ICICI Bank Complaints & Reviews

Respected Sir/Madam,

I am Holding a salary account of ICICI bank at Khairathabad branch and my account number as [protected]. I have deposited Rs.60000/- (Sixty Thousand Rupees) in my account on 25th June 2010 for my mother ‘s Eye-Operation.
I lost Rs. 75000/- from my account. Now I would like to tell you how I lost my amount without my interfere. I got an SMS from TD-ICICI bank with URN at 12:15pm on 28th June 2010 after a few seconds I got a call from unknown person, his mobile number is [protected]. He told that, “ I am from ICICI customer care and we are updating & integrating with new interface so, we need your URN number”. After receiving his call, I told my URN number to that person. After finishing the above conversation around at 1:08pm I received one more SMS that is, “Rs. 75000/- (Seventy Five Thousand Rupees) drown from my account”. My account money i.e, Rs. 75000/- have transferred to that unknown persons account by himself and his account numbers is[protected]. I found his account number details in my personal enquire so, kindly go throw his details given below.
Bank address from where the that unknown person drawn the amount & his Transaction ID is
28 Bill/[protected]/update/NSP

BANK: ICICI
A/C No: [protected]
BANK ADDRESS: G-3/4, plot no-86,
Dharam Jeevan CHS,
Sector-6,KoperKhairane,
Navi Mumbai.

His (Theft) House Address :
Sainath Laxman Kota,
Ranjana Mathre Chawal,
Koper Road,Near Santhoshimatha temple,
Dondivli-Thane.



Please verify the above given i information and kindly take an immediate action. I shell be very thankful for that.

Dear Sir,
Please find my details with the ICICI bank below.
================================================================================...⇄

Name: VIJAY GABRIAL.K.J.

Address : KOIKARAM PARAMBIL HOUSE, NO:31/151 A, JUNIOR JANATHA ROAD, VYTTILA.P.O. KOCHI -682019, KERALA, INDIA.

CREDIT CARD NUMBER : [protected].

SB ACCOUNT NO :[protected].

Mobile No:[protected].
================================================================================...⇄


Sir,
i was using an icici bank credit card ([protected]) and had settled the same in October last year, the last payment was of Rs.10,000/- which was done by cash on 28th oct'2009 towards the full & final settlement of the credit card. since then i have not got any kind of communication from your side regarding this particular credit card issues. however i was recieving email statements of the same card and i was continuously ignoring the same as it had no relevance when i have already settled the credit card and my assumption was the statements were send by mistake .

last saterday,ie.26th june'2010 i got an SMS from ICICI bank mentioning that my salary has been credited for the month of June'2010 from my company and available balance was only 7000/- something. then i checked in a ICICI ATM & mini-statement showed that my ledger balance is Rs.36,000/- something and available balance remains the same. then i contacted customer care and then i could know that an amount of Rs.28,800/- something has been kept as lean due to non payment issues of my above mentioned credit card. service request was taken by the customer care executive for lean removal and post settlement waver. ie. (SR[protected] & SR[protected] respectively). today morning by 11.30am i got a SMS from icici bank saying that the service request (SR[protected] cannot be processed.

Sir, i would like to bring to your notice that i have already paid the settlement amount of Rs.25,000/- as mentioned in the settlement letter dated 26th sep'2009 last year it self. and this settlement letter was given to me only after my full settlement amount payment, last payment was on 28th oct'2009. now customer care executives are talking about the date mentioned in the settlement letter that i was no aware of. that time the executives or agencies who called me said that i have to give full payment with a month from the settlement letter date and i gave the first payment of Rs.15,000/- on 29th sep'2009 and with in a month from the date of first payment, ie. on 28th oct'2009 i had paid the balance amount of Rs.10,000/-. please understand that i had not received the settlement letter that time and after all these, i had to personally go to Cochin padma branch and collect the the settlement letter that too i think if i remember correctly, after 3 or 4 days after full payment.

As a customer i believed in what the collection executive communicated to me, whether its an agency or from direct bank.. i don't know. for me that collection executive was the ICICI bank representative and for that mistake now iam in this trouble, that too after an year... with out any intimation. and its very clear from the facts that if i paid the full & final settlement amount of Rs.25,000/- on those particular dates, i would have made two days before...

for reference i am attaching the scanned copies of my settlement letter and payment receipts towards the settlement of the credit card ([protected]).

i request you to please help me out from this situation relive the lean amount to my SB account. my monthly salary is only Rs.25,400/- and if that goes out suddenly from my hand like this, as a middle class employee i don't have any other options to cater my family needs for the month.

because of their collection executives communication alle these issues happened, and now they are creating these kind of issues


Thanks & Regards,

Vijay Gabrial.K.J.
Territory Business Manager - Hospital Care,
AstraZeneca Pharma India.ltd,
Ernakulam, Kerala,
India.
Mob : +[protected].

My June 05, 2010 EMI got bounced due to insufficient funds.

On June 17, 2010, I went to the nearest Branch, Kolkata and paid the EMI with bounce charges.

On June 22, 2010, ICICI Bank again debited my Bank Account through ECS for an amount of 6410 without my notice.

They are ready to refund extra 6410 but NOT ready to PAY ME THE PENALTY for debiting my account.

My Account is shortage of funds even after 1 WEEK because of their mistake.

i purchased the icici pension bonds (two worth of rs 10000/ ) in 1997 and gifted for my elder sister, who is poor and helpless, so as to get pension of 1000 pm at her age of 60 years. after completion of 13 years and six months, in jan. 2010, i contacted icici bank for redemption of said bonds. but icici bank refused to pay neigther the pension nor the demand face value of bonds as the company opted for early redemption bonds and accordingly the amont has been trasferred to iepf. it is not only injustice but also illegal.neither the icici nor icici bank didn't inform the last dates for claims and redemptions. without any information the company exercised the option of early redemption and didnot provide time to claims and redemption to the depositor.
please let me know the procedure to get the amount eigther from the bank or from iepf.
vps raju purchaser of bonds of icici pension bonds 1997.

I have an ICICI Bank Credit Card [protected]. I was buy laptop on 16th aug 2007 @ Rs.25,000/- buy using credit card. I had converted amount in to 24 installment of Rs1,250/-. I had paid all installment to bank. 2 or 3 installment had paid after due date. now, bank has converted that late payment charges in to Rs.17,300/- and Bank Directly deducted amount from my ICICI Salary A/c[protected] without prior intimation to me.

Now what should i do? is their any way to reimburse this amount?

Pls do needful

Kirti Panchal,
Ahmedabad
[protected]

Hi,
I filled-in the online application and opened ICICI B2 account on 23rd of June. Unfortunately no one has contacted me till 28th of June to collect the address / identity proof documents (as promised, they are supposed to contact you within 72 hours). I called the customer care on 28th and they informed me that the address proof I have submitted does not match the address I specified in the online application form while opening the account. I got surprised to know that they got my address proof without even contacting me!!!! They have suggested me to update my address after logging into my account. But I found the site to be down. Now, the customer care executive suggested me to call the regional sales manager to inform this issue. I wondered about their process... is it the customer who has to run behind the ICICI to get the service from ICICI?

Now the b2 site is down for the past 2 days. None has contacted me for the past 2 days. I again called the customer care today (30th June) and they responded the same way and asked me to call their regional sales manager! what a pathetic customer service team they have... and what a pathetic process they have...
If your money is stuck in B2 account and their site is down for several days... your money is stuck there for several days... you have no way out!

So better save your money with some other better banks and dont trust B2 customer care!

Respected Sir,

Dear Sir,

This is to inform you that my name is HOZEFA RUPAWALA and I stay at Mira rd. having an saving a/c no.[protected] with ICICI Bank Ltd. (Free Prees House,Nariman Point). On reaching office on the 27th morning I checked my emails and I saw that I had received a mail from [protected]@icicibank.com asking for verification of my saving account details. There was a link for the verification i.e. www.icicibank.com. On clicking the mentioned link the icici home page opened up asking for my user ID and password. On entering my user ID and password another page opened up asking for my transaction password and my email ID. I entered my transaction password and my email.

Subsequently in the afternoon on the same day at 1.46pm I received the following sms (You have registered ICICI as a Payee. Log in on icicibank.com and enter URN 143094. Pls dont share this sensitive info with anyone) I have the sms saved with me.

Later same day I received a call from telephone no. [protected]. The person spoke to me telling me that he was from ICICI bank and asked me for my URN. He mentioned his name was Mr. Ashish Agarwal and his employee No. was 819275. I confirmed my URN to me.

After sometime I received a sms stating that my account was debited by Rs.25000.00. So i launched a complain to ICICI Bank (Javeri Bazar) & my complaint no. SR[protected]

I would like to tell you that I was cheated in the above manner. I was under the impression that the mail received by me was a genuine mail, but on enquiring with ICICI Bank they told me that they did not send any such mail.

As i have not recieved any favourable answer from bank, hence consider this as my complaint application and kindly do the needful to recover my money.

Thanking you,

Yours faithfully,



Hozefa Y. Rupawala

i have never seen so big bank (icici Bank) having so third grade service. there branch free banking can be accessed only through net and nothing else is provided.

icici bank b2 internet banking is not working from last 20 days and they just keep saying tomm. it will start. all the money is blocked in the account as you dont get check book or debt card.

i still cant believe that icici online banking is having problem from last 20+ days and they cannot fix it.

they have the same answer it will be working from tomm. and tomm. never comes.

i sujest all the guys never to deal with icici for any reason. i think government banks are the best option.

regards

Legal Manager (Personal Loan)
ICICI Bank limited
127 A Sarat Bose Road,
Kolkata- 700026


Loan Application No. (LAN) - LPCAL[protected]
Product - Personal Loan
Name of the borrower - Mrs. Shukla Bhattcharyya
Loan Amount - Rs. 4, 75, 000. 00
EMI - Rs. 18, 140. 00 * 36 months.
Reference - (a) Appeal Dated 07. 09. 2007 &
17. 11. 2007 made to Sri Mainak
Debnath
(Personal Loan Section)
(b) Appeal Dated 25. 12. 2007 &
29. 01. 2008 made to Sri Raj
Kumar Sah & Sri Mukund Chettri
( Area Collection Manager)


Dear Sir ,


I have been sanctioned a Personal Loan of Rs, 4,75,000.00 received by me in

the first week of April 2007 vide your draft no 125481 dated 31.03.2007 for

Rs.4,64,312.00 from your Kollam Branch ( Pin Code – 691001 ) as detailed

above.

I am a simple housewife and had a small business of retail trade of readymade

garments. I was in need of fund for having a small shop. Accidentally,someone

approached me with a loan proposal as trade finance (Cash Credit Facility )

against the shop owned by me of Rs. 5.00 lacs with a monthly repayment of

about Rs. 8500.00 to Rs. 10,000.00 for 60 (sixty ) months bearing a monthly

interest of about 1.50 %. The person was not known to me but assured to

help me. Accordingly, I had put my signatures on the formats he had given

me. Subsequently, when I received the cheque I was really astonished and

accordingly, I tried to return back the cheque on 04/04/2007 at your Calcutta

Office at 224 A J C Bose Road, Krishna Building, 9th Floor as the E M I was

on abnormally high side, but instead, I was advised to continue the said

facility for only six months after which my loan outstanding will be rephased .

Accordingly, there being no alternative I had accepted the terms. I had given

Sixty (60) blank cheque leaves of my bank account in the name of my shop

Contd…Pg 2

-:2:-


in addition to cheque leaves of my personal bank account. As a result I carried

the impression that the loan will be in the name of my shop and not in my

personal name and that too for a term of sixty(60) months.

Accordingly after a gap of 6 months on 26. 12. 2007 I visited your office at

3 A Guru Sahay Dutta Road , Second Floor, Calcutta at 11:00 am and met

Mrs. P. Nag and others at Personal Loan Section, but their attitude towards

customer was in my opinion very rough and rude, After meeting them I

concluded that I was not only in a debt trap but also in a death trap.

From the month of May 2008 I was frequently getting telephone calls using

erratic languages including all sorts of rough abuses which is never expected

from a banker. I suppose they were from outsourced agency, I told them that...

“My intention is only easy terms for repayment and I should not be treated at par

with other intentional defaulters and since I was having some financial problems

I will pay the dues earliest as possible without any further reminder. ” But it was

almost a regular feature of getting such telephone calls reported to be from 033-

3021 9815 / 9829 by one lady “ Shreyoshi “. Being totally frustrated, I again

visited your Calcutta office at 2, Upper Wood Street on 16. 6 2008 and

deposited Rs. 72, 560. 00 in cash as up to date EMI at about 12:30 P.M and

talked to Sri. Sandeep Sarkar & Md Rashid about returning of my 60 PDCs as

ECS mandate was also given in addition to cheques given in my personal name .

Accordingly, a complaint was also lodged as per their suggestion vide token no

S R 69864056 at 5.55 P M . I was assured to get back the cheques through

courier positively by 25.06.2008. For your kind information till date I have not

received back my cheques.

Subsequently, in the last week of March 2009 , I was told by one Md. Tabrez

Rashid that he will try for foreclosure of the above loan account and

accordingly my appeal dated 22.03.2009 was submitted to Sri Mahesh Agarwal

( Mobile no [protected] )for onward submission to him as per his instructions.

On 30.03.09 Sri Agarwal visited my residence in the morning at about 7.30 AM

Contd…Pg 3
-:3:-

and said that foreclosure have been accepted at Rs.1.30 lacs instead of Rs.1.00

lac for which I had appealed and it was duly confirmed by Md Rashid and said

that I will get all my documents within 2 – 3 days. Simply on good faith & trust

a token payment of Rs.20,000.00 was made in cash and the balance amount

was paid in three cheques. After this incident I came to know from my

husband that I have been totally misguided and Md. Rashid also denied the

fact. Being unable to trace Mr. Agarwal I made stop payments for my cheques

and I was totally confused . On 08. 07. 2009 I received a letter from your bank

claiming Rs. 1.50 lacs in 3 sorts as full and final settlement. Accordingly on

21. 08. 09 I had made a cash payment of Rs. 40,000.00 and telephonically

asked for an extension of two months for the balance payment of Rs. 1,10 lacs

I did not get any response. However, on 15. 11. 2009 one Md. Siraj ( Mob.no -

[protected]) visited my residence claimed to be an executive of ICICI Bank

and said that my earlier proposal has been accepted and accordingly collected

Rs. 30,000.00, Rs. 20,000.00 and Rs. 35,000.00 on 16.11.2009, 18.11.2009 &

30.11.2009 respectively. Later on I on detailed enquiry came to know that Md.

Siraj is not from ICICI Bank but from Eden’s Business Solutions, located at

Ladies Park , Park Circus . I have again been cheated and totally confused.

So far total amount paid by me is Rs 4, 89,660.00 as detailed below: -

Date of Payment Amount. ( In Rs. ) Date of Payment Amount.
( In Rs. )
07.05.2007 18,140.00 28.09.2008 18,140.00
27.06.2007 18,140.00 28.11.2008 18,140.00
22.07.2007 18,140.00 22.01.2009 18,140.00
05.09.2007 18,140.00 30.03.2009 20,000.00
05.10.2007 18,140.00 21.08.2009 40,000.00
05.11.2007 18,140.00 16.11.2009 30,000.00
29.12.2007 18,140.00 18.11.2009 20,000.00
29.03.2008 18,140.00 30.11.2009 35,000.00
20.04.2008 18,140.00 TOTAL 4,89,660.00
14.05.2008 18,140.00
16.06.2008 72,560.00
05.07.2008 18,140.00
24.09.2008 18,140.00





















Contd…Pg 4
-:4:-


I again finally appeal to your goodself and your corporate competent

authorities/ superiors for a kind sympathetic review for consideration so that

this problem is solved once for all. At present I have no source of income &

have lost everything including mental peace.


“Please , sir, help me to come out of this death trap “

I remain thankful and obliged as a customer & I shall be waiting for a kind

Legitimate , sympathetic & favorable response from your end .



Yours truly,



(Shukla Bhattcharyya)
6 BRB GT Road
Block – A , Flat No. 401
Doltala , Bhadrakali
Dist. Hooghly
Pin--712232
Uttarpara
26. 06. 2010

MY NAME SUNIL KUMAR NAUTIYAL A/C NO.[protected] AT ICICI BRANCH NEHRU PLACE, NEW DELHI.
I HAVE WITHDRAW MY PROVIDENT FUND FROM FARIDABAD FOR RS.58267.00.CHEQUE NO-612112 DT-07.06.2010 FROM SBI. SBI SEND THIS CHEQUE FROM HIS FARIDABAD BRANCH TO ICICI BRANCH NEHRU PLACE NEW DELHI. VIDE INDIAN POST NO - 533 DT 07.06.2010 BUT MY CHEQUE IS NOT DEPOSITED TILL NOW.I AM NOT RECEIVING ANY INFORMATION FROM ICICI BANK AFTER MANY COMPLAINS. THE CUSTOMER CARE EXECUTIVE ARE HARASSING ME AND NOT GIVEN ANY SUITABLE ANSWER THAT WHERE IS MY CHEQUE. I HAVE URGENTLY NEEDED OF FUNDS FOR THE SCHOOL ADMISSION OF MY SON.

SO PLEASE HELP ME AS SOON AS POSSIBLE

SUNIL KUMAR NAUTIYAL
PH NO-[protected]

Sir,



On 25/06/10 at 2.00 P.M from the name of ICICI Bank I received two massages, in first massage said that Dear Harish Singh, In Continuation of our online banking verification exercise, our service personnel will call you to confirm your URN Mobile PIN. In second massage said that your Customer ID is “HARISHKS000” Your Account Number is[protected]. Your balance is INR 26,183.25. Your Reg. Mobile is [protected]. Then after I receive a call from Mobile No. [protected]. On 2.14 P.M. She told herself the Customer Care executive of ICICI Bank and told me that you have just received two massages from ICICI Bank. Just now you may also receive another massage from ICICI Bank; in this massage you have a URN No. I will call you after receiving this massage and you have to confirm this URN No. Then after at 2.25 P.M I receive another massage from ICICI Bank which contains URN No. At 2.29 P.M I receive a another call from same mobile no. [protected] & same ICICI Bank executive told me that you have just received a new massage on your mobile. Pls confirm the URN No. I confirm him the URN No. At. 2.38 P.M.I received another massage from ICICI Bank that you’re a/c No.[protected] is debited INR 26,100/- on 25.06.10 Info Bill*[protected] online se. Total Avb. Bal. is INR 83.25. I am shocked and just now I call to ICICI Customer care no. [protected] & tell him regarding this transaction. She provides me the Beneficiary name of Ravindra Kumar Dubey & Fraud Complain No.[protected] and also blocked my account card. When I request him to also Block the Beneficiary Ravindra Kumar Dubey A/c No.[protected] of ICICI Bank then she told me to contact to your respective Branch for Blocking this A/c. When I reached at out Vasant Vihar Branch & meet Mr. Nitin ([protected]) & his staff regarding the Fraud, in the mean time the beneficiary withdraw 25,000/- thru ATM. Mr.Nitin suggest me to Lodge the Police Complain and provide me the copy then after we will try to refund because it is a Fraud Case.

In the above circumstances how could it possible that without Bank person of ICICI Bank Mumbai/customer care use ICICI Bank server, send a massage containing Customer ID, Account No. & Reg. Mobile No. The URN No. only helps for Add Payee A/c Confirmation. How can an outsider man without help of Bank person know the ID Password, Transaction Password & Card Detail? The Beneficiary Ravindra Kumar Dubey A/c No.[protected] address Pantaloon Retail (India) Ltd, Plot No. 82, Sector-32, Gurgaon-122001 Ph[protected] also know the person/madam who call from Mobile No. [protected] which is from Mumbai. The IP Address is also available on Bank Server regarding this Transaction, which help to trace the person who made the Transaction.



Pls find the attached another Fraud case of Chandigarh ICICI Bank which is also executed by same pattern & same mobile No. [protected]



Thus the case is clear that the Bank Person & some customer of ICICI Bank is involving in Fraud racket & harassed the other reputed customer & repo of the ICICI Bank. The Beneficiary is also a fraud customer of ICICI Bank who involve in this racket. So at last I requested to ICICI Bank to Pls help me & action Quickly on this type of Customer and recover the amount from him and reverse the transaction in my account and also police action on this type of Bank person & Customer for interrupted this type of Fraud case in Future. Hopefully quick action required.



Thanks & Regards.

Hi
I am an ICICI credit card holder. I got a call from their representative and they inform me that 'we are connecting to verification call and you have to say "YES" else card will be getting cancelled. And I got a call in 5 mins and that is regarding ICICI Lombard'. After that call again same representative informed you will receive a message stated to pay amount but you no need to pay that. And also he provided cancellation no for the same. That call was from Hyderabad and in the same way i received a call from mumbai and followed the same trick for phone direct payment.

I didnt pay any of the amount to ICICI yet but they keep on adding lot of fine and now the bill amount is very high. I want to make people understand the ICICI doing illegal practice to sell their products.

Dont get trapped in ICICI Credit Card.
Thank You

This is the mail i sent to ICICI Bank..
______________________________________________________________________________

Dear sir,

Please refer to your statement dated 5/4/2010 showing dues from me as Rs. 87,800/-. In the context I have to state that in June 2008, my dues were Rs. 58,893:08., and the limit was Rs. 48,000/-.

I was told that this amount will be adjusted in 30 EMI of Rs.2000/- each.

Accordingly I paid Rs.2000/- on 15th july 2008 and again Rs.2000 on 02nd August 2008. Thereafter I have been regularly paying Rs. 2000/- every month, and last amount was paid on 03/03/2010.

Despite above, Late fees charges , service tax and Overlimit feet and Interest charges, on all this have been levied upon me.

When requested for settlement I was asked to pay Rs. 10,000/- if want go for Dispute or Rs.39,000/- in 6 monthly instalments, by Mr. Shetty, on phone and who had sent one Mr. Sachin, to collect the money,from me. Mr. Sachin had no covering letter from your Bank in this regards , during May this year. Later on 15th May , Mr. Rohit and Mr. Amit Jadhav from your cash collection department called on phone, to pay 20,400/- in 2 days, either on 17th May. As it was not possible I requested to allow me to pay the same on 2nd June instead. But they refused, saying bank has given only 2 days.
There after one Madam Shefali, called and I sent my Dad, to meet her in your Office at J.B. Nagar Andheri East. As she was busy, she sent Mr.Krishnan Aiyer, Debit Card Area Manager.

On 31st May. Instantly, Mr. Aiyer gave 2 proposal to my Dad,. Pay Rs.33,000/- in 3 monthly instalments or pay Rs.38,000/- in 6 monthly Installments. First instalment to be paid on 5th june 2010. Madam Sheffali called on 2nd June and
Informed that approval letter for Rs. 38,000/- in six monthly instalment is in her hands and she will send some one to collect the payment on 4th June between 5p.m and 6p.m. which was agreed by me. And I made arrangements for payment. Surprisingly, Mr. Amit Jadhav calls on 3rd June saying Bank has decline the amount of settlement and now the new figure is Rs.43,000/- not understanding the trend of one moment one offer and other moment offer is rejected, my Dad came to your J.B. Nagar Branch on 8th June to see Madam Sheffali, who was not available, hence my dad called on phone immediately from your office, and Mr. Aiyer, gave the figure of Rs 43,000/- and assigned Mr. Sharad Purohit to discuss the matter with my Dad. Mr. Sharad Purohit again the figure given by Mr. Iyer, in ten minutes from Rs. 43,000 to Rs.46,000/- if want to pay one instalment or Rs. 48,000/- in six monthly instalments.
Sir, I have already paid Rs.42,000/- without using the credit card, and expected to clear off the dues in few more months by paying Rs. 2000/- monthly installment. I have been in and out of Jobs, trying to earn and paying dues.

Now, I keep getting several harassing calls from your collection agents who always try to threaten me. They also call my father on his number and are very abusive to him. Kindly avoid this because he has not taken the card...I have, hence it is no use calling my parents.
They are very old and need to be respected.

I have full responsibility of my family, and hence I will clear the total credit limit on my account o[censored]pto Rs. 48000/-.That is about it.

Kindly assist.

Thanking you,

Sincerely yours,

Kaajal R. Chandnani
_____________________________________________________________________________

And now they are saying that i need to pay 96000 rupees, which is impossible. Kindly assist.

to my surprise on 20/6/10 i came to know after calling at customer care that my in my savings account a amount has been blocked through credit card banking.I am a regular payer of my installments even though i was not getting statement from bank ,neither any executive visited us to collect payments in last months & all of a sudden they have blocked a amount without sending any letter etc.
Please help me out in settling my account once for all.Please send me your formality documents so that i can settle it down immediately without any delays At my email id arun.[protected]@amberelectrotech.com
My cc no is[protected].
Hoping for a quick response & settling my account once for all & unblocking my amount in my icici bank account.
Thanx.
Arun Naharia
M- [protected]
arun.[protected]@amberelectrotech.com

I the undersigned here by lodging a complaint that on 23rd &24th June 2010 Rs.2 lac worth transactions were made through my Internet banking a/c of ICICI Bank without my knowledge.

Rs 2 lac worth bills were paid through my ICICI Bank Net Banking A/c no.[protected] on 23rd and 24th of June 2010.

I have already registered a complaint at ICICI Bank panvel branch where I have an account on 24th June 2010 at around 0930 am.

I have already lodged a complaint at ICICI Bank customer care on 24th June 2010 aroung 1130 am.Kindly note the Complaint No.[protected].

I here by requesting you to consider my complaint seriously and make arrangements for the refund of my money fraudently withdrawn from my A/c.

My details are as follows,

Name: Rajesh Vinayak Pyati
Address for correspondence: E 51,First Floor,Yashomangal co-op. housing Society,Tilak Road,Near old city Post Office, Panvel, 410206.

Contact: [protected]/ [protected]
ICIC Bank A/c No.:[protected],Old Panvel Branch.
Email: [protected]@yahoo.co.in

Sir, I am holding ICICI CREDIT CARD. Due to my regular and timely payment paying capacity they have awareded their most prestigeous card Identity infinty card. Last month they have delivered my statement to some other person Named Madhu (which i came to know after their call that they delivered to some Madhu) and this name does not exisit in my family. Since i did not receive statement in time i did not pay in time. You will agree on behalf of SMS and Email you can get the information but no body can make the payment without getting the physical statement. When i got my current statement i found the heavy late fee on my statement which is not justified. Please help me in this regard.

Best regards.

JAYANT RAJVANSHI
JAIPUR
[protected]

i am a amfi approved mutual fund advisor having arn code ARN 60068 .i have been continuously harrased by icici amc situated in eminent mall,amritsar.they are not updating my self declaration for the financial year 2007-08,2008-09,2009-10.due to which my commision of 17322.79 is not being transferred to me .i am shocked to see the casual behavior of icici mutual fund people in amritsar that despite submitting my self declarations three times to them they are always ready to give one excuse or another i doubt whether they are running a corporate office or a private office if this kind of behavior they are going to pursue i wont think they are going to even retain their existing buisness

Hi



Whomsoever it may concern



i have never applied for any credit card. i would like to see the documents i have submitted like the address proof and the residential proof where the verification was done. i tried communicating to each agent who called me if you want to get in touch with me please call me on [protected]. please call me with all details. the last person i spoke with aused me and my wife like anything honestly he was giving threatning messages. i really dont know who would resolve this. if i dont get a reply in next 5 working days i will give this complaint to cops and will inform the press of fraudlents happening in ICICI and also in consumer complaints

Hi,

I am Debjani Mukherjee, from Hyderabad.
My ICICI Bank Credit Card number is [protected]
My Hyderabad address as registered in ICICI Bank is: NO 8-1-363/127 F NO 203 KUMARSWAMY HOUSE ADITYA NAGAR COLONY
TOLICHOWKI BEHIND FANTOOSH ANDHRA PRADESH 500008

According to CIBIL Report (Control Number[protected] , Rs 61,670.00 is overdue against my name on an ICICI bank Credit Card ([protected]). Never in my life I had any such credit card with that number.
Moreover, it is mentioned that the card ([protected]) is issued on[protected]; although I am using my first and only ICICI Credit Card only since Nov, 2007 , i.e after I joined Infosys, Hyderabad.

I went to ICICI towers,Monikonda, Hyderabad. There, helpdesk people opened the account details of the card holder ([protected]). To my surprise the name of the card holder is Mr. Prabir Mukherjee. Also we got to know his address which is 110.CHAMUNDA TALA DANKUNI HOOGHLY WEST BENGAL 711224 and phone number as [protected].

Although I was able to see all the details in my eye from their computer monitor, helpdesk people denied giving me any written document regarding this fraud.
They insisted us to check with ICICI Customer Care. Once I called customer care, the person told that Mr. Prabir Mukherjee requested to issue an Add-on card on my Credit Card!! And worthless ICICI people did that without my knowledge and confirmation. As if all the Mukherjees are my relatives. Also they associated my PAN number with Mr Prabir Mukherjee!!!

They also did not agree to give me any written clarification regarding this, rather they want to investigate the thing from their own side. God only knows when they will come back, if at all. It is utter shame on ICICI Bank and the way they function.

And because of such bad pseudo credit history LIC housing finance is not issuing me housing loan. Can you imagine the level of stress and trauma I am going through for the mischievous act of ICICI Bank?

Debjani Mukherjee
Mobile:[protected]

Date :25th June 25, 2010

Dear Sir / Mam,
I am Harshad Indravadan Modi have accounts with ICICI Bank account Number[protected]ATM/Debit card number: [protected]) and[protected]ATM/Debit card number [protected]) had lost both cards along with ICICIBank Credit Card, as my pouch (consisting of said cards along with some important documents) was stolen at Paris Nord Railway station on 23rd June, 2010 between 12.50 Hrs to 14.00Hrs CET. My available balance in account number[protected] was Rs.32080.15 & in account number[protected] was Rs.33325.49. I have made complaint about stolen cards to Paris Police station dt.23rd June, 2010 at 14.00 Hrs CET and then after called ICICI Customer care (Ahmadabad) to block above cards along with my ICICI Credit Card permanently.
Even after permanently blocking of all above three cards, I found that there is a transaction of RS.22379.39 through ATM/Debit card [protected] on 23rd June, 2010. So once again booked complaint with ICICI customer care, Ahmadabad Complaint ID is[protected] dated 24th June, 2010 for the transaction taken place after the theft. [Also I have double check with ICICI customer care on 24th June, 2010 for Blocked cards & ICICI customer care has confirmed that all three cards (01 Cr.card + 02 ATM/Debit cards) have blocked permanently.] With the direction of customer care, I am sending the required document to DEBIT RECON TEAM, A WING 6th FLOOR, AUTOMN ESTATE, CHANDIVALI FARM, ANDHERI, MUMBAI-400072 by register post on 25th June, 2010 from Belgium.
Please find copy of Police complaint (at Paris Nord Railway station) as a reference document along with bank transaction details and do needful to get back my INR 22379.39 earliest. [No card numbers were mentioned in Police complaint as I need to check my data base and was not available at that time.]

Regards,


Modi Harshad Indravadan
+[protected] // +[protected]wife mobile number in India)
[protected]@yahoo.com