CARD. Due to my regular and timely payment paying capacity they have awareded their most prestigeous card Identity infinty card. Last month they have delivered my statement to some other person Named Madhu (which i came to know after their call that they delivered to some Madhu) and this name does not exisit in my family. Since i did not receive statement in time i did not pay in time. You will agree on behalf of SMS and Email you can get the information but no body can make the payment without getting the physical statement. When i got my current statement i found the heavy late fee on my statement which is not justified. Please help me in this regard.

              Best regards.

              JAYANT RAJVANSHI
              JAIPUR
              [protected]
              Dear Jayant.

              Sorry for the inconvenience caused to u.Your contact number has been noted and we will get back in touch with you soon to resolve the issue.

              Regards,
              ICICI Bank Customer Service Team.
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                A
                atul_sachdeva76
                from Mumbai, Maharashtra
                Jun 27, 2010
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                Address: Amritsar, Punjab

                i am a amfi approved mutual fund advisor having arn code ARN 60068 .i have been continuously harrased by icici amc situated in eminent mall,amritsar.they are not updating my self declaration for the financial year 2007-08,2008-09,2009-10.due to which my commision of 17322.79 is not being transferred to me .i am shocked to see the casual behavior of icici mutual fund people in amritsar that despite submitting my self declarations three times to them they are always ready to give one excuse or another i doubt whether they are running a corporate office or a private office if this kind of behavior they are going to pursue i wont think they are going to even retain their existing buisness
                Aug 13, 2020
                Complaint marked as Resolved 
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                  nigelj
                  from Mumbai, Maharashtra
                  Jun 26, 2010
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                  Address: Mumbai City, Maharashtra

                  Hi



                  Whomsoever it may concern



                  i have never applied for any credit card. i would like to see the documents i have submitted like the address proof and the residential proof where the verification was done. i tried communicating to each agent who called me if you want to get in touch with me please call me on [protected]. please call me with all details. the last person i spoke with aused me and my wife like anything honestly he was giving threatning messages. i really dont know who would resolve this. if i dont get a reply in next 5 working days i will give this complaint to cops and will inform the press of fraudlents happening in ICICI and also in consumer complaints
                  Hi,

                  Sorry for the inconvenience caused to you. we have made a note of your mobile number and will get back to you at the earliest to resolve your issue.

                  Regards,
                  ICICI Bank Customer Service Team.
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                    D
                    debjani75m
                    from Chennai, Tamil Nadu
                    Jun 25, 2010
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                    Address: Rangareddy, Andhra Pradesh

                    Hi,

                    I am Debjani Mukherjee, from Hyderabad.
                    My ICICI Bank Credit Card number is [protected]
                    My Hyderabad address as registered in ICICI Bank is: NO 8-1-363/127 F NO 203 KUMARSWAMY HOUSE ADITYA NAGAR COLONY
                    TOLICHOWKI BEHIND FANTOOSH ANDHRA PRADESH 500008

                    According to CIBIL Report (Control Number[protected] , Rs 61,670.00 is overdue against my name on an ICICI bank Credit Card ([protected]). Never in my life I had any such credit card with that number.
                    Moreover, it is mentioned that the card ([protected]) is issued on[protected]; although I am using my first and only ICICI Credit Card only since Nov, 2007 , i.e after I joined Infosys, Hyderabad.

                    I went to ICICI towers,Monikonda, Hyderabad. There, helpdesk people opened the account details of the card holder ([protected]). To my surprise the name of the card holder is Mr. Prabir Mukherjee. Also we got to know his address which is 110.CHAMUNDA TALA DANKUNI HOOGHLY WEST BENGAL 711224 and phone number as [protected].

                    Although I was able to see all the details in my eye from their computer monitor, helpdesk people denied giving me any written document regarding this fraud.
                    They insisted us to check with ICICI Customer Care. Once I called customer care, the person told that Mr. Prabir Mukherjee requested to issue an Add-on card on my Credit Card!! And worthless ICICI people did that without my knowledge and confirmation. As if all the Mukherjees are my relatives. Also they associated my PAN number with Mr Prabir Mukherjee!!!

                    They also did not agree to give me any written clarification regarding this, rather they want to investigate the thing from their own side. God only knows when they will come back, if at all. It is utter shame on ICICI Bank and the way they function.

                    And because of such bad pseudo credit history LIC housing finance is not issuing me housing loan. Can you imagine the level of stress and trauma I am going through for the mischievous act of ICICI Bank?

                    Debjani Mukherjee
                    Mobile:[protected]
                    Aug 13, 2020
                    Complaint marked as Resolved 
                    write to banking ombudsmen google for the mail address of banking ombudsmen - the address of addon cannot be different and all the spendings are reflected in primary cards statement as the addon card does not have its separate credit limit rather it uses the credit limit of the primary card

                    So in a nutshell the icicibanks customer care made you a fool ;) may be you are doing the same if you are working in Cust care kind of industry.

                    Anyways - talk to the managers on customer care and don't forget to write a strong worded letter to icicibank customer care giving the control number of cibil report
                    Dear Debjani,

                    We are sorry for the inconvenience caused to you. We have made a note of your contact details and will be getting in touch with you soon in order to address your concern.

                    Regards,
                    ICICI Bank Customer Service Team.
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                      H
                      himvsat
                      Jun 25, 2010
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                      Date :25th June 25, 2010

                      Dear Sir / Mam,
                      I am Harshad Indravadan Modi have accounts with ICICI Bank account Number[protected]ATM/Debit card number: [protected]) and[protected]ATM/Debit card number [protected]) had lost both cards along with ICICIBank Credit Card, as my pouch (consisting of said cards along with some important documents) was stolen at Paris Nord Railway station on 23rd June, 2010 between 12.50 Hrs to 14.00Hrs CET. My available balance in account number[protected] was Rs.32080.15 & in account number[protected] was Rs.33325.49. I have made complaint about stolen cards to Paris Police station dt.23rd June, 2010 at 14.00 Hrs CET and then after called ICICI Customer care (Ahmadabad) to block above cards along with my ICICI Credit Card permanently.
                      Even after permanently blocking of all above three cards, I found that there is a transaction of RS.22379.39 through ATM/Debit card [protected] on 23rd June, 2010. So once again booked complaint with ICICI customer care, Ahmadabad Complaint ID is[protected] dated 24th June, 2010 for the transaction taken place after the theft. [Also I have double check with ICICI customer care on 24th June, 2010 for Blocked cards & ICICI customer care has confirmed that all three cards (01 Cr.card + 02 ATM/Debit cards) have blocked permanently.] With the direction of customer care, I am sending the required document to DEBIT RECON TEAM, A WING 6th FLOOR, AUTOMN ESTATE, CHANDIVALI FARM, ANDHERI, MUMBAI-400072 by register post on 25th June, 2010 from Belgium.
                      Please find copy of Police complaint (at Paris Nord Railway station) as a reference document along with bank transaction details and do needful to get back my INR 22379.39 earliest. [No card numbers were mentioned in Police complaint as I need to check my data base and was not available at that time.]

                      Regards,


                      Modi Harshad Indravadan
                      +[protected] // +[protected]wife mobile number in India)
                      [protected]@yahoo.com
                      Aug 13, 2020
                      Complaint marked as Resolved 
                      Dear Harshad,

                      We have made a note of your contact details and will be getting in touch with you soon in order to address your concern.

                      Regards,
                      ICICI Bank Customer Service Team.

                      icici bank credit card details — lost cards

                      dear
                      to whomsoever thismay concern i am unable to get my credit card after my accident and i am trying to contact u any how to close my credit card. so please direct me or help me regarding this.

                      deepak
                      Hi,

                      Please send us your contact details at [protected]@icicibank.com and we shall get in touch with you soon to resolve the matter. Kindly refer "1881141" in the subject line.

                      Regards,
                      ICICI Bank Customer Service Team.
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                        M
                        monicabhatia
                        from New Delhi, Delhi
                        Jun 25, 2010
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                        Resolved

                        Address: Gurgaon, Haryana

                        Sir,
                        I `m holding a saving a/c with icici bank for last 13yrs. and now requested for a debit card 2 .6 months back and instead again received a normal atm card,upon requesting again finally received debit card after 10days and i`m still awaiting my pin no.from the bank for last 15 days due to which i`m unable to operate my a/c with convenience for all this period. I have tried to call customer services but it is impossible that one can speak to the executive in this bank. Is there any way that without going to the bank i can find a solution.
                        Monica bhatia
                        [protected]@gmail.com
                        [protected]@yahoo.com
                        Aug 13, 2020
                        Complaint marked as Resolved 
                        Hi Monica,

                        We regret this inconvenience. Your email id has been noted and we will contact you soon to resolve the matter.

                        Regards,
                        ICICI Bank Customer Service Team.

                        ICICI Bank — PIN not received

                        Hello,

                        I have issued a new Debit/ATM card for my account no.[protected]. This charged around Rs. 240 ( so unreasonable amount) for it on my account and Bank officer tells this is service charge. The card was not delivered to my home however new pin came to home . I collected card from Kondhwa branch after three consecutive visits. When i tried to use card, the card was blocked. When i went to bank next day, they requested to apply for deblocking of card. What is this ? If i issue a new card, it should come in deblocked state ? Anyways, so that wasted one more day. After that the New pin for new card was not working. I informed customer care. "They told there is some problem in CVC no. of card. Please reissue pin, it will work." I requested for new Pin in December, till date the pin is not delivered. When i enquired in Magarpatta branch. They say "The Pin is despatched on 2nd Jan. It will come the next day." Till today I am waiting.
                        I am just frustated with all this.
                        During all this new card matter, I am unable to use netbanking and ATM from almost a month now.
                        ICICI charges so much for such small things with pathetic service.
                        Even an account statement incurs around Rs. 150 or 200 ( i don't remember exactly).
                        Is there anybody from ICICI who can take responsibility and look into this matter ?

                        regards,
                        Ehteshaam
                        Hi,

                        We are sorry to hear about your experience. We have made a note of your account number. We'll contact you and work to address your issue at the earliest.

                        Regards,
                        ICICI Bank Customer Service Team
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                          G
                          gogoimk
                          from Guwahati, Assam
                          Jun 25, 2010
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                          Resolved

                          Address: Kamrup Metropolitan, Assam

                          Dear Sir,
                          I had icici Tax Saving Bond-022005-tsb-one. Bondholder No.[protected] and Certificate No 28630. It Matured on[protected].But maturity sum not received yet.I was informed by thier ivrs operator, phone no.28307777 that they have sent twice through registered post. But since I donot exist hence it has gone back. Hence I was advice to reinvest the amount somewhere which I can do without problem.What can I do- I am from Guwahati and he is sitting in Mumbai.
                          I request to convey my feeling to the icici boss and request him to give my maturity sum. Yhanking you.
                          M K Gogoi

                          My Address:
                          DGM(EB&BP)
                          O/o The CGMT, BSNL
                          4th Floor,Assam Telecom Circle
                          Panbazar, Guwahati-1

                          Residential Address:
                          M K Gogoi ITS
                          2C-Block A, Brindaban Apartment
                          Ganesh Mandir Path
                          New Guwahati
                          Guwahati-781020
                          Assam
                          Aug 13, 2020
                          Complaint marked as Resolved 

                          ICICI bond — bank details errors in redemption cheque

                          with referance to my icici bond 2005 got matured on[protected] I would like to inform you that bank details printed on the same instrument is printed as STATE BANK OF INDIA instead of STATE BANK OF HYDERABAD as a result the cheque got bounced and the ammount could not be credited in my account .I have already sent the same to you for correction along with the refusal letter of icici bank .Kindly arange to rectify the same and send it to my address so that can get the payment with out any delay.My bank details are given below.
                          STATE BANK OF HYDERABAD
                          NTPC DEEPANJALINAGAR
                          ACCOUNT NO-[protected]
                          Dear Debasish,

                          We regret he inconvenience faced by you.

                          Please email us with your contact details at [protected]@icicibank.com (Subject line: UID 309907). We'll contact you and work to address your issue at the earliest.

                          Regards,
                          ICICI Customer Service Team.
                          To,
                          The Branch Manager
                          ICICI Bank
                          Unit ICICI Bank bonds, Feb.2005
                          Maratha Mandir Annexe
                          Dr. A.R.Nair Road, Mumbai central,
                          Mumbai-400008
                          Fax:[protected]
                          Sub:- Non receipt of maturity
                          Ref:- ICICI Bank bonds, Feb.2005, Bond Holder No.[protected]
                          Dear sir,
                          The above stated bond has matured on 8/04/2010, but I have not received cheque of its maturity amount till date.
                          Particular of bond is as under:-
                          Tax Saving Bond -022005-TSB-Two
                          Bond Holder No. [protected]
                          Certificate No. 31313
                          Name Of Bond Holder Priti Ranjan Choudhary
                          No.Of Bond One
                          Distinctive Nos. [protected]
                          Option II
                          In view of above, it is requested to kindly look into the matter and release the payment immediately.
                          Thanking you.
                          Yours sincerely
                          (P R Choudhary)
                          -12, Armapur Estate
                          Kanpur-208009
                          Mobile No.-[protected]
                          Enclose:- photocopy of bond

                          ICICI bond — non redemption of bond

                          i am enclosing all details required for this matter
                          Hi,

                          We are the customer service team at ICICI Bank. We'll contact you and work to address your issue at the earliest.

                          Regards,
                          ICICI Customer Service Team.

                          icici bond — NON RECEIPT OF MATURED AMOUNT

                          MY BOND NO[protected], GAUTAM BANERJEE, HAS MATURED ON 30/4/10. THE CHEQUE WAS SENT TO MY OLD RESIDENTIAL ADDRESS. I HAVE SENT COURIER VIDE CNN -K40699399, WHICH WAS RECEIVED ON 12/05/10 AT 3i INFOTECH BUILDING. THEREAFTER, I DISCUSSED 5 TIMES TO ACT, 2 TIMES EMAILED AND 1 TIME FAX . PLEASE TAKE ACTION TO SEND MY MONEY IMMEDIATELY TO MY NEW ADDRESS. PLEASE CONTACT ME ON -[protected] /[protected].
                          THANKS.
                          email- [protected]@rediffmail.com
                          Dear Gautam,

                          We are sorry to hear about your problem. We have made a note of your contact details and will be getting in touch with you soon in order to address the issue.

                          Regards,
                          ICICI Bank Customer Service Team.
                          Dear Mr.Gogoi,

                          We have made a note of your complaint and will get in touch with you soon to resolve the matter at hand.

                          Regards,
                          ICICI Bank Customer Service Team.

                          icici bond — Non receipt of bond interest

                          Dear Sir,
                          I had six no icici 'Tax Saving Bond-022005-tsb-one' of Rs 5000/ each. Total cost is Rs 30,000/. Redemption value on maturity for each bond is Rs6,700. Bondholder No.[protected] and Certificate No 28630. It Matured on[protected].But maturity sum not sent to me for a long period. I was informed by their ivrs operator, phone no.28307777 that they have sent twice through postal registered post. But it has gone back because of my insignificant address. However after a lot of persuasion I have received a cheque through Blue Dart. An amount of Rs 31,687/. instead of Rs40,200/.Where does my rest money has gone. Has it gone to their profit or waiting for my further persuasion so that letter get lost on transmission and blame should go to Postal.
                          I request to convey my feeling to the icici invisible boss and request him to give my maturity sum with due interest. Thanking you.
                          M K Gogoi

                          My Address:
                          DGM(EB&BP)
                          O/o The CGMT, BSNL
                          4th Floor,Assam Telecom Circle
                          Panbazar, Guwahati-1

                          Residential Address:
                          M K Gogoi ITS
                          2C-Block A, Brindaban Apartment
                          Ganesh Mandir Path
                          New Guwahati
                          Guwahati-781020
                          Assam
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                            M
                            Murali Mohan K
                            from Mumbai, Maharashtra
                            Jun 25, 2010
                            Resolved
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                            Resolved

                            Address: Hyderabad, Andhra Pradesh

                            I have ICICI credit card and using it from 2 years, recently in March 2010, there is some discripence in statments and the same was informed to ICICI executives and Managers through Emails and Calls by them to me. After several intimations also there is no solution from them.

                            Even i have shown where exactly the issue is, after recognising the mistake done by them and provided statement through my gmail to their customercare mail id, their service manager Ms. Srikanthika started negative conversation stating that they did not receive any statments.

                            Daily i used to get a call in the morning aroung 9'O clock where tht time is my travel time to Office, this is a regular time for me to get a call from them, even after intimating regularly for each and every executive about the issue, they will connect the same to Service manager and again i have to explain the same to them inspite their will be no solution for the problem.

                            I have written them requesting to revise the statement and i can pay the amount, but they will never listen to my words and will continue with their policies where in iam effecting with uncessary charges in the statement.Recently then have sent their Recovery officer to my office and tourchered me, after all intimations also they are not providing any solution to me and tourchering like any thing with calls.

                            Iam attaching the statements which i have forwarded to them and in the same statment there is a mistake where statement is showing available credit limit of Rs xxx and i can able to swipe the same, but in the same statement they have charged over limit charges to me which is unfair.

                            Not only this issue of credit card i have faced so many issues with my salary account where in they will deduct amount with out my information,

                            Totally iam vexed with thier service from the day one and there wont be any solution by them to customer queries.

                            Finally ima approching Cosumer forum for solution.
                            Aug 13, 2020
                            Complaint marked as Resolved 
                            Hi Mohan,

                            We are sorry to hear about your problem. Please write to us with your contact details at [protected]@icicibank.com so that we can get in touch with you in order to address your concern. Please refer "502805" in the subject line.

                            Regards,
                            ICICI Bank Customer Service Team.
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                              R
                              rexyraj
                              from Mumbai, Maharashtra
                              Jun 24, 2010
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                              Address: Mumbai City, Maharashtra

                              I am having a saving A/C in ICICI.My A/C # is[protected]. My name is Rajesh Xavier.Yesterday I gave an intimation in the bank as I had to withdraw 1.5 lacs ICICI Bank Vikhroli West. The madam on the cashiers counter Mrs.Lata said its fine but today when I went over there I had to wait for an hour but no staff over there was interested to attend me.What ID proof she wanted I had taken but when Madam Lata directly said this was not the papers which I had said the branch manager Mr.Shankar also came in between and asked for all the ID cards which I was having.That time I felt as if I am beggar over there or asking loan from them.For withdrawing my money I was seen as a robber or some thing else .The branch manager there and all the other staff working saw me as cheater.Because of this type of staff the banks reputation is getting worst.Pls tell the staff that we are having our A/C in ICICI thats why they are getting salary so follow the rules when dealing with them.I know this is only a formality cos u people are not going to take any action so I am taking an action of closing the A/C in ICICI and going for a good Bank.
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                                D
                                danandan
                                from Chennai, Tamil Nadu
                                Jun 23, 2010
                                Resolved
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                                Address: Tiruvannamalai, Tamil Nadu

                                ICICI/DA/01
                                June 23, 2010

                                To
                                3i INFOTECH LIMITED
                                ICICI Bank Bonds – December 2003
                                Maratha Mandir Annexe
                                Dr. A.R. Nair Road
                                Mumbai Central,
                                Mumbai – 400 008

                                Dear Sir,

                                Sub: ICICI Bank Bonds January 2005 issue – Tax saving bonds – matured-payment request regarding
                                Ref: 1) Bond reference No. G23000327; Bond holder No. 06219170; REG No.[protected] dated 08.04.2005.
                                2) Bond reference No. G23000329; Bond holder No. 06219172; REG No.[protected] dated 08.04.2005.

                                I am employ of L&T ECC Division Chennai and purchased the above referred Tax saving bond while working at Muzaffarpur; Bihar.
                                The above referred Tax saving bonds redemption date is 11.03.2010. (Copy enclosed) Till date I have not received any communication about the payment of these bonds.
                                Request you to make the payment immediately to my HDFC Bank account number as mentioned in the bond or to my ICICI Bank account No.[protected]; ECS MICR No. :[protected] & IFSC Code ICICI0006196; Thiruvannamalai Branch.

                                Request you to communicate in this connection to the permanent address as mentioned in the Bond or to my E mail ID [protected]@lntecc.com. CELL No. [protected]

                                Expecting the reply from your good office early.

                                Thanking You
                                Regards

                                D.ANANDAN.
                                Aug 13, 2020
                                Complaint marked as Resolved 
                                Hi.

                                We have made a note of your cell number and will get in touch with you soon in order to resolve the problem.

                                Regards,
                                ICICI Bank Customer Service Team
                                Self received phonecall as well E Mail and they made arrangement to send the documents to my permanent address. i have to thank in this connection to on and all.

                                Regards
                                D ANANDAN
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                                  T
                                  tejasolanki
                                  Jun 23, 2010
                                  Resolved
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                                  Resolved

                                  Address: Vadodara, Gujarat

                                  dear sir.

                                  i have still not received my cheque which is confirmed to be posted at my new address by the ICICI investor services

                                  I am attaching the mail i received from the investor servicespl. can u help me out where the cheque is and is it possible that they can directly deposit in my SB A/C written in the bond

                                  regards

                                  tejas solanki

                                  [protected][protected][protected][protected]
                                  the mail recd. from ICICI :-----

                                  RE: 'ICICIINF=[protected]'‏
                                  From: Investor ([protected]@icicibank.com)
                                  Sent: 16 June 2010 10:46AM
                                  To: [protected]@hotmail.com ([protected]@hotmail.com)

                                  Dear Sir/Madam,

                                  Bondholder Number - 6251677
                                  Name of the Investor - TEJAS A SOLANKI

                                  ADDRESS :
                                  D-101 VRUNDAVAN TOWNSHIP,
                                  MAKRAND DESAI ROAD,
                                  GOTRI,
                                  BARODA - 390007

                                  Please note we have re-despatched the redemption warrant No. 150230 cheque No. 151524 dated 11/03/2010 for Rs 31,780/- to your above mentioned address on 02/06/2010 by Blue Dart courier consignment No. [protected].

                                  For any inquiries regarding ICICI Bank shares/ bonds you may please write to us at [protected]@icicibank.com


                                  Regards,
                                  IRC Team
                                  Investor Services - Bonds
                                  3i Infotech Limited
                                  International Infotech Park
                                  Tower No. 5, 3rd floor
                                  Railway Station Complex
                                  Vashi
                                  Aug 13, 2020
                                  Complaint marked as Resolved 
                                  Hi Tejas,

                                  We have made a note of your email id and will contact you soon to take the necessary action to resolve the problem at hand.

                                  Regards,
                                  ICICI Bank Customer Service Team.
                                  Dear Sir/Madam
                                  I had purchased two ICICI Tax Saving bonds bearing Bond holder No[protected] and distintive Nos[protected] of Rs.5000/- each which have already matured on 11.3.2010. I had long back written to Corporate office about my change of address.I have not received any communication nor cheque from you toward redemtion amount of the above bonds. Kindly arrange to send the maturity value cheque in my State Bank saving bank account No.[protected] and any other correspondence in my following address. Since the amount has not been remitted to me and is lying with you, I may be given interest for the same.

                                  Amal Dutta Gupta
                                  Qr.No.B-10, South Moti Bagh
                                  Nanak Pura, New Delhi 110021
                                  email : [protected]@yahoo.co.in
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                                    S
                                    sacsingh
                                    from Chennai, Tamil Nadu
                                    Jun 23, 2010
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                                    Address: Karnataka

                                    Hi,

                                    I am settling my credit card with ICICI legal department. They gave me a settlement plan which I agreed to. This was followed by my first payment. I had asked them that before making the payment I would need a confirmation document which they agreed they will send it to me. But before sending the doc they asked me to make an initial payment. The reason given to me was that it was a weekend and the bank will not be able to issue the letter but the days will be counted (very strange reasoning) to which I agreed and made the first payment and sent an email asking the legal persons to dispatch the document immediately else I will not make the remaining payment.

                                    Obviously I did not receive any document. After the due date of the second instalment, the representatives are telling me to pay without the approval. Actually the bank never approved it and still I was asked to pay.

                                    This is severely illegal step being followed by the legal department. I want to escalate this issue or else I would appeal in the court of law.

                                    Regards,
                                    Sachin
                                    Hi.

                                    We have made a note of your complaint and would like to resolve this issue at the earliest. Kindly email us your contact details at [protected]@icicibank.com and we will get back to you at the earliest. Please refer "499820" in the subject line.

                                    Regards,
                                    ICICI Bank Customer Service Team.
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                                      A
                                      ashut10
                                      from Mumbai, Maharashtra
                                      Jun 23, 2010
                                      Resolved
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                                      Resolved

                                      Address: Mumbai Suburban, Maharashtra

                                      Respected Sir,
                                      Very good morning to you,
                                      I am Mr.Ashutosh Desai (+91 [protected])and I am holder of ICICI Bank Credit Card No. [protected] (which is now transfer in to card no.[protected] without my permission or any communication) from Oct.2007

                                      Dear Sir, I really very regret to say that my card statement has showing so much disputed tractions (including ATM Tractions)and I have file written complaint to bank every time but they have solve my single query and all the time when I make a call to Delhi, Chennai or Mumbai they use to tell me you reversal will be done in your next statement please make a payment or please do not stop making payments and I have made payment all the time on that commitment but the problems not getting solved and new fake traction flashed in my statement, finally from 2 July 2009 I have stop to make any payment to ICICI Bank and now they are pressurize me to make payment with words that all tractions are made from your side and there is no issue I have to make payment of the complete amount otherwise they will contact to HR of my company and will spoil my reputation, and they are trying to abuse me by other ways also.
                                      Detail: My card limit was 1,25,000 /- and I made Payment of 1,19,000 /- and still 1,28,133 /- pending dues according to bank.
                                      Detail of Disputed Tractions
                                      Date Amt.
                                      11-Dec-07 ATM Withdraw 25000
                                      11-Dec-07 Cash withdraw Fee 625
                                      15-Jan-08 Dodsal co op. 2604 260.40 Actual
                                      2-Feb-08 Sapphire 2850
                                      23-Feb-08 Opp.Golden Tobeco 1200
                                      24-Feb-08 Cash ATM Fee 300
                                      2-Mar-08 Enrich Hair 1480
                                      2-Mar-08 Enrich Hair 843
                                      5-Mar-08 ATM Withdraw 2000
                                      6-Mar-08 ATM Withdraw fee 300
                                      10-Mar-08 over limit 500
                                      10-Mar-08 late fee 600
                                      6-May-08 over limit 600
                                      8-May-08 late fee 500
                                      31-May-08 over limit 600
                                      8-Jun-08 late fee 500
                                      27-Jun-08 over limit 600
                                      8-Jul-08 late fee 500
                                      20-Jul-08 over limit 500
                                      27-Jul-08 late fee 600
                                      27-Sep-08 late fee 600
                                      11-Oct-08 Chq.Return 250
                                      27-Oct-08 late fee 600
                                      5-Nov-08 Chq.Return 250
                                      5-Nov-08 ATM Withdraw 7000
                                      6-Nov-08 ATM Withdraw fee 337.08
                                      27-Nov-08 late fee 600
                                      27-Dec-08 late fee 600
                                      27-Jan-09 late fee 600
                                      27-Mar-09 late fee 600
                                      54139.08
                                      Letters to bank on 21/01/2007, 03/02/2007,8/03/2007 ,18/03/2007,26/04/2007 & 20/12/2008
                                      Dear Sir,
                                      Kindly look in to the matter and hope for positive reply from your side, the amt.54139.08 is just disputed amt. I have not take wrong interest charges which charge me in this amt. the interest charging is continue till today without any solution.
                                      Now,Yesterday they have use very bad language and try to give me badly mental prasure and abuse me like anything.

                                      Ashutosh Desai
                                      +91 [protected]
                                      Aug 13, 2020
                                      Complaint marked as Resolved 
                                      Dear Ashutosh,

                                      We are sorry for the inconvenience caused to you. We have made a note of your contact details and will be getting in touch with you soon in order to address your concern.

                                      Regards,
                                      ICICI Bank Customer Service Team.
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                                        N
                                        nainars
                                        from Delhi, Delhi
                                        Jun 22, 2010
                                        Resolved
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                                        Resolved

                                        Address: Bangalore, Karnataka

                                        This is Nainar from Chennai,

                                        I had received call from ICICI BANK, Bommanahalli Branch (Mr. Venugopal), due to over due of credit card payment. They said that your card is in temporarily block and told me to pay some amount. (I had received mail also for overdue payment).

                                        I had paid 90% of the overdue amount on the due date. Even though they have blocked my credit card permanently as well as they have put temporary block in my savings account.

                                        Now i am not able to do any transaction in my savings account.

                                        I had informed Mr. Venugopal for the same. He promised that he will send message to release the blockage in credit card as well as debit card.
                                        Even now, it is in blocked state. Now I lost his contact number, and i try to contact bommanahalli branch and try to get the number through ICICI customer care there is no proper response. They said that they cannot provide the contact number and you have to visit branch in person. Since i am in chennai, i will not able to visit directly.

                                        I request you to solve this issue soon.

                                        Thanks & Regards
                                        Nainar.
                                        [protected]
                                        Aug 13, 2020
                                        Complaint marked as Resolved 
                                        Dear Nainar,

                                        We are sorry for the inconvenience caused to you. We have made a note of your contact details and will be getting in touch with you soon in order to address your concern.

                                        Regards,
                                        ICICI Bank Customer Service Team.
                                        Can Some one help me with Bommnahalli Branch number, I had two personal loans in my name which was settled in the month of March, now after 4 months I am getting threating calls to my office saying they will take legal action against me and spoiling my name in the office, please some body help, I have lost my sleep, the person who called says he is Shankar narayan and dint even bother to give his contact number for me to contact him, Please some body contact me, all my recent contact details are updated in the ICICI bank, why the hell are they not calling me on my mobile, some body please help me. Shilpa Rajesh
                                        I am Avdhut Tupe, blocked my card due to incorrect pin, please realease it
                                        card no:[protected]
                                        Hi Everybody,

                                        I am Gangadhar ICICI customer care is very poor in service they even threaten the people who are been settled the dues i think wether the higher authorities knows about this or not calling up the people and who have not made a payment is right they keep on calling even after giving them the settlement details has of now i have put a mail to below mentioned Email id's hope i get correct response if not than it's worst.



                                        [protected]@icicibank.com

                                        [protected]@icicibank.com

                                        [protected]@icicibank.com

                                        customer.[protected]@icicibank.com

                                        Regards,
                                        Gangadhar
                                        [protected]
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