Idea Cellular Complaints & Reviews

idea_gprs — without acknowledgement deduct my balance

R/s sir,
i m ur customer from last 4yrs .i had 5 Rs. per day deduction plan for idea_GPRS.It has deactivated without my knowledge and my 550 Rs also deducted for using of gprs .i called to c_care they told it has deducted for gprs using charges and now u hv zero rental plan.
i hvn't mind for it.
then i send request for 10 Rs. per day plan for GPRS on 17 jul08 after i discuss with c_care they told to me it will activated when ur 10 Rs. will deducted .On 19 jul08 at 4:00 pm i got a message my 10 Rs. has deducted then i have used GPRS after this my 260 Rs. has deducted in 40 minutes. So please you can check it with my account theny please solve my problem as per your convenient.
Thanking u.

Hello,
AGAIN FOOLED BY THEMSELVES..
I disconnect my GPRS by deleting its setting on 19/6/2009 on the day..I called up Customer care..Miss.. Yogini Joshi, A head from Idea GPRS dept. told me to do so & I deleted my GPRS setting.& she assured now onwords no balance will deducted wrongly on GPRS Value added service, as no GPRS setting in handset.afterwords on 20/6/2006 I recharged my balance by Rs. 100.& got nearby 90 Rs balance.
& when on next day morning I cheked my balance it was showing only Rs 3. Now again Ishocked same case repeat & IDEA company's Customer care /GPRS dept people told me that I have used the internet on GPRS.even I have not made a single call/not used GPRS.
Now I am become creazy..what to do? I can't recharge as balance is gets deducted automatically.If I recharge it balance is gets deducted automatically & after calling Customer care they are telling you have used internet.If I had used GPRS what is need to write this complaint on this site?
But although have't used GPRS these people are deducting my balance automatically & says you have used it.
What do now?
can anyone answer it?

Thanks,
Ulhas K. ([protected])

web set china mobile hi no[protected] internet cltha huya band ho gya

can u plz tell me how to deactivate gprs settings???

Idea SIM — wrong deduction of GPRS Rental

My mobile number is [protected] pre paid connection.With effect from 23-12-09 GPRS Rental @ Rs 20/- per day is being deducted from my balance even neither I have opted for this service nor I want this service.Tried to resolve this problem through your Customer Care Service No. 12345,Not got connected to you.Rendering me to explore/resolve my problem through this medium.

Request to dicontinue deduction of GPRS RENTAL with immediate effect.

i m use idea gprs with unlimited plan but the problem is above than 10-12 mb file not download

the symptom show

(( fetching the page fail due to large request or content ))

very bad service from IDEA ...


PAisa kamane ka trick koi IDEA se sikhe

thanks
Jaydeep Patil ([protected]).

YA I'VE SEEN THIS HAPPENING MANY TIMES EVEN IN MY IDEA SIM. THEY'LL SIMPLY DEDUCT MONEY FROM OUR BALANCE REASONING THAT WE WERE USING NET, OR DOWNLOADED SOMETHING FROM PAY SITES>>>>>

NOWADAYS AM NOT USING IDEA FOR DAILY USE TO CALL NOR TO CHAT, AM USING IT ONLY FOR NET. AS WE HAVE HERE UN BELIEVABLE SIM PRICES AND TALK TIMES...

EX: RS.10 SIM .. TALK TIME:30, , RS20 ::T.T:55. ITS GOOD NOW TO DUMP THEM BY BUYING NEY SIMS WHENEVER I WANT TO USE NET>>>>

Looks like an old post, but I thought I would share some stuff...
Actually, data transfer doesn't just happen only if you open a browser and visit sites. It can also happen between applications communicating with the internet. For example, if you have Email check avaiable that checks every 1hour or so, it automatically uses WIFI or GPRS to check new mail.
The best way is to remove the APN settings if you are not using GPRS, and only use it when you know you are browsing.
Even though their charges might just be a few ps per MB, that can easily exhaust 400 or 500 bucks easily.

just leave IDEA and switch to AIRTEL which is providing unlimited internet(2gb)for 30 days for Rs.98.


IDEA Stupid.

idea should soon think of a better idea otherwise the idea on which they are running currently on may prove to be the idea of how to loose subscribers .
>>i personally suggest a switch to airtel or aircel both having very good gprs plans for customers.<<

paisa kamane ka trick to koi idea se sikhe...
sale chor hai sab ke sab..

Idea is a waste service because and they wont give anything directly (some Confusion and UGLY offers)

AIRTEL 2GB 98RS

VODAFONE 2GB 95 RS

IDEA 2GB 96RS but !!! only 68MB perday. after 5RS/MB

So you have to ready for daily punishment i[censored] browsed more than 68MB.


Sarathbabu.T

i too agree this as i recharged by account by 225 top up
balance was 218 and on next day when i tried to call they told me that u hav no bal in ur chitchat account and phone dissconnected
when i consulted to cus.care they told that i hav surfed 15 times at 1p.m and downloaded game and videos
and they were not telling the urls
so they suck switch to airtel best

idea gprs servies not good, and his customer care executive talk non sence, I was called on dated[protected] at 1.30 PM. for the GRPS inquery, but they are not given Satisfactory answer.

i will change idea to any other provider.

Regards,
Anil Shinde,
[protected]

idea gprs servies not good, and his customer care executive talk non sence, I was called on dated 23/24/25/[protected] at for the GRPS inquery, but they are not given Satisfactory answer.

198 COMPLENT KARNE JAO TO SALE KUTTE 12345 CALL CENTRE KO CALL KARO BOLTE HAI…12345 PE CALL KARO TO WO DHANG SE JAWAB NAHI DETE


paisa kamane ka trick to koi idea se sikhe...
sale chor hai sab ke sab..


SAALE, KAMINE, KUTTE, HARAMI, BHADKHAU, BEIMAN CHOR KAHI KE………….




Regards

SANTOSH WAGHMARE

idea wale chor hai sale harami kamine

very very...bad service from IDEA ...







SANTOSH WAGHMARE

deduction of 30rs & 40 rs while using GPRS 0n [protected]

Very bad service from Idea

bad service..dey r deducting money frm account unnecessarily

This is to bring to your kind notice that I am a subscriber of the Idea cellular connection. My phone number is [protected]

I have a prepaid connection. Since Last six-seven month on dated[protected] I received a SMS “Congrates you have renewed for mobilE Investor Monthly pack for just Rs. 50/- to 28 day” and they have deducted Rs. 50 from my credit balance

In this regard on 26th I have called to 12345 and register a complaint that I have never send a massage our nore I have called for the scheme to activate.

One executive (name I d’nt hear) told me that u have requested through sms therefore we have activated the scheme, I have denied for these type of sms also in my cell’s sent item there is note a single massage to idea, I have objected to him and told that I will discontinue the connection if my money (Rs. 50) note refunded by the company. That he told me that u can register a complaint for incorrect deduction of balance

I have told him please register.

After half-n-hour I have received a sms from IZ-SIVR “ dear customer, your concern for incorrect deduction is under process and would be actioned within 12 hour 0 min sr no. 1-[protected] thank you.”

Surprisingly today I have know the fact that in india the mobile operators are in huge competition and under pressure from rate war and therefore they have started to cheating customers like me and making a huge money without any cost

In example

The idea has 5 crore subscriber base even 10% of the subscriber are note aware about these type of fraud than they can easily earn Rs. 25-50 crore annually

Please sugest me whare to complaint

attention to Mr. BIRLA Ji

Idea Cellular — reduction of main account balance without reason

im hussain gurana,
one of my number is idea's and is [protected]
i have noticed that most of the times my account balance reduces without any reason i dont know why so?
but if this will continue longer i'll have to file a case against firm
so please help me out

Dear Sir,

My complaint my Balance Amount automatically
redusing instead, I am not calling to any body, and I am
not playing any games, nor requested for any dial tone.

Note:- Another Complaint I am not requested for any Dialer tone
It is automically activated.

My Cell No.[protected].(IDEA CELLULAR SIM).
Please inform me through mail ID or By Call.
Otherwise I will Just change Sim.

Thanking You,
Regds,
Susheel.

IDEA MOBILE — Loss of Balance

Get Idea To Loss Balance, Automatic Push To Any Scheme.
Get Idea To Nil Balance.
Good Idea To Cheat India.

am an idea cellular user i had loss my balance of rs 40 from my main account balance, customer care are not answering my call please take necessary action
mob num [protected] idea maharashtra

i have lost of my balance of rupees 20 though i have a sms pack active on my number . despite calling customer care you rob 0.5 rs for 3 minutes and there is no one available to speak. refund my balance back or else mnp is the only option left.worst customer service from idea. cheap business

idea cell — False Commitment / IDEA is worst in service and Customer care

To,
IDEA Cellular Ltd.,
Mumbai, Maharashtra

Dear sir this is Dinesh Totla from Mumbai, Maharashtra, I purchased 10 postpaid connection ([protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected]) of IDEA in the months of October 2008. I purchased that nos. when one of your sales promoter at Mumbai named Sunil ([protected] / [protected]) gave me a commitment to give me a Idea Corporate Scheme in which:
Rental Rs. 199/- Per Month
1st 2 Months Rs. 100/- Discount
199 Minute Free talk times per month
199 SMS Free per month
From Idea to Idea within group free
From Idea to Local Mobile Charges will be Rs. 0.30 per minute
From Idea to Local Landline Charges will be Rs. 0.50 per minute
From Idea to STD Landline / Mobile Charges will be Rs. 1.00 per minute

After my first bill. As yours is a well known company so I believe on his commitment and purchased that connection but after one month IDEA denied his commitment. Then I contacted your Sales promoter Mr. Sunil about the same, he told me and promising me that don’t worry I will solve your problem you pay these bills and you will get credit in your next bill, so his promise I pay the bills but I shocked when I get next month bill the same problem in that, then I call your Mr. Sunil and told that if you not solve the problem then I will disconnect the all connection but he is not picking the phone.


I went Idea Franchise and told them about the false commitment made to me, they took my problem into their notice and said that they will fulfill the commitment if it is made so. Although the matter is still pending but I have faith on IDEA Cellular Ltd..

(In this process IDEA will stop my outgoing calls, and I suffer my business from the same and frustrating your calls from your customer care for payment, I told them several times for my problem they took my problem into their notice and said that they will fulfill the commitment if it is made so. Although the matter is still pending ………

Such persons like Sunil are misguiding your customers I have no personal hatred towards that guy but being a reputed company these guys are not sending good message to your customers.

And I now I am moving to consumer court for suffering my business from the same and frustrating your calls from your customer care for payment,

Thanks
Yours cordial

Dinesh Totla
Mumbai

IDEA is worst in service and Customer care. IDEA has got frustrating and 100 % poor / hopeless customer satisfaction strategies. I am not going to continue with the IDEA connection. Others should do the same to teach them a lesson and make them more customers friendly and give the services which they are being paid for.

Idea Cellular Ltd — customer care fooling people deducting balance

i m an existing user of idea but i m very fed up the way they treat their customer.
yesterday balance was deducted from my no. without my consent. when i called customer care i was told it is due to activation of scheme but i never activated such scheme even i was not aware of the scheme. but they didn't even apologize n started blaming me. over it when i started using that scheme my balance agn gt deducted i called agn n i was told that is some other scheme that made me furious what these people trying to do. why the hell they are extracting money from people like this. i am a very old customer of them never faced such problem before but these people have crossed their limit now.

Respected Sir,
I have a cellular prepaid connection of your company ([protected]). I would like to register a complain that 2 weeks ago on saturday i.e. 21/11/2009 my mobile was charged with Rs.55 TOPUP. I made 2 to 3 calls for a short period. My balance at this time was Rs.46. The very next morning when I checked the balance was deducted by Rs.20. This incident happened with me twice as well as in this month on 6/12/2009 being sunday when my mobile was charged with Rs.25 TOPUP. given the balance of Rs.20 but the very next afternoon the balance was deducted to Rs.12. I don't know why is the balance getting deducted from my cell even though I am not applying any services. So, please take action against these unnecessary deduction of balance and refund it... Otherwise, I would be left with no choice but to switch over to another company...

Sahil Patel
([protected])

Idea Cellular — money deducted from topup amount without activate any services

Respected Sir

My self have idea cellular sim mobile no. [protected]. On 24 Dec 2010 the company has deduct Rs. 75.00 (seventy five) from my topup amount without my knowledge. However I have not activate any services.
When I knew, I have complaint to customer care on 13 Jan 2011 & 14 Jan 2011 against complaint No. 1-[protected], to return my amount. Customer care reply me it is not possible to return the amount.

Sir, earlier also so many time company deducted my amount.

please put up my case and do the needful please.

Thanking you
Yours faithfully

Ramjit Prasad
email.[protected]@yahoo.com

IDEA Company — deducting the amount without any information

I am using the service last one and half years. but recently the idea service started cutting from my account 5 rs each day, where i have not applied for any other service. i am so annoyed with the service , also i have a scheme of one ps one seconds. now a days the amount gets cut more than they promised. when trying to call the customer service care one after the other they change the number, i am not satisfied with the service and i need to get back all my money which the service provider cut for the last 13th onwards. i am so upset and angry with the service. do the need full as early as possible.

It's happening even today. IDEA has a good network of cheating people with mere assurances that the services will be given. But nothing ever happens. A customer gets fed up of calling over and over again and finally gives up. So I changed my getting service from IDEA altogether and switched on to a new service provided. To my fortune now there is the possibility of mobile portability. Try that out!

idea prepaid network — official cheating

Dear Sir,

This is suresh, and My mobile no is:[protected], since the starting form this no, I have not yet activated any of the features offered by the idea people.

Recently on 01/02/2012, idea team activated HANGAMA monthly plan and deducted Rs10/-
More they also deducted Rs.5/- for Games Club. Later on 02/02/12, they once again deducted Rs.5/

But, on 02/02/12 night at around10.40pm, as I spoke to Neeraja, by informing to refund the amount which was deducted on 01st and 02nd feb2012, she told that the amout will be refunded immediately.
Also they gave complaint no as:[protected] and
[protected] and these will be actioned by 02/04/2012.

And again on 03/02/12_AFTER DEACTIVATION DONE ON 02ND NIGHT, ONCE AGAIN DEDUCTED RS.5/- ON03/02/2012.

It is very rediculous to say that, even with out knowledge of the customer, they deducting amount instantly, but they are taking 2 months of time to refund the amount. VERY SHAMEFUL FOR SUCH A GREAT NETWORK.

My request is to refund the amont which was deducted that is Rs.25- immediately, which is to be added instantly.

If the same is continuing, I go for mouth publicity to each and every one not to go for idea network, as they are doing like this.

Kindly do a favour sir.

Regards

Ch Suresh
[protected]
[protected]

I am also suffering from forced subscription from Idea.
For many subscription promotion plans gets enabled by just pressing a '*' key. 'Star' key position on mobile keypad is such that it very easily gets pressed accidentally.

I have such Cricket update service forcefully enabled on my Idea cell phone. Every day Rs 5 /- gets deducted. Even after registering the complains with Idea customer care, I am not able to un-subscribe from this forceful service.

I think we all such sufferer's shuld come together and go to consumer court against Idea cellular.

-- Amol T

I have complaint against Idea company.

I m trying to deactivate GPRS unlimited pack from about 20th of july, 2009 Many time i called up in the customer care and told them about deactivate my scheme, I also sent an sms requet for abut 8 -10 times each time I call them they assure me to deativate and i recive some messages with assuarance to deactivate it withinin 24hrs I am providing the Sr no[protected]. but result is not satisfactory.
I have also send message for unsubscribe but again the same situation..
Really idea company doesnt provide good customer service.

-Hariprasad shetty

Please please please tell me how to deactivate idea masti pack. I hate it.

Please please please tell me how to deactivate idea masti pack. I hate it.

I am also harassed by idea company, i am trying to change my current plan to another one, and given written application regarding that, but till date i am unable to change my plan, it was not expected from a such a esteemed company like Idea.Any way i have to change my service provider.

i never subscribed anything on my sim, but don't know how i got subscription of news updates, shayari & jokes.The subscription is forceful and now daily 3rs. get deducted from my balance.This is completely a mess and truly a sign of irresponsible behaviour of a service provider.

d thing is...by mistake my little bro has subscriped idea sms masti n dey cut rs 10 per week!!!
n now its so very difficult to deactivate it!!!

i dea shld be responsible for dis now...atleast shld hav added more details how to deactivate it!

plzzz give me the code to unsubscribe from idea sms pack of Rs. 34
as the sms pack auto renews after 30 days & i dont want it...

Kindly stop the cricket score messages to the prepaid number [protected]. As it is not subscribed for and money is being cut which is not asked for. Kindly do the needful immediately and oblige.
Thanks U

I have such Cricket update service forcefully enabled on my Idea cell phone. Every day Rs 5 /- gets deducted.how to unsubscibe the pack.

i suscribe to *777#

how i deactivate it

i subscribe to 557552

how i deactivate it

I am also suffering from forced subscription from Idea.

I have such Cricket update, Stock update., ring tones, jokes, service forcefully enabled on my Idea cell phone. Every day Rs 5 /- gets deducted. Even after registering the complains with Idea customer care, I am not able to un-subscribe from this forceful service.

I think we all such sufferer's shuld come together and go to consumer court against Idea cellular.

my no [protected] has acivated sms pack without i subscribe. daily my account is dudected i am fear to recharge it so please unsubscribe it. otherwise i comple to change my seam.

I just dont know how i got subscribed to fortnightly ganesh slokas and now i coudn't unsubscribe from it :( help me please

I have not subscribed for cricket scores, but I am getting unwanted SMSs and my balance is reducing. Please STOP THIS SERVICE IMMEDIATELY AND REFUND MY BALANCE. My idea no is [protected] and it is prepaid.

I am fed up of these unwanted services from which Idea makes a lot of money at our expense.

bill details

Idea Postpaid Mobile Connection — not activating postpaid connection

sir
i am Altaf from village Rajgadh Palla, Ta Ghoghamba, Dist Panchmahals, Gujarat.i have purchased a postpaid mobile connection from the Jignesh Gandhi (mobile No. [protected]) the authorised person of idea co. before more than ten days.i submitted all the documents & paid heavy amount as i choosed special no. [protected]. i was given a card from jignes Gandhi & he told me to insert the card in mobile & it will be activated within half an hour.i followed all the instruction but card didnt activated. I complain for it to Jignesh Gandhi, district idea office, custommer care centre & also to the nodal officer but no budy gave me proper response. it is more than 10 days passed but still my card is npt been activated. now whenever i try to call Jignesh Gandhi and District idea office, they doesn't recieve my call and when i call to custommer care centre or nodal officer, they tells me that they will call me after 24 hours but they never calls to me.
I really tired & hopeless now and i have a doubt that they have issued illegaly a connection to sumbody on my name and he will misuse it.
please help me and do some thing that either they activate my card with no. [protected] or tell them to return my documents and amount
Altaf
[protected]

Idea Cellular — DEDUCTION OF MONEY ON DAILY BASIS

RS 20 is deducting per day for net service but no subscription is done to that service .we want immediately you to stop that, otherwise we will take another connection of any other company.

Idea Cellular SIM — Deduction of unnessary money frm sim a/c

I have using the GPRS service of Idea Cellular Company.The serive which i have started not been closed by 10 days after i have doing all possible think to off the service by taking help of customercare ..for starting 6 days and after not getting the result i have complaint to customercare to close the service of GPRS service from my a/c ... for recent 5 days they everybuddy who speak they all try to say the service will close within 24 hrs ..everyone assure me that service will close ...but i don't get any result..i have wasted my rs.330 rupess fr 11 days of grps service without any use...

Dear sir,
I am not your customer but i want the 70073 no. any series of idea prepaid number. If you can given the this number and next day i will purchase idea sim. Pl confiremed the by mail can you given the above number ?

Thanks,
Chandrashekhar

Idea — Dissatisfaction of services

I bought a new add-on connection([protected]) on 8th of august. on 30th of july i got a call from an idea represenative asking me to take an add on connection on my previous idea number([protected]). he offered me a number and when i payed him the amount 250 he gave me the sim promising to activate my number the next day. but the next day i came to know that the number offered to me was already activated when i inquired the person apologised and offerd me another number([protected]) promising to get it activated. but it got activated on 8th. then there was a verification of my address which came out to be negative.and the people de barred my services on 13th august at 8:00p.m. when i called up customer care to inquire that atleast they should have informed me before de barring my services they said that they did send me a request. when i inquired i came to know that my number was de-barred at 8:00p.m. and they did send me the message at 8:35p.m.(13th august).it was my birth day on the 14th and all my social network was hampered.
i gave in my documents on 20th august, they reverified my number on 21st august at around 3:00p.m. and i was promised that my number would be activated within 24hrs.bt till now it has not been.one of my refrence numbers with idea is[protected].

my friends idea connection is deduting 1rs everyday without ane subscription and sending jokes (which obviously he dosent need) n when we call the customer care nobody is there to care lol their service sucks man ...

Idea Cellular SIM — The outgoing was bared even after depositing the money

I converted my idea prepaid sim to postpaid sevice and submited the required amount of 500/- to My idea Manisha tele services marris road Aliagrh on 03/09/09 with reciept no. U/09-10:2573212 dated 03/09/09. On 25/09/09 my outgoing was bared because the money which I paid 22 days before was not deposited to my account

My Idea Sim Card (Life Time Vel) My No.[protected]

Dear All,

I want to complaint against your services and also the services of your customer care executives.My Idea Number is +91-[protected]

Today, 17 Nov-2009 ...i got a message from yourside that your request has been registerd for the dialer tone and it will be activated in 24 hours. When my younger brother Vishal call to the customer care executive to know about this he told him that you have selected the same when u got the call from our customer care side on 4:10 PM, but he refuse the same coz he never accepted these kind of the services, even we dont have any call from youside on the same time. He checked all and again call to the customer care and the guy told him that the service is registerd now and you have to bear that particular amount of the charges.

I again call to the customer care on third time and again asking whole the process this time the executive named JASWINDER told me that the service is selected when you got the call from yourside on 4:22 PM, He changed the time according to your first executive.When i told him that we have not selected the same service even we dont recieve any call on that time. Then he told me i[censored] wanna deactivate the same so i will do, but the charges will not refunded.Then i asking why the charges will not deducable even the service is started from youside without inform to me. SO he told me to talk to the higher authorities but not transfer the call them. Then i told him to register my complaint and tell me the complain number. After logging the complaint he told me the number is[protected]. And when i asking about the calls from the seniors . He told me ot will be After 4 to 24 hours.

So resolve the same issue of mine refunded the payment of such charges. And also listen the calls when we talk on the customer care coz that was recorded while we talk on the customercare.You will also know about the attitude of the cuatomercare executives

My other alternative number is +91-[protected]

Idea Cellular — non activation of number

i have purchase a postpaid idea sim card for [protected] on 12 feb 2010 but number is not activated till now executive not pick my number if i am calling from other number then they pick call and tell me that our executive will come within 4 hour for verification but nobody will come please help me please
my contact number is [protected]

Idea Cellular Sim — deduction of Rs.5/- daily basis from my balance,customer care not help me.

deduction of Rs.5/- daily basis from my balance without any reason ,customer care not help me.
my phone no. is [protected].

Ideacellular — dissatisfaction with your service

THE WORST SERVICE NEVER HEARD, even the tollfree numbers not working
we are from Hitech-display systems, having 10 connections, we are very sorry to inform you that we are completely unsatisfied with your service, we have been facing same problem since many years, after paying bill amount , you are simply disconnecting with out any notice, ourside there is no problem of paying bill amount, only problem is collection agent neglience,we have very bad impression about your tollfree numbers and service too, we cannot able to connect anyone of the given servicenumbers,100% we are unhappy with your service and negligence,we also planning to shift our connections to other network,this is the fifth time we are facing this problem you couldnot rectified,after complaining also and we have bring to your notice many times..............

Thanking You sir, yours sincerely,
Sagili pratap Reddy-[protected],[protected]

Idea Cellular Sim — unexpected balance deduction

dear sir
i am jitendra sing from jaipur rajasthan i am using idea cellular services i have compalained for unexpected balance deduction nothing any help costumer care no information for balance deduction plz solve my query
plz revert my balance for idea celllullar

Idea Cellular SIM — number deactivation

I have brought 2 idea connection([protected],[protected]) on last week,but yesterday my number was deactivated because of documents. I have given my documents again yesterday[protected] but still my numbers are not activated.




Regards,
Chetan Vashistha
[protected]
Dated[protected]

Idea Cellular SIM — Sim shows Invalid Sim

All Services of Sim Card has been stopped. 15 days ago, I submitt my ID proof once again. But services of my sim card are not started till yet.

Idea Cellular SIM — unnecessary deducting money

Dear sir
This company is deducting money from the mobile service usualy they deduct money for Idea music station,Idea jockey etc without my permission.After deducting they simply sms that amount have been deducted.On 27/8/2011 at 2pm they informed Rs 30 have been deducted,similarly on 27/7/2011 also Rs 30/ were deductedwithout any reason for idea jocky.In the same manner Rs 30/ were deducted three times few month back then I went to customer care four times then only I could stop this deduction but whatever amount is deducted is never returned back.On 27/8/11 at 6pm I try to contact the consumer complaint for 30 minutes then i contacted one person Mr.yadav from Indore .He informed me today I could not do anything You try to contact me tommorow after 24 hours then I can try to solve it but my money have already been deducted.This type of practice is not good this should be avoided.My phone no is [protected].
Thanking you

Idea Cellular Sim — Dissatisfaction of service

I have sim card of Idea since about 4 years. before 6months i was informed to submit documents for my identification and ultimately submitted to IDEA Outlet at IDAR. till then no any further correspondance was made by Idea.in this regards i was again inf. to resubmit the said documents and so contacted to CCC representative twice in last week. as per their comments they told me that my documents are verified and it is as per govt. rules.in detail talking, i inf. whether my service will cutoff or not? in future due to this documents problem? they i.e 2 diff. ccc representative. told me your service will be continued. eventhough on 31-oct-2011 my services are cutoff by idea co. and so i again contact today on 31-oct to Idea CCC. now they told i have to resubmit the documents without fail. i talked for three time on 31-oct but it is regreted that no any representative has replied satisfactorily... moreover while talking on 198 the representative has disconnected my call without any intimation to me at at 15:40Hrs. this is nothing but mental harrashment to me and the reprentatitve are not known about the rules and regulations they can handle only hi....hello calls but if anything tough matter is there they simply cutoff the calls.....

This for my coligues..... for be careful in future..

Yadav S.M

i want one information one idea mobile details.
that mobile user talking unless meanless words abusing
kindly give that details soon.

one idea mobile number details i want immediatly. that nuber's
[protected] this number iritating me

Idea Mobile Connection — SIM is Not Activated

I have purchase a sim of idea from Shaiv BPO Service, Delhi and the SIM no. is
[protected] 8232 on 24/02/07.

The Shaiv BPO Service took 250 cash for the same and promise to activate with in 24 hours. Now, They are not ready to pick my call.

I dont know why iDea outsourced such kind fraud BPo services. We hatve to beware of such kind BOP services which are working for Big telecom companies. I have lost my 250 bugs, Shaiv BOP services are trying to cheat comsumers on the name of big. telecom services.

I also forwarded same compnaint to Idea customer care. But didn't get response yet.

How could I forward this matter to TRAI or any regulatory authority.

Idea Mobile Connection — No activation

In response to a message to get a similar number I called [protected] to get a new mobile connection.
The idea team comprising of Rahul and Abhishek sent an executive to collect security deposit of 250/- and promised to get my connection activated by Sunday 8PM (18 Sep)

I had paid the security on Saturday the 17th Sep. My connection has still not been activated till date ie 21 Sep. Whenever I call the above mentioned phone, they promise they will look into it, however there is no outcome. Also different people pick up the phone and keep passing the buck among each other.

The language and the tone of the executives is highly un-professional.

I want the information the one idea number. The number is [protected] this number blackmailing me

Dera Sir,
Kindly cancell my Rs.131/ scheme. i am fed up of it because you are cutting the std calls for Rs 2. i cannot aford. so please cancell it.
Thanking you
Sachin.

mai is des ka raja hu mai is des ko chalata hu mere say koi nahi ladh sakta nahi to mai goli mar dunga idea wale mere phone pe dilar tunes dale nahi to mai company ko band kara dunga ok byyyyyy tccccc gnnnnnnn

Caller tone code for
song: Pyaar
singer: Amrit Saab
Panjabi song

Plz give me this caller tone codes for activation

i want to know how i can three different dailer tone or three different calls
how i can activate mms

i want to activate mms facility i my phone...can any one help me... im from bangalore

active gprs, mms my mobile maxx 414 [protected]

can u help me how to activate mms in my idea mobile

I want to activate MMS on my mobile but is not happening. I have HTC touch handset. Please help me on how to activate it.

i have to activate mms service

active gprs, mms my mobile samsung f400

how can i see my mms

G

Hi,

Can I have the call details for my Idea number [protected], it's in my name and the address is anil sadalage danoli tal – shirol dist - kolhapur.

I have lost the mobile and I want my all call details beacuse i need some my client number ASAP.

It would be very kind of you if you can forward the call details(Incoming & Outgoing) to my mail Id for the Month of 1aug 2009 to 31aug 2009

Idea Cellular — providing service without my knowledge

About six months back Idea Cellular installed a ring tone without m knowledge and aproval.They started dedudcting Rs 30/ permonth even after great pertuation they not removed this ring tone.Today I got a message from Idea that activated Shanaz Hair Care. I neverreqested for this service nor I want it.When I contated their Custermer Care they Nothing can be done about it.

Idea prepaid connection — to deduct balance without any base

my balance is deducted without any base and not giving me any satisfaction. No body in staff can tell me for what they deduct my balance.

I am having cellular facility bearing # [protected] since long which recently got parepaid since I become fed up with the post paid facility.
Now, it has been observed that my cell is not having outgoing as well as incoming facilities and unauthorited deducitons are being made.
Please check the record and let me know the status of the complaint.
SUKHDEV SINGH.

I am haing cell having pre-paid mobile facility bearing # [protected] and the amount are being deducted many a times.
Today, I lost my cell and made a number of efforts over [protected] to inform lost of cell with SIM but to my dismay I could not be able to coneect to customer care and result into this commulnication.
Please withdraw outgoing facility immeidately and shall contact your good self in due course.

Idea Cellular — deduction of money from prepaid without my knowledge

Dear Sir/Madam, I am a subscriber of Idea cellular. My mobile no. is [protected]. I have a postpaid sim. Recently it has come to my notice that idea has deducted Rs.299 from my account without my knowledge. When I enquired at your customer care centre, I was told that the amount was deducted under a scheme where I will be charged 50 paise for my outgoing calls .I have time and again told your representatives that I am not interested in any of your schemes. In spite of that money was deducted from my account. Kindly refund the money to my account immediately . Otherwise I will be forced to take legal action .

IDEA CELLULAR/PREPAID — DEDUCT MONEY WITHOUT MY KNOWLEDGE

MONTHALY RS 30/-ARE BEING DEDUCTED FROM MY PREPAID NO.[protected]. PLEASE STOP DEDUCTION
THANKS

MONTHALY RS 30/-ARE BEING DEDUCTED FROM MY PREPAID NO.[protected]. PLEASE STOP DEDUCTION
THANKS

sir,
my moblie no. is [protected] and my problem is :
they have send a msg as i opned gprs is opned and my balance is dedcted 55rs and when i call on coustumer care they started saying tht u have downloded wallpaper . But no wallpaper was downloaded while i didnt got any save option .
this is done so many times nt 1ce i have lost 500 to 600 rs in idea
sir plz make me my money refund ...

sir,
my moblie no. is [protected] and my problem is :
they have send a msg as i opned gprs is opned and my balance is dedcted 55rs and when i call on coustumer care they started saying tht u have downloded wallpaper . But no wallpaper was downloaded while i didnt got any save option .
this is done so many times nt 1ce i have lost 500 to 600 rs in idea
sir plz make me my money refund ...

I have call at mb. no.# [protected] after 2300 hrs. having Rs. 19 STV voucher but the deduction of Rs. 26 against my balance. Please clarify the meaning of free minutes under this category.

You are also requested to refund the aforesaid amount alonghwith Rs. 19 which have been deducted for STV charges at the earliest & discountinue hidden tarrif Rs. 19 STV.

This is injustic to customers & you are promoting by sending such SMS. Please don't send such SMS without full details, hidden area must be disclose prior to give your product to customer.

awaiting an early refund otherwise will take nessary action.

Regards,

Lata Gupta

I have call from my moile no. # [protected]at to mb. no.# [protected] after 2300 hrs. having Rs. 19 STV voucher but the deduction of Rs. 26 against my balance. Please clarify the meaning of free minutes under this category.

You are also requested to refund the aforesaid amount alonghwith Rs. 19 which have been deducted for STV charges at the earliest & discountinue hidden tarrif Rs. 19 STV.

This is injustis to customers & you are promoting by sending such SMS. Please don't send such SMS without full details, hidden area must be disclose prior to give your product to customer.

Please check the record and awaiting an early refund otherwise will take nessary action against such complaint.

Regards,

Lata Gupta

Idea Cellular — Without ring call is connected

Sir i am user of idea since 2 years
now a days when i call to any vodafone custumer then there is no ring will ring but call is connected and
my balance is also dected.
Help me please
Mobile :-[protected](UP east)
Indrajeet

SIR, I RECHARGE MY ACCOUNT ON 29SEP.09 OF AMOUNT 25RS AND DO ONLY ONE CALL FOR 1MINUTE AND WHEN I SEE MY BALANCE IT WAS ONLY 1.34RS I IMMEDIATELY CALL TO CUSTOMER CARE, THEN HE TOLD ME THAT I HAVE ACTIVATE ''ENGLISH GURU" BY DIALLING *999*8#.SIR I TOLD HIM THAT I DO NOT ACTIVATE ANY THING, BUT THEY TAKE MY CALL ON HOLD.AND AFTER THAT THEY CUT MY CALL.
SIR I WANT MY MONEY BACK BECAUSE I DIDNOT ACTIVATE ANYTHING NITHER BY DIALLING*999*8# NOR BY YOUR CALLING? MY CELL NO. IS [protected]
SIR PLEASE TAKE ACTION IMMEDIATELY
THANKING YOU

Delhi Dated the 29th, October, 2009

I am having Pre-paid Idea Cell Phone No. [protected] at Delhi. I am much surprised that the IDEA Cellular Ltd. has been duducting Rs. 30.00 (Rupees thirty only) per month for IZ - 55456 Shahnaz Hussain Hair Care Tips without my concent or agreement. The Companies Help Lines 4444, [protected] do not have any option to stop such unwarranted and fraudulent deductions from the account / subscription / recharge money of the customer. Such a practice of the Company may plese be stopped and the amount, so deducted be credited my account.

This must be done within 15 (Fifteen) days failing which I shall be contraint to take appropriate action at the Risk and Cost of the Company (IDEA Cellular Ltd.)

my mobile no. [protected] dated[protected] deducted rs.10/- from my mobile no then dated[protected] &[protected] rs.5/- deducted from my no. so pls tell me about.if any service provided to me cancelled immediatly. tank you.

Idea — losing money without connecting phone

i lost money many times while miscalling to china frm idea sim card,but ddnt get the calls in china not he done any divert set up in his mobil,4 times they refund me back,5 times not in that 2 times call summary take more than 5 sec,in their option no refund if time more than 5 sec,but in my last cal it tak only 1 sec but they r not ready to refund me back,so i m too worry now i ddnt miscal frm my cell.all its cheating me,i asked them if there is any prblm 4 china connection they replied not at all.How wil believe this how can i misscal.mine no [protected]

Sir,
Every Time Deducted Rs.Some Time For Chit Chat, Some Time No Message Get But 20-30 Rs Deducted Without Any Information.Why He All Time Doing This Thing.on 28 Dec.12:00 O'Clock I've 3-4 Rs.From last 10-20 Days.Then I'm Doing 1 mesg.My Balance Is .98 Paise.Then I Recharge 25 Rs.& Got 21.98 Rs .Again Doing 1 Mesg.I've Got 19.38 Rs.After That I'm Not Doing Any Thing But Morning I Receive Deduct 7 Rs...2 Times And 2 Rs For Chit Chat.My Balance Come To -98 Paise.Again I Recharge From 50 Rs.Nothing Do Neither Call Nor Message But Today I've Got 19.93 Rs.I've Not Got Any Message.After 2 Hours Again My Money Is Deducted Without Any Information.Balance Is .98 Paise.Why Do Like This .Customer Care Not Supporting For Any Issue...Please Remove Me All Services Which Is Monthly, Weakly, Or Daily Deduction For Any Things.
My Phone No Is [protected]

I have a IDEA prepaid no. [protected] but as soon as I get it recharged a sum of Rs. 30/- are deducted from the recharge amount. I went to the local agent but they refused to do the needful. Pl. suggest should I continue with it or get another one. thanx

My name is Neelam and this Connnection taken on my husband name Deepak. and idea customer has deduct my balance unchargable agains the GPRS Services that is I have been deactivate. after eleven days i call to idea customer care many times but customer care services is very poor show he has not support to me for deactivate service. now i am disturb from customer care. It is very wrong that idea customer care service is not good for idea customer

customer care executives are rude, non-cooperative and hostile attitude towards customers.

sir,
My no. is [protected].The voice chat service of idea connection got activated on its own.Charges were deducted for the same without my knowledge.Please check the record and deactivate this service as soon as possible. thnx

sir,
My no. is [protected].The idea contest for car for 2010, of idea connection got activated on its own last febrruary.Charges @rs5/- per day were deducted for the same without my knowledge.Please check the record and deactivate this service as soon as possible n credit the deducted amt . thnx

Pls call [protected]

Very bad to say because not only for one time 2 times my account balance will deduct wtihout any knowledge . Your customer care executives was not clearly say about that. I am going with Idea connection about 4 years iam afraid to say it was a big hit to me . plz say why shouldyou deduct mybalance.
If you can"t refund this, plz put forwards the disconnection procedure. Iam not able to stay connect with idea. I complaint a lot for this balance deduction with your customer care executive, supervisor was not not response to this.
My number [protected]. deduted amount 35 each for 2 days.

sorry, the best option is change the operator. go for other. idea will never good and able to serve us.

company is debiting the amount for the servises which we have not opted when it was brought in their notice the disconected the number for many days .

adwani
+91-[protected]

dear sir,
i am arpit arora idea user i don't use my IDEA im since last 4 days and
when i put it out that time i checked my balance and that was about 25
rupees after that i use my IDEA sim today and check my balance and
now only 1 rupee.
May i know where my balance has been cut and why?
Although i don't use internet from this sim
so why my balance has cut
I Hope u will see and take an immediate action




IDEA USER IDEA mobile number
Arpiyt Arora [protected]

hai sir my idea sim will lost.plz help where i replace it.

Dear Sir
my balance is being deducted from my account since last 25 days( 5 rupees/day).I was regularly complaining at your customer care office but no action was taken.Now I want to change my no.& have bsnl. kindly tell what must I do for it?
Thanking you.

Rajesh Kumar Srivastava
Mobile No. [protected]

My Idea cell Number is [protected]. The number is using by my wife. She told me many times about short bal in a/c. This time I taken care & found a SMS regarding deduction of Rs 15 for The voice chat service of idea connection got activated on 15-Jan'11 its own.Charges Rs 15 were deducted for the same without my knowledge. I tried to customer many times but not able to connect.

Please unsubscribe from this service immediately. Also request you to refund Rs 15 to my account.



-

My no. is [protected].The voice chat service of idea connection got activated on its own.Charges were deducted for the same without my knowledge.Please check the record and deactivate this service as soon as possible. thnx

i am sandhya upadhyay. my number is [protected]. i have been using idea connection for the past 5 years and now regrets my decision for taking up this connection.this is the 3rd time idea has miserably disappointed me.

1. today(23.2.2011) at 2:41 pm i had called on my relatives number at allahabad.
2.my balance was rs.184 before making the call. the call duration was 60 SECONDS.
3.TO MY SURPRISE MY BALANCE AFTER THE CALL WAS RS 84.
4.i called your customer care but like before recieved funny and inappropriate reason
5.this is shameful on the part of idea cllular co. to mint money through these cheap ways.

now i am really frustated and will go to consumer court for harassing me if full refund of rs 100 is not made to me.

kindly note for immediate action otherwise i will be forced to go for legal action.


Sandhya Upadhyay

Idea — Activate Idea voice chat and internet without any prior notification

Its just irritating me. I am using idea since last one and half year. Since last 6 months each time they just activate Idea voice chat on my mobile and even sending sms to deactivate this service, its not deactivate. Whenever I am trying to call at customer care they just forwarded my call to anywhere and no one receive my call. I am still wait to more that half an hour to wait that someone will receive but no one receive it. So would I deactivate this service. Each month they deduct 30 Rs. from my account. Now they activate Internate on my mobile without any notification and deduct 25 Rs. daily from my account. What should I do.? Please take my case at highest priority and deactivate all this services and return my all deducted amount.

IDEA Cellular Services — Unwanted Hair cuts

Respected Sir
I operate Idea cellular services in my mobile.But for nearly 3-4 to months the company cuts unneccrsary fare from my accounts saying that i had activated some services.The fact is that i do not activate any services from the company.Either the company has to stop debiting the fare cut from my accounts or credit Rs 300/- to my account or i will the change the operator.MY Idea cellular no is [protected].MP
Thanking you.

Hi,
My mob no [protected] has been deducted Rs 30 on dated 21.03.2011 & also you are activated schemes without permission.Kindly return my 30 rs & also dont do this type of activities on my number otherwise i will switch to another one.

Hi,

I m user of Idea from last 1.5 years, As the number [protected] is used by my mod & u usually deduct the amount from her account without permission.On 21 March same 30 Rs has been deducted so kindly return the amount otherwise I will switch to another network.


Thanks,
Sonu Katoch

i dont know whats happening with this idea cellular services, without any prior intimation the company activate ch 99 magazine services to my mobile number that is [protected] by which they deduct Rs.3 day by day, no fruitful response from customer care, customer care replies that the service activated by me from my number, plz help me, other wise i have to transfer my number into vodafone / airtel .

The voice chat service of idea connection got activated on its own.Charges were deducted for the same without my knowledge.

My Idea No- [protected]
West Bengal, Kolkata
Name- Lalmohan Paul

I am krishan lal using this idea prepaid connection number [protected] last 5 years i didn't face any problem in that time but this time i m facing lot of problem daily u deducted my 5 rs when i called the cust service he said any service activate in my number but sir i dont activate any service, so after that cust service said i deactived the sevice i will reture u balance sometime got balance some time not. i have called many times to cust care i m very fed up your service, now i m going to used other comapany service.
pls reply in my email id:-krishan.[protected]@yahoo.com

REGARDS

KRISHAN KUMAR

[protected]

12.09.2011
Dear Sir,

I had IDEA Prepaid services vide Mobile No.[protected], My balance is being deducted from account since last 3 months (30Rupees per month) I was regularly complaining at your customer care office, but no action was taken. I am fully fedup for it, Now I request you to kindly cancel all the value added services immediately. otherwise I will go for other service provider with the same Number.

Thanking you

B.R.Ranganatha
[protected]

Dear Sir,
I have idea connection, my Idea mobile no.[protected], Redg. name-Rana Virendrasinh
since last 20 days there is a balance deducted in my account, i was regularly complaining at your Idea customer care, I aslo send sms on 155223, which given by your custmer care.About Rs. 200/- was deducted in my account by you, After my complaints and done sms to 155223 for de-activate running services.I think, your company was not interested to give fully service and satisfy to your custmer.Therefor, I want to change my number.
If your company deactivate my all running chargeable service in 12 hours, and give me credit by cut balance Rs.200/-, I thought about connection running with you.
you also check my account that how many sms send to you for deactivate service.please credit same amount in my account & deactivate chargeable services immediately.
From-Virendra Rana cell[protected]

Dear sir,
My mobile no.[protected] idea pre-paid card name Rana virendrasinh.There are some chargeable services activate in my account.I send sms to your custmercare for de-activate this services and contact to your custmercare orally for stop this services.After that, since last 20 days, Rs.200/- amount deducted in my account.please stop all chargeable services of my cell number & credit Rs.200/- in my account.
If, services not deactivate in 12 hours, I change my mobile card and give report to your H.O.
pls co-oprate custmer and give satify servise.
From-Virendra Rana[protected]

i didnt get recharge amount to my sim 150rs

my recharge I'd is[protected] it is done on today morning please recharge my sim as soon as possible...

i want incoming outgoing details

My number is [protected] prepaid connection. I want incoming outgoing details. how to take?

recharge failed

I recharged my mobile [protected] idea with Rs. 248, net pack from "PAYTM" . Company cut my balance from my bank account but did not give me recharge of net from "IDEA CELLULAR" . Plz help me, refund my balance.

sim block- no.9924108369

our idea pco sim is block since last one week.kindly reg. our comlain and solve it as earliest possible best.

MY ALL CALL DETAIL

MY NO.IS ALL CALL DETAIL.

puk sim block

my idea number [protected] plz send the puk number on [protected] bcz i have no extra idea sim i have 1 sim and this sim is blocked, ,

call details

Pls send to my no [protected] call detail july to sept pls send me calletai

detail of outgoing incoming call.

i am mr. abdul raheman abdul sayeed. my idea mobile no is [protected]. i want my no complete outgoing incoming detail of last 2month... so please send to my email id... mdr.[protected]@rediffmail.com

i m not satisfied with the information provided by the customer care executives and even the supervisor could not provide me knowledge completely why are they on the seat if they r not able to handle the customer and if they have no knowledge about their job.

NOT SATISFACTORY SERVICE
customer care executives and even supervisor have no knowledge about their job

tusi ccare waleai nal gal krauni a ke ni ke suno kuta

i bring this to your notice that v recevied a letter from idea... ref no Indv - 6585 / 51065334 of 14/11/2009
regarding- reconnection of Idea mobile no_[protected], A./c No. 51065334

My Idea connection had been stolen few months back, NUMBER [protected]..
when our connection lost we informed to nearest IDEA office N.A.C. Manimajra Chandigarh
and to idea customer care
now they charging monthly rent on ([protected]) this number which we already inform to closed

we visit nearst IDEA office NAC manimajra chandigarh on 30/11/2009. we have four more connections on IDEA ..they inform us the dues of our four numbers but our communcation doesn't match with them

we have four more connections on IDEA following numbers:

1. [protected] of payment Rs.620
2. [protected] of payment Rs. 508
3. [protected] of payment Rs. 1015
4. [protected] of payment Rs. 672

we will deposit all the dues of these four numbers by 1/ 12/ 2009



please, disconnect our rest of four number till by 1/12/2009 after this we will not pay any monthly rent/payment to IDEA.
Thanking you

RAJINDER NAGPAL
149/1 OLD ROPAR ROAD MANIMAJRA,
CHANDIGARH

I bring this to your notice that v recevied a letter from idea... ref no Indv - 6585 / 51065334 of 14/11/2009 regarding- reconnection of Idea mobile no_[protected], A./c No. 51065334
My Idea connection had been stolen few months back, NUMBER [protected].. when our connection lost we informed to nearest IDEA office N.A.C. Manimajra Chandigarh and to idea customer care
Now they charging monthly rent on ([protected]) this number which we already inform to closed, we visit nearst IDEA office NAC manimajra chandigarh on 30/11/2009. but our communcation doesn't match with them . we have four more connections on IDEA ..they inform us the dues of our four numbers
we have four more connections on IDEA following numbers:

1. [protected] of payment Rs.620
2. [protected] of payment Rs. 508
3. [protected] of payment Rs. 1015
4. [protected] of payment Rs. 672

we will deposit all the dues of these four numbers by 1/ 12/ 2009
please, disconnect our rest of four number till by 1/12/2009 after this we will not pay any monthly rent/payment to IDEA.
Thanking you

RAJINDER NAGPAL
149/1 OLD ROPAR ROAD
MANIMAJRA, CHANDIGARH

hai i brought a 25rs sms service pack 1jan2010 . but net activate my sms pack plz cheak my number [protected]

good service

i got the idea number [protected] with full document submission and few days i received the msg of non document submission but after talking to the customer care i received the msg of inconvenience that i faced and the number was activated and now again my number has been deactivated (no outgoing and incoming calls) with all this am facing a lot of problem as i cant submit my documents again and again for the same thing.