[Resolved]  Idea Cellular — sim not activated in given time

I bought an idea sim on 13/07/09 with complete documents and payment from ITBL TELECOM PVT LTD., ITBL HOUSE, B-70, NARAINA PHASE-2, NEW DELHI and i was assured by the company executive that the sim will be activated in 24 hours but till today its not activated . whenever i cal ITBL office they give me an excuse get the sim activated from IDEA call centre and same reason is given by IDEA cal centre to contact ITBL TELECOM.I requested them to cancel my sim and refund my money as the service is not activated which again they are not ready to do

sim no is [protected] and the promised cell number was [protected], please help me get my payment back and oblige.

Regards
Samarjeet jossan
Was this information helpful?
No (0)
Yes (0)
Complaint marked as Resolved 
my cell got activated next day, and mmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmm
Aug 28, 2015
Updated by Samarjeet Jossan
I requested them to cancel my sim and refund my money as the service is not activated

sim no is [protected] and the
Complaint comments 

Comments

I took 2 no's from ITBL Pvt Ltd, ITBL HOUSE, B-70, NARAINA PH 2, on 29th aug 2009. On 31st aug i spoke to idea customer care n they told me that my no's has been activated but ITBL has given me wrong sims. Im trying to contact ITBL since yesterday. First up the no's on the payment slip are incorrect 2ndly anyhow i got there no but they just keep on playing game by giving another no. Its ridiculus. I want things to get resolved. Regards, Ankit Bansal
mene[protected] ko document sumbit kiye the ITBL person ko or 21 ko Inquiry ho gai thi unhone bola the ki aapka no. 1 gante bad chalu ho jayenga leking abhi tak koi responce nahi hai mera no. ([protected]) preapaid m chal raha the esko postpaid m karwane ke liye 19 tarak ko apply kiya tha lekin abhi tak koi bhi reponce nahi mila agar nahi chalu huaa h to uska koi karan bhi nahi bataya or etne dine se payment bhi leke bethe ho agar nahi chalu hota hai to plz give me payment main kahi or se connection le ke tutant chalu bhi karwa lunga ok plz u face my problem


Sandeep [protected]

M/s ITBL TELECOM PVT. LTD — WRONG COMMITMENT TO CUSTOMER

Dear Sir / Madam

My self Nitin Jain, on dated 13th sep 09, i have received a call from idea for regarding post paid connection, They told me for providing me this no. [protected], after hearing this number, i would agree to get new idea connection, but now they are changing their statement by saying that they can provide only this number i.e [protected],

Do you know the meaning of first impression is last impression, I have already connection of Vodafone, Reliance, Tata, Trump. First time I m going to use IDEA, but now i just feel that it is a fake company....and i will never suggest any of my friend or my office community to allow themselves to connect with IDEA.

Still my connection is not activated and be stay, so far you will not be activated with my given number i.e [protected]

pls stay my self out to use idea....i can bear the loss of my Rs 500/- which i have paid to

M/s ITBL TELECOM PVT. LTD.
ITBL HOUSE, B-70, NARAINA PHASE - II, NEW DELHI - 110028

Sr. No. of Receipt - 26686 dt. 13.09.09 (enclosed as a proof)



Regards


Nitin Jain

Mob. [protected]

Address :
Plot No. 30 & 32, Ishwar Colony,
Arjun Park, Njf - 110043

Sim not activated in given time
I bought one idea sim on 14/09/09 with complete documents and i gave payment thru' cheque i.e 283839 in favor of ITBL TELECOM PVT LTD., NARAINA PHASE-2, NEW DELHI and i was assured by the company executive that the sim will be activated in 24 hours but till time today its not activated . whenever i cal ITBL office they are saying from last 3 days within 1 hr sim will be activate.but still.sim is not activate .so I requested them to cancel my sim and refund my money as the service is not activated which again they are not ready to do. if they will not activate of sim then i will go to consumer court.

Sim no is[protected] and the given cell number was [protected].

Regards
Gaurav Sharma
Hero Honda Motors Ltd.
sim not activated in given time.
i bought idea sim no.[protected] on 13.09.09. payment made via cheque no.916394 in favour of ITBL TELECOM PVT LTD. (SYNDICATE BANK)they promised to activate the sim within 24 hrs but sim not activated till today.i called them so many times .I have already informed to customer care but no action has been taken from their side yet.now m asking them to refund my money they are not ready to do so.if they r not ready to take any action within 2 days i will go to consumer court with all the documents i have.
the no.allotted to me was [protected]

Regards
Poonam dutta

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Idea Cellular
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    63%
    Complaints
    16713
    Pending
    792
    Resolved
    9872
    Idea Cellular Address
    Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
    View all Idea Cellular contact information