[Resolved] Idea Cellular — balance deduction
Jaipur District, Rajasthan, India
I have ported by number from TATA Docomo to idea. In the scheme i got 50 Mb data. I was using that data till 3 days. After three days i recharged with 51 rs top up and then i used the net they made a deduction from mail balance for data using. I still having the 11 Mb data in account. I called them on their call center. They told that this deduction is made for data uses. You have hadn't any free data uses. Still i can see the balance of 11 Mb in my account. So please help me out to solve this problem. I want back my deducted balance.
Complaint marked as Resolved Aug 26, 2016
Verified SupportIdea Cellular Customer Care's response, Apr 20, 2012
We wish to inform you that your complaint for wrong deduction related issue has been initiated with us; under reference number 1-[protected] and you shall hear on the same at the earliest.
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