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Idea Cellular Complaints & Reviews

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Last updated Apr 19, 2024
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Idea Cellular Phone Numbers

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1800 270 0000
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+91 95 9400 4000
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Suman Tower, Plot No. 18, Sector 11
Gandhinagar
Gandhinagar District
Gujarat
India
382011

Idea Cellular reviews & complaints page 680

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A
amitkarnad
from Delhi, Delhi
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UNAUTHORIZED DEBIT CHARGES

Address:Mumbai City, Maharashtra

I have been getting unauthorised text messages & debbit charges from IDEA. When I call customer care, their default response to me is "this has been activated from your side". In the last 14 days, I have got 3 text messages from IDEA as :

1 > 13th March : text message received for TV PACK activation which I never asked for & resulting in a DEBIT CHARGE of 49/-. After reporting it to IDEA I got a COMMUNICATION...
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N
NILANCHAL PATRA
from Indore, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

DEDUCTION OF MONEY FOR MOBILE TV ACTIVATION

Address:Sundargarh, Odisha

Dear sir,on 22-03-13 idea cellular has automatically deducted Rs 19 for mobile tv activation without my request and Rs 20 for downloading lauren from techzone without visiting the site also.I lodged a complaint on 23-03-13 for both the deduction but they only considered for mobile tv activation and other one discarded,SR-[protected] and told me before 08 PM ON 26-03-13 money will be refunded but on 26-03-13 morning they deducted another...
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P
pawan kumar bhatia
from Agra, Uttar Pradesh
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regarding blocking mobile no 9634102020

Address:Delhi

Sir today i travel from bareilly to Delhi to Amritsar,while traveling some one picked my pocket from Delhi and in my pocket i have BLACKBERRY mobile,it is stolen by someon
e pls help me o find it,here is a no.
Idea-[protected]

pls close this numbers,i shall be highly thankful to you for this help....
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S
saiyedsalman
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Outgoing Barred Without Prior Information

Address:Uttar Pradesh

Hello,

My Idea number is - [protected] (Corporate Number)

Yesterday I found that outgoing on my corporate number [protected] has been barred without any prior information. I did not receive any notification in any form to make a partial payment. I called up Idea customer care and talked to CCE Sunil Thakur and supervisor Amjad Khan. I did not get any help from both of them and they keep asking me to make a partial...
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S
Sharique Qayam
from Kolkata, West Bengal
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lost idea sim

Address:West Bengal

I am Md.Sharique I lost my idea sim along with the cell phone on the21.03.13 with last recharge of Rs 220 around park street area please block my sim my number is [protected]....
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R
Ravichandran Gurusamy
from Tiruchirappalli, Tamil Nadu
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Not Charging Properly

Address:Pudukkottai, Tamil Nadu

My coin box No [protected] It is Used for Police Training School at Pudukkottai dist.I asked that the Idea coin box agent for recharging from last 4 days due to inconvenient for training constables to conduct some urgent matter convey to their family they are not used cell phone under Training period that onty I asked. But nobody can responding through phone. Many more time I have made complaint. But i don't no who is the right person...
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C
clintonbabu
from Mumbai, Maharashtra
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cheated on gprs and bad behavior from customer care executives

Address:Bangalore, Karnataka

Name:Clinton Babu
Mob No:[protected](Idea)

On 3rd feb 2013 i've recharged for 14rs gprs. When i was checking the gprs balance it is 710mb valid till 13th march 2013. I've started using the service on the very next day and by evening when i was checking the main account and special account balance, it was zero.

On the time when i was recharging i was in kerala and the sim is from karnataka, so...
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M
mupuranik
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

benefit of mobile recharge not provided

Address:Nashik, Maharashtra

To: shashishekhar.[protected]@idea.adityabirla.com; [protected]@idea.adityabirla.com
Subject: Customer complaint

Hello,

My mobile no. is [protected]
On 15 March 2013 I recharged for Rs. 148 and Rs.500.
But the internet usage was charged not as per Rs.148 plan and Rs. 500 were consumed for internet usage.
Recharge of Rs. 148 was done first.
Thus I am not given benefits of recharge of...
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M
mahi1987
from Ludhiana, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

balance deduction

Address:Delhi

Sir my complain is against to idea mobile operator he is my balance cut with out my permission in night i call to customer care 2 times but he says call you after 4hour i do again call 5 hour he say call 4 hour...
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J
Jaleelrajabdeen
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

threatening call

Address:Ramanathapuram, Tamil Nadu

Trace Out this No.[protected]. It is a nuisance call frequently disturbing in overall ramanathapuram region. please trace out and infirm me or email me the contact address.to the following id

jaleel.[protected]@gmail.com...
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V
vipin83
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding wrong GPRS charges

Address:Pune, Maharashtra

Query regarding wrong GPRS charges applied for 16-Feb-13 to 22-02-13 period (IDEA)

My idea post paid number is [protected] and I am using infosys 250 cug plan.
I got the bill of previous month. Where I am seeing wrong GPRS charges being calculated. I had made a request to change my plan between the billing cycles but both the plan having 512 mb data usage and I used only 330 BM for complete month.
Idea custcare...
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A
amrendradubey
from Mumbai, Maharashtra
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extra bill amount

Address:Uttar Pradesh

Dear sir
i am a usser of idea cellular post pain mobile connection no.[protected],i got the bill of 23jan to 22 fab 2013.but we find the error in bill he charge two time six monthly advance rental charge and also charge the dec-2013 bill amount which is pay by me and have the deposit slip.many time i give the complaint form personal idea office and customer care but still not attend the complaint and bill is not correct and connection...
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A
agarwalvarun
from Mumbai, Maharashtra
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without any reason my postpaid no is blocked

Address:Gautam Buddha Nagar, Uttar Pradesh

Regarding complain with chhaya comunication[idea cellular] shop no 111 sec 26 noida... That franchise owner is Ms. Chhaya bansal.
That case is today i will barred my postpaid mobile no without any reason&complaint and without any communication for yesterday 4.34pm.
than i will check with customer supourt officeer Mr.Rahul. he said ur no is dissconceted direct to chhaya comunication..
so i will requset u pls check...
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K
kesavaanji
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no active

Address:Prakasam, Andhra Pradesh

hai sir my name is t. veeranjenaya kesava i newley take idea postpaid sim one motn back but still no active the sim , i am asking the staff but no reply i give all douctmes . my no is [protected] i pay the money also my anthor no is [protected]. so plz help me sir...
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I
Indrani232432
from Rajkot, Gujarat
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Useless Idea customer care irritating me

Address:South 24 Parganas, West Bengal

Network of idea in kolkata is very bad....the customer care people are useless they put me on hold and disconnect the call....im getting irritated now.

...[protected]@yahoo.com...
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S
Saurabh Cool
from Hyderabad, Telangana
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about gprs complaint

Address:Jalandhar, Punjab

when i launched my new number [protected] then they sent me a welcome letter in which it is written that you have discounted 500MB for two bill cycles and now they have costed me RS 325 for GPRS usage and now i want that they should do recovery about this my e-mail is desimunda.[protected]@yahoo.in............thanks if you will help me......
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SANTU BISWAS
from Maslandapur, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unsolicited sms

Address:North 24 Parganas, West Bengal

Dear Sir,
I'm SANTU BISWAS an a customer of idea GSM service. My number is-[protected] (Ported from RIM SMART). I face the problem from when I ported my number to idea that is " I've getting few message everyday from Smart & Airtel service provider " The example o[censored]nsolicited number is- RM[protected]/03/13 09:36am, 09:47am, 09:58am) & AV-650003. But how can it possible? Can u please explain it?br...
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R
rohan.mandhanya
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bill discrepancy

Address:South Delhi, Delhi

Dear Sir,

My account No.[protected] for mobile no. [protected] have Invoice Period from 15-Feb-2013 14-Mar-2013. I have got discrepancy in my invoice no: [protected] regarding Roaming Charges.

As per my Invoice period and billing cycle period from 15th to 14th of every month, in my latest bill Roaming Charges included with date of 11th Feb 2013 & 12th feb 2013 which not including in this invoice no. [protected].br...
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V
vemur23
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

IDEA postpaid connection - Postpaid Conn. not Activated

Address:Hyderabad, Andhra Pradesh

Dear idea careccare.ap,

I am bringing to your notice that my prepaid to postpaid activation is not happen.
On too much convince by your customer care on prepaid to postpaid I shifted on.
Now I lost both prepaid and postpaid connections and I don't know what to do now.
I am NARENDRA VEMURI and my NUMBER is[protected].
If you cant do things property dont do it.
I want my working prepaid...
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nikhilsaini75
from Jaipur, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

balance deduction

Address:Jaipur, Rajasthan

I have ported by number from TATA Docomo to idea. In the scheme i got 50 Mb data. I was using that data till 3 days. After three days i recharged with 51 rs top up and then i used the net they made a deduction from mail balance for data using. I still having the 11 Mb data in account. I called them on their call center. They told that this deduction is made for data uses. You have hadn't any free data uses. Still i can see the balance...
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