[Resolved]  ICICIcredit Card — charging excess of amount for the credit card

as iam using ICICI bank credit card for more than one year, i have been purchased products using icici credit card. The total outstanding will be of Rs.23,000/-, they asked to pay minimum due of Rs.6450/- on 21stof december 2007,but i paid Rs.6500/- on 28th of december,for that they have charged me Rs1700/-as late payment as well assent a letter to pay all the dues immediately.suppose if i tried to call the customer care also,they are not responding well and they are providing the details what i asked .if i asked them to come for the settlement also , they are not accepting, so i have been firmly planned to surrender the card ,but donohow to do it.I[censored] provide with enough detaits to solve my problem will be really helpful.
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

I am akash agrawal from Gwalior new user of credit card. I dont know how to use it and after using what is the procedure of repayment. My card received to me on september 2007. Just checking the card i withdraw the cash from the card Rs. 100/- . Having receive the card , i have not receiced any letter or statement regarding payment. Your executive give not full instruction regarding credit card how it is possible for a layman to a proper use of credit card. Yesterday i went ICICI office at gwalior for credit card information, they told me about my due payment. My due payment is so high. It is not possibe for me to submit that amount, it is all happened due to lack of information and misguidance of your executive. I think this is not a facility it is just a headec , without any information how can i know that what is my due amount and what is my due date. So i have been firmly planned to surrender the card ,but donohow to do it.I[censored] provide with enough detaits to solve my problem will be really helpful.
Thankyou
Akash Agrawal
[protected]
yes i totally agree to your complaint even iam facing the same proble even i want to settle the credit card but icici bank is never aggreeeing to this please let me know how should i settle the card and be a free person
Hi,

I received a call from ICICI Lombard regarding Insuranace Policy unfortunately I bought this for Rs 10,000, Later on I enquired about return benifit, & I came to know that there in none of return benifit facility, so I decided to cancel & but in credit card bill I received cancellation charges of RS. 2117

At the time of cancellation I had told do not apply cancellation charges to my bill, & no one has informed me at the time of buying that there should be cancellation charges.

So request you allow me waiver of this bill amount, else disable my Gold credit card & also my Saving a/c in your bank.

Personal details : Hemant G Shimpi. Pune
ICICI branch Bund Garden Pune.
Mobile No : [protected]


Thanks,
Hemant Shimpi.
Respected sir,
I wished for your favourable and urgent help as I am totally faid up the harrasments from the bank of ICICI cridit payment collection executives.
Sir, I have an ICICI Cridit Card No. [protected]. sinc few years I paid properly and timely but now from last year iam unable to pay it as my financial condition is poor due to sudden demise of mother as she was cancer patient lots of expenses done on her but was of no use. My husband is not with me I am totally all alone in worldwith my two small kids . when iam in duty of emergency( Hospital ) executives comes in house and asked here and there about me my kids and I am in mentally disapointed always about it. Last week one executive came here and insulted me and told me Iam waiting your out side of door he sat there on his bike.
Sir, If i had even a singlr Rupe I never requst you help me Sir, i am not telling that I won"t pay it I can pay and clear it in Rs.5000/- my husband was using it I don"t now about it but I can pay this amount. This can only possible for me.
Sir,
With deepest request to you to draw your helping hands towards me wishing for your favourable help with lots of tears and hundred folds waiting for your earlist help

Thanking You

Rajni Reddy.
Bhopal (MP)
I agree with all of you and for more clarity, I wanted a reset of PIN for my ATM cards as I had lost my diary which had all the details. I called three banks; ICICI, ABN AMRO and HDFC all one after the other. ABN AMRO was the best and the quickest have done my job on the call. HDFC was second best taking a bit more time on the hold up part but nevertheless they are angels as compared to ICICI bank. ICICI bank was a hell on earth, they verified me and to my utter disbelief they said that I even after al this I will have to go to their bank branch and get myself verified. Which was so pathetic, I spend more than an hour on the phone wasting much time and money and then like a govt. bank, they ask me to come over for just a reset of a PIN. Even in the case of a Govt. bank I would have known so I would have saved money on the phone as we all know that we need to go there and have the work done. But this was the worst of both the worlds, its disguise an international bank using tele banking which is practically useless as after that one needs to go to them to pay your respects. I have decided that once my vehicle EMIis are over, I will ASAP close my account with ICICI as there many banks exceeding quantumly in terms of quality compared to this one.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    ICICI Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    65%
    Complaints
    23614
    Pending
    2051
    Resolved
    14242
    ICICI Bank Phone
    +91 22 2653 1414
    ICICI Bank Address
    ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
    View all ICICI Bank contact information