Idea Cellular Complaints & Reviews

Idea — sim Registration Fail

dear sir

am using my sim in abu dhabi as international Roaming (mumbai Mobile no.[protected]) i got the message yesterday that my sim registration fail .can you please solve my problem or what i will do from here,i already tell u that am in international roaming.

Thanks & Regards

intekhab khan
[protected] abu dhbai (UAE)
intekhabkhan.[protected]@gmail.com

Idea — registered failed in prepaid idea sim

sir,pls take my request and slve the poroblem...my phone number is [protected],it is showing that registered failed,and my balance is 34 rupees,validity till 12th Dec of 2012,pls do it sir,its urgent,pls pls pls plspls....thanking u sir

my sim services to the no [protected] are been stoped after the submission of documents . i was asked to submit the documents again after about 1 month on 01th jun 13 and i deposited the documents on 22th jun 13, at adakamaranahally makali post banglore idea showroom and after that on 31st jun13 my registration got failed . kindly help me getting information about it as i want the same no. again. I tried to contact idea showroom jalahally banglore but they refused to activate it... pls reply soon...


dileep kumar r

accept

I SHAILESH KANANI, HAD PURCHASED ONE IDEA NETSETTER ON 6-5-10 FOR MY WIRELESS INTERNET REQUIREMENT, AT THE TIME OF PURCHASE I ASKED THE RETAILER FOR THE DOWNLOAD SPEED OF THE IDEA NETSETTER AND HE TOLD ME THAT THE INTERNET DOWNLOAD SPEED OF IDEA NETSETTER IS 236.8/KBPS, AS THE IDEA COMPANY IS CLAIMING, SO I PURCHASED THE IDEA NETSETTER, BUT NOW ON ACTUAL USE OF THIS NETSETTER I FOUND ONLY INTERNET DOWNLOAD SPEED OF 40TO50/KBPS
REALESED BY IDEA'S MU7MBAI SERVER, SO, MY BUSINESS SUFFERS A LOT. AND NOBODY IS LITSENING MY COMPLAIN SO I DON'T KNOW THAT WHAT SHOULD I DO FOR THIS PROBLEME.
YOURS TRULY,
SHAILESH KANANI, MS SDN NO:[protected]. @ SIM NO:[protected]

Idea — balance direction

i have an idea number.i am download idea tv app on my number.but not subscribe any plan.but idea rajasthan dedecate my 150 rs from my balance for monthly plan.but i am not activate this plan,i told about this to costmer care.i want to refund my balance.

when i needs for talking . phone no recieve in customer end.like that gprs setting money dedction etc

Idea Cellular — Regarding Alert Service

Dear Sir,

Myself Lakhmir Singh. my Cell no. is [protected]. I am using idea no. since 5 years. but Last two month I am suffering from My Telephone Service provider i.e. IDEA .
They activate any services like Cricket Alert, Summer contest, Traffic alert etc (4 to 6 times in a month). last two month. When i am logging any complain against them they simply says that This service will activate from customer End not from our side. while real things are opposite. Now they are also Implemented Late fine charge due to no payment of Bills. first they told me that we will reduce your bills but now they are not agree to reduce my bills due to which i don't make any payment. still One service is also activate last 20 days. If i deactivate this alert then they will automatically activate another alert.
I don't know Why they are doing like this. It happen first time in 5 years.

Sir Kindly Give me appropriate Suggestion that What Should I Do Now??

My reference ID in customer Care is :

Cricket Alert: 96826478
Traffic Alert: 96770520, 76703913
Summer Contest: 96645308




Thanks & regards
Lakhmir Singh

Idea Cellular — deactivate traffic alert

hi
i hav connection of idea nd i m prepaid user..
i want to deativate traffic alert.
so plz tel me d ways.....

Idea Cellular — miss called

Trace Mobile Number
Dear Sir,

Please Trace This Mobile Number [protected] and [protected] and Please send by email His Adress & Other details coz I have many Missed calls from this Number

Thanking You,

Lawyer — My Number is issued to else......

Airtel Mobile service provider just issued my old mobile number to other person. I was Using that number since 2006 when I came to Delhi University for LL.M.. I assessed the authority they just involve in answering that i[censored]ser does not use his number company allot that number to other but how they can do that when i have taken my number on terms of Life Time validity at Rs.999.

DATE[protected]

GREETINGS!

HI MY NAME IS SANDEEP . TODAY I READ UR PROBLEM THAT WHAT IDEA COMPANY HAVE DONE WITH U.

I[censored] WANT GET ANSWER FROM ME THAT HOW TO RECTIFY THIS PROBLEM, FIRST OF ALL U HAVE TO TELL ME THAT FOLLOWING THINGS.VERY VERY VERY TRUELY
1. FROM WHERE HAVE PURCHASED THAT SIM NO.
2. WEATHER U RE THE ONLY ORIGINAL BUYER OF THAT VERY SIM OR NOT.
3.WEATHER U HAVE FILLED THE FORM WHILE PURCHASING THE SIM AND ALSO YOU HAVE SUBMITTED THE FORMILITY DOCUMENTS OR NOT.
4.AND TRULY WEATHER U GOTTED RECEIPT OF THAT SIM NO. WITH ITS WRAPER AND COVER IN WHICH SIM IS WRAPED AT THE TIME OF PURCHASING .
5.DURRATION FOR WHAT NO. OF TIME U HAVE USED IT.
6. NOW CURRENTLY WHERE IS THAT SIM WHEATHER IT IS IN UR POSESSION OR NOT.
FIRST OF ALL YOU SHOULD KNOW THAT U R INDIAN, MEANS I[censored] R INDIAN THEN FOR TRUTH U SHOULD FIGTH .OTHER WISE THESE TYPES OF COMPANIES WILL CONTINUE TO
SWINDLLING AND DECEIVING TO THE INDIAN PUBLIC ( BUT U CAN DO THIS ONLY I[censored] R THE ORIGINAL AND TRUE PURCHASER OF THAT VERY SIM ONLY )

NOW I AM GOING TO TELL U THAT WHAT TO DO ( BUT BE CAREFULL I[censored] ARE NOT THE ORIGINAL PURCHASER OF THAT SIM THEN U CAN'T CLAIM FOR IT).
IF THE COMPANY HAVE DONE SOME THING WRONG WITH U AND VOILATED THE TELECOMUNICATION RULES THEN THEY WILL HAVE TO PAY ( CASH COMPUNSATION ) FOR IT TO U.AND TO TAKE COMPUNSATION
U SHOULD CLAIM IF THEY HAVE BROKEN LAW .
ONLY U HAVE TO REGISTERED POLICE FIR COMPLAINT AGAINST IDEA COMPANY AND GET A RECEIPT OF IT FROM THE CONCERNING SUB INSPECTOR OF THE COCERNING STATION HOUSE MASTER. IF THERE IS ANY PROBLEM IN POLICE STATION THAT IS IF THERE IS NO BODY TO REGISTER UR COMPLAINT THEN ONLY IN THAT CONDITION U SHOULLD CONSULT
WITH ADVOCATE AND WITH CJM CHEIF JUDICIAL MEG.THROUGH THIS PROCEDURE NO ONE POLICE OFFICER CAN DISOBEY THE CJM ORDER AND U CAN REGISTER UR COMPLAINT AGAINST
COMPANY.
AFTER REGISTRING COMPLAINT, IN EVERY RESPECT THE COMPANY OFFICERS HAVE TO ANSWER IN FRONT OF LAW.AFTER THEN COMPANY WLL TAKE ACTION AGAINST THOSE DELIQENTS WHO HAVE DONE WRONG WITH U.AND AT THAT TIME WITH THE HELP O[censored]R ADVOCATE U CAN ALSO CLAIM FOR CASH COMPUNSATION AS U DESIRED FROM THE COMPANY AND ALSO U SHOULD TAKE THIS MATTER IN FORNT INDIAN PUBLIC THROUGH MEDIA, THERE ARE SO MANY CHANNELS, THE MEDIA IS THE CORRECT FORMULA TO RECTIFY ALL THESE TYPES OF PROBLEM, AND IN YOUR CLAIM IN FRONT OF COURT U SHOULD ALSO CLAIM THAT COMPANY SHOULD DISPLAY THE NAME OF THAT VERY PERSONS WHO ARE DLIQUENTS(GUILTY) IN THIS PROBLEM THROUGH MEDIA ASWELL AS NEWSPAPERS. BECASE IT IS THE NEGLIGENCY OF THAT VERY PERSONS WHO WAS WORKING AT THAT TIME, WHY THEY R NOT WORKING WITH OPEN EYES.IT MEANS COMPANY IS PAYING TO THEM FOR THIS TYPE WRONG WORK.
IN THIS WORLD THERE IS NO ONE WHO HAVE TIME TO COMPLAINT, THEN, WHY ALL PEOPLE R CHANTING THAT WE R INDIANS AND R VERY GOOD IN THIS COUNTRY, AND IT'S UPON U
THAT WHAT U WANT, THIS IS THE FIRST STEP I[censored] ARE TURE THEN WHY WE SHOULD SCAREING BUT I[censored] DO'NT WANT TO DO SOME THING, IT MEANS THE DAY WILL COME WHEN
EVERY INDIAN WILL BECOME JUST LIKE U AND THESE TYPES OF COMPANIES WILL SUPERCEED ON PUBLIC.
AND I[censored] ARE LAZZY OR U HAVE NO TIME OR THERE IS ANY PROBLEM, THEN U CAN ALSO DO ONE THING, U SHOULD ASK A QUESTION THAT IF MY IDEA CONNECTION IS IN WORKING CONDITION WHY IDEA HAVE REVOKED OR ROLLBACK MY SIM
CONNECTION WITHOUT HAVING THE PROIR PERMISSION FROM ME, AND U CAN ALSO ASK THAT UNDER WHICH RULES AND REGULAITIONS IDEA HAVE ROLLBACK MY MOBILE CONNECTION, FORM THE MD OF IDEA (ADITYA BIRLA GROUP)THROUGH RIGHT TO INFORMATION ACT, THIS IS THE MOST POWERFULL ACT IN INDIA, THEN WITH HELP OF THIS ACT U COME TO KNOW THAT WHO IS GUILTY .

myself virendra,
using idea postpaid no [protected] this no dailler tone is not support to bsnl and rim, i am complaind to custmer care no. [protected], and registerd the complain but co. staff is not solv my problem . co. staff bihivave very bad. comlain pending bifore one week.

now we reuest you pl. solv my problem.
virendra pal 125 durga nagar
indore
[protected]
virendra.[protected]@yahoo.in

I have made a request for activation of dialar tone on 5th Dec but still it is not activated. also Idea already dedected 30Rs on same day. then i have talked with cuatomer care they said it'll start ASAP.

Kindly take some action on urgent basis.

Dear Customer,

We would request you to kindly provide us; with your ten digit Idea mobile number for further assistance.

Regards,
Idea Cellular

Hi,
i am pankaj goswami from almora.i had bought the idea datacard 3 of feb.but this is not working properly.the main problem is the speed of it n the another thing is that it have i cost in it's recharge but low quality.please consider me.

I have a data card [protected], I want to register on my account so that i can know my account status & bill pay thr. internet but still i have not receiving my login password due to non working sms on my data card. Pls. do needful & guide me.

regards,

Krishna Kant Upadhyay
mob. [protected]

idea data card is very very very poof line.

Idea — plan not changed

I have called idea customer care executive two weeks back and asked them to change my postpaid plan to 'New Super Saver 350' . executive named 'mohit' agreed me that he will update my plan to the requested one. after two days i got an sms saying that your service has been updated. Now i got my new bill on which they charged the call rate as per the old plan. today i called one executive and his name was also mohit and asked him about the present plan he says that i have the old plan combo 249.

why should we call this idea care and pay for the call and do nothing what they promised?

I need the bill to be revised as per the new plan and sent it to me and new plan activated asap. Please look on this matter and take necessary action.

my number is [protected]

Dear Customer,

We regret the inconvenience caused to you. May we request you to reply to us with your complete account details such as Full name, mobile no. and alternate contact number.

Regards,
Idea Cellular

I WANT TO RECHARGE MY IDEA MOBILE THROUGH NET

Services De-activated for [protected]

Dear Concerned,
I had received a SMS stating that you need to submit documents again for verification for your services will be de-activated, and the very next day my services were withdrawn,
I don't understand is this the way to treat you corporate customers ??
Don't you have any time limit for your customers to follow the system ??
Actually i had opted the IDEA services for my father and i was out of town when all this happened, my father didn't had my documents and photographs to go to idea office and submit the same when I came back after two days the services were blocked, then we had a Sunday following and when i reached you Idea outlet on Monday they had several documents to demand ..
NOC ?? No-objection certificate from the organization where i work ??
I mean this is ridiculous NOC to retain SIM services which I'm using from almost 3 years ??
Is this really the way to treat your customers
I'm afraid you will really loose number of customers due to this..
I'm also a corporate professional i also understand the audit's n all, but for that we don't trouble our customer in such a way..
Regards,

Shaikh Furquan
[protected]