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Idea Cellular Complaints & Reviews

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Last updated Apr 19, 2024
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Idea Cellular Phone Numbers

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1800 270 0000
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+91 95 9400 4000
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Gandhinagar
Gandhinagar District
Gujarat
India
382011

Idea Cellular reviews & complaints page 809

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P
Pawan Sajnani
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unable to make calls to Idea Mumbai No.while in roaming in Mumbai network.

I m a Idea Cellular customer from Maharashtra Circle since last 5 years. I work in mumbai so i remain in mumbai network for around 15 hours a day. The problem which i m facing is that i m unable to make calls on any Idea Mumbai no. starting with 95940 series. After dialing the no. it automatically gets disconnected and this i m facing since launch of this series.
i have registered the same complaint to Idea Cellular customer care,...
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S
Swapna.Bhandari
from Pune, Maharashtra
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Wrong Information Provided and charges deducted

Hi, I am using the Idea Prepaid Services for last four years. On 22nd July I received a call from the Idea Customer Care that they got a new plan in which the local charges would be 60 paise per call. I don't remember him telling me that 181 rupees would be deducted for this service. I asked him whether it would affect my SMS package. He reassured me that it would not affect my SMS package as it was totally different scheme. The earlier...
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V
vishal chandra
from Ajmer, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Customarcare and services

Hi
This isVishal
I don’t understand what your guys are doing over in idea custmercare
I’m using your net plan @499/- (3 GB free) since 7/7/2009 your idea net good but its charges @1 Paisa/1KB this add in my unbilled and my credit limit is 2300/Rs only if I’m using 3 GB
just think @1 Paisa/1KB*3GB =31703.52Rs/-
Can you tell how can i manage this huge amount? Can loan me
I’m...
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M
manojjkurup
from Pune, Maharashtra
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recharged with 110 but balance not available

Dear Sir,

On 18 Jun 2009 I got a message as below
"Validity on your prepaid card will expire on 03/07/2009. For 1 year validity recharge with Rs.110 and get talktime of Rs98. For more information dial 12131"

On 01 Jul 2009, I recharged the card by Rs.110 from a retailor in Ambernath but unfortunately i didn't receive any balance.

Next day, I visited retailor from whom...
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E
Eros Consultant
from Anand, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Verification

Dear Sir,
I'm Deepak From Eros Consultant Ludhiana, we had issue a Corporate Mobile no. [protected] in the month of June'09, but this no. are not activated because that's varification is nagative, so i have already give a Letter-head with time to your Frenchise & inform to Your Custemer Care Office but solution are not to none. Please This is a request for immidiat solve

Thanks....
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A
aji kumar sajeev
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

lack of network

sir, am aji from kerala.am using idea connection for last 3 years.my idea number is [protected].my complaint is that idea is not having sufficient signals in our area.so that am not able to receive or make outgoing calls.i am informing the customer care executives from the last 2 years.while informing they tells that to wait for 1 week, 2 weeks, 3 like that.next time when we call after the given time, they speaks very rudely telling that...
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R
Ravikanth Veturi
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Removing the existing offer

Hi,

I have been availing the Idea cellular service from 2 years, the current plan details are as follows:
Monthly rental 249 (Postpaid)
local calls 600 mins free
local sms 200 mins free

Three days back I received a call from Idea customer care executive, saying that offeer is this offer is closed and you need to migrate to other offers.
and the offer details are as follows:
1)...
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M
mohd.riaz
from Raebareli, Uttar Pradesh
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idea net setter is very slow

net setter is very slow & network is down...
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S
Sreedhar
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Changed plan to 299 to 399

From past one year i was in 299 plan in idea, recently i got a call that they have changed 299 package. So they asked me whether i want to continue in 299 or change to 399 to get benefits what i am getting in 299. So i asked them to change my plan to 299. But the executive changed my plan to 399 and i got bill with 399 consideration. I asked customer care regarding this they said i have myself asked 399 plan change. Really this is very bad,...
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V
vikrmvardhan
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

no refund to the wrongly done recharges

Hello,

I am Vikrm Vardhan and am living in pune these days, here i am use the idea prepaid no : [protected].
On 18-07-09 at 6 :45 pm, tried to recharge my number by the STD OFFER PACK by idea services according to which, i was suppose to receive 58 STD minutes on the recharge of 48 Rs. voucher.

Due to mistake the recharge was done for Rs..49 instead of 48.
It went successful as i received the message...
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S
SANGEETA KALEKAR
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

OUTGOING CALL DETAILS REQUIRED FOR PREPAID PHONE

I require the outgoing calls details for my IDEA prepaid mobile number [protected] for the year 2009....
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I
Imran Khan
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong Charge

Dear Sir,

My complaint Against IDEA, My Mobile No. [protected] I would like to inform you regarding my ADD-On Connection I had purchase the IDEA SIM, SIM No.[protected] on 05.06.2009 from SHAIV BPO Services vide Recd.No.1301 Rs.250.00 at the time of purchase this sim they said we give you best plan which is as under:

Plan299 One time Payment
Idea to Idea 10 Paise
Idea to Other 30 Paise...
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P
Prashant Jadhav
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Trace the idea no 9011354380

I want the contact details of the idea number [protected]. please mail me fast.
thank you, as i m getting threatning sms from this number. whenever i try to call this number, it says services to this mobile is not available. request u to please help me with the same,...
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C
Chandrashekhar Vinayak Inamdar
from Jabalpur, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Poor network

My company Autosoft Controls & Automation (Pune) Pvt Ltd. has been using Idea Group Mobile. Their network was quite satisfactory at our works. However; for last month or so it has been very poor and fluctuating at our works leading to repeated call-dropping. Despite loding complaint more than 15 days ago, no progress observed....
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M
Manu Mita
from Bengaluru, Karnataka
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getting call from idea no

hi,
i got a call from no [protected] . i missed it. so i called that no after 1 minute only.
but continuously only one messadge is there: idea mobile you are calling is not in service.

can you please help me to trace that no?...
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P
praveen kumar.g
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

downloading speed is very slow

i purchased idea netsetter for internet browsing.
that company is given on product 236kb/sec speed but iam getting only 2kb/sec
i am facing very problem so please tell me how to improve my speed
please tell me how to improve the speed of my net (idea netsetter)....
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N
Nishant
from Hisar, Haryana
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missed calls

dear sir/madam,
i have submitted a complaint about a idea number ([protected])few days back, which is giving me missed calls, but u havnt provide me the details of the owner yet. this person is continously disturbing me mentally, and becoz he/she gives me missed calls during late night, so i remain sleepless whole day becoz of which my job is suffering. so i request you to please please please provide me the owners details of this...
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S
Sitansu Mandal
from Chandigarh, Chandigarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Idea cheats customer

I had been using IDEA prepaid connection for calls and internet surfing as well. Last few days I had been using Rs.98 plan which offers unlimited brousing for 5 days. Many a time it happened that I was not aware when my 98 plan for internet expired. So last 13 of july I decided to activate NET 20 plan which deducts Rs 20 per day and provides unlimited internet surfing for one day. I called the customer care to actovate NET 20 plan.
From...
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S
sushil chand
from Ludhiana, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

sim not activated yet

sir,
i bought 2 idea lucky sims of mrp 10/- each around two months ago when the scheme came.
This scheme contains life long validity with 25 rs of talktime
For activation of these sims it was neccesary to give them reliance, bsnl or tata numbers.
Here are the details of numbers corresponding to sim numbers.
here i am providing the sim numbers because the covers of both the sim cards on which numbers were...
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H
Hardeep Singh
from Chandigarh, Chandigarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Giving wrong information to customer

i am using idea prepaid service and i was called to idea regarding idea GPRS service and i asked them about weekly plan and she offered me Rs 35 plan and she told me surfing is free but you have to pay if you are download extra things from website but she gave me wrong information that surfing is charged and they deduct surfing money from my balance and thats againts law that comany is giving wrong information to customer and make them fool...
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