ICICI Bank Complaints & Reviews

Sir,
I `m holding a saving a/c with icici bank for last 13yrs. and now requested for a debit card 2 .6 months back and instead again received a normal atm card,upon requesting again finally received debit card after 10days and i`m still awaiting my pin no.from the bank for last 15 days due to which i`m unable to operate my a/c with convenience for all this period. I have tried to call customer services but it is impossible that one can speak to the executive in this bank. Is there any way that without going to the bank i can find a solution.
Monica bhatia
[protected]@gmail.com
[protected]@yahoo.com

Dear Sir,
I had icici Tax Saving Bond-022005-tsb-one. Bondholder No.[protected] and Certificate No 28630. It Matured on[protected].But maturity sum not received yet.I was informed by thier ivrs operator, phone no.28307777 that they have sent twice through registered post. But since I donot exist hence it has gone back. Hence I was advice to reinvest the amount somewhere which I can do without problem.What can I do- I am from Guwahati and he is sitting in Mumbai.
I request to convey my feeling to the icici boss and request him to give my maturity sum. Yhanking you.
M K Gogoi

My Address:
DGM(EB&BP)
O/o The CGMT, BSNL
4th Floor,Assam Telecom Circle
Panbazar, Guwahati-1

Residential Address:
M K Gogoi ITS
2C-Block A, Brindaban Apartment
Ganesh Mandir Path
New Guwahati
Guwahati-781020
Assam

I have ICICI credit card and using it from 2 years, recently in March 2010, there is some discripence in statments and the same was informed to ICICI executives and Managers through Emails and Calls by them to me. After several intimations also there is no solution from them.

Even i have shown where exactly the issue is, after recognising the mistake done by them and provided statement through my gmail to their customercare mail id, their service manager Ms. Srikanthika started negative conversation stating that they did not receive any statments.

Daily i used to get a call in the morning aroung 9'O clock where tht time is my travel time to Office, this is a regular time for me to get a call from them, even after intimating regularly for each and every executive about the issue, they will connect the same to Service manager and again i have to explain the same to them inspite their will be no solution for the problem.

I have written them requesting to revise the statement and i can pay the amount, but they will never listen to my words and will continue with their policies where in iam effecting with uncessary charges in the statement.Recently then have sent their Recovery officer to my office and tourchered me, after all intimations also they are not providing any solution to me and tourchering like any thing with calls.

Iam attaching the statements which i have forwarded to them and in the same statment there is a mistake where statement is showing available credit limit of Rs xxx and i can able to swipe the same, but in the same statement they have charged over limit charges to me which is unfair.

Not only this issue of credit card i have faced so many issues with my salary account where in they will deduct amount with out my information,

Totally iam vexed with thier service from the day one and there wont be any solution by them to customer queries.

Finally ima approching Cosumer forum for solution.

I am having a saving A/C in ICICI.My A/C # is[protected]. My name is Rajesh Xavier.Yesterday I gave an intimation in the bank as I had to withdraw 1.5 lacs ICICI Bank Vikhroli West. The madam on the cashiers counter Mrs.Lata said its fine but today when I went over there I had to wait for an hour but no staff over there was interested to attend me.What ID proof she wanted I had taken but when Madam Lata directly said this was not the papers which I had said the branch manager Mr.Shankar also came in between and asked for all the ID cards which I was having.That time I felt as if I am beggar over there or asking loan from them.For withdrawing my money I was seen as a robber or some thing else .The branch manager there and all the other staff working saw me as cheater.Because of this type of staff the banks reputation is getting worst.Pls tell the staff that we are having our A/C in ICICI thats why they are getting salary so follow the rules when dealing with them.I know this is only a formality cos u people are not going to take any action so I am taking an action of closing the A/C in ICICI and going for a good Bank.

ICICI/DA/01
June 23, 2010

To
3i INFOTECH LIMITED
ICICI Bank Bonds – December 2003
Maratha Mandir Annexe
Dr. A.R. Nair Road
Mumbai Central,
Mumbai – 400 008

Dear Sir,

Sub: ICICI Bank Bonds January 2005 issue – Tax saving bonds – matured-payment request regarding
Ref: 1) Bond reference No. G23000327; Bond holder No. 06219170; REG No.[protected] dated 08.04.2005.
2) Bond reference No. G23000329; Bond holder No. 06219172; REG No.[protected] dated 08.04.2005.

I am employ of L&T ECC Division Chennai and purchased the above referred Tax saving bond while working at Muzaffarpur; Bihar.
The above referred Tax saving bonds redemption date is 11.03.2010. (Copy enclosed) Till date I have not received any communication about the payment of these bonds.
Request you to make the payment immediately to my HDFC Bank account number as mentioned in the bond or to my ICICI Bank account No.[protected]; ECS MICR No. :[protected] & IFSC Code ICICI0006196; Thiruvannamalai Branch.

Request you to communicate in this connection to the permanent address as mentioned in the Bond or to my E mail ID [protected]@lntecc.com. CELL No. [protected]

Expecting the reply from your good office early.

Thanking You
Regards

D.ANANDAN.

dear sir.

i have still not received my cheque which is confirmed to be posted at my new address by the ICICI investor services

I am attaching the mail i received from the investor servicespl. can u help me out where the cheque is and is it possible that they can directly deposit in my SB A/C written in the bond

regards

tejas solanki

[protected][protected][protected][protected]
the mail recd. from ICICI :-----

RE: 'ICICIINF=[protected]'‏
From: Investor ([protected]@icicibank.com)
Sent: 16 June 2010 10:46AM
To: [protected]@hotmail.com ([protected]@hotmail.com)

Dear Sir/Madam,

Bondholder Number - 6251677
Name of the Investor - TEJAS A SOLANKI

ADDRESS :
D-101 VRUNDAVAN TOWNSHIP,
MAKRAND DESAI ROAD,
GOTRI,
BARODA - 390007

Please note we have re-despatched the redemption warrant No. 150230 cheque No. 151524 dated 11/03/2010 for Rs 31,780/- to your above mentioned address on 02/06/2010 by Blue Dart courier consignment No. [protected].

For any inquiries regarding ICICI Bank shares/ bonds you may please write to us at [protected]@icicibank.com


Regards,
IRC Team
Investor Services - Bonds
3i Infotech Limited
International Infotech Park
Tower No. 5, 3rd floor
Railway Station Complex
Vashi

Hi,

I am settling my credit card with ICICI legal department. They gave me a settlement plan which I agreed to. This was followed by my first payment. I had asked them that before making the payment I would need a confirmation document which they agreed they will send it to me. But before sending the doc they asked me to make an initial payment. The reason given to me was that it was a weekend and the bank will not be able to issue the letter but the days will be counted (very strange reasoning) to which I agreed and made the first payment and sent an email asking the legal persons to dispatch the document immediately else I will not make the remaining payment.

Obviously I did not receive any document. After the due date of the second instalment, the representatives are telling me to pay without the approval. Actually the bank never approved it and still I was asked to pay.

This is severely illegal step being followed by the legal department. I want to escalate this issue or else I would appeal in the court of law.

Regards,
Sachin

Respected Sir,
Very good morning to you,
I am Mr.Ashutosh Desai (+91 [protected])and I am holder of ICICI Bank Credit Card No. [protected] (which is now transfer in to card no.[protected] without my permission or any communication) from Oct.2007

Dear Sir, I really very regret to say that my card statement has showing so much disputed tractions (including ATM Tractions)and I have file written complaint to bank every time but they have solve my single query and all the time when I make a call to Delhi, Chennai or Mumbai they use to tell me you reversal will be done in your next statement please make a payment or please do not stop making payments and I have made payment all the time on that commitment but the problems not getting solved and new fake traction flashed in my statement, finally from 2 July 2009 I have stop to make any payment to  ICICI Bank and now they are pressurize me to make payment with words that all tractions are made from your side and there is no issue I have to make payment of the complete amount otherwise they will contact to HR of my company and will spoil my reputation, and they are trying to abuse me by other ways also.
Detail: My card limit was 1,25,000 /- and I made Payment of 1,19,000 /- and still 1,28,133 /- pending dues according to bank.
Detail of Disputed Tractions
Date Amt.
11-Dec-07 ATM Withdraw 25000
11-Dec-07 Cash withdraw Fee 625
15-Jan-08 Dodsal co op. 2604 260.40 Actual
2-Feb-08 Sapphire 2850
23-Feb-08 Opp.Golden Tobeco 1200
24-Feb-08 Cash ATM Fee 300
2-Mar-08 Enrich Hair 1480
2-Mar-08 Enrich Hair 843
5-Mar-08 ATM Withdraw 2000
6-Mar-08 ATM Withdraw fee 300
10-Mar-08 over limit 500
10-Mar-08 late fee 600
6-May-08 over limit 600
8-May-08 late fee 500
31-May-08 over limit 600
8-Jun-08 late fee 500
27-Jun-08 over limit 600
8-Jul-08 late fee 500
20-Jul-08 over limit 500
27-Jul-08 late fee 600
27-Sep-08 late fee 600
11-Oct-08 Chq.Return 250
27-Oct-08 late fee 600
5-Nov-08 Chq.Return 250
5-Nov-08 ATM Withdraw 7000
6-Nov-08 ATM Withdraw fee 337.08
27-Nov-08 late fee 600
27-Dec-08 late fee 600
27-Jan-09 late fee 600
27-Mar-09 late fee 600
54139.08
Letters to bank on 21/01/2007, 03/02/2007,8/03/2007 ,18/03/2007,26/04/2007 & 20/12/2008
Dear Sir,
Kindly look in to the matter and hope for positive reply from your side, the amt.54139.08 is just disputed amt. I have not take wrong interest charges which charge me in this amt. the interest charging is continue till today without any solution.
Now,Yesterday they have use very bad language and try to give me badly mental prasure and abuse me like anything.

Ashutosh Desai
+91 [protected]

This is Nainar from Chennai,

I had received call from ICICI BANK, Bommanahalli Branch (Mr. Venugopal), due to over due of credit card payment. They said that your card is in temporarily block and told me to pay some amount. (I had received mail also for overdue payment).

I had paid 90% of the overdue amount on the due date. Even though they have blocked my credit card permanently as well as they have put temporary block in my savings account.

Now i am not able to do any transaction in my savings account.

I had informed Mr. Venugopal for the same. He promised that he will send message to release the blockage in credit card as well as debit card.
Even now, it is in blocked state. Now I lost his contact number, and i try to contact bommanahalli branch and try to get the number through ICICI customer care there is no proper response. They said that they cannot provide the contact number and you have to visit branch in person. Since i am in chennai, i will not able to visit directly.

I request you to solve this issue soon.

Thanks & Regards
Nainar.
[protected]

Hi,

I have been cancel a ticket from IRCTC.co.in in February but the refund doesn't reflect in my account, for that i have been communicated with IRCTC and they have provided me ARN number by which they have refunded respective amount, and i have communicated with ICICI bank also and forwarded whole chain mail to them and they had gave me temporary credit, but now they have again debit the amount from my CC.

I have copying whole mail below.
Please help..



[protected] Forwarded message[protected]
From: Anil Gupta <[protected]@gmail.com>
Date: Mon, Jun 21, 2010 at 5:10 PM
Subject: Re: 'ICICICARE=[protected]' Product: Demat account / Old Customer / [protected]@gmail.com
To: ICICI Bank Customer Care <customer.[protected]@icicibank.com>, care <[protected]@irctc.co.in>


Hi,

May i know on which reason below settlement is not done? And this is again billed in my current statement(attachment[protected]_165840.jpg). I am also attaching the old screenshot of my cc statement of February.
I don't know who is the responsible for it. Please do the need full.

Thanks
Anil Gupta

On Sat, Apr 10, 2010 at 12:28 PM, ICICI Bank Customer Care <customer.[protected]@icicibank.com> wrote:

Dear Mr. Gupta,

We inform you that the dispute placed on your credit card for the transaction billed towards the merchant IRCTC LTD, NEW DELHI on February 14, 2010 is under process, you can know the final status of this dispute by July 09, 2010. However we have processed the temporary credit to your account on March 26, 2010, to ensure that no financial charges get levied for non-payment of this amount.The disputed transaction amount will be blocked in your credit card account's credit limit. Release of the blocked amount will depend on the resolution to the dispute.

26/03/2010 INTERIM CHARGEBACK CREDIT 3180.92CR

Looking forward for your co-operation to help us serve you better. I thank you for your patience and seek your cooperation in this regard.

Sincerely,

Ramesh Narayan
Customer Service Officer
ICICI Bank Limited


Our ICICI Bank website www.icicibank.com has a new look. We urge you to visit the website and familiarize yourself with the navigation.

"ICICI Bank now offers 6.75% of interest p.a. on fixed deposits for 390 days, 590 days, 7.25% of interest on fixed deposit for 790 days & 7.75% of interest p.a. on 990 days w.e.f . 01.08.2009 . Please contact any ICICI Bank branch."

Register your ICICI Bank credit card for Verified by Visa / MasterCard SecureCode today to make your online transactions safer. RBI guidelines make this second level authentication, mandatory for all Internet card transactions from August 1, 2009. For registration and further details, please visit the Cards section of www.icicibank.com.

CONFIDENTIALITY INFORMATION AND DISCLAIMER:
This e-mail message may contain confidential, proprietary or legally privileged information. It should not be accessed by anyone who is not the original intended recipient. If you have erroneously received this message, please delete it immediately and notify the sender. You will appreciate that e-mail transmission cannot be guaranteed to be secure or error-free as its contents are susceptible to loss, damage, interception, destruction, etc. Before opening any attachments please check them for viruses and defects. The notice appended to the e-mails is not intended to prejudice the interests of our customers in any manner or to evade responsibility for any act of done with the endorsement of ICICI Bank.




-----Original Message-----
From: customer.[protected]@icicibank.com (customer.[protected]@icicibank.com)
Date: Tuesday, March 23, 2010 01:52 PM
To: customer.[protected]@icicibank.com (customer.[protected]@icicibank.com)
Subject: Product: Demat account / Old Customer / [protected]@gmail.com


Title: Mr.
First Name: Anil
Last Name: Gupta
An ICICI Bank Customer: Yes
Product: Demat account
Account No: [protected]
What would you like to say: Hi

I have cancel a ticket on IRCT, and as per IRCT and CITI bank, they have refunded the amount in my Credit card on 17 feb 2010. but still it is not credit.

Please do the need full.

Thanks

Details of mail below:

[protected] Forwarded message[protected]
From: Anil Gupta <[protected]@gmail.com>
Date: Thu, Mar 11, 2010 at 9:25 AM
Subject: Re: RE:'Citibank=[protected]' Fwd: Email From IRCTC
To: care <[protected]@irctc.co.in>


Hi

Thanks for all your effort, and providing me ARN number, now i can ask to my bank.

Thanks


On Wed, Mar 10, 2010 at 6:24 PM, care <[protected]@irctc.co.in> wrote:

Dear Customer,

The refund has been processed against the txn-id [protected] in the card# 5239 **** **** 2004 on 19/02/2010 and the refund ARN number is 75425310050700032400018.With the help of refund ARN, you can ask the refund status with card issuing authority.

Regards,
SNaqvi

----- Original Message -----
From: Sent: Wednesday, March 10, 2010 12:21 PM
Subject: RE:'Citibank=[protected]' Fwd: Email From IRCTC

Naqvi,

Refund has been processed in the card# 5239 **** **** 2004 on 19/02/2010 and the ARN number is 75425310050700032400018.

Regards
Saradha Sree


-----Original Message-----
From: Date: Tuesday, March 09, 2010 08:35 PM
To: Subject: Fwd: Email From IRCTC


Dear Team ,
Please provide us the refund ARN number, refund date along with first and
last four digits of card no against the below mentioned transaction:

Order-No [protected] Trace-no 880141 Amount Rs.2974.00/- Date 17-Feb-2010

Regards,
S naqvi
Payment Gateway and Settlements Section,
ERTD/Operations,
IRCTC Ltd.
Ph-011

"Worrying in advance is paying interest on
trouble you haven’t earned"


[protected]-------- Original Message[protected]--------
Subject: Fwd: Email From IRCTC
From: [protected]@irctc.co.in
Date: Mon, March 8, 2010 5:09 pm
To:

Dear Concern,

plz see the matter...

[protected]@gmail.com


Thanks & Regard
Paromita
[protected]@irctc.co.in
www.irctc.co.in
[protected]








----- Forwarded message from [protected]@gmail.com -----
Date: Fri, 26 Feb 2010 14:22:20 +0530
From: Anil Gupta <[protected]@gmail.com>
Subject: Fwd: Email From IRCTC
To: [protected]@irctc.co.in

Hi

Please let me know the status below.

Thanks

[protected] Forwarded message[protected]
From: Anil Gupta <[protected]@gmail.com>
Date: Wed, Feb 24, 2010 at 9:57 AM
Subject: Re: Email From IRCTC
To: [protected]@irctc.co.in


Hi

Please find the attached screen shot as per below mail.

Thanks

On Tue, Feb 23, 2010 at 5:57 PM, <[protected]@irctc.co.in> wrote:

>
>
> Dear Customer,
>
> Please note that as per the records we have refunded the amount if it is
> still not reflecting in your account then send us the screen-shot /
> scan-copy of the statement by hiding the credit card no. to pursue the
> matter.
>
>
>
> Thanks & Regards
> Naresh Singh
> [protected]@irctc.co.in
> www.irctc.co.in
>[protected]
> ----- Message from [protected]@gmail.com[protected]
> Date: Tue, 23 Feb 2010 17:13:09 +0530
> From: Anil Gupta <[protected]@gmail.com>
> Subject: Re: Email From IRCTC
> To: [protected]@irctc.co.in
>
>
>
> > Hi
> >
> > As the below mail, the status shows in my account in IRCTC(snap
> shot
> > attached) amount is refunded. But my credit card account is not yet
> > credited.
> >
> > Please do the need full.
> >
> > Thanks
> > Anil Gupta
> >
> > On Thu, Feb 18, 2010 at 10:13 PM, <[protected]@irctc.co.in> wrote:
> >
> >> ________________________________________________________________________
> >> *This is a system generated mail. Please do not reply to this email ID.
> If
>
> >> you have a query or need any clarification you may:
> >> (1) Call our 24-hour Customer Care or
> >> (2) Email Us [protected]@irctc.co.in *
> >> ________________________________________________________________________
> >> Dear Customer,
> >>
> >> Thank you for using IRCTC's online rail ticket booking services.
> >> Refund instruction for amount of Rs. 2974.00/- towards the refund due
> for
> >> the cancellation of Ticket vide PNR [protected]has been issued to
> electronic
> >> payment gateway on 18-Feb-2010 .Same shall appear in your account within
> two
> >> to three working days. You are requested to please check with concerned
> bank
> >> regarding the same.
> >>
> >> You are requested to use the Refund status Tracking service Provided by
> >> IRCTC. Select the <Refund Status> link in the left panel under <My
> >> transaction> tab on the plan m y travel page after you log in to
> >> www.irctc.co.in giving your userid and password.
> >>
> >> We regret the delay if any, in crediting back the refunds.
> >> We solicit your continued patronage to our services.
> >> Warm Regards,
> >> [protected]@irctc.co.in
> >>
> >
>
>
> ----- End message from [protected]@gmail.com -----
>


----- End forwarded message -----




<<CC_statment_current_[protected].jpg>> <<CC_Statment_Lastbill_[protected].jpg>>




E-mail address: [protected]@gmail.com
Telephoneno:+[protected]
Correspondence address: B-503, Garden View, Plot 66, Sector 19
Airoli
City: NaviMumbai
Country: India
Pin Code: 400708

ATTN:

---Who EVER reads this and is associated with ICICI Bank in any way.

The past two weeks have changed my opinion of ICICI bank totally. Their server being upgraded was an issue, as they should have, like any morally conscience bank, provided us with a backup server. But no. All they did was display the photo of the CEO of India wearing a fancy saree and smiling away. Who cares about her? I don't for sure.

Then My Credit Card got damaged. So I requested for a replacement credit card. The fee of Rs100.00 was INSTANTLY debited from my saving bank, and was told that the card would reach WITHIN SEVEN WORKING days. Excluding the day I lodged the request, Sundays in between, and holidays, today is the TENTH, yes 10th working day, and I still have NOT GOT MY REPLACEMENT CARD. I called Customer Care and they said the card has been dispatched by Express-IT couriers on the 17th of June 2010, which incidentally was the 7th working day. So there you go. Minus points to ICICI bank for dispatching it on the day they promised that I would get it by. More minus points to come, with this issue itself. Express-IT couriers must be some dead famous courier company for ICICI wank NOT bank to choose it right? Wrong. It's as bad as the bank itself. The bank has provided me with a tracking number, but what's the use if the courier's website doesn't work. How is one to track his consignment? Shout it out? Or maybe put up a loud-speaker in the neighbourhood and let everyone know.

So I thought to myself, a) server down means no 'online-bank transfer' possible. Nevermind. b) Creditcard not reached, so again, I can't pay online. Nevermind. c) I have an ICICI DEBIT CARD. WOW!!!! Three cheers for me. But then I was Unfortunately Born in India (UBI) -that was the school title I got from my seniors on their farewell party. And li8ke most Indians, I'm a too. I incorrectly entered the login password 3 times (actually the CAPS LOCK key was on) and my account got locked. Customer Care again. They said by Wednesday the 16th my ID would be unlocked, so I would be able to use the ID and password.

But whenever I try using my Debit Card for an online transaction, it says "Incorrect details have been given so your card has been blocked". I am, however, able to view my account details, which means the ID and password have indeed been unlocked. Customer Support again. This time they were the as they couldn't understand why this was happening.

So out of sheer desperation (do you watch Desperate Housewives by any chance?) I went to my branch, and asked them to issue me an Insta-Credit Card against one of my FDs. They had the Insta_Credit Card ready, but the packet had no application form. It is being couriered from Delhi. 4 working days ago. I could have cycled to Delhi in that time.

So all in all, ICICI Bank is the BEST IN THE WHOLE WORLD. Make sure to patronize it. Just hope you don't get services like I got.

Jai Hind! India is run by retards.

Dr Hemant Pande, MB,BS, FRACGP(Aust) Psychiatrist

ICICIDIRCT (JANAK PURI BRANCH) HAS CALLED ME AND ASKED TO OPEN FOR NEW DEMAT ACCOUNT AS I HAVE ALREADY A ICICIDIRECT'S DEMAT ACCOUNT I REFUSED. BUT THE LADY TOLD ME THE BROKERAGE CHAGES WOULD BE LESS THAN UR PRESENT CHARGES I AGREED AND SHE SENT A EXECUTIVE TO MY HOUSE AND COLLECT MY DOCUMENT IN WHICH 2 PHOTOGRAPH, ONE PAN CARD COPY, MY COMPANY CARD COPY, MY ADDRESS PROOF. A DAY AFTER I RECEIVED A CALL FROM THEIR OFFICE SAYING THAT YOU SHOULD CARRY UR ACCOUNT WITH UR PREVIOUS BROKERAGE CHARGES. I AGREED AND ASKED FOR MY DOCUMENTS. THEY TOLD ME WE WILL SEND IT TO U VERY SOON. I DID NOT RECIEVE MY DOCUMENTS FROM THEM TILL TODAY.

I REQUEST U TO Plz HELP ME TO BACK MY DOCUMENTS. I AM CONCERNED THAT THEY ARE NOT MISUSING MY DOCUMENTS. Plz HLP
THE NO. FROM I RECEIVED CALL IS [protected].

Respected sir,
i have taken loan from ur bank to the name of mr. nathu ram s/o manphool dhiya,vpo-nethrana,teh.-bhadra,distt.-hanumangarh and ny bike registration no. is RJ31-SA-9650,I paid all the loan amount but not received the NOC, we have no courier faclity to our village so plz sent the noc to my this address-anil s/o mahavir parsad, w.n. -18,teh.-bhadra ,disst.-hanumangarh
with best regards
nathu ram

To
The Regional Provident Fund Commissioner,
341, Bhavishya Nidhi Bhavan,
Bandra(East),Mumbai - 400 051.

Dear Sir,
EMP NAME : JYOTHI MENDU
Pension A/C NO : * MH/18796/65009*
Cheque issued by PF office : 760181 dated 25th Mar'09
Returned by ICICI Bank to PF office Vide DD No : 170886


I Jyothi Mendu an ex-employee of ICICI Bank Ltd., would like to bring to your notice that the
Pension cheque that you have issued to ICICI Bank was returned due to the closure of my Salary
Account.( VIde DD NO 170886 of Rs. 11,604/- ) to PF office Mumbai.

I had requested for the re-issue of Pension cheque to my Saving's Account[protected]Madhapur Branch,Hyderabad on 10th Dec'09.SO far there is no credit to my Account.So kindly look into this matter and do the needful

Regards
Jyothi M
Mob # [protected]

Hi, I have wrongly deposited cash into another custtomer A/c Namly Mayank Kapoor, I want to return to back in my account.

we have told to bank same in ICICI maninagar Br but Branch told us to lodge the FIR, but Police authority is refusing to take the FIR.

Mr Mayank kapoor is not responding to return back cash to me.
Please find attached payslip copy.

I had some dispute regarding my out standing payments. Therefore, I visited to ICICI Bank Delhi Office in Vediocon Tower to resolve the outstanding payment matter & to close my credit card. The same matter discussed. And I requested to close my credit cards & finally after sometime they made a call to their customer care for the outstanding payment & as per the customer care advice me to made the payment sum of the amount Rs....

The ICICI Internet Facility is very unreliable

It offers online funds transfer and it is not working as they are doing some maintenance for entire two days
The servers do not send out the URN when you add an account payee
The phone number is masked and they dont have a way to see what all the digits are

I have faced problems and losses many a time as the customer service is also not empowered to correct these issues, or give any other way to get the transactions completed on time

This is a major issue for NRIs because they have no where to go. I sincerely advise not to rely on ICICI for their Internet Banking

Please advise if I can take some action for my losses

Dear Sir,
I am holding bond no[protected] which matured on[protected] but I have not yet receivrd the matured amount. First time cheque was returned due to change in address after which I changed the address but second time cheque was returned on 27-05-10 by post office at Jabalpur due to insufficient address details. Now post office has been approached and henceforth they shall not return the cheque. I have been requesting your customer care ( on 26-05, 10-06, 11-06 and16-06) to despatch it again but there is no progress. Pl tell me how to progress as I am much distressed due to mental tension on account of nonreceipt of my dues and repeated chasing with your customer care failing which I shall be constrained to take suitable action . Pl help. My mobile no. is [protected] and my address is Mukesh, Sr.DEE(TRD), DRM office, Opposite High Court, Jabalpur (M.P.), PIN-482001.
Thanks.
Mukesh.

I understand that ICICI Bank is going to dogs. Absolutely Rubbish, Non professional & Harassing.

I am really surprise to know that ICICI Bank debited Rs. 1500 from my account against the mobile recharge o[censored]nknown person on 4th May 2010. The same day I got the call from ICICI customer care informing some fishy transaction has made by some one else in my account against mobile recharge. And on my request the account was blocked by your customer care officer on the same day. It was informed to me that this matter will be sorted out with in 15-days. After 15-days I visited ICICI Kalyan Branch, the branch concern informed that it will take 30-days to sort out such type of matters. I wrote a mail to ICICI customer so called customer care (Which never sends mail in time) it was informed me in first mail that the matter is in process & will be sorted out in 30-days. after 30-days I got the mail requesting to keep patience as it will take some more time to resolve. And today surprisingly I got the mail from customer care that it is a matter of police & I must have shared my user id & password to somebody else. For your information I have not at all shared my user id password to anybody else.

I am sorry to inform you that I am not going to recommend anybody about ICICI Bank Net banking /account opening. Secondly I am going to close my account after this settlement as this is a second harassing case for me.

This is ridiculous & unprofessional approach of ICICI Bank.

I don’t understand the system of ICICI Bank. I think ICICI Bank is just to collect the money from the customers & misguide them.


BR
Prafulla Walhe

Dear Sir,

I have taken a loan from ICICI bank for a period of 48 months from Dec 2007. Loan Ac No. LPDEL[protected]. I have already paid 28 EMI's from the past 3 months am facing major financial crisis, I am requesting if i coulod settle this at the best possible way. However, I have not got any favorable response. The collection person from bank says as of now there is no budget, when i get budget will let you know. When someone says that its clear its just trying to meet numbers. If I could give I wudn't have delayed.

In fact my liability is not just this, I have huge liabilities. My monthly income is Rs.40k and the outflow is close to Rs.80K- Rs.1Lac I don't know how to make ends meet. Its not that I don't want to pay. Your officials ask questions like, do i have an intention to pay, if i didn't i wouldn't have put in a request, they humiliate asking questions like i[censored] can't pay 9k how can u pay a lakh. Is this the way one talks. There officers come home at strange hours early morning, etc for collections. If i had money i would have given without informing what do they expect. They threaten saying we will come with a summon and you will understand. Infact I had approached a coordinate to coordinate, with whom they have a concern I understand, however, what is the support or solution they are providing. None other than humiliation and stress...

I don't know who to ask. I don't know how fast the response or action would be.Would appreciate if you could respond at the earliest.



Regards

Loan Ac No. LPDEL[protected]