ICICI Bank Complaints & Reviews

i have never seen so big bank (icici Bank) having so third grade service. there branch free banking can be accessed only through net and nothing else is provided.

icici bank b2 internet banking is not working from last 20 days and they just keep saying tomm. it will start. all the money is blocked in the account as you dont get check book or debt card.

i still cant believe that icici online banking is having problem from last 20+ days and they cannot fix it.

they have the same answer it will be working from tomm. and tomm. never comes.

i sujest all the guys never to deal with icici for any reason. i think government banks are the best option.

regards

Legal Manager (Personal Loan)
ICICI Bank limited
127 A Sarat Bose Road,
Kolkata- 700026


Loan Application No. (LAN) - LPCAL[protected]
Product - Personal Loan
Name of the borrower - Mrs. Shukla Bhattcharyya
Loan Amount - Rs. 4, 75, 000. 00
EMI - Rs. 18, 140. 00 * 36 months.
Reference - (a) Appeal Dated 07. 09. 2007 &
17. 11. 2007 made to Sri Mainak
Debnath
(Personal Loan Section)
(b) Appeal Dated 25. 12. 2007 &
29. 01. 2008 made to Sri Raj
Kumar Sah & Sri Mukund Chettri
( Area Collection Manager)


Dear Sir ,


I have been sanctioned a Personal Loan of Rs, 4,75,000.00 received by me in

the first week of April 2007 vide your draft no 125481 dated 31.03.2007 for

Rs.4,64,312.00 from your Kollam Branch ( Pin Code – 691001 ) as detailed

above.

I am a simple housewife and had a small business of retail trade of readymade

garments. I was in need of fund for having a small shop. Accidentally,someone

approached me with a loan proposal as trade finance (Cash Credit Facility )

against the shop owned by me of Rs. 5.00 lacs with a monthly repayment of

about Rs. 8500.00 to Rs. 10,000.00 for 60 (sixty ) months bearing a monthly

interest of about 1.50 %. The person was not known to me but assured to

help me. Accordingly, I had put my signatures on the formats he had given

me. Subsequently, when I received the cheque I was really astonished and

accordingly, I tried to return back the cheque on 04/04/2007 at your Calcutta

Office at 224 A J C Bose Road, Krishna Building, 9th Floor as the E M I was

on abnormally high side, but instead, I was advised to continue the said

facility for only six months after which my loan outstanding will be rephased .

Accordingly, there being no alternative I had accepted the terms. I had given

Sixty (60) blank cheque leaves of my bank account in the name of my shop

Contd…Pg 2

-:2:-


in addition to cheque leaves of my personal bank account. As a result I carried

the impression that the loan will be in the name of my shop and not in my

personal name and that too for a term of sixty(60) months.

Accordingly after a gap of 6 months on 26. 12. 2007 I visited your office at

3 A Guru Sahay Dutta Road , Second Floor, Calcutta at 11:00 am and met

Mrs. P. Nag and others at Personal Loan Section, but their attitude towards

customer was in my opinion very rough and rude, After meeting them I

concluded that I was not only in a debt trap but also in a death trap.

From the month of May 2008 I was frequently getting telephone calls using

erratic languages including all sorts of rough abuses which is never expected

from a banker. I suppose they were from outsourced agency, I told them that...

“My intention is only easy terms for repayment and I should not be treated at par

with other intentional defaulters and since I was having some financial problems

I will pay the dues earliest as possible without any further reminder. ” But it was

almost a regular feature of getting such telephone calls reported to be from 033-

3021 9815 / 9829 by one lady “ Shreyoshi “. Being totally frustrated, I again

visited your Calcutta office at 2, Upper Wood Street on 16. 6 2008 and

deposited Rs. 72, 560. 00 in cash as up to date EMI at about 12:30 P.M and

talked to Sri. Sandeep Sarkar & Md Rashid about returning of my 60 PDCs as

ECS mandate was also given in addition to cheques given in my personal name .

Accordingly, a complaint was also lodged as per their suggestion vide token no

S R 69864056 at 5.55 P M . I was assured to get back the cheques through

courier positively by 25.06.2008. For your kind information till date I have not

received back my cheques.

Subsequently, in the last week of March 2009 , I was told by one Md. Tabrez

Rashid that he will try for foreclosure of the above loan account and

accordingly my appeal dated 22.03.2009 was submitted to Sri Mahesh Agarwal

( Mobile no [protected] )for onward submission to him as per his instructions.

On 30.03.09 Sri Agarwal visited my residence in the morning at about 7.30 AM

Contd…Pg 3
-:3:-

and said that foreclosure have been accepted at Rs.1.30 lacs instead of Rs.1.00

lac for which I had appealed and it was duly confirmed by Md Rashid and said

that I will get all my documents within 2 – 3 days. Simply on good faith & trust

a token payment of Rs.20,000.00 was made in cash and the balance amount

was paid in three cheques. After this incident I came to know from my

husband that I have been totally misguided and Md. Rashid also denied the

fact. Being unable to trace Mr. Agarwal I made stop payments for my cheques

and I was totally confused . On 08. 07. 2009 I received a letter from your bank

claiming Rs. 1.50 lacs in 3 sorts as full and final settlement. Accordingly on

21. 08. 09 I had made a cash payment of Rs. 40,000.00 and telephonically

asked for an extension of two months for the balance payment of Rs. 1,10 lacs

I did not get any response. However, on 15. 11. 2009 one Md. Siraj ( Mob.no -

[protected]) visited my residence claimed to be an executive of ICICI Bank

and said that my earlier proposal has been accepted and accordingly collected

Rs. 30,000.00, Rs. 20,000.00 and Rs. 35,000.00 on 16.11.2009, 18.11.2009 &

30.11.2009 respectively. Later on I on detailed enquiry came to know that Md.

Siraj is not from ICICI Bank but from Eden’s Business Solutions, located at

Ladies Park , Park Circus . I have again been cheated and totally confused.

So far total amount paid by me is Rs 4, 89,660.00 as detailed below: -

Date of Payment Amount. ( In Rs. ) Date of Payment Amount.
( In Rs. )
07.05.2007 18,140.00 28.09.2008 18,140.00
27.06.2007 18,140.00 28.11.2008 18,140.00
22.07.2007 18,140.00 22.01.2009 18,140.00
05.09.2007 18,140.00 30.03.2009 20,000.00
05.10.2007 18,140.00 21.08.2009 40,000.00
05.11.2007 18,140.00 16.11.2009 30,000.00
29.12.2007 18,140.00 18.11.2009 20,000.00
29.03.2008 18,140.00 30.11.2009 35,000.00
20.04.2008 18,140.00 TOTAL 4,89,660.00
14.05.2008 18,140.00
16.06.2008 72,560.00
05.07.2008 18,140.00
24.09.2008 18,140.00





















Contd…Pg 4
-:4:-


I again finally appeal to your goodself and your corporate competent

authorities/ superiors for a kind sympathetic review for consideration so that

this problem is solved once for all. At present I have no source of income &

have lost everything including mental peace.


“Please , sir, help me to come out of this death trap “

I remain thankful and obliged as a customer & I shall be waiting for a kind

Legitimate , sympathetic & favorable response from your end .



Yours truly,



(Shukla Bhattcharyya)
6 BRB GT Road
Block – A , Flat No. 401
Doltala , Bhadrakali
Dist. Hooghly
Pin--712232
Uttarpara
26. 06. 2010

MY NAME SUNIL KUMAR NAUTIYAL A/C NO.[protected] AT ICICI BRANCH NEHRU PLACE, NEW DELHI.
I HAVE WITHDRAW MY PROVIDENT FUND FROM FARIDABAD FOR RS.58267.00.CHEQUE NO-612112 DT-07.06.2010 FROM SBI. SBI SEND THIS CHEQUE FROM HIS FARIDABAD BRANCH TO ICICI BRANCH NEHRU PLACE NEW DELHI. VIDE INDIAN POST NO - 533 DT 07.06.2010 BUT MY CHEQUE IS NOT DEPOSITED TILL NOW.I AM NOT RECEIVING ANY INFORMATION FROM ICICI BANK AFTER MANY COMPLAINS. THE CUSTOMER CARE EXECUTIVE ARE HARASSING ME AND NOT GIVEN ANY SUITABLE ANSWER THAT WHERE IS MY CHEQUE. I HAVE URGENTLY NEEDED OF FUNDS FOR THE SCHOOL ADMISSION OF MY SON.

SO PLEASE HELP ME AS SOON AS POSSIBLE

SUNIL KUMAR NAUTIYAL
PH NO-[protected]

Sir,



On 25/06/10 at 2.00 P.M from the name of ICICI Bank I received two massages, in first massage said that Dear Harish Singh, In Continuation of our online banking verification exercise, our service personnel will call you to confirm your URN Mobile PIN. In second massage said that your Customer ID is “HARISHKS000” Your Account Number is[protected]. Your balance is INR 26,183.25. Your Reg. Mobile is [protected]. Then after I receive a call from Mobile No. [protected]. On 2.14 P.M. She told herself the Customer Care executive of ICICI Bank and told me that you have just received two massages from ICICI Bank. Just now you may also receive another massage from ICICI Bank; in this massage you have a URN No. I will call you after receiving this massage and you have to confirm this URN No. Then after at 2.25 P.M I receive another massage from ICICI Bank which contains URN No. At 2.29 P.M I receive a another call from same mobile no. [protected] & same ICICI Bank executive told me that you have just received a new massage on your mobile. Pls confirm the URN No. I confirm him the URN No. At. 2.38 P.M.I received another massage from ICICI Bank that you’re a/c No.[protected] is debited INR 26,100/- on 25.06.10 Info Bill*[protected] online se. Total Avb. Bal. is INR 83.25. I am shocked and just now I call to ICICI Customer care no. [protected] & tell him regarding this transaction. She provides me the Beneficiary name of Ravindra Kumar Dubey & Fraud Complain No.[protected] and also blocked my account card. When I request him to also Block the Beneficiary Ravindra Kumar Dubey A/c No.[protected] of ICICI Bank then she told me to contact to your respective Branch for Blocking this A/c. When I reached at out Vasant Vihar Branch & meet Mr. Nitin ([protected]) & his staff regarding the Fraud, in the mean time the beneficiary withdraw 25,000/- thru ATM. Mr.Nitin suggest me to Lodge the Police Complain and provide me the copy then after we will try to refund because it is a Fraud Case.

In the above circumstances how could it possible that without Bank person of ICICI Bank Mumbai/customer care use ICICI Bank server, send a massage containing Customer ID, Account No. & Reg. Mobile No. The URN No. only helps for Add Payee A/c Confirmation. How can an outsider man without help of Bank person know the ID Password, Transaction Password & Card Detail? The Beneficiary Ravindra Kumar Dubey A/c No.[protected] address Pantaloon Retail (India) Ltd, Plot No. 82, Sector-32, Gurgaon-122001 Ph[protected] also know the person/madam who call from Mobile No. [protected] which is from Mumbai. The IP Address is also available on Bank Server regarding this Transaction, which help to trace the person who made the Transaction.



Pls find the attached another Fraud case of Chandigarh ICICI Bank which is also executed by same pattern & same mobile No. [protected]



Thus the case is clear that the Bank Person & some customer of ICICI Bank is involving in Fraud racket & harassed the other reputed customer & repo of the ICICI Bank. The Beneficiary is also a fraud customer of ICICI Bank who involve in this racket. So at last I requested to ICICI Bank to Pls help me & action Quickly on this type of Customer and recover the amount from him and reverse the transaction in my account and also police action on this type of Bank person & Customer for interrupted this type of Fraud case in Future. Hopefully quick action required.



Thanks & Regards.

Hi
I am an ICICI credit card holder. I got a call from their representative and they inform me that 'we are connecting to verification call and you have to say "YES" else card will be getting cancelled. And I got a call in 5 mins and that is regarding ICICI Lombard'. After that call again same representative informed you will receive a message stated to pay amount but you no need to pay that. And also he provided cancellation no for the same. That call was from Hyderabad and in the same way i received a call from mumbai and followed the same trick for phone direct payment.

I didnt pay any of the amount to ICICI yet but they keep on adding lot of fine and now the bill amount is very high. I want to make people understand the ICICI doing illegal practice to sell their products.

Dont get trapped in ICICI Credit Card.
Thank You

This is the mail i sent to ICICI Bank..
______________________________________________________________________________

Dear sir,

Please refer to your statement dated 5/4/2010 showing dues from me as Rs. 87,800/-. In the context I have to state that in June 2008, my dues were Rs. 58,893:08., and the limit was Rs. 48,000/-.

I was told that this amount will be adjusted in 30 EMI of Rs.2000/- each.

Accordingly I paid Rs.2000/- on 15th july 2008 and again Rs.2000 on 02nd August 2008. Thereafter I have been regularly paying Rs. 2000/- every month, and last amount was paid on 03/03/2010.

Despite above, Late fees charges , service tax and Overlimit feet and Interest charges, on all this have been levied upon me.

When requested for settlement I was asked to pay Rs. 10,000/- if want go for Dispute or Rs.39,000/- in 6 monthly instalments, by Mr. Shetty, on phone and who had sent one Mr. Sachin, to collect the money,from me. Mr. Sachin had no covering letter from your Bank in this regards , during May this year. Later on 15th May , Mr. Rohit and Mr. Amit Jadhav from your cash collection department called on phone, to pay 20,400/- in 2 days, either on 17th May. As it was not possible I requested to allow me to pay the same on 2nd June instead. But they refused, saying bank has given only 2 days.
There after one Madam Shefali, called and I sent my Dad, to meet her in your Office at J.B. Nagar Andheri East. As she was busy, she sent Mr.Krishnan Aiyer, Debit Card Area Manager.

On 31st May. Instantly, Mr. Aiyer gave 2 proposal to my Dad,. Pay Rs.33,000/- in 3 monthly instalments or pay Rs.38,000/- in 6 monthly Installments. First instalment to be paid on 5th june 2010. Madam Sheffali called on 2nd June and
Informed that approval letter for Rs. 38,000/- in six monthly instalment is in her hands and she will send some one to collect the payment on 4th June between 5p.m and 6p.m. which was agreed by me. And I made arrangements for payment. Surprisingly, Mr. Amit Jadhav calls on 3rd June saying Bank has decline the amount of settlement and now the new figure is Rs.43,000/- not understanding the trend of one moment one offer and other moment offer is rejected, my Dad came to your J.B. Nagar Branch on 8th June to see Madam Sheffali, who was not available, hence my dad called on phone immediately from your office, and Mr. Aiyer, gave the figure of Rs 43,000/- and assigned Mr. Sharad Purohit to discuss the matter with my Dad. Mr. Sharad Purohit again the figure given by Mr. Iyer, in ten minutes from Rs. 43,000 to Rs.46,000/- if want to pay one instalment or Rs. 48,000/- in six monthly instalments.
Sir, I have already paid Rs.42,000/- without using the credit card, and expected to clear off the dues in few more months by paying Rs. 2000/- monthly installment. I have been in and out of Jobs, trying to earn and paying dues.

Now, I keep getting several harassing calls from your collection agents who always try to threaten me. They also call my father on his number and are very abusive to him. Kindly avoid this because he has not taken the card...I have, hence it is no use calling my parents.
They are very old and need to be respected.

I have full responsibility of my family, and hence I will clear the total credit limit on my account o[censored]pto Rs. 48000/-.That is about it.

Kindly assist.

Thanking you,

Sincerely yours,

Kaajal R. Chandnani
_____________________________________________________________________________

And now they are saying that i need to pay 96000 rupees, which is impossible. Kindly assist.

to my surprise on 20/6/10 i came to know after calling at customer care that my in my savings account a amount has been blocked through credit card banking.I am a regular payer of my installments even though i was not getting statement from bank ,neither any executive visited us to collect payments in last months & all of a sudden they have blocked a amount without sending any letter etc.
Please help me out in settling my account once for all.Please send me your formality documents so that i can settle it down immediately without any delays At my email id arun.[protected]@amberelectrotech.com
My cc no is[protected].
Hoping for a quick response & settling my account once for all & unblocking my amount in my icici bank account.
Thanx.
Arun Naharia
M- [protected]
arun.[protected]@amberelectrotech.com

I the undersigned here by lodging a complaint that on 23rd &24th June 2010 Rs.2 lac worth transactions were made through my Internet banking a/c of ICICI Bank without my knowledge.

Rs 2 lac worth bills were paid through my ICICI Bank Net Banking A/c no.[protected] on 23rd and 24th of June 2010.

I have already registered a complaint at ICICI Bank panvel branch where I have an account on 24th June 2010 at around 0930 am.

I have already lodged a complaint at ICICI Bank customer care on 24th June 2010 aroung 1130 am.Kindly note the Complaint No.[protected].

I here by requesting you to consider my complaint seriously and make arrangements for the refund of my money fraudently withdrawn from my A/c.

My details are as follows,

Name: Rajesh Vinayak Pyati
Address for correspondence: E 51,First Floor,Yashomangal co-op. housing Society,Tilak Road,Near old city Post Office, Panvel, 410206.

Contact: [protected]/ [protected]
ICIC Bank A/c No.:[protected],Old Panvel Branch.
Email: [protected]@yahoo.co.in

Sir, I am holding ICICI CREDIT CARD. Due to my regular and timely payment paying capacity they have awareded their most prestigeous card Identity infinty card. Last month they have delivered my statement to some other person Named Madhu (which i came to know after their call that they delivered to some Madhu) and this name does not exisit in my family. Since i did not receive statement in time i did not pay in time. You will agree on behalf of SMS and Email you can get the information but no body can make the payment without getting the physical statement. When i got my current statement i found the heavy late fee on my statement which is not justified. Please help me in this regard.

Best regards.

JAYANT RAJVANSHI
JAIPUR
[protected]

i am a amfi approved mutual fund advisor having arn code ARN 60068 .i have been continuously harrased by icici amc situated in eminent mall,amritsar.they are not updating my self declaration for the financial year 2007-08,2008-09,2009-10.due to which my commision of 17322.79 is not being transferred to me .i am shocked to see the casual behavior of icici mutual fund people in amritsar that despite submitting my self declarations three times to them they are always ready to give one excuse or another i doubt whether they are running a corporate office or a private office if this kind of behavior they are going to pursue i wont think they are going to even retain their existing buisness

Hi



Whomsoever it may concern



i have never applied for any credit card. i would like to see the documents i have submitted like the address proof and the residential proof where the verification was done. i tried communicating to each agent who called me if you want to get in touch with me please call me on [protected]. please call me with all details. the last person i spoke with aused me and my wife like anything honestly he was giving threatning messages. i really dont know who would resolve this. if i dont get a reply in next 5 working days i will give this complaint to cops and will inform the press of fraudlents happening in ICICI and also in consumer complaints

Hi,

I am Debjani Mukherjee, from Hyderabad.
My ICICI Bank Credit Card number is [protected]
My Hyderabad address as registered in ICICI Bank is: NO 8-1-363/127 F NO 203 KUMARSWAMY HOUSE ADITYA NAGAR COLONY
TOLICHOWKI BEHIND FANTOOSH ANDHRA PRADESH 500008

According to CIBIL Report (Control Number[protected] , Rs 61,670.00 is overdue against my name on an ICICI bank Credit Card ([protected]). Never in my life I had any such credit card with that number.
Moreover, it is mentioned that the card ([protected]) is issued on[protected]; although I am using my first and only ICICI Credit Card only since Nov, 2007 , i.e after I joined Infosys, Hyderabad.

I went to ICICI towers,Monikonda, Hyderabad. There, helpdesk people opened the account details of the card holder ([protected]). To my surprise the name of the card holder is Mr. Prabir Mukherjee. Also we got to know his address which is 110.CHAMUNDA TALA DANKUNI HOOGHLY WEST BENGAL 711224 and phone number as [protected].

Although I was able to see all the details in my eye from their computer monitor, helpdesk people denied giving me any written document regarding this fraud.
They insisted us to check with ICICI Customer Care. Once I called customer care, the person told that Mr. Prabir Mukherjee requested to issue an Add-on card on my Credit Card!! And worthless ICICI people did that without my knowledge and confirmation. As if all the Mukherjees are my relatives. Also they associated my PAN number with Mr Prabir Mukherjee!!!

They also did not agree to give me any written clarification regarding this, rather they want to investigate the thing from their own side. God only knows when they will come back, if at all. It is utter shame on ICICI Bank and the way they function.

And because of such bad pseudo credit history LIC housing finance is not issuing me housing loan. Can you imagine the level of stress and trauma I am going through for the mischievous act of ICICI Bank?

Debjani Mukherjee
Mobile:[protected]

Date :25th June 25, 2010

Dear Sir / Mam,
I am Harshad Indravadan Modi have accounts with ICICI Bank account Number[protected]ATM/Debit card number: [protected]) and[protected]ATM/Debit card number [protected]) had lost both cards along with ICICIBank Credit Card, as my pouch (consisting of said cards along with some important documents) was stolen at Paris Nord Railway station on 23rd June, 2010 between 12.50 Hrs to 14.00Hrs CET. My available balance in account number[protected] was Rs.32080.15 & in account number[protected] was Rs.33325.49. I have made complaint about stolen cards to Paris Police station dt.23rd June, 2010 at 14.00 Hrs CET and then after called ICICI Customer care (Ahmadabad) to block above cards along with my ICICI Credit Card permanently.
Even after permanently blocking of all above three cards, I found that there is a transaction of RS.22379.39 through ATM/Debit card [protected] on 23rd June, 2010. So once again booked complaint with ICICI customer care, Ahmadabad Complaint ID is[protected] dated 24th June, 2010 for the transaction taken place after the theft. [Also I have double check with ICICI customer care on 24th June, 2010 for Blocked cards & ICICI customer care has confirmed that all three cards (01 Cr.card + 02 ATM/Debit cards) have blocked permanently.] With the direction of customer care, I am sending the required document to DEBIT RECON TEAM, A WING 6th FLOOR, AUTOMN ESTATE, CHANDIVALI FARM, ANDHERI, MUMBAI-400072 by register post on 25th June, 2010 from Belgium.
Please find copy of Police complaint (at Paris Nord Railway station) as a reference document along with bank transaction details and do needful to get back my INR 22379.39 earliest. [No card numbers were mentioned in Police complaint as I need to check my data base and was not available at that time.]

Regards,


Modi Harshad Indravadan
+[protected] // +[protected]wife mobile number in India)
[protected]@yahoo.com

Sir,
I `m holding a saving a/c with icici bank for last 13yrs. and now requested for a debit card 2 .6 months back and instead again received a normal atm card,upon requesting again finally received debit card after 10days and i`m still awaiting my pin no.from the bank for last 15 days due to which i`m unable to operate my a/c with convenience for all this period. I have tried to call customer services but it is impossible that one can speak to the executive in this bank. Is there any way that without going to the bank i can find a solution.
Monica bhatia
[protected]@gmail.com
[protected]@yahoo.com

Dear Sir,
I had icici Tax Saving Bond-022005-tsb-one. Bondholder No.[protected] and Certificate No 28630. It Matured on[protected].But maturity sum not received yet.I was informed by thier ivrs operator, phone no.28307777 that they have sent twice through registered post. But since I donot exist hence it has gone back. Hence I was advice to reinvest the amount somewhere which I can do without problem.What can I do- I am from Guwahati and he is sitting in Mumbai.
I request to convey my feeling to the icici boss and request him to give my maturity sum. Yhanking you.
M K Gogoi

My Address:
DGM(EB&BP)
O/o The CGMT, BSNL
4th Floor,Assam Telecom Circle
Panbazar, Guwahati-1

Residential Address:
M K Gogoi ITS
2C-Block A, Brindaban Apartment
Ganesh Mandir Path
New Guwahati
Guwahati-781020
Assam

I have ICICI credit card and using it from 2 years, recently in March 2010, there is some discripence in statments and the same was informed to ICICI executives and Managers through Emails and Calls by them to me. After several intimations also there is no solution from them.

Even i have shown where exactly the issue is, after recognising the mistake done by them and provided statement through my gmail to their customercare mail id, their service manager Ms. Srikanthika started negative conversation stating that they did not receive any statments.

Daily i used to get a call in the morning aroung 9'O clock where tht time is my travel time to Office, this is a regular time for me to get a call from them, even after intimating regularly for each and every executive about the issue, they will connect the same to Service manager and again i have to explain the same to them inspite their will be no solution for the problem.

I have written them requesting to revise the statement and i can pay the amount, but they will never listen to my words and will continue with their policies where in iam effecting with uncessary charges in the statement.Recently then have sent their Recovery officer to my office and tourchered me, after all intimations also they are not providing any solution to me and tourchering like any thing with calls.

Iam attaching the statements which i have forwarded to them and in the same statment there is a mistake where statement is showing available credit limit of Rs xxx and i can able to swipe the same, but in the same statement they have charged over limit charges to me which is unfair.

Not only this issue of credit card i have faced so many issues with my salary account where in they will deduct amount with out my information,

Totally iam vexed with thier service from the day one and there wont be any solution by them to customer queries.

Finally ima approching Cosumer forum for solution.

I am having a saving A/C in ICICI.My A/C # is[protected]. My name is Rajesh Xavier.Yesterday I gave an intimation in the bank as I had to withdraw 1.5 lacs ICICI Bank Vikhroli West. The madam on the cashiers counter Mrs.Lata said its fine but today when I went over there I had to wait for an hour but no staff over there was interested to attend me.What ID proof she wanted I had taken but when Madam Lata directly said this was not the papers which I had said the branch manager Mr.Shankar also came in between and asked for all the ID cards which I was having.That time I felt as if I am beggar over there or asking loan from them.For withdrawing my money I was seen as a robber or some thing else .The branch manager there and all the other staff working saw me as cheater.Because of this type of staff the banks reputation is getting worst.Pls tell the staff that we are having our A/C in ICICI thats why they are getting salary so follow the rules when dealing with them.I know this is only a formality cos u people are not going to take any action so I am taking an action of closing the A/C in ICICI and going for a good Bank.

ICICI/DA/01
June 23, 2010

To
3i INFOTECH LIMITED
ICICI Bank Bonds – December 2003
Maratha Mandir Annexe
Dr. A.R. Nair Road
Mumbai Central,
Mumbai – 400 008

Dear Sir,

Sub: ICICI Bank Bonds January 2005 issue – Tax saving bonds – matured-payment request regarding
Ref: 1) Bond reference No. G23000327; Bond holder No. 06219170; REG No.[protected] dated 08.04.2005.
2) Bond reference No. G23000329; Bond holder No. 06219172; REG No.[protected] dated 08.04.2005.

I am employ of L&T ECC Division Chennai and purchased the above referred Tax saving bond while working at Muzaffarpur; Bihar.
The above referred Tax saving bonds redemption date is 11.03.2010. (Copy enclosed) Till date I have not received any communication about the payment of these bonds.
Request you to make the payment immediately to my HDFC Bank account number as mentioned in the bond or to my ICICI Bank account No.[protected]; ECS MICR No. :[protected] & IFSC Code ICICI0006196; Thiruvannamalai Branch.

Request you to communicate in this connection to the permanent address as mentioned in the Bond or to my E mail ID [protected]@lntecc.com. CELL No. [protected]

Expecting the reply from your good office early.

Thanking You
Regards

D.ANANDAN.

dear sir.

i have still not received my cheque which is confirmed to be posted at my new address by the ICICI investor services

I am attaching the mail i received from the investor servicespl. can u help me out where the cheque is and is it possible that they can directly deposit in my SB A/C written in the bond

regards

tejas solanki

[protected][protected][protected][protected]
the mail recd. from ICICI :-----

RE: 'ICICIINF=[protected]'‏
From: Investor ([protected]@icicibank.com)
Sent: 16 June 2010 10:46AM
To: [protected]@hotmail.com ([protected]@hotmail.com)

Dear Sir/Madam,

Bondholder Number - 6251677
Name of the Investor - TEJAS A SOLANKI

ADDRESS :
D-101 VRUNDAVAN TOWNSHIP,
MAKRAND DESAI ROAD,
GOTRI,
BARODA - 390007

Please note we have re-despatched the redemption warrant No. 150230 cheque No. 151524 dated 11/03/2010 for Rs 31,780/- to your above mentioned address on 02/06/2010 by Blue Dart courier consignment No. [protected].

For any inquiries regarding ICICI Bank shares/ bonds you may please write to us at [protected]@icicibank.com


Regards,
IRC Team
Investor Services - Bonds
3i Infotech Limited
International Infotech Park
Tower No. 5, 3rd floor
Railway Station Complex
Vashi

Hi,

I am settling my credit card with ICICI legal department. They gave me a settlement plan which I agreed to. This was followed by my first payment. I had asked them that before making the payment I would need a confirmation document which they agreed they will send it to me. But before sending the doc they asked me to make an initial payment. The reason given to me was that it was a weekend and the bank will not be able to issue the letter but the days will be counted (very strange reasoning) to which I agreed and made the first payment and sent an email asking the legal persons to dispatch the document immediately else I will not make the remaining payment.

Obviously I did not receive any document. After the due date of the second instalment, the representatives are telling me to pay without the approval. Actually the bank never approved it and still I was asked to pay.

This is severely illegal step being followed by the legal department. I want to escalate this issue or else I would appeal in the court of law.

Regards,
Sachin