[Resolved] Idea Cellular — Amount deducted from prepaid A/c : unwanted SMS service | |
I am [protected]. I have complian with idea as i have been using this prepaid no. since more than 4 to 4 1/2 years. All this time i have been using or chaning dialer tones by selecting codes provided to download, never had any problem as such. On 03.07.09 i got a automated call with free monthly SMS service. The person talking from idea was speaking only in gujarati that to in a hurry to just finish the call. After requesting to either speak in hindi or english, our communication started in hindi. Not much interested in all free SMS plan of 1500 SMS to be done in 01 months time after paying Rs. 89/ - or 84/- something, i said a clear "NO". After that to convince i was given other options of Rs.50/- and then finally Rs.34/- for 250 SMS validity upto 01 month, which i thought was OK and agreed too. On 04.07.09 i got a SMS with my reference no as[protected] that the plan will be activated by 19.34 hrs. from today. To check the balance i dialled *212*1# and was SHOCKED to learn that the plan activated was for 1500 SMS in one month and deducting Rs. 89/- or so from my prepaid balance. I have stopped using SMS since then except replying to 2 urgent mesgs. I request for immediate solution to this and will stop using any of IDEA service unless matter resolved. Mita Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
3 Comments | |
Comments
my mobile no is [protected] and a value added service called Mehfil E Timepass has been activated on my idea mobile without my consent, kindly tell me how to deactivate it.
Reply
My mobile number is [protected] and a value added service called Mehfil-E-Timepass has been activated on my idea mobile without my consent, kindly tell me how to deactivate it.
my mobile no is [protected] and a value added service called masti pack has been activated on my idea mobile without my consent, kindly tell me how to deactivate it.
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