[Resolved]  Idea Cellular — bill detail

I am M.Narayanaswamy, my Idia No [protected].
Iam reqesting to you i lost my mobile last night, so i am requesting to you ban the sim and i need same no sim.

Idea Cellular — ISD billing on fraudulent number by Idea

I am Idea Cellular customer. I have been charged ISD charges of Rs. 800/- for calling on ISD number [protected], which i did not call. As per findings on google, phone number [protected] is a fraud number from Austria . Many other Idea Cellular customers have been cheated and charged for ISD calls on this number.

I have inquired at the call centre of Idea Cellular and also written to their grievance cell and MD for resolving the issue and reversing the ISD charged wrongfully deboted to my idea account. But failed to receive any reply about billing on this number.

Kindly assist on getting the neccessary reversal of ISD charges of Rs. 800/-

Gouri Chari

Idea Cellular — complaint against GPRS uses charges

I am having Idea postpaid connection, no [protected]. Currently 249
combo plan is activated on my connection and accordining to this plan
1 GB of GPRS data is free.
From last two bills (Feb & March), I have been charged Rs 0.40 and Rs
761.23 against GPRS uses.
I had called Idea customer care three times and every time their
representative denied to take my complaint as my bills were not
accesible to them.

Sir,
I need my call details(SMS, incoming & outgoing from 01/12/2010) my post paid sim no: [protected].
so plz accept my reqest & send me(by e-mail) the call details of july as soon as u can make it possible...
by,
Vijay Kumar

Idea Cellular — Rare Network coverage and traffic congestion in Hinjewadi Phase 3

We have hardly any network coverage provided by Idea in Hinjewadi Phase 3. It has been more than 3 months with network issue and now we have tariffic network congestion in Hinjewadi from last 2 week.

No end to the problems in sight.

Idea should resolve this network issue immediately.

Idea Cellular — Disconnection of Mob No 9826489696

1.I was using IDEA prepaid SIM(mob no [protected]) since 2004 with a life time validity taken by paying Rs 999/-.
2.From 12- Jan- 2011 i was on roaming.
3.On 18-feb-2011 i got msg for re-submission of documents,which i could not do immediately(because of roaming) .
4.As per records last call on my number was on 22 feb.
5.Before entering MP/CG circle on 16-mar-2011 my mobile was active.
6.After entering, my SIM registration got failed(and i dont know why).
7.On 19-mar-2011 i submitted my documents for re-verification @ IDEA outlet indrapuri and i was assured that my no. will get active by 23-mar-2011.
8.Till now my no. is inactive,on inquiring about the reason IDEA customer care team told that the number is churned out and re launched in the market.
9.IDEA docket no for my complaints are 1-[protected],1-[protected].
Now my grievances are as follows:-
1.I think that i was hard done.
2.they were having information that the no. is on roaming, in spite of that i didn't received any call from IDEA team for seeking information regarding resubmission.simply sending message for re verification will not mean that there job is over.
3.there representative told me that i have not made a call since 22-feb-2011,I have taken Life time validity so despite of not making a call for long time my number cant go dormant.
4.I have not got any satisfactory and rational response from your team till date.

Idea Cellular — Cheating and humiliating treatment

i guys getting an idea really sucks x(.. here am posting the treatment we got while trying to get get an idea postpaid connection. This is a written communication guys!.. hope u'd think well before thinking about IDEA cellular



----- Original Message -----
From: G. R. Shukla
To: grievance.[protected]@idea.adityabirla.com ; appellate.[protected]@idea.adityabirla.com ; ccare.[protected]@idea.adityabirla.com
Cc: [protected]@technocratesglobal.com
Sent: Wednesday, March 09, 2011 3:01 PM
Subject: Flaw full services and humiliating behavior of executives


Dear All,

I am writing to report about some awkward experiences I had during an endeavor to get an idea postpaid connection.

1. After I contacted to idea call center; my documents and payment was picked –up after 4 days and dozen of pesky calls for address confirmation again and again.



2. I was provided a SIM pack (SIM No. [protected] 4287) and offered a No.[protected] with the promise that the same will be activated within 48 hrs after verification.



3. I got a couple of calls for verification in one of which the guy was requesting me for false confirmation as he was not able to visit at my place which I denied.



4. I think the above action from me (denial form false confirmation) turned an offence and I was asked for activating another No. as the No. previously offered to me falls in some other zone. However I Denied for the other No.



5. I assigned the task to my assistant Vivek (Marked as CC) who unfortunately had some hot exchange with the guy and customer care.



6. After 2 days (Tuesday March 8th 2011) I got a call form a guy who was pressing me to get another No. activated or get my existing No port to Idea and after my denial and me asking for my money back he became very rude and humiliating. He seemed to be drunk and started using rude words to me resulting I had to end the call.



Finally I have opt for some other provider now; it’s like taking out my frustration though I don’t think it’s going to make any tangible difference alike they do in government offices.

and anyways it not like a spam and something like that confirmations can be sought on [protected]

Respected sir,
I want the name and address o[censored]ser of mobile no.[protected] urgently.

Please give me reply on priority basis

Regards.

Binod

Idea Cellular — COMPLAINT: POOR SERVICE FROM IDEA RESPONSE REQUIRED ASAP.

This is regarding my IDEA cell number[protected].

this number was working fine, my father was using this cell he went to United states and switched off this number for about 3 months he was having two more cell 1. vodafone 2.Docomo, now when he came back last monday 11th April 2011, both vodafone and DOCOMO is working but IDEA cell is not working and it says number is barred. what is this nonsense..... moreover asking gujarat customer care as this number is from gujarat circle, they replied very rude saying we can not do anything.

If this number is not getting started by this weekend, i will drag this matter to required place. take this seriously. stopping the service this rule should be equal to all operators not only in IDEA.

expecting early reply.

Idea Cellular — allotment of number to different customer less than 2 months time

To,
12-4-11
Miss Shalini,
Nodal officer,
Idea.

Subject: An allotment of number away from the principle of IDEA .

Kind Attention: Miss Shalini.

With due respect I ( md tarique khan) is Associated from your organisation as valuable customer from long back. My number is [protected] .It is hard to digest that your organisation has allotted this number to a different user just almost 2 months back. I came to know, he is from gurgaon and using this sim card after getting from shop.

As far as policy is concerned, You cannot allot this number to a different user who is using from long back and I put this mobile in off condition just for 45 to 50 days. According to your policy, if a person is not using continuously for 3 months, or not activating within 3 months,this policy varies from 3 months to 5- 6 months .Even though, You can hear recorded conversation at your end.

I m really sorry to say ,At your end also, smart executives/manager from your organisation, varies from their statements regarding company policy, may be not knowing the facts or they do not want to come openly/transparently.
More over more than Rs 150 is there in my Sim
Despite of that, all these nomenclatures /set up of rules followed by me.

I donot know why? They have done this mischievous work .
For this kind of act, I had a series of talking to your executives ,manager and shockingly team leader.
But no positive response,
You will be amazed to hear that your smart executives arranging the call from your organisation, regarding this matter to be solved out. They are still arranging ,arranging and arranging.
This shows how responsible and sincere,they are.

Conversation and promises done at your end: Archana,manish,,trun team leader, nitin, prapistha

Today i tried your number twice ,once dis connected and second time engaged,
If such activities going around the vicinity of IDEA,GOD BLESS YOU & YOUR ORGANISATION too.
Note:my request no 1-[protected]

From Smart executives, managers, internal voice says ,not correct decision made .
Pls delve into the matter,try to give positive light ,so that beliefs and faith together stand.
Team leader TRUN has asked me to wait ,otherwise i have to take help of consumer court.

Take it seriously,
Tarique khan (media)
Broadcast engineer,
Mob:[protected],
[protected]@rediffmail.com

Well Mr. Khan, I would like to suggest you that you are missing one point in your entire letter as it is you fault. May be you are having more than 150 bucks in your account but according to the prepaid telecom terms and conditions if your no. is not recharged with Rs. 200/- in 6 months, service provider can reject your no. and alot it to someone else. Kindly check wether you had recharged your no. with Rs. 200/- in past 6 months.

Regards,
Sumit
Kolkata

Customer of [protected] is making fake call to me on my cell no. [protected] and use very bad language !!! when I want to call. It has been switch of or no reply... This customer using connection on jaali proof.provide me actual identity of the person and provide me the call detail of the number on my email ID [protected]@yahoo.in


Thanks/Jitesh

sir
my idea no is 91 [protected]
i topped up Rs 100/- thru icici bank online recharge
bill no is[protected]/0309
amt is not yet credited.
e mail; [protected]@rediffmail.com

Idea Cellular — Refusal of Mobile Number Portability

Dear Sir/Madam,

I have been Idea Mobile subscriber and the number is [protected]. Now I want to switch over to Airtel. I had given MNP request to Airtel.

After the request was sent from Airtel to Idea, I receive a message that portability has been refused due to cotractual obligations.

While to the best of my understanding, I am under no contractual obligation. One it is a prepaid connection.

When contacted the csutomer care, I was told that there should be positive balance in my account which I am having at this point of time.

Another condition I was tols that my address should have been same to what I had given at the time of taking connections.

I am confident that you will agree with me that it is simply impossible to be there on the same address after seven years.

At that point of time, my address proof was checked and the current address proof has also been given.

I believe it is just to harrass the customer, Idea is adopting such unethical and unprofessional practices. I tried second time but in vain again.

Request you to enable my swift MNP and take strcit action against Idea to stop adopting such practices and creating hurdles to the customers.

If MNP is denied, I will definitely not be IDEA customer for whole life and change the number as a last option. I request for your intervention and support.


Regards,

Hirdesh Kumar Singhal,

Hyderabad

+91- [protected]

Idea Cellular — not providing service properly

I had called customer care and requested to deactivate the cricket alert, it is almost one week but still it is not deactivated and amount nearly 60 had been detected from my balance and am calling again to customer care, also it is paid service then also nobody is attending upto 30 minutes, my mobile number is [protected], please do the need full

Idea Cellular — Recharge Benefits not received

Dear sir,
I am a idea customer. My mobile no is [protected]. On 16/04/2011, I recharged with Rs. 47 for get Local Idea to Idea 1 Paisa/2 Seconds benifits. But I does not receive the benefit. I complaint about this for 3 times complaints nos. are (1) 1-[protected] on 17/04/2011, (2) 1-[protected] on 20/04/2011, (3) 1-[protected] on 22/04/2011. But the said complaint was not solved and my balance deducts for Local Idea to Idea with 1 Paisa/1 Second. I am suffered with this type of problem by these companies. Can you do something and help me to get my wrong deduct balance back. Please take action against this company.

Thank you very much

Yogesh Sakpal

i am a Idea mobile user.
i want my Idea Bill at my Email Address ([protected]@gmail.com)..dont send bill at my home address...send mobile bill at my email id.
I need my call details, Sms detail in Bill which ur going to send ata my email id. my pospaid sim no: [protected].
so plz accept my reqest & send me(by e-mail) my Bill (the call details, Sms details).

Idea Cellular — unnecessary deduction of balance

they have deducted my mobile balance two times without any notification....when i quered,they said they had activated some service...my mobile no. is [protected]...my balance is deducted by rs 25...hope u will take appropriate action....
THANX

Idea Cellular — high call rate

I am using a idea flexy no.Flexy no is convert is in no normal or no flexy conection.Now mobile cal is high rate.I am not use any flexy or not use any customer service in this no as a low call rate recharge at this time..I am contact distributer and customer care but no solution.

Idea Cellular — not delivered my bill &details

sir i have not recived my mob. bill & i have no any information about my bill i have paid 700.00rs in advance in my own bill a/c