Idea Cellular Complaints & Reviews

Sir


My name is Harsh Mahajan, Mobile no - [protected], I am using Idea number since 6 years, and last days I called atleast 10 times to lodge a complaint regarding problem in incoming calls, I called idea customer care and SMS also on 12345 so many times that I am not able to recieve incoming call, just a light blink on my phne that means some body is calling me, but I am not able to recieved the call and after 10 minutes...

i, by mistake subscribed to a jokes pack which costs me rs.15/mth.and now i want to deactivate it.how do i do it???plz help me....

My sim lost in bus. So, on 6 th June 2009, I went to Idea Service centre, Richmond road, Bangalore for collecting my duplicate Idea sim card. There I showed voter id and passport as identification, but they want local address proof only. Then I told them to verify Photo & signature. But they told me that they did not have photo & signature sample.

My Idea number is [protected]. It was issued by Spice(now Idea) to my...

Respected Sir/Madam,

My name is Dinesh having mobile no. is [protected] and every time I feel that you guys are not doing fair enough with your duties because every now and then u imposed unwanted packages on us and our balance is being deducted without my permission, which is not fair and not a good service by your Idea Company.

Please try to increase your level so that more people can get connected with Idea.br...

I am writing this from Chembumukku, Kochi, Kerala
I have three Idea connections (2 postpaid & 1 prepaid) in my home (Personal, Offical & Mother's)
I was shifted from Padivattom (Kochi, Kerala) to Chembumukku on 24th of April 2009. I my new location (Chembumukku) idea coverage is very low. I have registed so many complaints through phone & Mail. But every time I am getting the answer "We will check and correct...

Hi,


I am Lijo Varghese is here, from Kerala. I have send the following mail, but haven't received any response. so, I am sending this mail to the higher authorities.

On 31st March, 2009 I bought an Idea net setter ( No. [protected] ) from Nest Enterprises Thiruvalla[protected]. One Mr. Vijith C. R., BDO was the person from whom I baught it. On buying the same, as per the advertisement by...

Hi,

How !dea treat the loyal customers!!

Not to mention that I have been a customer since last 3 (THREE) Years!

I went to Kashmir last month on May 11, and on 26th same month I received a call from Idea Customer Care about the payment (that was due). As I was out of station in KASHMIR – the state where Internet does not work and phone is equally important as air to breathe.

I...

Dear Sir/Ma'am

i have one preepaid connection from Idea no. [protected].
I requested the Idea for many more time to my balance is cut down. Before
3days in my mobile balance was 238, there after i have not called anywere
then after my balance is 158. I raised the complaint in Idea costumer
care connection but no body to take care of my complaint in Idea. Please
take some necessary action....

sir
mera naam mahesh chand hai or merea mobile No [protected]
maine net 20 activate kiya hua hai par main service ko use nahi kar pa raha hu roz 20 rs balence deduct ho jata hai kitni bar compalints kar ne ke bad bhi koi fayda nahi hua costumer care wale 36 hour ka time de dete hai par abhi tak kuch nahi ho paya
please check it


mahesh chand
E-408 saini pura sadh nagar gali no 27 palam colony...

This is I was purchased Idea NetSetter and it is not working properly.When i was complained about this problem to that dealer, there is lack of response from them.I was cheated both by lost my monet and not able to use that service.I was suffered both mentally(no response from dealer and lost money) and Phisically(consulting the dealer daily about complaints).I strongly believe that this is the only place where i can get justice.
...

I am having an Idea SIM card. I am receiving many calls from a guy - he tells me - calling from dubai and goes on changing his no. everytime. Idea dont have a facility of call barring. They are suggesting me to get the no. changed which is not a solution....

Hello,

"dnt get shocked"

first of all they take 24 hrs minimum to activate the service, after that they don't send any confirmation msg about activation of the service, & the funny thing is that the download speed is in bytes from 300-900bytes/sec.my idea no. is [protected],

i will suggest you all to buy a airtel card if you are using internet, they activate gprs service within...

System had activated I2M Package on my prepaid mobile no. +91-[protected] w.e.f. 21-Feb-2009 without giving any request for activation. I had given a request SR. NO.[protected] to deactivate that service on dated 17-Apr-2009. After that package has been revert back. But, the charges deducted against that service still not refunded back. After no. of follow-ups on call centre, nothing has been done.
Please refund back the charges at earliest....

i m a idea mobile postpaid customer and using the service since last 2 years . In the month of june i had deposited the bill amount of Rs.700 to the local idea office that is pavni communication hardwar but after some time i came to know my amount is not being deucted till now and outstanding balance is being shown regularly.lot of complaint has been filed to the local office and customer care and no body is taking pain to settle the account...

My uncle had purchased me an idea netsetter USB port with no.[protected] a few months ago.This time i.e 0n 29th may i had recharged it with 500 unlimited plan thinking of getting higher speed compared to that of my usual recharge of 103rs.But unfortunately it is dead slow it gives only 15 kbps max when the organisation promises 236.8 kbps not full atleast 100 should be given
i need my 500 back or repair it now.


Sanjar...

I am working with IBM and have the taken a two corporate connection, the number are as uner [protected] and [protected]. Quite a few months back i have taken another add on number to the above, this number was read as [protected]. All the three number were having same Corporate Plan 699.

About two months back now i again got a call from there Sales Representative Divya with the number [protected] and she offered us to take an add...

sir,
idea customer care (u.p.)western zone, they are not pick up my phone. my cell is on roaming and when i tried to call them they just cut my phone after 50 or 40 seconds.
i just want to close my all schemes . the schemes is Rs 4 are deducted frm my balance daily and but now my cell is on roaming and i jst want to close this schemes but they are not close that schemes.
eveb they are not attend my call phone.
i...

Dear sir,
sir i activated a schemes that is Rs.4 have deducted as daily rental, few days ago. but now my cell is on roaming and now as per schems Rs.4 are deducting daily. i tried customer care so many times but they cut my call in between process. and my valance hav deducted in my acounts.
i'm really disappointed, they are not attending my call.
please end that schemes and please help me.
your customer care...

I was a loyal customer (as what they call in telecom industry) of IDEA.

Last week i received a court notice regarding Bluffing and Robbery. I went through it and i saw that i have an outstanding payment of 3500 Rs. I was using a data card connectiong which i wanted to close in january as because i was transferred to delhi and i want to take a new connection there as i was getting it in a much cheaper rate. I had a word with...

Respected Sir/madam,

This is with reference to the mobile number [protected]. I have been registered under this number without my prior knowledge. A person named Hakim alias Shareef (name not known)has been utilizing the mobile phone, it is learned that my personal information comprising of my Driving License has been misused for Fradulent purposes.

I had submiited my identification proof for Prepaid connection...