[Resolved]  ICICI Prudential Life Insurance Co. Ltd. — Policy number: 16373758 Life Annuity guaranteed 10 years and life thereafter without return of purchase amount

Address:Ahmedabad, Gujarat

Adter my retirement my policy was due for payment. I had visited them and they have fill up the form which I had signed , now when I have received the policy I had contected them and they say the policy you have opted is not refundable and if you die tomorrow your nominee will not get aany thing, now can any body sign such policy where he is not getting even bank interest monthaly. I would request you to interven in the matter and get me my money refundrd from the company since this is puraly fraud.
Regards and awaiting your help. I have attached communication for taking up with them.
Suman.Tailor
[protected]


From: ICICI Prudential Life Insurance Co. Ltd <[protected]@iciciprulife.com>
To: suman.[protected]@yahoo.co.in
Sent: Tuesday, 23 April 2013 12:30 PM
Subject: Re: Re: Response for Call ID # 57654551 from ICICI Prudential Life Insurance Co. ltd. Call ID # 57867654



Dear Mr. Sumanbhai B Tailor,

We refer to your email dated 22nd April 2013.

This is with reference to your concern pertaining to Annuity.

We wish to inform you that we acknowledge the receipt of your concern pertaining to annuity for your ICICI Pru Immediate Annuity - Tied (UIN: 105N009V09) Policy number: 16373758.
In reference to your concern, we wish to inform you that the annuity option “Life Annuity guaranteed 10 years and life thereafter without return of purchase amount”. Chosen by you has been registered in our records with a Monthly payout frequency. Accordingly, we have been processing your annuity refund as per annuity option chosen by you with a Monthly payout frequency.
However we understand that you wish to surrender the policy. In this regards, we wish to confirm you that we are unable to comply with your request for surrender of the policy as you have already chosen annuity option.
As per annuity option chosen by you, the annuity is guaranteed for a period of 10 years even if the annuitant passes away. If the annuitant survives the guaranteed period then the same annuity will continue till the time the annuitant survival.
To communicate you about the above, we tried to contact you on [protected]; however call was not answered by you.
We appreciate your time and patience in this regard.
In the interim, in case of any assistance required, please contact us at our customer care helpline no:[protected] or write to us at [protected]@iciciprulfie.com .NRI customers can contact us on[protected].


Please contact us for further clarifications, if any.

Click here to give feedback

***Customer Alert*** : E-Statements at a Single Click...!! Click on below link :
https://www.iciciprulife.com/customer/ppcdetailsprelogin.jsp
With this you can now get your Premium Paid Certificate (to file your tax returns), Premium Receipt and Premium Notice at the click of a button in 3 Simple steps...!!

Yours Sincerely,

Dimple A.
Manager - Customer Service
ICICI Prudential Life Insurance Co. Ltd.
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Nov 02, 2013
Updated by suman.tailor
Nothing is happining on the complaint.
Complaint comments 

Comments

Dear Mr. Tailor,

We regret the inconvenience caused. Our representative will get in touch with you in the next 4 hours to assist you with your concern.

We appreciate your patience.

Regards,
ICICI Prudential Life Insurance
Nothing is happining on the complaint.
Dear Mr. Tailor,

We will have your concern reviewed again and accordingly provide a resolution at your registered email address.
In case of any further clarification please contact us on our Customer Care number[protected] or write to us at [protected]@iciciprulife.com.

Regards
ICICI Prudential Life Insurance
Dear Mr. Tailor,

We wish to inform you that the concern highlighted by you has been reviewed. Accordingly, a communication has been sent to your registered email address with the details of the resolution offered.

In case of any further clarification, please contact us on our Customer Care number[protected] or write to us at [protected]@iciciprulife.com.

Regards,
ICICI Prudential Life Insurance

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    ICICI Prudential Life Insurance
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    56%
    Complaints
    1331
    Pending
    0
    Resolved
    731
    ICICI Prudential Life Insurance Phone
    +1 860 266 7766
    ICICI Prudential Life Insurance Address
    1089, ICICI Prudential Life Tower, Appasaheb Marathe Marg, Prabhadevi, Mumbai, Maharashtra, India - 400025
    View all ICICI Prudential Life Insurance contact information